Hôtel Jardin Du Gouverneur

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8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Leah

10.0
/ 10
The location of this hotel is perfect for a short stay in Quebec City! The staff was great. I would mention I do not recall the mention of no elevator which for one on our group was a bit of an issue but for some people it definitely would not work.

Ian

10.0
/ 10
We could not have asked for a better location. Parking can be a bit tricky especially during peak hours for this touristic center, but the staff was super helpful trying to help us find parking. The room was perfect, spacious and comfortable. Great place. I highly recommend.

Cheryl

10.0
/ 10
Guy at front desk was great ! Very friendly, helpful. Gave us tips on restaurants, shopping, parking. Room was very clean & perfect size. Everything was within walking distance. Will definitely book with them next trip.
In the Area
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16, rue Mont-Carmel, Québec, Capitale-Nationale, Canada, G1R 4A3

Main Facilities

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This accommodation offers:
Horse riding
Luggage storage
Multilingual staff
Hôtel Jardin Du Gouverneur is a hotel is located at Quebec .
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What's around Hôtel Jardin Du Gouverneur

16, rue Mont-Carmel, Québec, Capitale-Nationale, Canada, G1R 4A3
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Exterior Hôtel Jardin Du Gouverneur
Bedroom 2 Hôtel Jardin Du Gouverneur

Discover More About Hôtel Jardin Du Gouverneur

General
Near Château Frontenac

Location
With a stay at Hôtel Jardin Du Gouverneur, you'll be centrally located in Québec City, steps from Château Frontenac and 6 minutes by foot from Quebec City Town Hall. This hotel is 0.4 mi (0.6 km) from Grande Allée and 0.4 mi (0.6 km) from Quartier Petit Champlain.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Château Frontenac - 0.1 km / 0.1 mi
Dufferin Terrace - 0.2 km / 0.1 mi
Pôle culturel du Monastère des Ursulines - 0.2 km / 0.1 mi
Terrasse Dufferin Slides - 0.2 km / 0.1 mi
Cathedral of the Holy Trinity - 0.2 km / 0.2 mi
Old Quebec Funicular - 0.3 km / 0.2 mi
Cathedral-Basilica of Notre-Dame de Québec - 0.3 km / 0.2 mi
Édifice Price - 0.3 km / 0.2 mi
Parc de l'Esplanade - 0.4 km / 0.3 mi
Quebec City Town Hall - 0.5 km / 0.3 mi
Place Royale - 0.5 km / 0.3 mi
Porte St. Louis - 0.5 km / 0.3 mi
Battlefields Park - 0.5 km / 0.3 mi
Quebec City Mural - 0.5 km / 0.3 mi
Morrin Centre - 0.5 km / 0.3 mi

The preferred airport for Hôtel Jardin Du Gouverneur is Quebec City Jean Lesage Intl. Airport (YQB) - 16 km / 9.9 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Rooms
Make yourself at home in one of the 15 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.

All facilities in Hôtel Jardin Du Gouverneur

Facility

  • Horse riding
Entertainment Facility Hôtel Jardin Du Gouverneur
Entertainment Facility
Common Space Hôtel Jardin Du Gouverneur
Common Space
Exterior Hôtel Jardin Du Gouverneur
Exterior
Bedroom Hôtel Jardin Du Gouverneur
Bedroom
Others Hôtel Jardin Du Gouverneur
Others

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Concierge

Sports and Recreations

  • Horse riding

Accommodation Policy & General Information in Hôtel Jardin Du Gouverneur

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
, The front desk is open daily from 9:00 AM - 7:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Available rooms at Hôtel Jardin Du Gouverneur
15
Number of floors in Hôtel Jardin Du Gouverneur
4
Another facilities in Hôtel Jardin Du Gouverneur
TV lounge, Free WiFi, Smoke-free area, Luggage storage, Multilingual staff

Frequently asked questions about Hôtel Jardin Du Gouverneur

What is normal check-in & check-out time at Hôtel Jardin Du Gouverneur?
The standard check-in time at Hôtel Jardin Du Gouverneur is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of Hôtel Jardin Du Gouverneur?
Hôtel Jardin Du Gouverneur has a 2.0-star rating.
How many floors does Hôtel Jardin Du Gouverneur have?
Hôtel Jardin Du Gouverneur has 4.
How many rooms are available at Hôtel Jardin Du Gouverneur?
Hôtel Jardin Du Gouverneur has 15.
Does Hôtel Jardin Du Gouverneur have parking?
Yes, Hôtel Jardin Du Gouverneur does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Hôtel Jardin Du Gouverneur reviews and ratings

8.0
Very Good
From 1,001 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.2

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Traveller Reviews Hôtel Jardin Du Gouverneur

Number of reviews per page
20
40
Top reviews
Marc-André
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

