Overview of Great Southern Hotel Melbourne
Walk about 200 metres up Spencer Street from Southern Cross Station and you're already at the door of Great Southern Hotel Melbourne, a 3.5-star property sitting this close to Melbourne's interstate rail terminal and the Skybus airport drop-off point. Few hotels in the city offer that direct a line from arrival to check-in, whether you're stepping off a train, a tram, or the Skybus service from Melbourne Airport. Set in Docklands within easy reach of the Melbourne CBD, the property also falls inside Melbourne's free tram zone, while sitting roughly 27 kilometres by road from Melbourne Airport for anyone driving in instead.
Spanning 285 rooms across 6 floors, the property has built up a substantial guest review history on Traveloka, with generally positive feedback overall and service and facilities standing out as a particular strength. This level of guest feedback gives prospective visitors a solid basis for judging what to expect from a stay here. The property's own site positions it as a straightforward, competitively priced base for both leisure and corporate travellers rather than a boutique or luxury stay — a description that lines up with the practical, transport-first feedback many guests leave.
Room Types at Great Southern Hotel Melbourne
Look closely at the King Room listing on the property's own site and there's a detail worth flagging before you book: it comes with an optional Zip King configuration, meaning the bed itself can be split or joined depending on what the room is set up for on the day. That single detail is a useful reminder that neither the property's site nor Traveloka's listing spells out every room tier in full — treat the categories below as a starting point rather than an exhaustive menu, and check the specific room descriptions and photos shown at the time of booking. Per the property's own site, the full lineup runs from a Mini Room through Queen Room, King Room (with that Zip King option), Twin Room (including a Superior Twin variant), Family Room, and an Accessible Triple Room.
Traveloka's listing takes a simpler view, grouping things into standard, queen, and king categories without the same tier-by-tier breakdown, so it's worth cross-checking against the property's own site if you're travelling as a family or need accessible facilities.
Here's a distinction that's easy to miss: the Family Room is the only category the property's own site actually designates as wheelchair accessible, so travellers who need step-free access should book that specific room rather than assume any larger room qualifies — and it's worth confirming directly with the property ahead of arrival. Don't confuse it with the Accessible Triple Room, which is a separate category built for three beds in one room rather than accessibility; small groups should check current photos and floor plans before assuming the two overlap.
Bedding within a given category — Zip King, Queen, or Twin — is confirmed only at the time of booking based on availability, per the property's own site, so it isn't locked in just because a room carries a particular name. In-room features across the property include centralised air-conditioning and heating, a digital LCD television, an in-room safe, a bar-size refrigerator, tea and coffee making facilities, a work desk, a hairdryer with iron and ironing board, key-card entry with electronic security, an ISD/STD telephone, and a private ensuite with basin, shower or bath, and toilet. All rooms are non-smoking.
Facilities and Amenities at Great Southern Hotel Melbourne
One detail that stands out on the property's own site: the on-site carpark has a 1.75-metre height restriction, which rules out larger SUVs and vans unless you've checked the clearance beforehand — a small but concrete sign of how this property has built its facilities around a fairly compact CBD-fringe footprint. Beyond that carpark, the mix splits fairly cleanly by what a guest needs at different points of a stay: arrival essentials like a 24-hour front desk and express check-in, everyday comforts such as smoke-free rooms and a TV lounge, and connectivity in the form of free WiFi throughout. On Traveloka, guest reviews break the overall picture down further: room comfort draws slightly more mixed feedback, while service and facilities are a clear strength.
- 24-hour front desk
- Free WiFi
- Limited on-site parking
- Lift access
- Luggage storage
- Express check-in
- Breakfast available
- Smoke-free rooms throughout
- Safety deposit box
- TV lounge
- Multilingual staff
According to the property's own site, the on-site restaurant serves international cuisine, with breakfast served daily from 7:00 AM to 10:30 AM and dinner from 5:00 PM to 9:00 PM. Pets are not allowed at the property, and a valid photo ID along with a credit card is required at check-in; onsite parties and group events are not permitted.
