How many rooms are available at Pan Pacific Suzhou?

Pan Pacific Suzhou has 336 rooms in total.

Does Pan Pacific Suzhou provide parking?

Yes, Pan Pacific Suzhou provides parking. Please confirm details directly with the hotel.

What do past guests say about Pan Pacific Suzhou?

Pan Pacific Suzhou is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Pan Pacific Suzhou

Name: Pan Pacific Suzhou
Address: 259 Xin Shi Road, GuSou District, Canglang Qu, Suzhou, Jiangsu, China, 215007, 259 Xin Shi Road, Jiangsu, 215007, China
Rating: 8.8

Hotels

No. 8 in Top Favorite Hotel in Jiangsu

8.8

/10

Very Good

410 reviews

What Guests Say About Their Stay

D***s

10.0

/ 10

Amazing, great hotel, good service, lots of spots for photos, delicious and varied breakfast.

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F***t

10.0

/ 10

The Pan Pacific Hotel in Suzhou offers a luxurious and comfortable stay with exceptional service. Located in the heart of the city, the hotel combines modern design with traditional elements, reflecting Suzhou’s rich cultural heritage. The rooms are spacious, elegantly designed, and equipped with all the necessary amenities, ensuring a relaxing atmosphere. The staff is highly attentive, offering impeccable service throughout the stay. Whether it’s concierge services, dining recommendations, or room service, they go above and beyond to make guests feel welcome. The hotel's dining options are equally impressive, offering a variety of international and local cuisines, with the signature Chinese restaurant receiving high praise for its exquisite dishes.

Qing

10.0

/ 10

It was such a wonderful surprise, the hotel is in the famous Suzhou traditional garden setting, right next to a park with an ancient tower and beautiful gardens. The rooms are luxuriously furnished with classic Chinese wooden decorations. The staff are super friendly and very helpful. rooms are very clean. The breakfast is outstanding I will go again anytime I go to the area, specially trying to reserve a room that faces the garden with impeccable views. Definitely the place to stay in the city

FELICIA

10.0

/ 10

⭐️⭐️⭐️⭐️⭐️ Wow—an absolutely stunning stay at Pan Pacific Suzhou! The hotel is breathtaking, especially the classical Chinese gardens—peaceful, elegant, and incredibly beautiful. Walking through the grounds feels like stepping into a painting. The staff are genuinely warm, attentive, and super helpful, making the whole experience effortless and welcoming. One of the highlights was renting a hanfu dress directly at the hotel. The collection is gorgeous, with so many beautiful styles to choose from, and the service was truly professional—from fitting to styling. It made the entire experience feel authentic and special. Everything about this stay was amazing. Highly, highly recommended! 🌸

Joyce

10.0

/ 10

這裡景色優美，房間整潔乾淨。地點緊鄰盤門景區，住客可以免費入盤門景區參觀。雖然距離許多知名景點如拙政園、平江路等有段距離，但飯店前面就是公車站，有公車可以直接到達那些景區，相當方便入住期間我們的客房服務員是圣书扣女士，我們在某一天的中午回去時遇到她，她非常熱情，也仔細確認我們是否還有其他需要，但同時她也細心的確認我們的身分、確認我們是否確實就是這個房間的住客，這讓我感到更加放心。我不知道圣女士是否看的到這個評論，但我們很感謝她的服務

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In the Area

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259 Xin Shi Road, GuSou District, Canglang Qu, Suzhou, Jiangsu, China, 215007

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

In Suzhou (Suzhou Old Town)

Available Room Types in Pan Pacific Suzhou

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What's around Pan Pacific Suzhou

259 Xin Shi Road, GuSou District, Canglang Qu, Suzhou, Jiangsu, China, 215007

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General

In Suzhou (Suzhou Old Town)

