9.0
/10
Exceptional
562 reviews

What Guests Say About Their Stay

D***s

10.0
/ 10
Amazing, great hotel, good service, lots of spots for photos, delicious and varied breakfast.
See original

F***t

10.0
/ 10
The Pan Pacific Hotel in Suzhou offers a luxurious and comfortable stay with exceptional service. Located in the heart of the city, the hotel combines modern design with traditional elements, reflecting Suzhou’s rich cultural heritage. The rooms are spacious, elegantly designed, and equipped with all the necessary amenities, ensuring a relaxing atmosphere. The staff is highly attentive, offering impeccable service throughout the stay. Whether it’s concierge services, dining recommendations, or room service, they go above and beyond to make guests feel welcome. The hotel's dining options are equally impressive, offering a variety of international and local cuisines, with the signature Chinese restaurant receiving high praise for its exquisite dishes.

Josceyln

10.0
/ 10
Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city

Cecilia

10.0
/ 10
The entire property had a vintage feel to it. Staff were great. Cleanliness was great and the bed was very comfortable. I did my photoshoot with the hotel’s photoshoot shop. The cheongsame were very well made, comfortable and pretty. The photographers were awesome, they made me smile naturally and the photographs were very well done. Highly recommended.

Gary

10.0
/ 10
The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel.
In the Area
See Map
259 Xin Shi Road, GuSou District, Canglang, Suzhou, Jiangsu, China, 215007

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Suzhou (Suzhou Old Town)
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What's around Pan Pacific Suzhou

259 Xin Shi Road, GuSou District, Canglang, Suzhou, Jiangsu, China, 215007
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Lobby Pan Pacific Suzhou
Lobby 2 Pan Pacific Suzhou

Discover More About Pan Pacific Suzhou

Discover the Elegance of Pan Pacific Suzhou

Welcome to the Pan Pacific Suzhou, a premier destination offering an unparalleled experience in the heart of Jiangsu, China. Whether you're planning a business trip, a romantic getaway, or a family vacation, the Pan Pacific Suzhou promises comfort, luxury, and exceptional service. Room rates at Pan Pacific Suzhou start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Pan Pacific Suzhou Location

Nestled in the vibrant Gusu District, the Pan Pacific Suzhou is strategically situated at 259 Xin Shi Road, GuSou District, Canglang, Suzhou, Jiangsu, China, 215007. This prime location places you just a short distance from the city center, offering convenient access to Suzhou's rich cultural heritage and modern attractions. The hotel is easily reachable, with major transit hubs and expressways nearby, making your journey seamless. The atmosphere surrounding Pan Pacific Suzhou is one of refined tranquility, yet it's close enough to the bustling city life for you to explore its dynamic energy at your leisure. It's an ideal base for discovering the ancient gardens, historic canals, and contemporary shopping districts that Suzhou is famous for.

Pan Pacific Suzhou Facilities & Services

Facilities for guests at Pan Pacific Suzhou are designed to cater to every need, ensuring a comfortable and memorable stay.

  • Indoor Swimming Pool:

    Take a refreshing dip in our heated indoor pool, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Fitness Center:

    Maintain your workout routine at our state-of-the-art fitness center, equipped with modern cardio and weight training equipment. Open 24 hours. Complimentary.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our serene spa. Services are available from 10:00 AM to 9:00 PM, with prices starting from PHP 2,500.
  • Kids' Club:

    Younger guests will delight in our supervised Kids' Club, offering engaging activities and entertainment. Open from 9:00 AM to 6:00 PM. Complimentary for hotel guests.
  • Business Center:

    For our business travelers, a fully equipped business center is available 24 hours a day. Printing and copying services are available at a nominal fee.
  • Complimentary Wi-Fi:

    Stay connected with high-speed Wi-Fi available throughout the hotel.
  • Free Parking:

    Ample free parking space is available for guests arriving by car.
  • Shuttle Service:

    A complimentary shuttle service operates daily to popular shopping malls and key attractions. Please check the schedule at the concierge desk.

Pan Pacific Suzhou Room Types

Explore the diverse room types of Pan Pacific Suzhou, each meticulously designed to offer comfort and style. Whether you seek a cozy retreat or a spacious abode, there's a perfect option for every traveler.

  • Deluxe Room:

    Available with a City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. Non-smoking. Bathtub available in select rooms.
  • Premier Suite:

    A luxurious option with a separate living area and a City View. Non-smoking. Bathtub included.
  • Family Suite:

    Designed for families, these spacious suites offer ample room and a Garden View. Non-smoking. Bathtub available.

