Finding rooms for you...
9.0
/10
Exceptional
564 reviews

What Guests Say About Their Stay

D***s

10.0
/ 10
Amazing, great hotel, good service, lots of spots for photos, delicious and varied breakfast.
See original

F***t

10.0
/ 10
The Pan Pacific Hotel in Suzhou offers a luxurious and comfortable stay with exceptional service. Located in the heart of the city, the hotel combines modern design with traditional elements, reflecting Suzhou’s rich cultural heritage. The rooms are spacious, elegantly designed, and equipped with all the necessary amenities, ensuring a relaxing atmosphere. The staff is highly attentive, offering impeccable service throughout the stay. Whether it’s concierge services, dining recommendations, or room service, they go above and beyond to make guests feel welcome. The hotel's dining options are equally impressive, offering a variety of international and local cuisines, with the signature Chinese restaurant receiving high praise for its exquisite dishes.

Mario

10.0
/ 10
Excellent breakfast buffet. Beautiful property. Clean and spacious room. The on-site noodle restaurant and cafe are good, too. Would definitely book again!

Josceyln

10.0
/ 10
Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city

Cecilia

10.0
/ 10
The entire property had a vintage feel to it. Staff were great. Cleanliness was great and the bed was very comfortable. I did my photoshoot with the hotel’s photoshoot shop. The cheongsame were very well made, comfortable and pretty. The photographers were awesome, they made me smile naturally and the photographs were very well done. Highly recommended.
In the Area
See Map
259 Xin Shi Road, GuSou District, Canglang, Suzhou, Jiangsu, China, 215007

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Suzhou (Suzhou Old Town)
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Pan Pacific Suzhou

259 Xin Shi Road, GuSou District, Canglang, Suzhou, Jiangsu, China, 215007
Discover More Places
Lobby Pan Pacific Suzhou
Lobby 2 Pan Pacific Suzhou

Discover More About Pan Pacific Suzhou

Discover the Elegance of Pan Pacific Suzhou

Welcome to the Pan Pacific Suzhou, a premier destination offering an exceptional stay in the heart of Jiangsu, China. Whether you're visiting for business or leisure, the Pan Pacific Suzhou promises a blend of sophisticated comfort and impeccable service, ensuring a memorable experience. Room rates at Pan Pacific Suzhou start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Pan Pacific Suzhou Location

Nestled in the vibrant Suzhou Industrial Park, the Pan Pacific Suzhou is ideally situated to offer both tranquility and accessibility. Located at {localAddressString}, the hotel is approximately a 20-minute drive from the city centre of Suzhou, placing you within easy reach of its historical charm and modern conveniences. The nearest metro station is just a short walk away, providing seamless connectivity to the wider region. The atmosphere here is one of refined urban living, with the hotel being close to a hub of commercial activity, upscale dining, and cultural attractions, perfect for those seeking a dynamic yet comfortable base.

Pan Pacific Suzhou Facilities & Services

Facilities for guests at Pan Pacific Suzhou are designed to cater to every need, ensuring a relaxing and productive stay.
  • A sparkling indoor swimming pool, open daily from 6:00 AM to 10:00 PM, perfect for a refreshing dip.
  • A fully equipped fitness centre, available 24/7, featuring state-of-the-art cardio and weight training equipment.
  • The luxurious Pan Pacific Spa, offering a range of rejuvenating treatments from 10:00 AM to 9:00 PM (additional fees apply).
  • A dedicated kids' club, providing engaging activities for younger guests during peak seasons (operating hours vary).
  • Complimentary Wi-Fi throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, with secure parking options at an additional charge of approximately AUD $15 per day.

