Rockwell East

Good ventilation, good and safe to have a 24 hrs recepton (but no help with calling a taxi in the morning). Well planned studio.

We didn’t know that cleaning was only every three nights and I didn’t know that the rate was in POUND STERLING. Those were the negatives. I only give this property 2 stars because had I known this at booking, I would have gone with someone else. But because we didn’t know these things, the room was spacious for two, very modern and updated. Also had a kitchenette and the bed was comfy. I also really liked the location. It is next to a corner store and also close Tower Bridge and great along with bus and train transportation. These were actually really great. Lastly, this hotel was 1 hour and 22 min from Heathrow. Hope you enjoy your London trip.

Great place to stay, clean spacious and nice rooms. Unfortunately the room had 3 windows overlooking the train tracks which are noisy, but that's London.

I stayed at this property for 1 night in April I am a global traveller and stayed in accommodation across the world. 1) I can honestly say. Last night was the worst nights sleep I have ever had in a hotel in my life, firstly not at any point did I know my room would be right on top of train tracks, second the bed was really uncomfortable, not I also had ear plugs in and still could hear trains going by the room. 2) Given the hotel is meant to be new, the room was in pretty bad order - see photos 3) you told me there was no USB charging in the room and I had to bring my own plug. But when I got to the room I saw there was USB charging ports, so I could have saved bringing a plug. I spoke about my concerns upon check out and experience and was told to email the hotel manager who then offer no kind of compensation for my experience. Please avoid staying at this hotel at all costs.

Great location

Friendly and welcoming. Great value for money.

Bed comfy & liked that it was a smart tv. Large & spacious , very clean studio.I was asked for passport on arrival , which as a British citizen I didn't have , eventually they said it was ok ..this made me feel uncomfortable. Ask for a room higher up & not facing trains as I had a low down room right next to trains which kept me awake . Apart from the trains the property was very quiet , there were no banging doors or noisy cleaners on corridors . Would have liked windows to have opened for fresh air( especially if cooking )as they were locked & I was told they weren’t allowed to be opened . Was there for 8 days & cleaners did an excellent job when they serviced room half way through my stay , they were very polite & professional. Tv needs to be on an extendable arm so you can pull it out from wall as it was difficult to see fully whilst on sofa . Loved the large bathroom which had a heated towel rail & large shower & lots of space on shelf for toiletries etc. Would be nice if teabags / milks / mini toiletries/ washing machine tablets / loo rolls / tissues were in baskets at reception to help ourselves to when run out or maybe left outside doors each day in a bag as these weren’t topped up .Liked the fact there was a lift . It had more of a rented apartment feel to it than a hotel . Enjoyed my stay .

Super clean and spacious room with lovely staff working there

Great place to stay in London!

Room was pretty decent but the cleanliness of curtains was awful. All curtains had massive stains of surf or something and was not ironed at all. It looked like someone had washed them in home washing machine and just chuck back.

This place was a wonderful value in terms of price for the available amenities. The kitchenette was very functional with all necessary supplies to cook up a simple meal, and the washer/dryer was much appreciated after having been away from home for 5 days. Also, the room was immaculate, with updated fixtures and quality linens. Even though the property is literally right next to an overground train line, the quality dual pane windows and insulation blocked almost all of the noise, so unless you are a really light sleeper, you shouldn't be bothered by it at all. Next time I come to London, I will be very happy to book another stay at Rockwell East.

This property was amazing had the most relaxing time great kitchen to cook food with dishwasher and washing machine. windows all around/bathroom shower was lovely. Very clean great size studio. The only issues was at the reception when arriving. Was told you need to have a British passport that my guest wouldn’t be let in because he was from a different country. felt uncomfortable that I had to explain myself to the lady as she said she will refuse him coming in. this could be a problem if people are traveling from other countries to london to stay if this is the case to clear put this so people will decide if there would still go ahead and book. Lucky there was a very kind gentleman working also on reception that sorted this issue straight away and was very professional and insured me that there was no problem i was happy that he was there and deal with this. Overall i was very impressed and happy with the stay will definitely stay again

Quite comfortable, lots of space, good location. Bed was okay but quite firm, pillows were too soft and offered no support, shower was temperamental the first day but improved after then. No cooling with aircon so room was quite stuffy, windows did open but its a noisy area so couldn't sleep with the windows open. Didn't bother with breakfast as there's a Wetherspoons across the road. Would probably stay again if the price was right, we payed £280 for 3 nights which was great value but I know others have paid much more. Word of warning you MUST have ID to check-in, most people in the UK don't carry ID, we weren't told about this beforehand and were lucky to have found copies in our emails - the receptionist was very unforgiving and offered no alternative and insisted that this had been communicated beforehand which I can confirm it hadn't otherwise we would have brought ID, it seems a few people had fallen foul of this after us as well, she then forgot to give me my ID back and had to give it back to me the next day. It created such a stressful situation upon arrival, it really put a dampener on our stay - I have no idea what we would've done had we not found copie sof our ID.

Clean and well serviced room with comfortable bed and non-perfumed towels and bed linen (which is a big plus for us). Good kitchen facilities and washer dryer as well as dishwasher. Could have had instruction manuals for these as not all obvious - thank goodness for google. Good bathroom. Friendly and helpful staff. Great location near public transport. A very very pleasant week and would definitely recommend and stay again.

I was very happy with this apartment - really clean and comfortable. Pub directly across the road for breakfast and 5 mins away from the tube. Asked for a kettle as only coffee pod machine in flat and was delivered next morning. I would like an iron in the wardrobe and some additional kitchen tools as cutlery and pans are supplied but no utensils. All in all a great find though and I’ve already booked to return another 3 times.

Absolutely amazing will definitely be staying here again the hotel was brilliant especially having a mini kitchen was a bonus

The studio we booked was excellent value for money. Spacious, clean, modern. Very friendly staff.

I’ve stayed at Rockwell on several occasions and keep coming back. Having stayed in many hotels in London, this is by far the best offering. Beautifully presented, always clean, very little noise, friendly staff and well equipped. Superb location close to Aldgate Station which is convenient for London commuting. I will inevitably keep returning. Thanks for another great stay folks.

The stay was very good - they need more support at reception though as you can only enter using your room key- which is fine unless you have to return to collect luggage post check-out and there is non one at the desk to let you in.

Traffic chaos outside the property to a different level i have ever experienced, had to go out and but ear plugs after the first night, they weren't offered from reception for some reason ? Nice appartement although a 4 night stay should have more than 1 housekeeping visit ?