Mercure Florianópolis

Hotels
7.8
/10
Pleasant
575 reviews

What Guests Say About Their Stay

Elizandra

10.0
/ 10
Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
See translation

Franciele

10.0
/ 10
Atendimento excelente, acomodação e localização. Observação no cartão do quarto que precisa estar sempre recarregando.
See translation

Sanet

10.0
/ 10
Very friendly and helpful staff even though I could not speak Portuguese they always where very willing to assist. Good gym facilities and breakfast. Very good location!
In the Area
See Map
Rodovia Admar Gonzaga 600, Florianópolis, Santa Catarina, Brazil, 88034-000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mercure Florianópolis is a hotel is located at Florianópolis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mercure Florianópolis

Rodovia Admar Gonzaga 600, Florianópolis, Santa Catarina, Brazil, 88034-000
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Exterior Mercure Florianópolis
Exterior 2 Mercure Florianópolis

Discover More About Mercure Florianópolis

General


In Florianópolis (Itacorubi)

Location


With a stay at Mercure Florianópolis in Florianópolis (Itacorubi), you'll be steps from Florianópolis Botanical Garden and a 4-minute drive from Ademir Rosa Theater. This hotel is 2.4 mi (3.9 km) from Federal University of Santa Catarina and 2.7 mi (4.3 km) from Belvedere Lookout Point.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Florianópolis Botanical Garden - 0.1 km / 0.1 mi
Hospital SOS Cárdio de Florianópolis - 1.5 km / 1 mi
Santa Catarina State University - 1.7 km / 1 mi
Ademir Rosa Theater - 2 km / 1.2 mi
Morro da Cruz - 2.5 km / 1.6 mi
Museu de Arte de Santa Catarina - 3 km / 1.9 mi
Image and Sound Museum - 3.1 km / 1.9 mi
Federal University of Santa Catarina - 3.4 km / 2.1 mi
Floripa Shopping Center - 4 km / 2.5 mi
Beiramar Shopping Center - 4.5 km / 2.8 mi
Belvedere Lookout Point - 4.5 km / 2.8 mi
UFSC Planetarium - 4.8 km / 3 mi
Benjamin Constant Square - 5.7 km / 3.6 mi
Getulio Vargas Square - 6.2 km / 3.9 mi
Museu do Homem do Sambaqui - 6.4 km / 4 mi

The nearest major airport is Hercilio Luz Intl. Airport (FLN) - 14.6 km / 9.1 mi

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities


Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Florianópolis? This hotel has 10118 square feet (940 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy international cuisine at Bella Luna Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 176 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Mercure Florianópolis

Swimming Pool Mercure Florianópolis
Swimming Pool
Entertainment Facility Mercure Florianópolis
Entertainment Facility
Fitness Center Mercure Florianópolis
Fitness Center
Functional Hall Mercure Florianópolis
Functional Hall
Common Space Mercure Florianópolis
Common Space

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Outdoor facilities
  • Picnic area
  • Beach towel
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Business center

General

  • Lockers
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Disabled access friendly

Family-friendly Facilities

  • Children pool

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mercure Florianópolis

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, Green Key (Foundation for Environmental Education), Parking height restrictions apply, Essential workers only - NO
  • Fee for buffet breakfast: approximately BRL 59 for adults and BRL 59 for children
  • Covered self parking fee: BRL 36 per night
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 240 (subject to availability)
  • Late check-out fee: BRL 240 (subject to availability)
  • Service fee: BRL 2.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Florianópolis
176
Number of floors in Mercure Florianópolis
11
Another facilities in Mercure Florianópolis
Romantic proposal packages, Indoor pool, Garden, Outdoor facilities, Picnic area

Frequently asked questions about Mercure Florianópolis

What are available facilities at Mercure Florianópolis?
There are top facilites at Mercure Florianópolis such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Florianópolis?
The standard check-in time at Mercure Florianópolis is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mercure Florianópolis provide breakfast?
Yes, Mercure Florianópolis provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mercure Florianópolis?
Mercure Florianópolis has a 3.5-star rating.
How many floors does Mercure Florianópolis have?
Mercure Florianópolis has 11.
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Mercure Florianópolis reviews and ratings

7.8
Pleasant
From 575 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveller Reviews Mercure Florianópolis

Number of reviews per page
20
40
Top reviews
Kozo
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service was good but the room and facility need improvement 3 star hotel rather than 4 stars
Carine
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

