Locke At Broken Wharf

Hotels
8.9
/10
Exceptional
682 reviews

What Guests Say About Their Stay

Susan

10.0
/ 10
The room was spotless, fresh an comfortable. The staff were, extremely helpful,polite and professional. The hob was not working, it was highlighted for their maintenance team. This was the only small issues. However the microwave/oven served sufficiently for us.

Andy

10.0
/ 10
Positive: The room was amazing, spacious, kitchenette’s appliances are good quality (using smeg cooker, washing machine), dishwasher and great crockery. All the furnitures they use are very unique and comfortable. The location is amazing with Millenium Bridge as the cafe’s view, delicious pastry and other choices for breakfast. Negative: Despite giving 5* I was surprised to see the toilet bowl was dirty, there was old black stained (room 416) and I noticed your guests toilets on the basement were clean. So it doesn’t make sense.

Justyn

10.0
/ 10
From the moment we arrived, we were greeted by a very welcoming staff who were ready to assist in any way possible. Room was clean and well prepared. Would stay here for my next trip back to London.
In the Area
See Map
Broken Quay House, 2 Broken Wharf, City of London, Central London, London, England, EC4V 3DT

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Locke At Broken Wharf is located in area / city City of London. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Locke At Broken Wharf

Broken Quay House, 2 Broken Wharf, City of London, Central London, London, England, EC4V 3DT
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Location


Locke At Broken Wharf is located in area / city City of London.

About Locke At Broken Wharf

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Locke At Broken Wharf is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Locke At Broken Wharf.

All facilities in Locke At Broken Wharf

Others Locke At Broken Wharf
Others

Public Facilities

  • Others
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Welcoming drinks
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Locke At Broken Wharf

Important Note
  • Fee for cooked-to-order breakfast: approximately GBP 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests will receive an email from the property with a link to certify their essential traveler status prior to arrival. Guests are required to complete this verification before check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Locke At Broken Wharf
113
Number of floors in Locke At Broken Wharf
6
Another facilities in Locke At Broken Wharf
Others, Smoke-free area, Coffee shop, Welcoming drinks, Luggage storage

Frequently asked question in Locke At Broken Wharf

What are available facilities at Locke At Broken Wharf?
There are top facilites at Locke At Broken Wharf such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Locke At Broken Wharf?
The standard check-in time at Locke At Broken Wharf is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Locke At Broken Wharf provide breakfast?
Yes, Locke At Broken Wharf provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Locke At Broken Wharf?
Locke At Broken Wharf is a 4.0-star hotel.
How many floors does Locke At Broken Wharf have?
Locke At Broken Wharf has 6 floors.
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More Reviews from Other Guests in Locke At Broken Wharf

Overall Ratings & Reviews Locke At Broken Wharf

Traveloka (1)
Other sources (681)
9.0
Exceptional
From 681 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Locke At Broken Wharf

Number of reviews per page
20
40
Top reviews
qian
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked a city studio, and in their photos it showed a sofa and real windows. But the room they gave me has a fake window and no sofa at all. I feel like they gave me a cheaper micro room instead. This hotel used to be my favourite, but now I don’t think I’ll stay there again
Andrea
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and clean Not really a four stars hotel as I’m used to and a bit expensive, but probably in line with London prices 🙁 Well in the center and easy connections with all the city. All in all, also if knowing it is a bit expensive, I would use it again
Ronald Anthony
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very helpful.
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and location are great.
Ashlin
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Convenient location
Susan
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was spotless, fresh an comfortable. The staff were, extremely helpful,polite and professional. The hob was not working, it was highlighted for their maintenance team. This was the only small issues. However the microwave/oven served sufficiently for us.
Andy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Positive: The room was amazing, spacious, kitchenette’s appliances are good quality (using smeg cooker, washing machine), dishwasher and great crockery. All the furnitures they use are very unique and comfortable. The location is amazing with Millenium Bridge as the cafe’s view, delicious pastry and other choices for breakfast. Negative: Despite giving 5* I was surprised to see the toilet bowl was dirty, there was old black stained (room 416) and I noticed your guests toilets on the basement were clean. So it doesn’t make sense.
Read More
Michael
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean but no cleaning if you don't stay for longer. You need to request a refresh. I didn't know that, even though it was not needed in my case. Smaller rooms but modern. No windows in mine. Smaller placed with lower ceilings but cozy, clean, and modern. Good customer service via WhatsApp.
Stephanie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms are very dark. Bed had a huge dip in it, shower was broken and shower gel was empty. Reception staff in check in were not very welcoming. Stayed at a few of the Lockes, would not recommend this one.
Jonah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Rooms- Yes, rooms as in multiple rooms. The first room assigned to us, there was a thiiicckk layer of dust underneath the drawers and under the bed. This could not have accumulated overnight but over months of not cleaning under it. I started sneezing and my son was coughing when we stayed in the room. When my husband complained about the disgusting state, they offered a different room. When my husband checked the first room that was offered, there still was a thick layer of dust underneath the drawers to which the staff even looked under and was apologetic. The second room was better so we agreed to move to a different room. The towel rack did not work and temperature cannot be changed in the room. We have raised the concern of the towel rack and room temperature 3 times but nothing has been done. The staff were amazing and accommodating and tried to do their best with the situation.
Read More
Lynn
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very comfortable room, soft bed and nice bathrooom. The kitchenette was well provisioned. Staff were cheerful and helpful. The hotel was young and trendy, perhaps I’m a bit older than there target market. Location was execellent, very central but fairly quiet. The lighting in the room could have been a bit brighter is the only suggestion I could make.
Read More
Gavin
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean, professional staff, and excellent view
Justyn
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

