9.2
/10
Exceptional
80 reviews

What Guests Say About Their Stay

Daniel

10.0
/ 10
We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!

LOUISE

10.0
/ 10
Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.

Chi Tat Angus

10.0
/ 10
Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
In the Area
See Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, China, 518033

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Park Hyatt Shenzhen is located in area / city Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Hyatt Shenzhen

5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, China, 518033
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Lobby Park Hyatt Shenzhen
Lobby 2 Park Hyatt Shenzhen

Discover More About Park Hyatt Shenzhen

General


In Shenzhen (Futian)

Location


Park Hyatt Shenzhen is centrally located in Shenzhen, a 4-minute walk from Coco Park Shopping Center and 12 minutes by foot from Shenzhen Convention and Exhibition Center. This luxury hotel is 2.4 mi (3.8 km) from Huaqiangbei and 4.8 mi (7.7 km) from Splendid China Folk Village.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Coco Park Shopping Center - 0.4 km / 0.2 mi
Shenzhen Convention and Exhibition Center - 1 km / 0.6 mi
Shenzhen Civic Center - 1.4 km / 0.9 mi
Shenzhen Library - 1.6 km / 1 mi
Shenzhen Lianhuashan Park - 1.8 km / 1.1 mi
Shenzhen Concert Hall - 2 km / 1.3 mi
Lianhua Mountain Park - 2.6 km / 1.6 mi
Shenzhen Central Park - 2.9 km / 1.8 mi
Huaqiangbei - 2.9 km / 1.8 mi
Huanggang Port - 3.5 km / 2.2 mi
Huanggang Border Crossing - 3.8 km / 2.4 mi
SEG Electronics - 4.2 km / 2.6 mi
Shenzhen Bay - 4.4 km / 2.8 mi
Shenzhen Science and Technology Museum - 5 km / 3.1 mi
Lizhi Park - 5.4 km / 3.4 mi

The nearest airports are:
Shenzhen Intl. Airport (SZX) - 35 km / 21.8 mi
Hong Kong International Airport (HKG) - 46.1 km / 28.6 mi

The preferred airport for Park Hyatt Shenzhen is Shenzhen Intl. Airport (SZX).

Renovations


The following facilities are closed seasonally each year. They will be closed from March 9 to March 12:

  • Swimming pool

Facilities


Relax at the full-service spa, where you can enjoy body treatments and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Shenzhen? This hotel has 16146 square feet (1500 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


Enjoy Mediterranean cuisine at Glass House, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Park Hyatt Shenzhen

Bar, Cafe and Lounge Park Hyatt Shenzhen
Bar, Cafe and Lounge
Swimming Pool Park Hyatt Shenzhen
Swimming Pool
Entertainment Facility Park Hyatt Shenzhen
Entertainment Facility
Fitness Center Park Hyatt Shenzhen
Fitness Center
Functional Hall Park Hyatt Shenzhen
Functional Hall

Things to Do

  • Romantic proposal packages
  • Spa
  • Indoor pool
  • Fitness center
  • Shops
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Garage
  • Secure parking
  • Limited parking

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Business Facilities

  • Meeting rooms
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Park Hyatt Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, Essential workers only - NO
  • Fee for buffet breakfast: approximately CNY 268 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Hyatt Shenzhen
195
Number of floors in Park Hyatt Shenzhen
48
Another facilities in Park Hyatt Shenzhen
Romantic proposal packages, Spa, Indoor pool, Fitness center, Shops

Frequently asked question in Park Hyatt Shenzhen

What are available facilities at Park Hyatt Shenzhen?
There are top facilites at Park Hyatt Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Hyatt Shenzhen?
The standard check-in time at Park Hyatt Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Park Hyatt Shenzhen provide breakfast?
Yes, Park Hyatt Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Park Hyatt Shenzhen have?
Park Hyatt Shenzhen is a 5.0-star hotel.
How many floors does Park Hyatt Shenzhen have?
Park Hyatt Shenzhen has 48 floors.
See All

More Reviews from Other Guests in Park Hyatt Shenzhen

Overall Ratings & Reviews Park Hyatt Shenzhen

Traveloka (2)
Other sources (78)
9.2
Exceptional
From 78 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Hyatt Shenzhen

Number of reviews per page
20
40
Top reviews
Glenn Austin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful room with fantastic view. Staff super helpful and attentive.
triono juliarso
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing
Veronica
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel, excellent service. An overall great experience!
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Victoria
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Rooms were clean. Staff was extremely friendly and helpful.
Nami
icon-with Partner
with Partner
2.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again .
Read More
KHOA
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

This was an amazing hotel to stay at. Service and breakfast was excellent.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Read More
Mona
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Service are excellent
LOUISE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Awesome concierge desk, very attentive
Chi Tat Angus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Davide
icon-Business
Business
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Davide
icon-Business
Business
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Read More
Bo
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

It’s new, nice contemporary decoration. Too good food.
Ye
icon-Business
Business
2.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Read More
Angelina
icon-Leisure
Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Xing
icon-Business
Business
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
R
icon-Business
Business
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Park Hyatt Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Park Hyatt Shenzhen

Traveloka (2)
Other sources (78)
9.2
Exceptional
From 78 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Hyatt Shenzhen

Number of reviews per page
20
40
Top reviews
Glenn Austin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful room with fantastic view. Staff super helpful and attentive.
triono juliarso
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing
Veronica
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel, excellent service. An overall great experience!
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Victoria
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Rooms were clean. Staff was extremely friendly and helpful.
Nami
icon-with Partner
with Partner
2.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again .
Read More
KHOA
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

This was an amazing hotel to stay at. Service and breakfast was excellent.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Read More
Mona
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Service are excellent
LOUISE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Awesome concierge desk, very attentive
Chi Tat Angus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Davide
icon-Business
Business
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Davide
icon-Business
Business
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Read More
Bo
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

It’s new, nice contemporary decoration. Too good food.
Ye
icon-Business
Business
2.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Read More
Angelina
icon-Leisure
Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Xing
icon-Business
Business
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
R
icon-Business
Business
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
Number of reviews per page
20
40