Pan Pacific Suzhou is pleased to offer pet-friendly rooms for guests traveling with their furry companions. An additional cleaning fee of PHP 1,500 per stay will apply. Please inform the hotel in advance if you plan to bring a pet.

Pan Pacific Suzhou Dining & Restaurants

Savor exquisite culinary experiences at Pan Pacific Suzhou's diverse dining venues. From authentic local flavors to international delicacies, every meal is an occasion.

  • The Jade Pavilion:

    Specializing in authentic Cantonese cuisine. Open daily for lunch (11:30 AM - 2:30 PM) and dinner (5:30 PM - 10:00 PM). Estimated price per person: PHP 1,800.
  • Café Suzhou:

    An all-day dining restaurant offering a lavish international buffet and à la carte options. Open 24 hours. Estimated price per person for buffet: PHP 2,200.
  • The Lobby Lounge:

    Perfect for a relaxing afternoon tea or evening cocktails. Open from 10:00 AM to 11:00 PM. Light snacks and beverages available. Estimated price per person: PHP 800.

Pan Pacific Suzhou Nearby Attractions and Activities

Immerse yourself in the charm of Suzhou with these nearby attractions and activities:

  • Humble Administrator's Garden:

    A UNESCO World Heritage site, renowned for its classical Chinese garden design.
  • Pingjiang Road Historic District:

    Wander through ancient streets, explore traditional shops, and enjoy the picturesque canals.
  • Suzhou Museum:

    Discover the region's rich history and art at this architecturally significant museum.
  • Tiger Hill:

    Climb to the top for panoramic views and explore the historical pagodas and temples.
  • Guanqian Street:

    A bustling pedestrian street offering a wide array of shopping, dining, and entertainment options.

If you are looking for other activities around Pan Pacific Suzhou, check out the best deals on Traveloka: Recommended activities in Suzhou!

How to Get to Pan Pacific Suzhou from the Airport

Navigating your way to Pan Pacific Suzhou is straightforward, with several convenient options available. The airport transfer service of Pan Pacific Suzhou ensures a smooth transition from your flight to your accommodation. Here's how to get to Pan Pacific Suzhou:

  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Prices start from PHP 4,000. You can arrange this through airport transfer services.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure the meter is used or agree on a coupon fare before starting your journey. Estimated fare: PHP 1,500 - PHP 2,000, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Estimated fare: PHP 1,200 - PHP 1,800.

Summary of Why You Should Choose to Stay at Pan Pacific Suzhou

Choosing Pan Pacific Suzhou means opting for an experience defined by luxury, convenience, and impeccable service. With excellent Room availability at Pan Pacific Suzhou, you can be sure to find the perfect accommodation for your needs. Booking Pan Pacific Suzhou is simple and rewarding, especially when you leverage the best deals available.

  • Prime Location:

    Situated in a vibrant yet accessible area of Suzhou, close to key attractions and transport links.
  • Luxurious Accommodations:

    A wide range of well-appointed rooms and suites offering comfort and stunning views.
  • Exceptional Facilities:

    From a relaxing spa and pool to a well-equipped fitness center, all your needs are catered for.
  • Diverse Dining Options:

    Enjoy a culinary journey with exquisite Cantonese and international cuisine.
  • Outstanding Service:

    Experience the warm hospitality and attentive service that Pan Pacific is renowned for.

Book your stay at Pan Pacific Suzhou today and create unforgettable memories. For the best rates and seamless booking, choose Traveloka. Book budget hotels in Jiangsu and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Pan Pacific Suzhou

Swimming Pool Pan Pacific Suzhou
Swimming Pool
Entertainment Facility Pan Pacific Suzhou
Entertainment Facility
Fitness Center Pan Pacific Suzhou
Fitness Center
Functional Hall Pan Pacific Suzhou
Functional Hall
Common Space Pan Pacific Suzhou
Common Space

Things to Do

  • Indoor pool
  • Garden
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Table tennis
  • Golf cart
  • Billiard
  • Tennis court

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Transportation

  • Garage
  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Pan Pacific Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Suzhou
336
Number of floors in Pan Pacific Suzhou
5
Another facilities in Pan Pacific Suzhou
Indoor pool, Garden, Outdoor pool, Spa, Sauna