From the moment we arrived, we were greeted by a very welcoming staff who were ready to assist in any way possible. Room was clean and well prepared. Would stay here for my next trip back to London.
Juan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very good
Russell
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very nice hotel, but very noisy from outside
Gerardo
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean, the bed is comfy, the room was good although I could have expected cheaper given that we were in the first floor facing a wall 3 or 4 floors high. Another bad thing is the socket and switch at the same height than the mattress on the side of the bed against the wall, which it was annoying AF and the switch wasn't working properly. Raise it 1m, fix it, and no problem at all, so just bad design. Everything else, it was good, quite boring location, but quick to access with the central line.
Read More
Philip
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

When we arrived early we were allowed to check in. Staff are lovely. Room with a view is amazing and the room is really cool. Literally. Since arriving we have had no heating and despite asking at reception a couple of times nothing has happened. Sitting in a scarf looking at that view! The place is clean but some surfaces like shelves above bed are very dusty. Shame because these really small things could be sorted and the room would be perfect.
Read More
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was excellent! Convenient location to Tate Modern, St. Paul’s, Borough Market, and transportation hubs.
Thomas
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Locke At Broken Wharf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Locke At Broken Wharf

Traveloka (1)
Other sources (681)
9.0
Exceptional
From 681 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Locke At Broken Wharf

Number of reviews per page
20
40
Top reviews
qian
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked a city studio, and in their photos it showed a sofa and real windows. But the room they gave me has a fake window and no sofa at all. I feel like they gave me a cheaper micro room instead. This hotel used to be my favourite, but now I don’t think I’ll stay there again
Andrea
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and clean Not really a four stars hotel as I’m used to and a bit expensive, but probably in line with London prices 🙁 Well in the center and easy connections with all the city. All in all, also if knowing it is a bit expensive, I would use it again
Ronald Anthony
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very helpful.
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and location are great.
Ashlin
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Convenient location
Susan
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was spotless, fresh an comfortable. The staff were, extremely helpful,polite and professional. The hob was not working, it was highlighted for their maintenance team. This was the only small issues. However the microwave/oven served sufficiently for us.
Andy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Positive: The room was amazing, spacious, kitchenette’s appliances are good quality (using smeg cooker, washing machine), dishwasher and great crockery. All the furnitures they use are very unique and comfortable. The location is amazing with Millenium Bridge as the cafe’s view, delicious pastry and other choices for breakfast. Negative: Despite giving 5* I was surprised to see the toilet bowl was dirty, there was old black stained (room 416) and I noticed your guests toilets on the basement were clean. So it doesn’t make sense.
Read More
Michael
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean but no cleaning if you don't stay for longer. You need to request a refresh. I didn't know that, even though it was not needed in my case. Smaller rooms but modern. No windows in mine. Smaller placed with lower ceilings but cozy, clean, and modern. Good customer service via WhatsApp.
Stephanie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms are very dark. Bed had a huge dip in it, shower was broken and shower gel was empty. Reception staff in check in were not very welcoming. Stayed at a few of the Lockes, would not recommend this one.
Jonah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Rooms- Yes, rooms as in multiple rooms. The first room assigned to us, there was a thiiicckk layer of dust underneath the drawers and under the bed. This could not have accumulated overnight but over months of not cleaning under it. I started sneezing and my son was coughing when we stayed in the room. When my husband complained about the disgusting state, they offered a different room. When my husband checked the first room that was offered, there still was a thick layer of dust underneath the drawers to which the staff even looked under and was apologetic. The second room was better so we agreed to move to a different room. The towel rack did not work and temperature cannot be changed in the room. We have raised the concern of the towel rack and room temperature 3 times but nothing has been done. The staff were amazing and accommodating and tried to do their best with the situation.
Read More
Lynn
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very comfortable room, soft bed and nice bathrooom. The kitchenette was well provisioned. Staff were cheerful and helpful. The hotel was young and trendy, perhaps I’m a bit older than there target market. Location was execellent, very central but fairly quiet. The lighting in the room could have been a bit brighter is the only suggestion I could make.
Read More
Gavin
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean, professional staff, and excellent view
Justyn
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

From the moment we arrived, we were greeted by a very welcoming staff who were ready to assist in any way possible. Room was clean and well prepared. Would stay here for my next trip back to London.
Juan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very good
Russell
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very nice hotel, but very noisy from outside
Gerardo
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean, the bed is comfy, the room was good although I could have expected cheaper given that we were in the first floor facing a wall 3 or 4 floors high. Another bad thing is the socket and switch at the same height than the mattress on the side of the bed against the wall, which it was annoying AF and the switch wasn't working properly. Raise it 1m, fix it, and no problem at all, so just bad design. Everything else, it was good, quite boring location, but quick to access with the central line.
Read More
Philip
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

When we arrived early we were allowed to check in. Staff are lovely. Room with a view is amazing and the room is really cool. Literally. Since arriving we have had no heating and despite asking at reception a couple of times nothing has happened. Sitting in a scarf looking at that view! The place is clean but some surfaces like shelves above bed are very dusty. Shame because these really small things could be sorted and the room would be perfect.
Read More
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was excellent! Convenient location to Tate Modern, St. Paul’s, Borough Market, and transportation hubs.
Thomas
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40