Hôtel Jardin Du Gouverneur is a hotel is located at Quebec .
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Hôtel Jardin Du Gouverneur
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8.0
/10
Very Good
1,012 reviews
What Guests Say About Their Stay
Cheryl
10.0
/ 10
Guy at front desk was great ! Very friendly, helpful. Gave us tips on restaurants, shopping, parking. Room was very clean & perfect size. Everything was within walking distance. Will definitely book with them next trip.
Darlene
10.0
/ 10
Excellent location, very close to Fairmont Chateau Frontenac. Parking garages nearby. Staff friendly and helpful. Nice room with air conditioning. Nice to have a balcony, but very warm outside so limited how much we used it.
Thomas
10.0
/ 10
This is an older property but is a solid value given its location, practically next door to the Chateau Frontenac. They do not have parking but there’s are a few garages nearby, You don’t need (and shouldn’t want) a car in Old Quebec anyway - the core city is very walkable, if steep in places.
In the Area
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16, rue Mont-Carmel, Québec, Capitale-Nationale, Canada, G1R 4A3
Main Facilities
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WiFi
What's around Hôtel Jardin Du Gouverneur
16, rue Mont-Carmel, Québec, Capitale-Nationale, Canada, G1R 4A3
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Discover More About Hôtel Jardin Du Gouverneur
General
Near Château Frontenac
Location
With a stay at Hôtel Jardin Du Gouverneur, you'll be centrally located in Québec City, steps from Château Frontenac and 6 minutes by foot from Quebec City Town Hall. This hotel is 0.4 mi (0.6 km) from Grande Allée and 0.4 mi (0.6 km) from Quartier Petit Champlain.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Château Frontenac - 0.1 km / 0.1 mi
Dufferin Terrace - 0.2 km / 0.1 mi
Pôle culturel du Monastère des Ursulines - 0.2 km / 0.1 mi
Terrasse Dufferin Slides - 0.2 km / 0.1 mi
Cathedral of the Holy Trinity - 0.2 km / 0.2 mi
Old Quebec Funicular - 0.3 km / 0.2 mi
Cathedral-Basilica of Notre-Dame de Québec - 0.3 km / 0.2 mi
Édifice Price - 0.3 km / 0.2 mi
Parc de l'Esplanade - 0.4 km / 0.3 mi
Quebec City Town Hall - 0.5 km / 0.3 mi
Place Royale - 0.5 km / 0.3 mi
Porte St. Louis - 0.5 km / 0.3 mi
Battlefields Park - 0.5 km / 0.3 mi
Quebec City Mural - 0.5 km / 0.3 mi
Morrin Centre - 0.5 km / 0.3 mi
The preferred airport for Hôtel Jardin Du Gouverneur is Quebec City Jean Lesage Intl. Airport (YQB) - 16 km / 9.9 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Business Facilities
Featured amenities include multilingual staff, luggage storage, and laundry facilities.
Rooms
Make yourself at home in one of the 15 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
All facilities in Hôtel Jardin Du Gouverneur
Entertainment Facility
Common Space
Exterior
Bedroom
Others
Things to Do
- TV lounge
Connectivity
- Free WiFi
Public Facilities
- Smoke-free area
Hotel Services
- Luggage storage
- Multilingual staff
- Concierge
Sports and Recreations
- Horse riding
Accommodation Policy & General Information in Hôtel Jardin Du Gouverneur
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
Pets
Pets Not Allowed
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General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 11:00 |
Available rooms at Hôtel Jardin Du Gouverneur | 15 |
Number of floors in Hôtel Jardin Du Gouverneur | 4 |
Another facilities in Hôtel Jardin Du Gouverneur | TV lounge, Free WiFi, Smoke-free area, Luggage storage, Multilingual staff |
Frequently asked question in Hôtel Jardin Du Gouverneur
What are available facilities at Hôtel Jardin Du Gouverneur?
There are top facilites at Hôtel Jardin Du Gouverneur such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Jardin Du Gouverneur?
The standard check-in time at Hôtel Jardin Du Gouverneur is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
How many stars does Hôtel Jardin Du Gouverneur have?
Hôtel Jardin Du Gouverneur is a 2.0-star hotel.
How many floors does Hôtel Jardin Du Gouverneur have?
Hôtel Jardin Du Gouverneur has 4 floors.
How many rooms does Hôtel Jardin Du Gouverneur have?
Hôtel Jardin Du Gouverneur has 15 rooms in total.
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More Reviews from Other Guests in Hôtel Jardin Du Gouverneur
Overall Ratings & Reviews Hôtel Jardin Du Gouverneur
Other sources (1,012)
8.0
Very Good
From 1,012 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
8.2
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Traveler Reviews Hôtel Jardin Du Gouverneur
Number of reviews per page
20
40
Top reviews
Emile
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On arrival at the property I presented myself to the front desk and was issued a room card key. I advised the front desk staff that I was informed by a previous guest that the hotel has had issues with cleanliness and maintenance and that I wanted to inspect / see the room prior to checking in.
