Highfield Private Hotel

SCAMMERS. I never leave reviews, but this property needs one to warn others. I booked a double room with en-suite bathroom. Upon arrival around 8:00 a.m, we asked to drop off our luggage while waiting to check-in and were told we could get another room immediately. The only difference, we were told, was a single bunk above the double bed. Exhausted from a flight from London and needing a shower, we agreed. The room was nothing like what I had seen on Wotif. It was small, ugly, and faced a wall. The bathroom was tiny, with no hand soap and no hooks for towels. The bedsheets and pillowcases were barely acceptable. I’ve travelled extensively, including backpacker hostels, and this was the worst I’ve seen. Noise was unbearable. You could hear everyone around you, from loud voices to music, from 10 p.m. until 6 a.m. Every time someone walked past, the bed moved and made a metallic sound. After check-out, I understood why. The room we were given, room 5, IS NOT ADVERTISED ON WOTIF. Out of 61(polished) photos, it is not shown. This is FALSE advertising!!! The room was riddled with bugs, especially in the bathroom, including a 5cm long cockroach I encountered one night. Despite calling itself a hotel, it provides NO service. The room was never serviced, towels were not replaced, and toilet paper was not replenished. We had to ask, and were given one roll. If you don’t mind bugs, noise, begging for basic supplies, and gambling on which room you’ll get, this property is for you

It wasn't a motel it was a tiny room in a hostel I had insurance and was not able to cancel even though it was before the 3 pm cut of any a tried furiously to cancel the next night and was denied after multiple extremely long phone calls I was moved around making it extremely difficult to try nd cancel the third night I have beeñ using wotif for years and have spent thousands of dollars I will never ever use this site or recommend to anyone ever again

Clean and tidy, central location. the thing that made the stay stand out was the amazing customer service by the staff. They were the most friendly I have ever encountered and would stay again just for the way we were treated so well.

A little more amenities will be good such as body wash and shampoo. A bit of noise from the street otherwise is good.

Room was clean. Staff friendly.

Hsjsjs

Good stay. Clean room and easy process in a great location.

Everything was good plus the place is near from famous attractions of Sydney

Everything is close together with this property, which makes it really easy to find entertainment or food. :) In the summer it might be a bit of a challenge as some of the rooms don't have air conditioning or fans, but otherwise they're very cosy and Adrian will definitely look after you. :D

Look, it is only a 1 star hotel and so expectations need to remember that. The pub patrons next door like to sing so ear-plugs are essential. For my purpose, a room to sleep in and no more, it was great. Clean, comfortable bed and close to food. Bathroom clean, hang everything on the high hooks, everywhere else gets wet including the door. If I need to stay in central Sydney again I'll use the Highfield again.

Clean and convenient. A bit dated though.

Property was as expected. No highs, no lows. Clean, tidy, friendly. Was only there to sleep. Good price.

Front desk staff were extremely helpful and kind making the trip super easy when I was on a busy business schedule

Old hotel with some charm and good service when the owner is in attendance. Was given a free upgrade which was greatly appreciated... but unfortunately the property has roaches. Saw one in each of the rooms I stayed in. If the roaches are cleared up, I would stay again.

Good location in buzzing part of Sydney - walking distance from both the Allianz stadium and the bridge/opera house area. Expensive for size of room but you’re paying for it being Sydney. Very small room - no space even for a seat and only one pillow for 2 people staying. Parking A$25 extra - but that’s for a full 24 hours. Could see Syndney Harbour Bridge from the car park (opposite the hotel). Only view from our room was of a brick wall. No (working) lift.

Good vibe street... Accommodation is dated...

A friendly greeting. Offers of assistance and a feeling of homeliness. A well equipped kitchen where you may sit and have food or interaction with other travellers. Bright and very easy to get to.

I stayed in the hotel for one night as it was convenient for getting to the airport. The hotel is in a busy area and there are lots of shops nearby. I had to check in late and the staff were very helpful in giving me the access codes. There were a couple of issues that spoiled the stay: 1) The room had a fridge that emitted the most horrible noise every few minutes. I don't think any normal functioning fridge would make that sound, 2) I could hear other guests talking in the corridor in the middle of the night. It was a bit inconsiderate and I didn't get good sleep.

Tv didn’t work dirty room

Close to city.