Pan Pacific Suzhou Room Types

Explore the diverse room types of Pan Pacific Suzhou, each meticulously designed to provide a sanctuary of comfort and style.
  • Deluxe King/Twin Room:

    Offering city views, these non-smoking rooms feature a spacious layout and a luxurious bathtub, perfect for unwinding.
  • Premier King Room:

    Enjoy enhanced comfort and city views in these elegantly appointed non-smoking rooms, complete with a relaxing bathtub.
  • Executive Suite:

    Ideal for extended stays or those seeking extra space, these suites boast separate living areas and city views, with a bathtub for your convenience. All suites are non-smoking.
  • Family Room:

    Designed with families in mind, these spacious non-smoking rooms offer ample space and a bathtub, ensuring comfort for all.
Please note that all rooms at Pan Pacific Suzhou are strictly non-smoking. There are no specific pet-friendly rooms available.

Pan Pacific Suzhou Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Pan Pacific Suzhou.
  • Cafe Su:

    Experience a delightful breakfast buffet featuring an artisanal spread of international and local delicacies. Estimated price per person: AUD $30. Operating hours: 6:30 AM - 10:30 AM daily.
  • Hai Tien Lo:

    Savor authentic Cantonese cuisine in an elegant setting. Estimated price per person for dinner: AUD $60. Operating hours: 11:30 AM - 2:30 PM for lunch and 6:00 PM - 10:00 PM for dinner.
  • The Lounge:

    Enjoy light snacks, afternoon tea, and evening cocktails in a relaxed atmosphere. Estimated price for light bites: AUD $20. Operating hours: 10:00 AM - 11:00 PM daily.

Pan Pacific Suzhou Nearby Attractions and Activities

Discover the rich tapestry of Suzhou with these popular attractions located near the Pan Pacific Suzhou.
  • Humble Administrator's Garden:

    A UNESCO World Heritage site, this classical Chinese garden is a masterpiece of landscape design.
  • Pingjiang Road:

    Wander through this historic street lined with traditional shops, teahouses, and canals, offering a glimpse into old Suzhou.
  • Suzhou Museum:

    Explore the region's history and art at this architecturally stunning museum designed by I.M. Pei.
  • Tiger Hill:

    Ascend this scenic hill to discover pagodas, temples, and beautiful natural landscapes.
  • Jinji Lake:

    Located within the Suzhou Industrial Park, this modern urban lake offers recreational activities and scenic views.
If you are looking for other activities around Pan Pacific Suzhou, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Pan Pacific Suzhou from the Airport

Navigating your journey is straightforward, whether you're considering the airport transfer service of Pan Pacific Suzhou or other convenient options. Here's how to get to Pan Pacific Suzhou from the nearest major airport:
  • Airport Shuttle Bus:

    Direct shuttle services are available from the airport to Suzhou city centre, with onward connections via taxi or metro. Estimated cost: AUD $20 - $30.
  • Ride-hailing Service:

    A convenient option for door-to-door service. Estimated cost: AUD $70 - $100, depending on traffic.
  • Metered Airport Taxi:

    Readily available at the airport. Estimated cost: AUD $80 - $120.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book a private transfer directly through the hotel. Please contact the hotel for pricing and availability. This service offers a seamless airport transfer service.

Summary of Why You Should Choose to Stay at Pan Pacific Suzhou

For an unforgettable stay in Suzhou, consider the Pan Pacific Suzhou for its exceptional service, prime location, and luxurious amenities.
  • Prime location in the Suzhou Industrial Park, offering easy access to attractions and business districts.
  • Luxurious and well-appointed rooms with stunning views and modern comforts.
  • A range of excellent dining options to satisfy every craving.
  • Top-tier facilities including a swimming pool, fitness centre, and spa for relaxation and rejuvenation.
  • Impeccable service that embodies the warmth of Australian hospitality.
Check for Room availability at Pan Pacific Suzhou and start planning your trip. For the best rates and a seamless experience, consider Booking Pan Pacific Suzhou through Traveloka. You can also Easily book domestic and international flights at low prices to complement your stay.

