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9.1
/10
Exceptional
120 reviews

What Guests Say About Their Stay

B***i

10.0
/ 10
The hotel staff were all very helpful and kind. Great location surrounded by malls and major transportation. Very high-level facilities and services. Best view of night lights from The Attic!! We really enjoyed our stay!! Thank you!! ⭐⭐⭐⭐⭐

Daniel

10.0
/ 10
We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!

LOUISE

10.0
/ 10
Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.

Chi Tat Angus

10.0
/ 10
Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
In the Area
See Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, China, 518033

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Park Hyatt Shenzhen is located in area / city Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Hyatt Shenzhen

5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, China, 518033
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Lobby Park Hyatt Shenzhen
Lobby 2 Park Hyatt Shenzhen

Discover More About Park Hyatt Shenzhen

The Luxury and Comfort of Park Hyatt Shenzhen

For Australian travellers seeking an exceptional stay in Guangdong, China, the Park Hyatt Shenzhen stands out as a premier choice. This sophisticated hotel offers a blend of world-class amenities, impeccable service, and a prime location, making it an ideal base for exploring the vibrant city of Shenzhen. Whether you're in town for business or leisure, Park Hyatt Shenzhen promises a memorable experience, catering to the discerning tastes of international visitors. Rates at Park Hyatt Shenzhen start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Park Hyatt Shenzhen

Park Hyatt Shenzhen is situated in the bustling Futian District, a dynamic hub known for its modern architecture and commercial significance. This prime location places you within easy reach of key business centres and entertainment venues. The hotel is conveniently located approximately 35 kilometres from Shenzhen Bao'an International Airport, with various transport options available to connect you to your destination. For those relying on public transport, the nearest metro station is within a short distance, providing seamless access to the wider Shenzhen transit network. The surrounding area offers a glimpse into Shenzhen's rapid development, with impressive skyscrapers and a lively urban atmosphere, yet the hotel itself provides a tranquil oasis. It's a neighbourhood that buzzes with energy, offering a taste of contemporary Chinese city life, much like the vibrant CBDs of Sydney or Melbourne.

Guest Facilities and Services at Park Hyatt Shenzhen

Guest facilities at Park Hyatt Shenzhen are designed to ensure a comfortable and convenient stay for all visitors. Reflecting the high standards expected by Australian travellers, the hotel provides essential services such as complimentary high-speed Wi-Fi throughout the property, allowing you to stay connected with ease. A dedicated 24-hour front desk is staffed by multilingual professionals ready to assist with any queries or requests, ensuring round-the-clock support. For those who prioritize wellness, a well-equipped fitness centre is available, offering modern exercise equipment to maintain your workout routine. Secure luggage storage is also provided, giving you peace of mind when exploring the city before check-in or after check-out. While specific operating hours for all amenities are best confirmed directly with the hotel, the commitment to guest comfort and service is evident in the comprehensive offerings.

Room Information and Stay Experience at Park Hyatt Shenzhen

The hotel offers a range of elegantly appointed rooms and suites, each designed to be a sanctuary of comfort and style. The Room types of Park Hyatt Shenzhen are crafted to provide a restful environment, featuring plush bedding with a variety of pillow options to suit your preference. Guests can expect meticulously clean and well-maintained spaces, equipped with advanced climate control systems to ensure optimal temperature and air quality, a crucial aspect for travellers accustomed to comfortable indoor environments. The bathrooms are modern and pristine, offering high-quality amenities for a refreshing experience. While specific room names and exact dimensions are best confirmed directly with the hotel, the overarching theme is one of sophisticated luxury and thoughtful design, ensuring a truly relaxing stay.

Recommended Nearby Dining and Cafes around Park Hyatt Shenzhen

Shenzhen's culinary scene is as diverse and dynamic as its skyline, and Park Hyatt Shenzhen is ideally positioned to explore it. Within the hotel itself, you'll find exceptional dining venues offering a range of international and local flavours, often including excellent coffee options and lavish breakfast buffets that rival the best hotel spreads. For those venturing out, the surrounding Futian District is a gastronomic paradise. You'll discover a plethora of cafes serving expertly brewed coffee, perfect for starting your day with a familiar taste of home, or perhaps indulging in a local twist on brunch favourites. The area is also home to numerous restaurants showcasing authentic Cantonese cuisine and international fare, providing endless opportunities to savour delicious meals. Exploring the local food scene is a highlight of any trip to Shenzhen, offering a delightful culinary adventure.

Popular Attractions and Activities near Park Hyatt Shenzhen

Shenzhen is a city brimming with attractions, offering something for every type of traveller. From futuristic cityscapes to serene natural escapes, there's plenty to explore. * **Shenzhen Civic Center:** A landmark of modern architecture, this impressive complex houses government offices and is surrounded by beautiful green spaces, offering a sense of the city's civic pride. * **Shenzhen Museum:** Delve into the rich history and rapid development of Shenzhen at this comprehensive museum, showcasing its transformation from a small fishing village to a global metropolis. * **Window of the World:** This iconic theme park features miniature replicas of famous global landmarks, offering a unique way to "travel the world" in a single day. * **OCT Loft Creative Culture Park:** A vibrant arts district housed in former industrial buildings, this area is filled with galleries, studios, independent boutiques, and trendy cafes, perfect for a leisurely stroll. * **Lianhuashan Park:** Offering panoramic views of the city, this expansive park is a popular spot for locals and visitors alike to relax, exercise, and enjoy the urban landscape from a higher vantage point. If you are looking for other activities around Park Hyatt Shenzhen, check out the best deals on Traveloka: Recommended activities in Shenzhen!

