Locke At Broken Wharf

Good stay

Hotel is a nice location, in the City and right on the Thames across from the Tate Modern. Lobby and rooms are very stylish. That said, the rooms could use maintainance — a sink drain that was slow, a lamp that didn’t work — and

The city studio only has a locked window, which is frosted. The reception staff pretended this is written in the description - it is not, at least not on this website. This is outright misleading advertising. A bathroom without ventilation is also a problem - it gets stuffy, stays humid, lingering smells of cleaning products. Oh, and the ventilation controls in the room did not work. I was not changed to a room with a window and functioning ventilation controls despite such a room being available to book (and I was told the hotel was fully booked, despite it evidently not being so).

Great atmosphere and staff.

Clean room with good amenities. Location is tough to beat being a short walk from Blackfriers train/underground station.

Staff was friendly and polite. Room was clean and tidy.

Rent och fint rum, trevlig vänlig personal.

I love the location and design. The studios are very functional and the bathrooms great.

Room was clean and comfortable, staff couldn’t be nicer, coffee shop downstairs is excellent. Great location right next to the pedestrian bridge over the river that takes you to the Tate and the Globe. Wish I had stayed longer!

Really nice hotel, absolutely fantastic staff and very cool common areas. Gym is really decently equipped but a bit too warm in there- which is a general theme. The room was real hot and it’s not possible to lower the temp- you have to check with Mission Control or something. This was the only complaint along with the fact that the room lighting is SO LOW you can’t do your make up in a decent light 😂😂 Maybe the kitchenette and cups could have done with being a little more polished/clean.

Excellent service, great coffee/breakfast, big rooms and a very comfortable bed!

Bra läge, prisvärt och trevligt bemötande. Riktigt god frukost/brunch nere i cafet.

Bed Shower were excellent Was for a relaxing weekend Perfect stay Thank you

Nice layout to room. The mattress was a bit soft and worn. No forks in the drawers in the kitchen. Dark room but cosy, pleasant staff.

Tolle Lage, gute Ausstattung im Zimmer

The room/apartment was clean and smelled strong of cleaning products. The towels smelled too much of chlorine, which is both good and bad. It was also convenient to have all the stuff we need to make food in the room. Generally, no complains about the room. However, we extended our stay for one night and on our last night, my husband got stuck in the lift for more than half an hour. The staff were helpful assisting us but the only compensation offered was a room upgrade and free breakfast, which we didn't avail of since it would have been an extra hassle to move rooms and we left really early the next day to catch our flight. We haven't been contacted since we left.

Not cleaned well. Hair on shower walls and furniture.

Staff: everyone we dealt with was excellent. Housekeeping: sheets washed with some very chemical smelling detergent. Toxic. Had the windows proped over for hours even though it was cold. There was rubbish under the bed. Design: good size and layout. However, completely form over function! Couch/sofa was less comfortable than a park bench. Looked funky though! Lighting brought to you by an Emo Goth who doesn't want you to actually see inside cupboards. We has headtorches, so all good and were able to use kitchen after sunset. Wild how they fit a washing machine under that small counter (and washing machine!), but they only give you two of everything, and even if you used every plate and spoon it would still look empty! How about just providing a dish rack so we can wash our two plates? Or maybe provide some dish washing tablets too! Maintenance: oh boy. Where to start? Heated towel rail doesn't heat. Batheroom basin has not hot water. Seriously? Basin tap comes off when you use it. Maybe related to lack of HW? Two windows that swing out at the bottom and are meant to stay open, as I have used this type many times. These don't so if yoy want fresh air you will have to jam something in the gap to hold it open. Only one of two elevators working during our 3 day stay. Audio messaging in elevator was hilarious mumble of a foreign language number, maybe. Overall: good stay despite all the minor annoyances-- staff, good location but we'll look elsewhere next London visit.

Absolutely dreadful experience. Don't get fooled by their fancy photos/visuals on SNS. It's nowhere near as nice in reality. - ***We were NOT allowed to store our luggage on the day we checked out. They initially said it was possible, then somehow changed their mind. (Later they argued there isn't enough space.) - Some lights were not working (or flickering to be more precise). - Several power outlets were not functioning. - There were sticky stains on the toilet wall. - Staffs seemed untrained.

Very helpful personal. Very eas to reach from the metro station