Frequently asked question in Pan Pacific Suzhou

What are available facilities at Pan Pacific Suzhou?
There are top facilites at Pan Pacific Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Suzhou?
The standard check-in time at Pan Pacific Suzhou is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Suzhou provide breakfast?
Yes, Pan Pacific Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Suzhou?
Pan Pacific Suzhou is a 4.5-star hotel.
How many floors does Pan Pacific Suzhou have?
Pan Pacific Suzhou has 5 floors.
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More Reviews from Other Guests in Pan Pacific Suzhou

Overall Ratings & Reviews Pan Pacific Suzhou

Traveloka (16)
Other sources (546)
9.0
Exceptional
From 546 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Suzhou

Number of reviews per page
20
40
Top reviews
Johnny
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good service
Ehab
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Superior Hotel in Great location with great amenities
Josceyln
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city
Read More
Cecilia
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The entire property had a vintage feel to it. Staff were great. Cleanliness was great and the bed was very comfortable. I did my photoshoot with the hotel’s photoshoot shop. The cheongsame were very well made, comfortable and pretty. The photographers were awesome, they made me smile naturally and the photographs were very well done. Highly recommended.
Read More
Yan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Next to a park, quieter, free and worth a lot.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel.
Tina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a wonderful stay at Pan Pacific Suzhou. The room was modern, beautifully designed, and very clean, which made the entire stay feel incredibly comfortable and relaxing. The location was also a huge plus. It’s close to Panmen Gate and the gardens, and getting around was really easy. Everything felt convenient without being too busy. Overall, a great mix of comfort, design, and location. I’d definitely stay here again!
Read More
Alice
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stay in March , air conditional is too hot , we make complain just send us mini fan , we try to call room service to check this condition we make calling 5x time no ppl answer in reception .
Edmond
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby.
lei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

the room is clean
Darren Hank
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property is a gem. It is build as part of an ancient courier station that has significant Chinese history. The park in the back lights up at night and provides a beautiful contrast with the bustling Suzhou. You get the same feel of the Venice-like town all to yourself. The hotel itself also has what you would expect of a 5star hotel with restaurants and various gyms/spa/family amenities. A must stay if you visit Suzhou!
Read More
Qing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was such a wonderful surprise, the hotel is in the famous Suzhou traditional garden setting, right next to a park with an ancient tower and beautiful gardens. The rooms are luxuriously furnished with classic Chinese wooden decorations. The staff are super friendly and very helpful. rooms are very clean. The breakfast is outstanding I will go again anytime I go to the area, specially trying to reserve a room that faces the garden with impeccable views. Definitely the place to stay in the city
Read More
Johnny Chinh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Well appointed room but a bit dates but that could be because they wanted to stay with the Chinese styled theme. Beautiful garden and scenic area for photos and check in if that's what you're into.
FELICIA
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ Wow—an absolutely stunning stay at Pan Pacific Suzhou! The hotel is breathtaking, especially the classical Chinese gardens—peaceful, elegant, and incredibly beautiful. Walking through the grounds feels like stepping into a painting. The staff are genuinely warm, attentive, and super helpful, making the whole experience effortless and welcoming. One of the highlights was renting a hanfu dress directly at the hotel. The collection is gorgeous, with so many beautiful styles to choose from, and the service was truly professional—from fitting to styling. It made the entire experience feel authentic and special. Everything about this stay was amazing. Highly, highly recommended! 🌸
Read More
Joyce
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

這裡景色優美,房間整潔乾淨。地點緊鄰盤門景區,住客可以免費入盤門景區參觀。雖然距離許多知名景點如拙政園、平江路等有段距離,但飯店前面就是公車站,有公車可以直接到達那些景區,相當方便 入住期間我們的客房服務員是圣书扣女士,我們在某一天的中午回去時遇到她,她非常熱情,也仔細確認我們是否還有其他需要,但同時她也細心的確認我們的身分、確認我們是否確實就是這個房間的住客,這讓我感到更加放心。我不知道圣女士是否看的到這個評論,但我們很感謝她的服務
Xianzhong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel location is excellent. Its garden style makes it unique and gorgeous. The room is spacious and super clean. The bed is very comfortable. The restaurants serve high quality food for reasonable prices. All staff members are very friendly and attentive. They try to help you with anything you need.
Joyce
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful place, the room were spacious nd neat. Housing keeping were extremely welldone. The amenities were great with indoor and outdoor pools, gym, laundry services. fantastic. The staff at the reflection cafe is extremely friendly and warm. She was patient and very helpful with her recommendations. Front counter service at the lobby could have been better and the staff could be a little more hospitable. Overall, it was a very pleasant stay and I would choose Pan Pac again.
Read More
Suping
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Spacious room with beautiful landscape environment
Joanelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing
Koh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Helpful staff and the reception is really helpful for my courier pick up. Helped me call the courier to check since I do not have local number. Nice breakfast, Huge hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Pan Pacific Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Suzhou

