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Pan Pacific Suzhou
Hotels
8.8
/10
Very Good
389 reviews
What Guests Say About Their Stay
Angie
10.0
/ 10
Overall we’re good only a bit dusty room and skins were itching when sitting on the chairs, we used towels to covered the chairs. 😛😅
Kam
10.0
/ 10
It’s more like a resort than a regular hotel. It has a private park on site.
S H
10.0
/ 10
The service is fantastic, especially bravo to Miss Wang and Ms Mia from concierge, even though they are just intern, but the quality of service they provided is way beyond expectation.
In the Area
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259 Xin Shi Road, GuSou District, Canglang Qu, Suzhou, Jiangsu, China, 215007
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Pan Pacific Suzhou
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Per room per night (excl. taxes & fees)
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What's around Pan Pacific Suzhou
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259 Xin Shi Road, GuSou District, Canglang Qu, Suzhou, Jiangsu, China, 215007
Discover More About Pan Pacific Suzhou
Location
Pan Pacific Suzhou is located in area / city Canglang Qu.
About Pan Pacific Suzhou
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Pan Pacific Suzhou exclusively for you.
Pan Pacific Suzhou is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Pan Pacific Suzhou.
All facilities in Pan Pacific Suzhou
Others
Things to Do
- Beach umbrella
- Indoor pool
- Garden
- Outdoor pool
- Spa
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Billiard
- Tennis court
General
- Parking
- Banquet
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Pan Pacific Suzhou
Important Note
- Fee for buffet breakfast: approximately CNY 88 for adults and CNY 68 for children
- Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
- Rollaway bed fee: CNY 300.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Pan Pacific Suzhou | 336 |
Number of floors in Pan Pacific Suzhou | 5 |
Another facilities in Pan Pacific Suzhou | Beach umbrella, Indoor pool, Garden, Outdoor pool, Spa |
Frequently asked question in Pan Pacific Suzhou
What are available facilities at Pan Pacific Suzhou?
There are top facilites at Pan Pacific Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Suzhou?
The standard check-in time at Pan Pacific Suzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Suzhou provide breakfast?
Yes, Pan Pacific Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Pan Pacific Suzhou
Traveloka (10)
Other sources (379)
8.8
Very Good
From 379 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.6
Service and Facilites
8.8
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Traveler Reviews Pan Pacific Suzhou
Number of reviews per page
20
40
Top reviews
Angie
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall we’re good only a bit dusty room and skins were itching when sitting on the chairs, we used towels to covered the chairs. 😛😅
Kam
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It’s more like a resort than a regular hotel. It has a private park on site.
S H
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The service is fantastic, especially bravo to Miss Wang and Ms Mia from concierge, even though they are just intern, but the quality of service they provided is way beyond expectation.
Hiu-Man
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff from front door manager, bus boy, buffet waiters all show lack of trainings. No big deal. Wonderful place, an unique experience. Definitely will come back again since the price is very reasonable.
Ngoc
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.
Fan
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent breakfast and services, serene atmosphere surrounded by the garden
Daiyan
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property is good and convenient.
scott
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
An excellent property with attentive staff. My family enjoyed an excellent brunch at the brasserie and dinner at Hai Tien Lo restaurant. The surrounding Pan Men scenic area at night was particularly spectacular. We felt like we had it to ourselves.
Loh
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.
Min-On
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Location is amazing Linked to a paid park with easy access to vicinity. Lovely architecture and service was impeccable. We stayed in the suite which was very large and fully stocked with amenities. Only feedback we have was the air-conditioning which on query is actually partly centralised. Overall a definite recommendation to stay here when you come to Suzhou. In fact, I'd recommend you explore the hotel and park grounds 1st before you head out to explore Suzhou old town
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Pei Wen
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
First of all, Pan Pac Suzhou (吴宫) is definitely worth the price. The scenery within the hotel premise is really fantastic, tranquil and serene. Makes you feel like you just stepped into a majestic chinese mansion. Breakfast buffet was so super good ! We had lunch at the Haitianlo restaurant, the food was very nice and affordable! There is a laundry room at lvl 1 with free washer dryer and detergent, laundry bags were provided too. The indoor pool was heated and there was a lifeguard on duty. Our room was at the XiXiaLou side. The hotel staff were very ftiendly and helpful, doorman was also very helpful! I would definitely return here if I come to Suzhou again. Would recommend to friends and family too.
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JOO TECK
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Hotel look old and not well maintains.
Verified traveler
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Rather confusing building complex with long labyrinthine corridors. Main restaurant was very average with zero atmosphere (it was perhaps early but still). Breakfast restaurant had pretty basic western offering.. and also lacked atmosphere.
Service was hard to get in English (quite understandable) and at times a bit spotty (pretty sure not only cultural misunderstanding).
Room itself was nicely laid out and maid service was considerate and friendly.
An okay hotel but prob would next time try a less… “industrial” establishment
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Heow Sian
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Both front counter and cleaners are very friendly.
Nicholas
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Hospitable staff, neat room and great location.
Siang Hwa
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Good breakfast buffet spread. Nice and peaceful hotel ground. If you do not mind a bit of walking (10-15 minute), there are many food outlets and a shopping mall
Gina
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The hotel infrastructure and surrounding is very photoworthy.
Gangmun
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
High quality with unbelievable location.
Kenny
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.
Frances
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Love that you can visit panmen gate park. Even though it's off season and many stalls not open, it's still beautiful, especially at night. And the hotel feels very safe.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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