Alexandra Hotel

Great location; just several blocks from Paddington. Only problem rooms not soundproof I could the next room taking all night

Yes

My room was next to another that was being renovated, so there was construction noise throughout the day. Internet access stopped each night. Very outdated and musty smelling.

Nice and clean

Great staff! Elevator a plus! Nice rooms with fantastic shower!

Clean room and comfy bed , enough tea and coffee facility’s and pleasant staff. Breakfast is ok , just a bit manic in the breakfast area due to the lay out of it , it’s all laid out on the way into the breakfast room where is the narrowest . always people in the way .

Clean room, comfy beds, good shower. Close to where we were visiting. Disappointed with breakfast limited choice of ham cheese chicken n egggs. Cereal n toast

Its was excellent 👌

Room ok but so much noise from above, hardly slept, so tired in the morning, missed breakfast.

+ Warm water & decent shower +

Close to Paddington. Clean and tidy. Has a lift. Continental breakfast good. Powerful wall fan.

Room was very good very spacious Was warm and had everything we needed for our loondon stay .. would stay again for price .. 4 adults in room

I had a terrible experience at this hotel. It doesn’t even deserve one star. Below are the issues I experienced during my stay: 1) A major disturbance occurred between approximately 2:45 a.m. and 4:30 a.m. on November 20. 2) During this time, 3–5 guests were involved in loud arguments and what appeared to be a physical altercation directly outside my hotel room. My door was kicked, and I was extremely frightened. I was staying alone, which made the situation even more unsettling for the remainder of the night. 3) The police became involved, highlighting the seriousness of the situation. 4) When the disturbance began, I attempted to contact the hotel reception multiple times, but no one answered, and no assistance was provided. 5) As a result, I was unable to sleep for the rest of the night. 6) At checkout, the receptionist was unprofessional and impolite. He did not ask about my stay, nor did he acknowledge or apologize for what had happened. 7) Most disappointing of all, Alexandra Hotel refused to refund my one-night stay, stating that the “current rules and restrictions for your booking apply,” which I assume refers to the booking being non-refundable. However, the hotel failed to provide a safe environment, acted irresponsibly, and let the customer down. I found their response rude and completely unacceptable. I do not recommend this hotel to anyone.

Room is spacious, clean & near to the attraction. The staff were hospitable. Very nice experience..

Staff helpful, room clean. Windows were a bit draughty could hear a lot of noise from the street

Poor facility with high floor rooms for double bedrooms. Unsafe, if fire started on ground floor as smoke rises and is deadly with poly acrylic carpets which exhumes cyanide fumes! l feel unsafe there. l will not be going back there after my last booking!

Grea

The beds were comfortable and the bathroom was new. The breakfast was great.

TV did not work as no signal was received within 95% of the channels.

Nearly spotless, the window frames on the inside need some tlc (Room 230).