O hotel é bom, porém está um pouco antigo, principalmente o banheiro que precisar ser reformado.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Reservei uma estadia para meus pais na suíte Deluxe, e fiquei muito desapontada. Primeiramente com o serviço, já que não deram informações básicas de como acessar a internet ou de como usar o cartão para abrir a porta do quarto, ainda mais se tratando de um casal de idosos. Fiquei surpresa de saber que ninguém sequer os acompanhou até o quarto, e além disso tiveram que pagar estacionamento, algo que não estava escrito em nenhum lugar no momento que paguei a hospedagem. Achei um absurdo pagar quase $700 reais em uma noite em um hotel 4 estrelas e não receber o mínimo de um bom atendimento e suporte, além disso o quarto tinha manchas nas paredes e não estava bem higienizado. Também me surpreendeu não ter banheira no banheiro, achei que era algo comum de se esperar em uma suíte Deluxe de um hotel desse porte. Não recomendo para ninguém!
Read More
Julia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Vanderlei
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Elizandra
10.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
Franciele
icon-
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Atendimento excelente, acomodação e localização. Observação no cartão do quarto que precisa estar sempre recarregando.
Clara Marcia
icon-with Partner
with Partner
4.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Duas hospedagens em uma semana. E nada mudou. Por conhecer a rede, acredito que este hotel nao deveria ser da linha Mercure. Talvez um ibis. A agua quente demora mto para chegar até a pia. A cama tinha dois lencois de solteiro para cobrir uma cama de casal (será que estavam sem lençóis de casal?). A televisão chiava muito. Reclamamos, conseguiram aumentar o volume, mas sem retirar o chiado. O quarto nao possui aquecimento. Apenas ar condicionado frio. Como la está sempre frio, irá passar frio a noite como eu passei. O estacionamento é pago e não tem nenhum controle de entrada e saída. Cheguei com muitas malas e nao tinha ninguem para ajudar a levar aos quartos.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

Atendimento um pouco frio, o hotel está velho, móveis estourados e velhos, cofre não funciona, limpeza deixou muito a desejar, banheiro sujo, o copo usado não foi limpo ou trocado, condições de higiene duvidosas. O espaço de café da manhã a "la carte" é muito bom e dentro das expectativas. Localização boa, em lugar tranquilo e seguro. O hall de entrada é bonito e impressiona, pena os quartos não corresponderem.
Read More
Evandro C
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Excelente hotel, estou retornando. No entanto, desta vez estranhamos não ter alguns ítens que nos hotéis da rede que costumamos ficar sempre tem. Minha esposa deu falta do secador de cabelos. O congelador do frigobar do quarto estava cheio de gelo, queriamos botar uma bebida para gelar e não coube. No mais o hotel tem ótima localização, restaurante bom, ótimo café da manhã e um Staff super atencioso. Em linhas gerais adoramos a estadia.
Read More
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
6.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Too much noise in the room floor during the day and night and the habitation above mine. Excelent localization, but poor pool and gym room, nice parking but charged separately (sure that the price of diary was priced enough !) During the web reservation, paid the amount including breakfast, but in check-in this information was not included in the hotel system.
Read More
Rui
icon-with Partner
with Partner
6.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Even though it’s a nice hotel when compared to others, the bed is small and uncomfortable and the hairdryer inefficient. The restaurant serves a really bad pizza. A/C too old.
Sanet
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Very friendly and helpful staff even though I could not speak Portuguese they always where very willing to assist. Good gym facilities and breakfast. Very good location!
Elisa
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Lovely and helpful staff. Great breakfast. Internet connection could be better.
Helen
8.0
/10
Reviewed 469 week(s) ago

Hotels.com verified review

Good Brand Mercure , but with an old room. The bathroom is too small. Excellent breakfast, but it costs R$ 32,00/person. There's parking with aditional cost.
Robert
icon-Family
Family
8.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

The hotel was well located for access to other parts of town by an excellent taxi service. We also engaged a Hire car operator who services the hotel for a 6 hour tour around a large part of the Florianopolis island which was excellent.
Celso
icon-Family
Family
4.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

It was a very cold night, the air conditioner was not working, there were no extra blankets, no extra toillet paper, ammenities for one person and long cue for check out. very bad experience during Valantine's day.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

The hotel room was nice, clean and it smelled really pleasant. Toilet water tank was running water constantly, making noises that interrupted our sleep. Maintenance came to fix it but it didn't last long. Bathroom sink was leaking on top of granite and it got my personal things wet. No breakfast included was thumbs down. It should have been included for the price.
Read More
Lane
8.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

I came to Florianopolis to just get AWAY! and the Mercure Convention Center provided a great opportunity to do just that and at a very affordable price. The staff is extremely friendly and helpful and I felt MOST welcome. I would stay again!
Verified traveler
4.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

Location and rooms are ok. Food was expensive and poor quality, restaurant looks ugly. Although located outside the city, no garden area to take a coffee/drink.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Mercure Florianópolis

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 575 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Florianópolis

Number of reviews per page
20
40
Top reviews
Kozo
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service was good but the room and facility need improvement 3 star hotel rather than 4 stars
Carine
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