Beyond the amenities list above, Great Southern Hotel Melbourne is non-smoking throughout, with a TV lounge available for guests and multilingual staff on hand at the front desk — useful for the mix of domestic and international travellers who pass through this part of Docklands.
A few more practical extras, per the property's own site: express check-in and check-out runs through kiosks the hotel describes as newly installed, and the on-site carpark mentioned above carries an additional charge and is subject to availability on top of that 1.75-metre restriction. A self-serve laundry facility is available for an additional charge. All major credit cards are accepted, though the hotel's own site notes that American Express, Diners, JCB, Mastercard, UnionPay, and Visa payments attract a surcharge on the accommodation and incidentals total at checkout, while EFTPOS carries no such surcharge.
Location and Getting There
Southern Cross Station is close enough to reach on foot; most of the rest of the CBD is closer by tram than by walking. Great Southern Hotel Melbourne sits on Spencer Street in Docklands, a short walk from Southern Cross Station, Melbourne's main interstate rail and coach terminal and also the arrival point for the Skybus service from Melbourne Airport — one of the most direct airport-to-hotel connections available in the city, with no taxi or rideshare required.
According to the property's own site, Southern Cross Station is about 200 metres away; the Melbourne Convention and Exhibition Centre and Marvel Stadium are each roughly 500 metres away; Crown Casino is about 650 metres away; and both Southgate and Flinders Street Station sit around 1.3 kilometres from the hotel. Marvel Stadium itself has welcomed more than 35 million fans through its gates since opening in 2000, and has hosted AFL, A-League, and BBL fixtures under its retractable roof alongside major international events. Because the hotel sits inside Melbourne's free tram zone, guests can reach most of these attractions without paying for public transport.
From Southern Cross Station, Melbourne's tram network puts CBD attractions — Marvel Stadium, the Melbourne Convention and Exhibition Centre, Crown Casino — within easy reach on foot or by a short ride. Travellers coming from interstate or overseas can compare flights to Melbourne on Traveloka before booking their stay, given how directly this property connects to the airport transfer route.
Dining at and near Great Southern Hotel Melbourne
Breakfast and dinner are both covered on-site: the hotel's own restaurant serves international cuisine at either end of the day. Step outside, and the surrounding Docklands and Southern Cross precinct opens up a wide range of restaurants, bars, and cafes, particularly around the waterfront and nearby CBD laneways. Because the hotel sits about 500 metres from Southgate and within the free tram zone, guests can reach the Southbank dining strip along the Yarra River without needing to drive or pay for transport.
Guests planning a broader Melbourne itinerary can also check things to do in Melbourne on Traveloka to pair dining and sightseeing around their stay near Southern Cross Station.
Why Stay at Great Southern Hotel Melbourne
Ask what actually sets this 285-room Spencer Street property apart, and the answer keeps coming back to logistics: the Skybus terminus, interstate rail, and Melbourne's tram network sit within a short walk, letting travellers move from airport to check-in without ever needing a taxi or rideshare. Few hotels this close to Southern Cross Station offer that kind of direct transport access. Widen the radius slightly and the case holds up further — Flinders Street Station and the Southgate dining and entertainment strip are both roughly 1.3 kilometres out, putting a second rail hub and a riverside dining option within reach while staying inside the free tram zone the whole way.
Guest feedback backs up the practical appeal: reviews are generally positive, with service and facilities singled out in particular, suggesting the hotel delivers reliably on the fundamentals rather than leaning on extras. Solo travellers, couples, and families who'd rather prioritise a convenient base over resort-style amenities will find that combination of transport access and consistent guest ratings makes Great Southern Hotel Melbourne a practical pick over a boutique or leisure-focused alternative. Being inside the free tram zone adds a further everyday saving, since most nearby CBD and Docklands attractions are reachable without a public transport fare.
