Four Points by Sheraton Victoria Gateway

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8.6
/10
Very Good
1,017 reviews

What Guests Say About Their Stay

Carmela

10.0
/ 10
Giving 4stars in amenities as the saunas felt unclean. All the rest are excellent!

Jessica

10.0
/ 10
Staff were very welcoming and efficient, easy check in with our dog and were able to accommodate location near pool. Clean rooms and lovely lobby with stocked “pantry” for snack and frozen easy meal options for purchase.

Robert

10.0
/ 10
For our first time visit was very good. Also the Bar and Grill was very nice to visit.
In the Area
See Map
829 McCallum Road, Capital Regional, British Columbia, Canada, V9B6W6

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Four Points by Sheraton Victoria Gateway is a hotel is located at Capital Regional. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Victoria Gateway

829 McCallum Road, Capital Regional, British Columbia, Canada, V9B6W6
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Lobby Four Points by Sheraton Victoria Gateway
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Discover More About Four Points by Sheraton Victoria Gateway

Location


Four Points by Sheraton Victoria Gateway is a hotel is located at Capital Regional.

About Four Points by Sheraton Victoria Gateway

From business event to corporate gathering, Four Points by Sheraton Victoria Gateway provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Four Points by Sheraton Victoria Gateway, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Four Points by Sheraton Victoria Gateway will also give you a pleasant stay.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Four Points by Sheraton Victoria Gateway is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Four Points by Sheraton Victoria Gateway is the right place to stay.

All facilities in Four Points by Sheraton Victoria Gateway

Bar, Cafe and Lounge Four Points by Sheraton Victoria Gateway
Bar, Cafe and Lounge
Swimming Pool Four Points by Sheraton Victoria Gateway
Swimming Pool
Fitness Center Four Points by Sheraton Victoria Gateway
Fitness Center
Functional Hall Four Points by Sheraton Victoria Gateway
Functional Hall
Lobby Four Points by Sheraton Victoria Gateway
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • TV lounge
  • Garden
  • Health club
  • Sauna
  • Steam room

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Parking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Four Points by Sheraton Victoria Gateway

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Victoria Gateway
117
Number of floors in Four Points by Sheraton Victoria Gateway
4
Another facilities in Four Points by Sheraton Victoria Gateway
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked questions about Four Points by Sheraton Victoria Gateway

What are available facilities at Four Points by Sheraton Victoria Gateway?
There are top facilites at Four Points by Sheraton Victoria Gateway such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Victoria Gateway?
The standard check-in time at Four Points by Sheraton Victoria Gateway is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Four Points by Sheraton Victoria Gateway provide breakfast?
Yes, Four Points by Sheraton Victoria Gateway provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Victoria Gateway?
Four Points by Sheraton Victoria Gateway has a 3.5-star rating.
How many floors does Four Points by Sheraton Victoria Gateway have?
Four Points by Sheraton Victoria Gateway has 4.
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Four Points by Sheraton Victoria Gateway reviews and ratings

8.6
Very Good
From 1,017 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews Four Points by Sheraton Victoria Gateway

Number of reviews per page
20
40
Top reviews
Tricia
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hallways smell very strongly of perfume. Entered room, it smelled musty. It eventually disapated. Beds comfortable. High traffic noise. Not enough plates and utensils for 5 in suite. Only for 2. Price was a little high. Over 300 for a Friday night. First day, got locked out of our room for an hour because keys didnt work Zero compensation for the trouble.
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Donna
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself is fine, it's in a convenient location, but also a very busy shopping area and it overlooks Costco. The rooms and amenities were all good. It was clean, the bed comfy, the hot tub and pool were nice. The restaurant experience was less than ideal. They clearly didn't have enough staff. It took our party of 7, 3.5 hours to get our drinks and food. Thankfully we didn't need to be anywhere or we would have had to leave. I don't think I would stay here again but it served it's purpose.
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Audrey
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Carmela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Giving 4stars in amenities as the saunas felt unclean. All the rest are excellent!
Ivan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and staff was friendly upon arrival!!
Bert R
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

