Mercure Florianópolis

Hotels
7.8
/10
Pleasant
575 reviews

What Guests Say About Their Stay

Elizandra

10.0
/ 10
Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
See translation

Franciele

10.0
/ 10
Atendimento excelente, acomodação e localização. Observação no cartão do quarto que precisa estar sempre recarregando.
See translation

Sanet

10.0
/ 10
Very friendly and helpful staff even though I could not speak Portuguese they always where very willing to assist. Good gym facilities and breakfast. Very good location!
In the Area
See Map
Rodovia Admar Gonzaga 600, Florianópolis, Santa Catarina, Brazil, 88034-000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Mercure Florianópolis is a hotel is located at Florianópolis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Mercure Florianópolis Address: Map & Location

Rodovia Admar Gonzaga 600, Florianópolis, Santa Catarina, Brazil, 88034-000
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Discover More About Mercure Florianópolis

Location


Mercure Florianópolis is a hotel is located at Florianópolis.

About Mercure Florianópolis

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Florianópolis exclusively for you.

With all facilities offered, Mercure Florianópolis is the right place to stay.

All facilities in Mercure Florianópolis

Others Mercure Florianópolis
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Lockers
  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mercure Florianópolis

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately BRL 59 for adults and BRL 59 for children
  • Covered self parking fee: BRL 36 per night
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 240 (subject to availability)
  • Late check-out fee: BRL 240 (subject to availability)
  • Service fee: BRL 2.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and access to the heated pool
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • This property uses solar and geothermal energy, plus a grey water recycling system
  • Safety features at this property include a fire extinguisher and a smoke detector

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Florianópolis
176
Number of floors in Mercure Florianópolis
11
Another facilities in Mercure Florianópolis
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in Mercure Florianópolis

What are available facilities at Mercure Florianópolis?
There are top facilites at Mercure Florianópolis such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Mercure Florianópolis?
Check-in time at Mercure Florianópolis is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mercure Florianópolis provide breakfast?
Yes, Mercure Florianópolis provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mercure Florianópolis?
Mercure Florianópolis is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mercure Florianópolis have?
Mercure Florianópolis has 11 floors.
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More Reviews from Other Guests in Mercure Florianópolis

7.8
Pleasant
From 575 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Florianópolis

Number of reviews per page
20
40
Top reviews
Carine
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

O hotel é bom, porém está um pouco antigo, principalmente o banheiro que precisar ser reformado.
Verified traveler
2.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Reservei uma estadia para meus pais na suíte Deluxe, e fiquei muito desapontada. Primeiramente com o serviço, já que não deram informações básicas de como acessar a internet ou de como usar o cartão para abrir a porta do quarto, ainda mais se tratando de um casal de idosos. Fiquei surpresa de saber que ninguém sequer os acompanhou até o quarto, e além disso tiveram que pagar estacionamento, algo que não estava escrito em nenhum lugar no momento que paguei a hospedagem. Achei um absurdo pagar quase $700 reais em uma noite em um hotel 4 estrelas e não receber o mínimo de um bom atendimento e suporte, além disso o quarto tinha manchas nas paredes e não estava bem higienizado. Também me surpreendeu não ter banheira no banheiro, achei que era algo comum de se esperar em uma suíte Deluxe de um hotel desse porte. Não recomendo para ninguém!
Read More
Julia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Vanderlei
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Elizandra
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
Franciele
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Atendimento excelente, acomodação e localização. Observação no cartão do quarto que precisa estar sempre recarregando.
Clara Marcia
4.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Duas hospedagens em uma semana. E nada mudou. Por conhecer a rede, acredito que este hotel nao deveria ser da linha Mercure. Talvez um ibis. A agua quente demora mto para chegar até a pia. A cama tinha dois lencois de solteiro para cobrir uma cama de casal (será que estavam sem lençóis de casal?). A televisão chiava muito. Reclamamos, conseguiram aumentar o volume, mas sem retirar o chiado. O quarto nao possui aquecimento. Apenas ar condicionado frio. Como la está sempre frio, irá passar frio a noite como eu passei. O estacionamento é pago e não tem nenhum controle de entrada e saída. Cheguei com muitas malas e nao tinha ninguem para ajudar a levar aos quartos.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