Tips for Booking Great Southern Hotel Melbourne on Traveloka
Check-in here opens at 2:00 PM and check-out closes at 10:00 AM — tighter on the back end than many CBD properties, so it's worth building that into your last-day plans, especially if you're catching a train or the Skybus from nearby Southern Cross Station. Bring a valid photo ID and a credit card, since both are required at check-in, and note that pets aren't permitted and onsite parties or group events aren't allowed.
- Room names alone don't guarantee bed type: Zip King, Queen, and Twin configurations are confirmed at check-in based on availability, so mention your preference when booking and again on arrival if you have a strong preference.
- Travelling with a group or need step-free access? The room lineup runs from a Mini Room up through Family and Accessible Triple Rooms, and only the Family Room is designated wheelchair accessible — worth locking in early rather than adjusting on the day.
- Arriving via the Skybus from Melbourne Airport, a short walk up Spencer Street gets you to the door, so there's little reason to book a taxi or rideshare for that leg.
- The on-site restaurant runs breakfast from 7:00 AM to 10:30 AM and dinner from 5:00 PM to 9:00 PM daily, useful to know if you'd rather not head out after a long travel day.
- If you're driving, check your vehicle against the on-site carpark's 1.75-metre height restriction before counting on it, since spaces are limited and it carries an extra charge on top of the restriction.
- The express check-in and check-out kiosks are newly installed and can save time at busy periods, but keep in mind American Express, Diners, JCB, Mastercard, UnionPay, and Visa payments attract a surcharge at checkout, while EFTPOS does not.
For a wider comparison of what else is available nearby, it can help to browse other Melbourne hotels on Traveloka before finalising your dates.
Other Popular Hotels Near Southern Cross Station and Docklands
Travellers comparing Great Southern Hotel Melbourne may also want to look at these other well-reviewed hotels around Docklands and Southern Cross Station, all bookable on Traveloka, spanning a range of styles from full-service hotels with pools to apartment-style stays for groups.
- Hotel details: A 189-room hotel across 8 floors at 15 Waterfront Way, Docklands.
- Room types: A range of well-appointed rooms and suites for solo travellers, couples, and families.
- Amenities: Swimming pool and spa, fitness centre, restaurant and coffee shop, and valet parking.
- Guest rating: Very highly rated on Traveloka, with guests praising the pool and service quality.
- Hotel details: A hotel on Spencer Street, Docklands, close to Southern Cross Station.
- Room types: Varied room options with comfortable bedding and modern climate control.
- Amenities: Swimming pool with spa/jacuzzi, on-site cafe, and an afternoon chocolate and cake service.
- Guest rating: Exceptionally well reviewed on Traveloka by a large number of guests.
- Hotel details: A 4-star hotel across 13 floors at 66 Aurora Lane, Docklands.
- Room types: Rooms with climate control, described by guests as clean and well maintained.
- Amenities: Restaurant and snack bar, fitness centre, and conference rooms.
- Guest rating: Well reviewed on Traveloka, with guests noting the short walk to Southern Cross Station.
- Hotel details: An apartment-style property at 585 La Trobe Street, West Melbourne, close to Spencer Street.
- Room types: Standard rooms through to multi-bedroom units suited to groups or families.
- Amenities: On-site restaurant, fitness centre, and room service.
- Guest rating: Generally positive reviews on Traveloka, with guests highlighting the spacious apartment-style rooms.
- Hotel details: A 163-room hotel across 11 floors at 630 Little Collins Street, within walking distance of Spencer Street and the CBD.
- Room types: Multiple room categories with quality bedding and modern climate control.
- Amenities: Fitness centre and spa, breakfast service, and conference rooms.
- Guest rating: Rated highly by guests on Traveloka, who praise the cleanliness and central location.
Wherever you choose to stay in Melbourne, you can plan the rest of your trip, from flights to activities, on the Traveloka homepage.