all great but no hot tub last day
katriana
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room had hair in the tub and sink was dirty. Something sticky on bathroom floor. Parking is free and that’s great. Check in was easy. Not impressed that it was $250/night for a dirty room though.
rosalyn
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Shower was not well cleaned and carpets smelled. Parking was good, wifi was intermittent and instructions were not provided. There is a restaurant, food quality was disappointing.
Katrina
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Night manager illegally asked to login to online banking to confirm identity has already been escalated
Rebecca
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Easy parking. Clean pool and gym. Friendly staff
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is lovely
Ronald
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Cathy
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed in room 118 on the 1st floor. This room had 2 queen beds, small kitchenette and a large balcony. The a/c was noisy but worked well. There are lots of windows in the unit. Poor soundproofing as traffic noise was loud. The bathroom was spacious. The staff at the front desk were very helpful and friendly. A lovely housekeeper we met in the hallway was very sweet and friendly.
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Emma
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Rick M
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room heater was excessively loud and the traffic noise was disturbing
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very welcoming and efficient, easy check in with our dog and were able to accommodate location near pool. Clean rooms and lovely lobby with stocked “pantry” for snack and frozen easy meal options for purchase.
Andrea
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet comfortable rooms
Todd
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great customer service, the room was very clean, lots of parking; will for sure stay again.
Shaylene
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff
Natasha
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The beds were really comfortable, The hotel was very clean and smelled great. Lots of lounge areas and nice decor. The pool and hot tub area were great. Gym ammenties were great. (Gym mats are in the locker) I thought there was none. Restaurant was ok. The breakfaat server (Katie)? this morning was great. Close to Restaurants and right next door to Costco! About 20-30 mins from downtown Victoria
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Number of reviews per page
20
40

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Lobby 4 Four Points by Sheraton Victoria Gateway

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,017 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Four Points by Sheraton Victoria Gateway

Number of reviews per page
20
40
Top reviews
Tricia
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hallways smell very strongly of perfume. Entered room, it smelled musty. It eventually disapated. Beds comfortable. High traffic noise. Not enough plates and utensils for 5 in suite. Only for 2. Price was a little high. Over 300 for a Friday night. First day, got locked out of our room for an hour because keys didnt work Zero compensation for the trouble.
Read More
Donna
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself is fine, it's in a convenient location, but also a very busy shopping area and it overlooks Costco. The rooms and amenities were all good. It was clean, the bed comfy, the hot tub and pool were nice. The restaurant experience was less than ideal. They clearly didn't have enough staff. It took our party of 7, 3.5 hours to get our drinks and food. Thankfully we didn't need to be anywhere or we would have had to leave. I don't think I would stay here again but it served it's purpose.
Read More
Audrey
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Carmela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Giving 4stars in amenities as the saunas felt unclean. All the rest are excellent!
Ivan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and staff was friendly upon arrival!!
Bert R
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

all great but no hot tub last day
katriana
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room had hair in the tub and sink was dirty. Something sticky on bathroom floor. Parking is free and that’s great. Check in was easy. Not impressed that it was $250/night for a dirty room though.
rosalyn
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Shower was not well cleaned and carpets smelled. Parking was good, wifi was intermittent and instructions were not provided. There is a restaurant, food quality was disappointing.
Katrina
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Night manager illegally asked to login to online banking to confirm identity has already been escalated
Rebecca
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Easy parking. Clean pool and gym. Friendly staff
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is lovely
Ronald
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Cathy
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed in room 118 on the 1st floor. This room had 2 queen beds, small kitchenette and a large balcony. The a/c was noisy but worked well. There are lots of windows in the unit. Poor soundproofing as traffic noise was loud. The bathroom was spacious. The staff at the front desk were very helpful and friendly. A lovely housekeeper we met in the hallway was very sweet and friendly.
Read More
Emma
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Rick M
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room heater was excessively loud and the traffic noise was disturbing
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very welcoming and efficient, easy check in with our dog and were able to accommodate location near pool. Clean rooms and lovely lobby with stocked “pantry” for snack and frozen easy meal options for purchase.
Andrea
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet comfortable rooms
Todd
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great customer service, the room was very clean, lots of parking; will for sure stay again.
Shaylene
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff
Natasha
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The beds were really comfortable, The hotel was very clean and smelled great. Lots of lounge areas and nice decor. The pool and hot tub area were great. Gym ammenties were great. (Gym mats are in the locker) I thought there was none. Restaurant was ok. The breakfaat server (Katie)? this morning was great. Close to Restaurants and right next door to Costco! About 20-30 mins from downtown Victoria
Read More
Number of reviews per page
20
40