I proceeded to the room ( # 1 main floor level). The hallway to the room was so dark and the air was dead and unpleasant. I found the shower stall interior to have excessive amounts of black fungi in the corners and many areas of failed silicone caulk where it would be impossible for staff to clean / disinfect the area of harmful infectious pathogens.
I found the fan/ heater next to the toilet to be rusted and not properly cleaned and disinfected ( covered in rust and appeared to have urine stains)
While doing my inspection I also focused on the bed mattress area where I found evidence of bed bug excrement ( black dots ) and exoskeletons ( their outer shells).
The one window in the room had a only a very flimsy latch to lock and the was now screen in the window, (This room was ground floor next to a side walk). I reported my observations to the employee at the form t desk and advise them that the room was unaccepted and not what was promoted n there website. The employee advise me that the building was old and that there was nothing he could do about my concerns.
I would not stay at the property in the future .
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Cheryl
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Guy at front desk was great ! Very friendly, helpful. Gave us tips on restaurants, shopping, parking. Room was very clean & perfect size. Everything was within walking distance. Will definitely book with them next trip.
Julie
Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location, within easy walking distance to all sights in Old Quebec. Room did not match picture. Floor and walls not clean. Mould in bathroom. Very noisy airconditioner buzzed intermittently during the night which led to very poor sleep. One desk staff was very helpful early on, but the one I spoke to about the a/c told me the noise cannot be helped because of the age of the building. You have to choose cool air or quiet, can't have both. The cost of the room was too expensive for what it was. I would not stay there again.
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Blair Arthur
with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Well... it started with a downgrade to our room which we got nothing in return for. The PART-TIME staff were not at all helpful other than to say that they would take it up with the owners, (We had booked this room 6 months in advance). You could tell right away that you were not going to get any form of recompense from this place.
The room was extremely minimalist We did not expect much more than that but the room that we had payed for was supposed to have a bath and it did not and it was supposed to be a bit larger and this room was definitely not!
Not a bad location but I would strongly suggest that you find somewhere else. You will not get any form of help from the owners here.
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Gary
with Partner
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Poorly maintained, patched unpainted wall and ceiling drywall repairs, cheap floors with dog eared edges, mish mash of furniture, cheap toiletries.
Overall overpriced poor value for
the condition of the property. Won’t stay here again!!
Cynthia
with Children
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Check in was smooth with staff at front desk. Staff is friendly. The room was spacious. Two double beds. Travelled with husband and teenage son. The location is perfect for exploring old Quebec. Downside is the beds. They are uncomfortable and sheets don’t fit the beds.
Joy-Ann
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bad experience
Joanne
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very good location to visit vieux Quebec
Anna
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Wonderful stay! The staff were wonderful!
keumhee
with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Such a great location to get all the landscapes easily. Welcoming from staff .
Darlene
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent location, very close to Fairmont Chateau Frontenac. Parking garages nearby. Staff friendly and helpful. Nice room with air conditioning. Nice to have a balcony, but very warm outside so limited how much we used it.
Martine
with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
L’emplacement et la réceptionniste qui a garder nos bagages. Le seul bémol et la salle de bain de notre chambre qui a besoin un peu damoir
Regis
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Reception staff was incredibly helpful.
Miho
with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We wanted to do early check in but no one was available in the morning. Room was clean enough but too old. No amenities in bathroom.
anthony
with Friends
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close to old Quebec City
heather
Friends and Family with Friends
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The front desk was never manned the hours that it was supposed to be. There was no where to leave luggage securely if you arrive before 4pm or after 11am check out. The room was pretty run down with the heater falling off the wall, terribly noisy bathroom fan, broken blow dryer and a plethora of grunge under the beds. The bathroom heater was rusty, the walls needed touch ups where the paint had been damaged and the laminate flooring looked as though it had been flooded at some point. Constant creaking of the floor boards above made for a poor nights sleep. I would not recommend this hotel. The only benefit would be the location up beside the Chateau.
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Venessa
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Clean but no elevator . Old and outdated !
SERGIO
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property is a nice affordable place to stay.
Messaouda
Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The location was gold. NO parking and staff did NOT have a clue.
The hotel is old! I know it was old Quebec City but it could use a lot of TLC! Shower curtain had 2 tone colors cause it was so old and dirty! Everything was broken in the room that we stayed in. TP holder was on the floor, the fan for the bathroom was broken so we had a crack/space on the ceiling.
The drawers for the dresser were dirty. Like I said it is neglected and could use a lot of TLC!
At the entrance they had 2 flags, Quebec and Canada flag(whatever was left of them) they were just hanging from thread.
The flags reflected the interior of the hotel.
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Shirley
with Friends
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hotel really needs maintenance. There are no towel hangers by the sink and no place to put soap, etc in shower. Toilet holder is falling off the wall. There is no elevator, but we did know that before.
However, the beds were super comfy and clean towels and linen were provided every day. Coffee is in your room.
And the location is ideal as it is very close to the boardwalk and many different restaurants.
I had fallen on a cement clump and Rodney at the desk was very helpful. He had a first aid kit and bandaged and disinfected my scrapes. He even phoned the next day and gave me new bandages.
So a huge shout out to RODNEY. Thanks so much.
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Number of reviews per page
20
40
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