Atendimento um pouco frio, o hotel está velho, móveis estourados e velhos, cofre não funciona, limpeza deixou muito a desejar, banheiro sujo, o copo usado não foi limpo ou trocado, condições de higiene duvidosas. O espaço de café da manhã a "la carte" é muito bom e dentro das expectativas. Localização boa, em lugar tranquilo e seguro. O hall de entrada é bonito e impressiona, pena os quartos não corresponderem.
Read More
Evandro C
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Excelente hotel, estou retornando. No entanto, desta vez estranhamos não ter alguns ítens que nos hotéis da rede que costumamos ficar sempre tem. Minha esposa deu falta do secador de cabelos. O congelador do frigobar do quarto estava cheio de gelo, queriamos botar uma bebida para gelar e não coube. No mais o hotel tem ótima localização, restaurante bom, ótimo café da manhã e um Staff super atencioso. Em linhas gerais adoramos a estadia.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Too much noise in the room floor during the day and night and the habitation above mine. Excelent localization, but poor pool and gym room, nice parking but charged separately (sure that the price of diary was priced enough !) During the web reservation, paid the amount including breakfast, but in check-in this information was not included in the hotel system.
Read More
Rui
6.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Even though it’s a nice hotel when compared to others, the bed is small and uncomfortable and the hairdryer inefficient. The restaurant serves a really bad pizza. A/C too old.
Sanet
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Very friendly and helpful staff even though I could not speak Portuguese they always where very willing to assist. Good gym facilities and breakfast. Very good location!
Elisa
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Lovely and helpful staff. Great breakfast. Internet connection could be better.
Helen
8.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Good Brand Mercure , but with an old room. The bathroom is too small. Excellent breakfast, but it costs R$ 32,00/person. There's parking with aditional cost.
Robert
8.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

The hotel was well located for access to other parts of town by an excellent taxi service. We also engaged a Hire car operator who services the hotel for a 6 hour tour around a large part of the Florianopolis island which was excellent.
Celso
4.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

It was a very cold night, the air conditioner was not working, there were no extra blankets, no extra toillet paper, ammenities for one person and long cue for check out. very bad experience during Valantine's day.
Verified traveler
4.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

The hotel room was nice, clean and it smelled really pleasant. Toilet water tank was running water constantly, making noises that interrupted our sleep. Maintenance came to fix it but it didn't last long. Bathroom sink was leaking on top of granite and it got my personal things wet. No breakfast included was thumbs down. It should have been included for the price.
Read More
Lane
8.0
/10
Reviewed 522 week(s) ago

Hotels.com verified review

I came to Florianopolis to just get AWAY! and the Mercure Convention Center provided a great opportunity to do just that and at a very affordable price. The staff is extremely friendly and helpful and I felt MOST welcome. I would stay again!
Verified traveler
4.0
/10
Reviewed 547 week(s) ago

Expedia Group verified review

Location and rooms are ok. Food was expensive and poor quality, restaurant looks ugly. Although located outside the city, no garden area to take a coffee/drink.
Peter H
6.0
/10
Reviewed 638 week(s) ago

Hotels.com verified review

The hotel was nice. It was a basic, clean room with good showers and air conditioning. The staff had limited English speaking ability which made getting a taxi and exchanging money a little difficult.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Florianópolis

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 575 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Florianópolis

Number of reviews per page
20
40
Top reviews
Carine
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