2e visite. Hôtel très bien situé, près de tout! Service extra! Petit bémol, manque de crochets dans la chambre pour le rangement et celui de la salle de bain était défectueux. Le rideau de la douche était sale, il aurait dû être remplacé. C’est un viel hôtel, avec un certain charme, il pourrait être encore amélioré, mais il est quand même bien d’y séjourner ! Lit super confortable!
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Leah
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location of this hotel is perfect for a short stay in Quebec City! The staff was great. I would mention I do not recall the mention of no elevator which for one on our group was a bit of an issue but for some people it definitely would not work.
lisa
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was clean and exactly as advertised. The location was outstanding - walkable to everywhere. Due to location, could literally never need a taxi or shared ride services. Parking garages were readily accessible to hotel too. Restaurants, shops, museum, etc. all walking distance. All near the incline too. Tour bus pickups were withing walking distance too. I was pleasantly surprised to learn the hotel was less than one full block to the river or that a peaceful park (with benches) literally faces the front entrance of the hotel! The hotel does NOT have an elevator - so pack accordingly, so you can easily manage all in one trip up the stairs or request first floor room. The staff was warm, friendly, and very helpful. The tradeoff of a no frills hotel vs. more accessibility to literally, EVERYTHING - worth if for sure!!
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Ian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We could not have asked for a better location. Parking can be a bit tricky especially during peak hours for this touristic center, but the staff was super helpful trying to help us find parking. The room was perfect, spacious and comfortable. Great place. I highly recommend.
Karine
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

La chambre semblait bien au premier coup d’œil. Malheureusement la salle de bain manque énormément d’amour. Le cadrage de porte est moisi, les joints de la douche le sont également, la poignée de la porte de douche m’est presque restée dan sales mains pareil pour le dévidoir à papier de toilette. Aucun crochet ou tablette pour déposer nos effets personnel dans la salle de bain. Plusieurs cheveux au sol, ce qui démontre un manque flagrant d’entretien. Pour ces raisons je ne retournerai pas à cet hôtel
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Nitsa
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location! Clean room, clean sheets and comfortable bed. The hotel is old and needs alot of work but you get the basics. Rodney at the front desk was fabulous! He does it all and was very helpful and made great recommendations on where to go and what to do. One huge disadvantage is, if the people above you are noisy, you hear everything. One of our nights was horrible because of the people above us. Otherwise if you’re looking for a great location and just need a place to sleep, this is a great option.
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James
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros: -The location is fantastic. -The front deck lady was very helpful and sweet. -Bed sheets were clean an crisp. Cons- You will have to find your own parking. Hotel looks great on the outside. But the inside not as much. The hallways and staircase are sketchy. Room was ok but had a damaged door and trim. There was mold in the shower calking.
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Janna
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff person was not friendly
Tom
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Parking can be a chalkenge
Emile
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

On arrival at the property I presented myself to the front desk and was issued a room card key. I advised the front desk staff that I was informed by a previous guest that the hotel has had issues with cleanliness and maintenance and that I wanted to inspect / see the room prior to checking in. I proceeded to the room ( # 1 main floor level). The hallway to the room was so dark and the air was dead and unpleasant. I found the shower stall interior to have excessive amounts of black fungi in the corners and many areas of failed silicone caulk where it would be impossible for staff to clean / disinfect the area of harmful infectious pathogens. I found the fan/ heater next to the toilet to be rusted and not properly cleaned and disinfected ( covered in rust and appeared to have urine stains) While doing my inspection I also focused on the bed mattress area where I found evidence of bed bug excrement ( black dots ) and exoskeletons ( their outer shells). The one window in the room had a only a very flimsy latch to lock and the was now screen in the window, (This room was ground floor next to a side walk). I reported my observations to the employee at the form t desk and advise them that the room was unaccepted and not what was promoted n there website. The employee advise me that the building was old and that there was nothing he could do about my concerns. I would not stay at the property in the future .
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Cheryl
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Guy at front desk was great ! Very friendly, helpful. Gave us tips on restaurants, shopping, parking. Room was very clean & perfect size. Everything was within walking distance. Will definitely book with them next trip.
Julie
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, within easy walking distance to all sights in Old Quebec. Room did not match picture. Floor and walls not clean. Mould in bathroom. Very noisy airconditioner buzzed intermittently during the night which led to very poor sleep. One desk staff was very helpful early on, but the one I spoke to about the a/c told me the noise cannot be helped because of the age of the building. You have to choose cool air or quiet, can't have both. The cost of the room was too expensive for what it was. I would not stay there again.
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Blair Arthur
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Well... it started with a downgrade to our room which we got nothing in return for. The PART-TIME staff were not at all helpful other than to say that they would take it up with the owners, (We had booked this room 6 months in advance). You could tell right away that you were not going to get any form of recompense from this place. The room was extremely minimalist We did not expect much more than that but the room that we had payed for was supposed to have a bath and it did not and it was supposed to be a bit larger and this room was definitely not! Not a bad location but I would strongly suggest that you find somewhere else. You will not get any form of help from the owners here.
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Gary
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Poorly maintained, patched unpainted wall and ceiling drywall repairs, cheap floors with dog eared edges, mish mash of furniture, cheap toiletries. Overall overpriced poor value for the condition of the property. Won’t stay here again!!
Cynthia
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in was smooth with staff at front desk. Staff is friendly. The room was spacious. Two double beds. Travelled with husband and teenage son. The location is perfect for exploring old Quebec. Downside is the beds. They are uncomfortable and sheets don’t fit the beds.
Joy-Ann
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bad experience
Joanne
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good location to visit vieux Quebec
Anna
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful stay! The staff were wonderful!
keumhee
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Such a great location to get all the landscapes easily. Welcoming from staff .
Darlene
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location, very close to Fairmont Chateau Frontenac. Parking garages nearby. Staff friendly and helpful. Nice room with air conditioning. Nice to have a balcony, but very warm outside so limited how much we used it.
Number of reviews per page
20
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Bedroom 4 Hôtel Jardin Du Gouverneur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.