Traveloka (16)
Other sources (546)
9.0
Exceptional
From 546 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Suzhou

Number of reviews per page
20
40
Top reviews
Johnny
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good service
Ehab
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Superior Hotel in Great location with great amenities
Josceyln
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city
Read More
Cecilia
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The entire property had a vintage feel to it. Staff were great. Cleanliness was great and the bed was very comfortable. I did my photoshoot with the hotel’s photoshoot shop. The cheongsame were very well made, comfortable and pretty. The photographers were awesome, they made me smile naturally and the photographs were very well done. Highly recommended.
Read More
Yan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Next to a park, quieter, free and worth a lot.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel.
Tina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a wonderful stay at Pan Pacific Suzhou. The room was modern, beautifully designed, and very clean, which made the entire stay feel incredibly comfortable and relaxing. The location was also a huge plus. It’s close to Panmen Gate and the gardens, and getting around was really easy. Everything felt convenient without being too busy. Overall, a great mix of comfort, design, and location. I’d definitely stay here again!
Read More
Alice
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stay in March , air conditional is too hot , we make complain just send us mini fan , we try to call room service to check this condition we make calling 5x time no ppl answer in reception .
Edmond
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby.
lei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

the room is clean
Darren Hank
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property is a gem. It is build as part of an ancient courier station that has significant Chinese history. The park in the back lights up at night and provides a beautiful contrast with the bustling Suzhou. You get the same feel of the Venice-like town all to yourself. The hotel itself also has what you would expect of a 5star hotel with restaurants and various gyms/spa/family amenities. A must stay if you visit Suzhou!
Read More
Qing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was such a wonderful surprise, the hotel is in the famous Suzhou traditional garden setting, right next to a park with an ancient tower and beautiful gardens. The rooms are luxuriously furnished with classic Chinese wooden decorations. The staff are super friendly and very helpful. rooms are very clean. The breakfast is outstanding I will go again anytime I go to the area, specially trying to reserve a room that faces the garden with impeccable views. Definitely the place to stay in the city
Read More
Johnny Chinh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Well appointed room but a bit dates but that could be because they wanted to stay with the Chinese styled theme. Beautiful garden and scenic area for photos and check in if that's what you're into.
FELICIA
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ Wow—an absolutely stunning stay at Pan Pacific Suzhou! The hotel is breathtaking, especially the classical Chinese gardens—peaceful, elegant, and incredibly beautiful. Walking through the grounds feels like stepping into a painting. The staff are genuinely warm, attentive, and super helpful, making the whole experience effortless and welcoming. One of the highlights was renting a hanfu dress directly at the hotel. The collection is gorgeous, with so many beautiful styles to choose from, and the service was truly professional—from fitting to styling. It made the entire experience feel authentic and special. Everything about this stay was amazing. Highly, highly recommended! 🌸
Read More
Joyce
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

這裡景色優美,房間整潔乾淨。地點緊鄰盤門景區,住客可以免費入盤門景區參觀。雖然距離許多知名景點如拙政園、平江路等有段距離,但飯店前面就是公車站,有公車可以直接到達那些景區,相當方便 入住期間我們的客房服務員是圣书扣女士,我們在某一天的中午回去時遇到她,她非常熱情,也仔細確認我們是否還有其他需要,但同時她也細心的確認我們的身分、確認我們是否確實就是這個房間的住客,這讓我感到更加放心。我不知道圣女士是否看的到這個評論,但我們很感謝她的服務
Xianzhong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel location is excellent. Its garden style makes it unique and gorgeous. The room is spacious and super clean. The bed is very comfortable. The restaurants serve high quality food for reasonable prices. All staff members are very friendly and attentive. They try to help you with anything you need.
Joyce
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful place, the room were spacious nd neat. Housing keeping were extremely welldone. The amenities were great with indoor and outdoor pools, gym, laundry services. fantastic. The staff at the reflection cafe is extremely friendly and warm. She was patient and very helpful with her recommendations. Front counter service at the lobby could have been better and the staff could be a little more hospitable. Overall, it was a very pleasant stay and I would choose Pan Pac again.
Read More
Suping
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Spacious room with beautiful landscape environment
Joanelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing
Koh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Helpful staff and the reception is really helpful for my courier pick up. Helped me call the courier to check since I do not have local number. Nice breakfast, Huge hotel
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