What do past guests say about Radisson Hotel & Conference Centre West Edmonton?

Traveloka users who have stayed at Radisson Hotel & Conference Centre West Edmonton have praised its Service and Facilites, Room Comfort, Cleanliness.

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Radisson Hotel & Conference Centre West Edmonton

Name: Radisson Hotel & Conference Centre West Edmonton
Address: 18035 Stony Plain Road, Alberta, Canada, T5S 2C3, 18035 Stony Plain Road, Alberta, T5S 2C3, Canada
Rating: 7.4

Hotels

7.4

/10

Pleasant

2,467 reviews

What Guests Say About Their Stay

Doug

10.0

/ 10

Very good, friendly staff, shared a laugh at the front desk, excellent food in the resteraunt, very nice establishment.

Shauna

10.0

/ 10

Clean room, great rate, friendly efficient staff. Will definitely stay again.

Diane

10.0

/ 10

Staff is friendly and we liked having a good restaurant in the hotel. Hotel itself is aged, but our room was clean.

In the Area

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18035 Stony Plain Road, Alberta, Canada, T5S 2C3

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at Radisson Hotel & Conference Centre West Edmonton is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Radisson Hotel & Conference Centre West Edmonton

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What's around Radisson Hotel & Conference Centre West Edmonton

18035 Stony Plain Road, Alberta, Canada, T5S 2C3

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General

In Edmonton (West Edmonton)

Location

With a stay at Radisson Hotel & Conference Centre West Edmonton in Edmonton (West Edmonton), you'll be within a 5-minute drive of West Edmonton Mall and Fantasyland. This hotel is 6.2 mi (10 km) from Rogers Place and 6.7 mi (10.7 km) from University of Alberta.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Oasis Centre - 2.6 km / 1.6 mi
West Edmonton Mall - 2.6 km / 1.6 mi
Fantasyland - 2.8 km / 1.8 mi
World Waterpark - 2.8 km / 1.8 mi
Starlight Casino - 2.9 km / 1.8 mi
Galaxyland - 3 km / 1.9 mi
Ice Palace - 3.2 km / 2 mi
Misericordia Community Hospital - 3.9 km / 2.4 mi
TELUS World of Science-Edmonton - 6.1 km / 3.8 mi
Lewis Estates Golf Course - 6.2 km / 3.9 mi
Terwillegar Park - 6.5 km / 4.1 mi
Elk Island Golf Course - 6.6 km / 4.1 mi
Royal Museum of Alberta - 7 km / 4.4 mi
Yellowhead Casino - 7.3 km / 4.6 mi
River Cree Casino - 8.4 km / 5.2 mi

The preferred airport for Radisson Hotel & Conference Centre West Edmonton is Edmonton Intl. Airport (YEG) - 40.3 km / 25.1 mi

Renovations

The following facilities or services will be unavailable from June 15 2026 to June 15 2026 (dates subject to change):

Swimming pool

Facilities

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Business Facilities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Edmonton? This hotel has 118403 square feet (11000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining

At Radisson Hotel & Conference Centre West Edmonton, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms

Make yourself at home in one of the 163 individually furnished guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Radisson Hotel & Conference Centre West Edmonton

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Hotel Services

Laundry service
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist

General

Banquet
Ballroom
Reception hall
Fireplace in lobby

Business Facilities

Meeting rooms
Conference rooms
Computer station

Things to Do

Indoor pool
Pool sun loungers

Public Facilities

Smoke-free area
Elevator

Nearby Facilities

Laundry
ATM/Banking

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Radisson Hotel & Conference Centre West Edmonton

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Radisson Hotel & Conference Centre West Edmonton	163
Number of floors in Radisson Hotel & Conference Centre West Edmonton	6
Another facilities in Radisson Hotel & Conference Centre West Edmonton	Laundry service, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Radisson Hotel & Conference Centre West Edmonton

What are available facilities at Radisson Hotel & Conference Centre West Edmonton?

There are top facilites at Radisson Hotel & Conference Centre West Edmonton such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Radisson Hotel & Conference Centre West Edmonton?

The standard check-in time at Radisson Hotel & Conference Centre West Edmonton is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Radisson Hotel & Conference Centre West Edmonton?

Radisson Hotel & Conference Centre West Edmonton has a 2.5-star rating.

How many floors does Radisson Hotel & Conference Centre West Edmonton have?

Radisson Hotel & Conference Centre West Edmonton has 6.

How many rooms are available at Radisson Hotel & Conference Centre West Edmonton?

Radisson Hotel & Conference Centre West Edmonton has 163.