O hotel é bom, porém está um pouco antigo, principalmente o banheiro que precisar ser reformado.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Reservei uma estadia para meus pais na suíte Deluxe, e fiquei muito desapontada. Primeiramente com o serviço, já que não deram informações básicas de como acessar a internet ou de como usar o cartão para abrir a porta do quarto, ainda mais se tratando de um casal de idosos. Fiquei surpresa de saber que ninguém sequer os acompanhou até o quarto, e além disso tiveram que pagar estacionamento, algo que não estava escrito em nenhum lugar no momento que paguei a hospedagem. Achei um absurdo pagar quase $700 reais em uma noite em um hotel 4 estrelas e não receber o mínimo de um bom atendimento e suporte, além disso o quarto tinha manchas nas paredes e não estava bem higienizado. Também me surpreendeu não ter banheira no banheiro, achei que era algo comum de se esperar em uma suíte Deluxe de um hotel desse porte. Não recomendo para ninguém!
Read More
Julia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Vanderlei
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Elizandra
10.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
Franciele
icon-
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Atendimento excelente, acomodação e localização. Observação no cartão do quarto que precisa estar sempre recarregando.
Clara Marcia
icon-with Partner
with Partner
4.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Duas hospedagens em uma semana. E nada mudou. Por conhecer a rede, acredito que este hotel nao deveria ser da linha Mercure. Talvez um ibis. A agua quente demora mto para chegar até a pia. A cama tinha dois lencois de solteiro para cobrir uma cama de casal (será que estavam sem lençóis de casal?). A televisão chiava muito. Reclamamos, conseguiram aumentar o volume, mas sem retirar o chiado. O quarto nao possui aquecimento. Apenas ar condicionado frio. Como la está sempre frio, irá passar frio a noite como eu passei. O estacionamento é pago e não tem nenhum controle de entrada e saída. Cheguei com muitas malas e nao tinha ninguem para ajudar a levar aos quartos.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

Atendimento um pouco frio, o hotel está velho, móveis estourados e velhos, cofre não funciona, limpeza deixou muito a desejar, banheiro sujo, o copo usado não foi limpo ou trocado, condições de higiene duvidosas. O espaço de café da manhã a "la carte" é muito bom e dentro das expectativas. Localização boa, em lugar tranquilo e seguro. O hall de entrada é bonito e impressiona, pena os quartos não corresponderem.
Read More
Evandro C
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Excelente hotel, estou retornando. No entanto, desta vez estranhamos não ter alguns ítens que nos hotéis da rede que costumamos ficar sempre tem. Minha esposa deu falta do secador de cabelos. O congelador do frigobar do quarto estava cheio de gelo, queriamos botar uma bebida para gelar e não coube. No mais o hotel tem ótima localização, restaurante bom, ótimo café da manhã e um Staff super atencioso. Em linhas gerais adoramos a estadia.
Read More
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
6.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Too much noise in the room floor during the day and night and the habitation above mine. Excelent localization, but poor pool and gym room, nice parking but charged separately (sure that the price of diary was priced enough !) During the web reservation, paid the amount including breakfast, but in check-in this information was not included in the hotel system.
Read More
Rui
icon-with Partner
with Partner
6.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Even though it’s a nice hotel when compared to others, the bed is small and uncomfortable and the hairdryer inefficient. The restaurant serves a really bad pizza. A/C too old.
Sanet
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Very friendly and helpful staff even though I could not speak Portuguese they always where very willing to assist. Good gym facilities and breakfast. Very good location!
Elisa
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Lovely and helpful staff. Great breakfast. Internet connection could be better.
Helen
8.0
/10
Reviewed 469 week(s) ago

Hotels.com verified review

Good Brand Mercure , but with an old room. The bathroom is too small. Excellent breakfast, but it costs R$ 32,00/person. There's parking with aditional cost.
Robert
icon-Family
Family
8.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

The hotel was well located for access to other parts of town by an excellent taxi service. We also engaged a Hire car operator who services the hotel for a 6 hour tour around a large part of the Florianopolis island which was excellent.
Celso
icon-Family
Family
4.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

It was a very cold night, the air conditioner was not working, there were no extra blankets, no extra toillet paper, ammenities for one person and long cue for check out. very bad experience during Valantine's day.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

The hotel room was nice, clean and it smelled really pleasant. Toilet water tank was running water constantly, making noises that interrupted our sleep. Maintenance came to fix it but it didn't last long. Bathroom sink was leaking on top of granite and it got my personal things wet. No breakfast included was thumbs down. It should have been included for the price.
Read More
Lane
8.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

I came to Florianopolis to just get AWAY! and the Mercure Convention Center provided a great opportunity to do just that and at a very affordable price. The staff is extremely friendly and helpful and I felt MOST welcome. I would stay again!
Verified traveler
4.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

Location and rooms are ok. Food was expensive and poor quality, restaurant looks ugly. Although located outside the city, no garden area to take a coffee/drink.
Number of reviews per page
20
40