Locke At Broken Wharf

Good stay

Hotel is a nice location, in the City and right on the Thames across from the Tate Modern. Lobby and rooms are very stylish. That said, the rooms could use maintainance — a sink drain that was slow, a lamp that didn’t work — and

The city studio only has a locked window, which is frosted. The reception staff pretended this is written in the description - it is not, at least not on this website. This is outright misleading advertising. A bathroom without ventilation is also a problem - it gets stuffy, stays humid, lingering smells of cleaning products. Oh, and the ventilation controls in the room did not work. I was not changed to a room with a window and functioning ventilation controls despite such a room being available to book (and I was told the hotel was fully booked, despite it evidently not being so).

Great atmosphere and staff.

Clean room with good amenities. Location is tough to beat being a short walk from Blackfriers train/underground station.

Staff was friendly and polite. Room was clean and tidy.

I love the location and design. The studios are very functional and the bathrooms great.

Room was clean and comfortable, staff couldn’t be nicer, coffee shop downstairs is excellent. Great location right next to the pedestrian bridge over the river that takes you to the Tate and the Globe. Wish I had stayed longer!

Really nice hotel, absolutely fantastic staff and very cool common areas. Gym is really decently equipped but a bit too warm in there- which is a general theme. The room was real hot and it’s not possible to lower the temp- you have to check with Mission Control or something. This was the only complaint along with the fact that the room lighting is SO LOW you can’t do your make up in a decent light 😂😂 Maybe the kitchenette and cups could have done with being a little more polished/clean.

Excellent service, great coffee/breakfast, big rooms and a very comfortable bed!

Bed Shower were excellent Was for a relaxing weekend Perfect stay Thank you

Nice layout to room. The mattress was a bit soft and worn. No forks in the drawers in the kitchen. Dark room but cosy, pleasant staff.

Not cleaned well. Hair on shower walls and furniture.

Staff: everyone we dealt with was excellent. Housekeeping: sheets washed with some very chemical smelling detergent. Toxic. Had the windows proped over for hours even though it was cold. There was rubbish under the bed. Design: good size and layout. However, completely form over function! Couch/sofa was less comfortable than a park bench. Looked funky though! Lighting brought to you by an Emo Goth who doesn't want you to actually see inside cupboards. We has headtorches, so all good and were able to use kitchen after sunset. Wild how they fit a washing machine under that small counter (and washing machine!), but they only give you two of everything, and even if you used every plate and spoon it would still look empty! How about just providing a dish rack so we can wash our two plates? Or maybe provide some dish washing tablets too! Maintenance: oh boy. Where to start? Heated towel rail doesn't heat. Batheroom basin has not hot water. Seriously? Basin tap comes off when you use it. Maybe related to lack of HW? Two windows that swing out at the bottom and are meant to stay open, as I have used this type many times. These don't so if yoy want fresh air you will have to jam something in the gap to hold it open. Only one of two elevators working during our 3 day stay. Audio messaging in elevator was hilarious mumble of a foreign language number, maybe. Overall: good stay despite all the minor annoyances-- staff, good location but we'll look elsewhere next London visit.

I booked a city studio, and in their photos it showed a sofa and real windows. But the room they gave me has a fake window and no sofa at all. I feel like they gave me a cheaper micro room instead. This hotel used to be my favourite, but now I don’t think I’ll stay there again

Nice and clean Not really a four stars hotel as I’m used to and a bit expensive, but probably in line with London prices 🙁 Well in the center and easy connections with all the city. All in all, also if knowing it is a bit expensive, I would use it again

The staff were very helpful.

Staff and location are great.

Convenient location

The room was spotless, fresh an comfortable. The staff were, extremely helpful,polite and professional. The hob was not working, it was highlighted for their maintenance team. This was the only small issues. However the microwave/oven served sufficiently for us.