How to Get to Park Hyatt Shenzhen from the Airport

Navigating your journey from Shenzhen Bao'an International Airport to Park Hyatt Shenzhen is straightforward, with several convenient transportation options available. The airport transfer service of Park Hyatt Shenzhen is well-connected to the city's transport network. * **Airport Link Train:** Shenzhen has an efficient metro system, and you can take an airport link train that connects directly to the city's subway lines. From there, you can transfer to a line that will bring you closest to the hotel. * **Airport Shuttle Bus:** Several airport shuttle bus routes operate from Shenzhen Bao'an International Airport to various points within the city. Check the routes that serve the Futian District for the most direct access. * **Public Metered Taxis:** Traditional metered taxis are readily available at the airport's designated taxi stands. This offers a direct and convenient way to reach your destination. * **Rideshare Services:** You can also opt for rideshare services, which are a popular and often cost-effective way to travel around Shenzhen. For a hassle-free journey, consider pre-booking your Airport transfer service. Alternatively, the Park Hyatt Shenzhen airport transfer can be easily arranged through various local transport providers.

Summary of Why You Should Choose Park Hyatt Shenzhen

Park Hyatt Shenzhen offers an unparalleled luxury experience for travellers from Australia, combining a prime location with exceptional service and comfort. * **Prime Location:** Situated in the heart of Shenzhen's Futian District, providing easy access to business, shopping, and entertainment. * **Luxurious Comfort:** Elegantly designed rooms and suites offering a tranquil retreat with modern amenities and climate control. * **Exceptional Service:** A dedicated 24-hour front desk and comprehensive guest facilities ensure a seamless and enjoyable stay. * **Culinary Delights:** Access to world-class dining within the hotel and a vibrant local food scene just steps away. To ensure you secure the best rates for your stay, it is recommended to Check room availability at Park Hyatt Shenzhen and Book Park Hyatt Shenzhen through Traveloka. For those planning their entire trip, you can also Book budget hotels in Guangdong and Easily book domestic and international flights at low prices.

All facilities in Park Hyatt Shenzhen

Bar, Cafe and Lounge Park Hyatt Shenzhen
Bar, Cafe and Lounge
Swimming Pool Park Hyatt Shenzhen
Swimming Pool
Entertainment Facility Park Hyatt Shenzhen
Entertainment Facility
Fitness Center Park Hyatt Shenzhen
Fitness Center
Functional Hall Park Hyatt Shenzhen
Functional Hall

Things to Do

  • Romantic proposal packages
  • Spa
  • Indoor pool
  • Fitness center
  • Shops
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Garage
  • Secure parking
  • Limited parking

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Business Facilities

  • Meeting rooms
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Park Hyatt Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Hyatt Shenzhen
195
Number of floors in Park Hyatt Shenzhen
48
Another facilities in Park Hyatt Shenzhen
Romantic proposal packages, Spa, Indoor pool, Fitness center, Shops

Frequently asked questions about Park Hyatt Shenzhen

What are available facilities at Park Hyatt Shenzhen?
There are top facilites at Park Hyatt Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Hyatt Shenzhen?
The standard check-in time at Park Hyatt Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Park Hyatt Shenzhen provide breakfast?
Yes, Park Hyatt Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Hyatt Shenzhen?
Park Hyatt Shenzhen has a 5.0-star rating.
How many floors does Park Hyatt Shenzhen have?
Park Hyatt Shenzhen has 48.
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Park Hyatt Shenzhen reviews and ratings

Overall Ratings & Reviews Park Hyatt Shenzhen

Traveloka (3)
Other sources (117)
9.2
Exceptional
From 117 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Park Hyatt Shenzhen

Number of reviews per page
20
40
Top reviews
Glenn Austin
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Wonderful room with fantastic view. Staff super helpful and attentive.
triono juliarso
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Amazing
Veronica
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful hotel, excellent service. An overall great experience!
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

.
Victoria
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Rooms were clean. Staff was extremely friendly and helpful.
Nami
icon-with Partner
with Partner
2.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again .
Read More
KHOA
icon-Business
Business
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

This was an amazing hotel to stay at. Service and breakfast was excellent.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Read More
Mona
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Service are excellent
LOUISE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Awesome concierge desk, very attentive
Chi Tat Angus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Davide
icon-Business
Business
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Davide
icon-Business
Business
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Read More
Bo
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

It’s new, nice contemporary decoration. Too good food.
Ye
icon-Business
Business
2.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Read More
Angelina
icon-Leisure
Leisure
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Xing
icon-Business
Business
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
R
icon-Business
Business
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Park Hyatt Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Park Hyatt Shenzhen

Traveloka (3)
Other sources (117)
9.2
Exceptional
From 117 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Park Hyatt Shenzhen

Number of reviews per page
20
40
Top reviews
Glenn Austin
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Wonderful room with fantastic view. Staff super helpful and attentive.
triono juliarso
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Amazing
Veronica
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful hotel, excellent service. An overall great experience!
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

.
Victoria
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Rooms were clean. Staff was extremely friendly and helpful.
Nami
icon-with Partner
with Partner
2.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again .
Read More
KHOA
icon-Business
Business
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

This was an amazing hotel to stay at. Service and breakfast was excellent.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Read More
Mona
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Service are excellent
LOUISE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Awesome concierge desk, very attentive
Chi Tat Angus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Davide
icon-Business
Business
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Davide
icon-Business
Business
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Read More
Bo
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

It’s new, nice contemporary decoration. Too good food.
Ye
icon-Business
Business
2.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Read More
Angelina
icon-Leisure
Leisure
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Xing
icon-Business
Business
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
R
icon-Business
Business
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
Number of reviews per page
20
40