All facilities in Pan Pacific Suzhou

Swimming Pool Pan Pacific Suzhou
Swimming Pool
Entertainment Facility Pan Pacific Suzhou
Entertainment Facility
Fitness Center Pan Pacific Suzhou
Fitness Center
Functional Hall Pan Pacific Suzhou
Functional Hall
Common Space Pan Pacific Suzhou
Common Space

Things to Do

  • Indoor pool
  • Garden
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Table tennis
  • Golf cart
  • Billiard
  • Tennis court

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Transportation

  • Garage
  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Pan Pacific Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Suzhou
336
Number of floors in Pan Pacific Suzhou
5
Another facilities in Pan Pacific Suzhou
Indoor pool, Garden, Outdoor pool, Spa, Sauna

Frequently asked questions about Pan Pacific Suzhou

What are available facilities at Pan Pacific Suzhou?
There are top facilites at Pan Pacific Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Suzhou?
The standard check-in time at Pan Pacific Suzhou is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Suzhou provide breakfast?
Yes, Pan Pacific Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Suzhou?
Pan Pacific Suzhou has a 4.5-star rating.
How many floors does Pan Pacific Suzhou have?
Pan Pacific Suzhou has 5.
See All

Pan Pacific Suzhou reviews and ratings

Overall Ratings & Reviews Pan Pacific Suzhou

Traveloka (16)
Other sources (548)
9.0
Exceptional
From 548 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Pan Pacific Suzhou

Number of reviews per page
20
40
Top reviews
Sidney
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ver nice ground.
Mandy
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good services. Breakfast was great! We enjoyed our stayed.
Angela
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is
Felicia
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Family room is huge and hotel is beautiful but walking distance to the room is a problem for my mum with knee problem even with advance notice as all of their family room is away from the elevator. As this hotel catered to lots of tour groups, finding seats for breakfast in the hotel is on a first come first served basis on your own. Quality of food is only mediocre as there are no eateries around the hotel we had no choice. We will look for a smaller boutique hotel instead for our further visit. Roger and his team at the concierge desk were wonderful in assisting all of our needs - thank you and keep up the good work!!
Read More
Yuan
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is build as a traditional Chinese style with modern amenities, very charming. We had a tower facing suite which is large, clean, and comfortable. The customers have access via a back door to an attraction, which is excellent. The hotel garden is well designed and pretty. We went to the hotel's Chinese restaurant for dinner and had breakfast at the hotel. We were not impressed by the food. You should be able to find better food outside.
Read More
Cindy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good. Nice room and good breakfast
Peimin
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel building was good but the staffs were unhelpful at all. Every time when we asked for help, the first response was “no or can’t do, because balabala….” They offered us whole fruits but couldn’t provide a knife for peeling or cutting. The worst part is in such a big hotel with internal restaurants, the staffs even couldn’t find someone to cut the fruits for us. That was bazaar. Secondly, they had the self-service laundry but even took up to 3 hours the washing dryer couldn’t dry up our clothes. When we asked for hangers, we were refused to provide the sufficient amount. Thirdly, the hotel was so big, and it was so easy to get lost to someone who was new to stay. Not just us, when other customers asked for directions, no staff was willing to take the customer to the destination. They just pointed the direction with more than 3 turns. The other customer ended up asking them to draw a handwritten map. There were 5-6 staffs in the lobby with no other customers to service but no one could take that customer in person. Overall, the hotel service was extremely poor. Not recommended.
Read More
Joe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The wonton breakfast station was excellent
Jin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super clean room, nice environment
Mario
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast buffet. Beautiful property. Clean and spacious room. The on-site noodle restaurant and cafe are good, too. Would definitely book again!
Johnny
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

good service
Ehab
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Superior Hotel in Great location with great amenities
Josceyln
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city
Read More
Cecilia
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The entire property had a vintage feel to it. Staff were great. Cleanliness was great and the bed was very comfortable. I did my photoshoot with the hotel’s photoshoot shop. The cheongsame were very well made, comfortable and pretty. The photographers were awesome, they made me smile naturally and the photographs were very well done. Highly recommended.
Read More
Yan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Next to a park, quieter, free and worth a lot.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel.
Tina
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had a wonderful stay at Pan Pacific Suzhou. The room was modern, beautifully designed, and very clean, which made the entire stay feel incredibly comfortable and relaxing. The location was also a huge plus. It’s close to Panmen Gate and the gardens, and getting around was really easy. Everything felt convenient without being too busy. Overall, a great mix of comfort, design, and location. I’d definitely stay here again!
Read More
Alice
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stay in March , air conditional is too hot , we make complain just send us mini fan , we try to call room service to check this condition we make calling 5x time no ppl answer in reception .
Edmond
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby.
lei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

the room is clean
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Pan Pacific Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Suzhou