O hotel é bom, porém está um pouco antigo, principalmente o banheiro que precisar ser reformado.
Verified traveler
2.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Reservei uma estadia para meus pais na suíte Deluxe, e fiquei muito desapontada. Primeiramente com o serviço, já que não deram informações básicas de como acessar a internet ou de como usar o cartão para abrir a porta do quarto, ainda mais se tratando de um casal de idosos. Fiquei surpresa de saber que ninguém sequer os acompanhou até o quarto, e além disso tiveram que pagar estacionamento, algo que não estava escrito em nenhum lugar no momento que paguei a hospedagem. Achei um absurdo pagar quase $700 reais em uma noite em um hotel 4 estrelas e não receber o mínimo de um bom atendimento e suporte, além disso o quarto tinha manchas nas paredes e não estava bem higienizado. Também me surpreendeu não ter banheira no banheiro, achei que era algo comum de se esperar em uma suíte Deluxe de um hotel desse porte. Não recomendo para ninguém!
Read More
Julia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Vanderlei
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Elizandra
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
Franciele
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Atendimento excelente, acomodação e localização. Observação no cartão do quarto que precisa estar sempre recarregando.
Clara Marcia
4.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Duas hospedagens em uma semana. E nada mudou. Por conhecer a rede, acredito que este hotel nao deveria ser da linha Mercure. Talvez um ibis. A agua quente demora mto para chegar até a pia. A cama tinha dois lencois de solteiro para cobrir uma cama de casal (será que estavam sem lençóis de casal?). A televisão chiava muito. Reclamamos, conseguiram aumentar o volume, mas sem retirar o chiado. O quarto nao possui aquecimento. Apenas ar condicionado frio. Como la está sempre frio, irá passar frio a noite como eu passei. O estacionamento é pago e não tem nenhum controle de entrada e saída. Cheguei com muitas malas e nao tinha ninguem para ajudar a levar aos quartos.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

Atendimento um pouco frio, o hotel está velho, móveis estourados e velhos, cofre não funciona, limpeza deixou muito a desejar, banheiro sujo, o copo usado não foi limpo ou trocado, condições de higiene duvidosas. O espaço de café da manhã a "la carte" é muito bom e dentro das expectativas. Localização boa, em lugar tranquilo e seguro. O hall de entrada é bonito e impressiona, pena os quartos não corresponderem.
Read More
Evandro C
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Excelente hotel, estou retornando. No entanto, desta vez estranhamos não ter alguns ítens que nos hotéis da rede que costumamos ficar sempre tem. Minha esposa deu falta do secador de cabelos. O congelador do frigobar do quarto estava cheio de gelo, queriamos botar uma bebida para gelar e não coube. No mais o hotel tem ótima localização, restaurante bom, ótimo café da manhã e um Staff super atencioso. Em linhas gerais adoramos a estadia.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Too much noise in the room floor during the day and night and the habitation above mine. Excelent localization, but poor pool and gym room, nice parking but charged separately (sure that the price of diary was priced enough !) During the web reservation, paid the amount including breakfast, but in check-in this information was not included in the hotel system.
Read More
Rui
6.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Even though it’s a nice hotel when compared to others, the bed is small and uncomfortable and the hairdryer inefficient. The restaurant serves a really bad pizza. A/C too old.
Sanet
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Very friendly and helpful staff even though I could not speak Portuguese they always where very willing to assist. Good gym facilities and breakfast. Very good location!
Elisa
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Lovely and helpful staff. Great breakfast. Internet connection could be better.
Helen
8.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Good Brand Mercure , but with an old room. The bathroom is too small. Excellent breakfast, but it costs R$ 32,00/person. There's parking with aditional cost.
Robert
8.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

The hotel was well located for access to other parts of town by an excellent taxi service. We also engaged a Hire car operator who services the hotel for a 6 hour tour around a large part of the Florianopolis island which was excellent.
Celso
4.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

It was a very cold night, the air conditioner was not working, there were no extra blankets, no extra toillet paper, ammenities for one person and long cue for check out. very bad experience during Valantine's day.
Verified traveler
4.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

The hotel room was nice, clean and it smelled really pleasant. Toilet water tank was running water constantly, making noises that interrupted our sleep. Maintenance came to fix it but it didn't last long. Bathroom sink was leaking on top of granite and it got my personal things wet. No breakfast included was thumbs down. It should have been included for the price.
Read More
Lane
8.0
/10
Reviewed 522 week(s) ago

Hotels.com verified review

I came to Florianopolis to just get AWAY! and the Mercure Convention Center provided a great opportunity to do just that and at a very affordable price. The staff is extremely friendly and helpful and I felt MOST welcome. I would stay again!
Verified traveler
4.0
/10
Reviewed 547 week(s) ago

Expedia Group verified review

Location and rooms are ok. Food was expensive and poor quality, restaurant looks ugly. Although located outside the city, no garden area to take a coffee/drink.
Peter H
6.0
/10
Reviewed 638 week(s) ago

Hotels.com verified review

The hotel was nice. It was a basic, clean room with good showers and air conditioning. The staff had limited English speaking ability which made getting a taxi and exchanging money a little difficult.
Number of reviews per page
20
40