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Radisson Hotel & Conference Centre West Edmonton reviews and ratings

Overall Ratings & Reviews Radisson Hotel & Conference Centre West Edmonton

Other sources (2,467)

7.4

Pleasant

From 2,467 reviews

Cleanliness

7.2

Room Comfort

7.8

Service and Facilites

8.0

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Traveller Reviews Radisson Hotel & Conference Centre West Edmonton

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Top reviews

Michael

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Great value

Doug

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very good, friendly staff, shared a laugh at the front desk, excellent food in the resteraunt, very nice establishment.

Athena

with Children

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were not properly cleaned, bugs in bathroom, you could hear rats or large mice running in the roof down the hallway.

Gillie

with Children

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This is based solely on my own experience but wanted to write it to caution others. This was probably the worst stay I ever had at a hotel. We booked this hotel as my partner and I met in 2022 here and had a great experience. I am not sure when it got switched to Radisson - that’s when it went downhill. I booked a suite for me and my family and the minute we walked into the room - we were disgusted and disappointed. The room didn’t smell clean, the floor was dirty and there was white stains all over the ottoman. There was no coffee table in front of the couch and they could only afford one nightstand?? I never seen that before. And the chair for the desk was all broken up where you sit. My bf did not want to stay there so he went downstairs to complain and they moved is to another room. It did smell like it was cleaned but there were stains on the walls and the door frames. A desk that had no chair and still no coffee table. I was told they don’t do coffee tables and yep - only one night stand. My family and I went out and got slippers from dollarama because we didn’t want to be walking in our bare feet. The hallways and stairwell also smell funky and I just didn’t feel comfortable and glad to have only stayed one night. I will never book here again and frankly, I wish they would’ve compensated us for the dirty room and stains. It doesn’t take much to make these types of touch ups to make your hotel rating go up.

Dayle

with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Per friendly but when booking through 3rd party you cant tell them you have a dog. Plus they say dont worry just tell the front desk when you check in. Which doesnt let the hotel know in advance to accommodate us. Took 1 hr to get a room figure out. Plus when walking my dog around hotel, there was dog poop everywhere. I know its the owners responsibility but the gotel should manage it better. There was no cleaning staff available so many people were annoyed that their rooms were not cleaned and dirty towels were not changed. My son was one of those people who stayed in the gotel for 3 nights and no room service at all the entire stay. Management needs to do better at his hotel. Would not recommend.

Mary Christine

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good

Chad Stigen

8.0

/10

Reviewed 13 week(s) ago

The room wasn’t too bad but the staff were less than friendly or helpful. There was no hand soap at all to be found in the room and even though I asked for some twice none was delivered. I also requested a crib for my child and I also could not get that..I could have brought my own but I’ve never not had the option to have one at any hotel. The restaurant was also awful service or should I say none since we couldn’t even get service during the evening and ended up leaving to order in from a different restaurant after a half hour of waiting without even being served drinks!!

cassandra

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I should’ve never cheated on the Sandman Hotel Edmonton… because the Radisson Hotel Edmonton South is hands down the worst hotel I’ve ever stayed at. No hot water. Bed bugs. Complete chaos… kids running the halls, elevators useless because every button is pushed. No WiFi or service on the 6th floor… and somehow that’s my problem. Locked out FIVE times. Not even joking. Up. Down. Up. Down. “It works now.” It didn’t. Pool advertised as heated… freezing and basically unusable. No smart TV… so enjoy staring at the guide because you can’t even use your phone. Room phone doesn’t work. Ordered food… couldn’t even get a fork or knife. Restaurant closed early… so we just don’t eat I guess. Then the night manager decides to scream at me, tell me I’m wrong about the bed bugs, and tries to push his way into my room with a flashlight. Absolutely not. I’m alone. You’re not coming in. Then management calls me asking why I didn’t come meet them… I didn’t make a meeting. I’m working. My clients are paying for me to be here. You asked why I’m still here? Because I made commitments… and the city is fully booked. I slept on the windowsill last night. And I’m laying on it again right now. After working all day trying to keep it together… I get hit on my way home, she screams at me and drives off. This weekend in Edmonton really tested me. But I’m still here. Still standing. Just exhausted… freezing… and never staying here again.

Geri

with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Booked for the pool for our child but pool was broken. Super disappointing.

Katie

with Children

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The rooms/beds were comfortable. Reasonable cleanliness for price point. Elevators smelled like smoke and there was a cigarette butt in the closet. Pool was shutdown both days we were there due to a health and safety order, which was unfortunate cause my kids wanted to swim.

Melody

with Partner

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Clean rooms. Great location

Paul

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I was booked there for 4 nights and only one time was the roomed cleaned

Regan

Friends and Family Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Good Value, but need daily light room service for towels coffee etc

Number of reviews per page

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Lobby 4 Radisson Hotel & Conference Centre West Edmonton

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.