Location

A stay at Pan Pacific Suzhou places you in the heart of Suzhou, a 5-minute drive from Shantang Street and 5 minutes from Suzhou Museum. This golf hotel is 3.5 mi (5.6 km) from Humble Administrator's Garden and 4.5 mi (7.3 km) from Hanshan Temple.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Panmen Scenic Area - 0.2 km / 0.1 mi
Pan Gate - 0.6 km / 0.4 mi
Suzhou City Moat - 0.7 km / 0.5 mi
Classical Gardens of Suzhou - 1.3 km / 0.8 mi
Master of the Nets Garden - 2.4 km / 1.5 mi
Suzhou Park - 2.5 km / 1.5 mi
Suzhou Embroidery Research Institute - 3 km / 1.8 mi
Guanqian Street - 3 km / 1.9 mi
Suzhou Garden and Architecture - 3 km / 1.9 mi
Metro Shopping Mall - 3.2 km / 2 mi
Suzhou University - 3.3 km / 2.1 mi
Fengmen Street - 3.5 km / 2.2 mi
Xuanmiao Temple - 3.5 km / 2.2 mi
Pingjiang Road - 3.9 km / 2.4 mi
Suzhou Pingtan Museum - 4.3 km / 2.7 mi

The nearest major airport is Wuxi (WUX-Shuofang) - 47.5 km / 29.5 mi

Facilities

Take advantage of recreational opportunities offered, including an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Suzhou? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 11 meeting rooms. Limited parking is available onsite.

Dining

Enjoy international cuisine at 萃英园全日餐厅, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.

Rooms

Make yourself at home in one of the 336 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles.

All facilities in Pan Pacific Suzhou

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Indoor pool
Garden
Outdoor pool
Spa
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Sports and Recreations

Fitness center
Table tennis
Golf cart
Billiard
Tennis court

Accessibilty

Wheelchair accessible
Accessible bathroom
Disabled access friendly

Public Facilities

Elevator
Parking
Smoke-free area

Business Facilities

Meeting rooms
Business facilities
Conference rooms

Transportation

Garage
Limited parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Pan Pacific Suzhou

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 18:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Parking height restrictions apply, Essential workers only - NO

Fee for buffet breakfast: approximately CNY 68 for adults and CNY 68 for children
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 18:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Suzhou	336
Number of floors in Pan Pacific Suzhou	5
Another facilities in Pan Pacific Suzhou	Indoor pool, Garden, Outdoor pool, Spa, Sauna

Frequently asked question in Pan Pacific Suzhou

What are available facilities at Pan Pacific Suzhou?

There are top facilites at Pan Pacific Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Pan Pacific Suzhou?

The standard check-in time at Pan Pacific Suzhou is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00

Does Pan Pacific Suzhou provide breakfast?

Yes, Pan Pacific Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Pan Pacific Suzhou?

Pan Pacific Suzhou is a 4.5-star hotel.

How many floors does Pan Pacific Suzhou have?

Pan Pacific Suzhou has 5 floors.

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More Reviews from Other Guests in Pan Pacific Suzhou

Overall Ratings & Reviews Pan Pacific Suzhou

Traveloka (16)

Other sources (394)

8.8

Very Good

From 394 reviews

Cleanliness

8.8

Room Comfort

8.8

Location

8.6

Service and Facilites

8.8

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Traveler Reviews Pan Pacific Suzhou

Number of reviews per page

Top reviews

Qing

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Johnny Chinh

Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Well appointed room but a bit dates but that could be because they wanted to stay with the Chinese styled theme. Beautiful garden and scenic area for photos and check in if that's what you're into.

FELICIA

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Joyce

10.0

/10

Reviewed 20 week(s) ago

booked pan pac suzhou to celebrate my boyfriends birthday. the staff prepared a whole cake with candles, disposable plates, and a birthday crown for us enjoy. the entire hotel summarises the suzhou experience you will have. even if you are unable to make it to the popular touristy spots, you have a pagoda and secret garden exclusive for hotel guests right at your door. the location will take you slightly longer to reach the main area of suzhou due to the traffic. however, if you are looking for quiet sanctuary with everything you need, then this is is the hotel for you. the hospitality is excellent and pan pac suzhou looks like a museum by itself. they have a very detailed map to help tourists plan their trip around suzhou as well. little downside: the walls of the hotel room is thin (as is most hotels in china). but that shouldn't deter you from booking at all. you will not regret staying here!

Michelle

Leisure Family

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc.

Anthony

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Everything is good. We shall return.

Alice

with Partner

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Hotel is beautiful, room size is good. Room is clean with good amenities.

Business and Leisure

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The room is clean. Environment good. The caretaker is excellent, especially Li Qin.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.