Traveloka (16)
Other sources (548)
9.0
Exceptional
From 548 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Pan Pacific Suzhou

Number of reviews per page
20
40
Top reviews
Sidney
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ver nice ground.
Mandy
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good services. Breakfast was great! We enjoyed our stayed.
Angela
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is
Felicia
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Family room is huge and hotel is beautiful but walking distance to the room is a problem for my mum with knee problem even with advance notice as all of their family room is away from the elevator. As this hotel catered to lots of tour groups, finding seats for breakfast in the hotel is on a first come first served basis on your own. Quality of food is only mediocre as there are no eateries around the hotel we had no choice. We will look for a smaller boutique hotel instead for our further visit. Roger and his team at the concierge desk were wonderful in assisting all of our needs - thank you and keep up the good work!!
Read More
Yuan
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is build as a traditional Chinese style with modern amenities, very charming. We had a tower facing suite which is large, clean, and comfortable. The customers have access via a back door to an attraction, which is excellent. The hotel garden is well designed and pretty. We went to the hotel's Chinese restaurant for dinner and had breakfast at the hotel. We were not impressed by the food. You should be able to find better food outside.
Read More
Cindy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good. Nice room and good breakfast
Peimin
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel building was good but the staffs were unhelpful at all. Every time when we asked for help, the first response was “no or can’t do, because balabala….” They offered us whole fruits but couldn’t provide a knife for peeling or cutting. The worst part is in such a big hotel with internal restaurants, the staffs even couldn’t find someone to cut the fruits for us. That was bazaar. Secondly, they had the self-service laundry but even took up to 3 hours the washing dryer couldn’t dry up our clothes. When we asked for hangers, we were refused to provide the sufficient amount. Thirdly, the hotel was so big, and it was so easy to get lost to someone who was new to stay. Not just us, when other customers asked for directions, no staff was willing to take the customer to the destination. They just pointed the direction with more than 3 turns. The other customer ended up asking them to draw a handwritten map. There were 5-6 staffs in the lobby with no other customers to service but no one could take that customer in person. Overall, the hotel service was extremely poor. Not recommended.
Read More
Joe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The wonton breakfast station was excellent
Jin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super clean room, nice environment
Mario
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast buffet. Beautiful property. Clean and spacious room. The on-site noodle restaurant and cafe are good, too. Would definitely book again!
Johnny
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

good service
Ehab
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Superior Hotel in Great location with great amenities
Josceyln
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city
Read More
Cecilia
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The entire property had a vintage feel to it. Staff were great. Cleanliness was great and the bed was very comfortable. I did my photoshoot with the hotel’s photoshoot shop. The cheongsame were very well made, comfortable and pretty. The photographers were awesome, they made me smile naturally and the photographs were very well done. Highly recommended.
Read More
Yan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Next to a park, quieter, free and worth a lot.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel.
Tina
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had a wonderful stay at Pan Pacific Suzhou. The room was modern, beautifully designed, and very clean, which made the entire stay feel incredibly comfortable and relaxing. The location was also a huge plus. It’s close to Panmen Gate and the gardens, and getting around was really easy. Everything felt convenient without being too busy. Overall, a great mix of comfort, design, and location. I’d definitely stay here again!
Read More
Alice
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stay in March , air conditional is too hot , we make complain just send us mini fan , we try to call room service to check this condition we make calling 5x time no ppl answer in reception .
Edmond
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby.
lei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

the room is clean
Number of reviews per page
20
40