The Londoner

Hotels
9.3
/10
Exceptional
787 reviews

What Guests Say About Their Stay

Vicki

10.0
/ 10
The breakfast is great. The food is delicious, lots of offerings. Staff is amazing.

Delia

10.0
/ 10
We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again.

Caroline

10.0
/ 10
Great hotel and staff. I couldn’t fault it at all. Just wished we’d stayed longer. The spa was beautiful and I loved the private seating area for guests. On the Sunday they had a pianist in reception. Great stay! We’ll be back x
In the Area
See Map
38 Leicester Square, City of Westminster, Central London, London, England, WC2H 7LL

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
The Londoner is a hotel is located at City of Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Londoner

38 Leicester Square, City of Westminster, Central London, London, England, WC2H 7LL
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Others 2 The Londoner

Discover More About The Londoner

Location


The Londoner is a hotel is located at City of Westminster.

About The Londoner

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Londoner exclusively for you.

The Londoner is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Londoner.

All facilities in The Londoner

Others The Londoner
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Spa
  • Indoor pool
  • Sauna
  • Steam room
  • Pool cabanas

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Rooftop terrace
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Business center

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Londoner

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Londoner
350
Number of floors in The Londoner
16
Another facilities in The Londoner
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked questions about The Londoner

What are available facilities at The Londoner?
There are top facilites at The Londoner such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Londoner?
The standard check-in time at The Londoner is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Londoner provide breakfast?
Yes, The Londoner provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Londoner?
The Londoner has a 5.0-star rating.
How many floors does The Londoner have?
The Londoner has 16.
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The Londoner reviews and ratings

Overall Ratings & Reviews The Londoner

Traveloka (1)
Other sources (786)
9.4
Exceptional
From 786 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveller Reviews The Londoner

Number of reviews per page
20
40
Top reviews
David
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A well appointed hotel with great service and a fantastic location. Disappointed by the general low level of lighting particularly in the bedrooms. Also lots of little design details not properly thought through. Great design but I would say it was let down by the detail. Otherwise a great stay.
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff. Thanks!
Asma
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Honestly, this is the first time I’m leaving a review and I’m doing It to be 100% honest. My stay this past week at the Londoner was not what I expected It to be. Unfortunately when we got there our room wasn’t ready since we were doing an early check in which is fair. I was offered a room in the 6th floor which per receptionist only difference was It has an accessible toilet. We decided to take up on the offer - we didn’t get a Japanese style toilet, our room had no safety box, the club upstairs had music playing til 1 or 2 am on the weekend and we couldn’t sleep since we could hear the loud music crystal clear. In addition, the fire alarm went off and we had to evacuate at 2 am. I feel like for a hotel that’s truly so expensive they should do a bit better.
Read More
ajaz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Kind upgrade. Helpful people always available.
Omid
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tremendous hotel. Clean. Modern. Staff is wonderful. Excellent location.
Pini
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel with an excellent location
Philip
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff... which is always a number 1 priority for a good stay
Vicki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast is great. The food is delicious, lots of offerings. Staff is amazing.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic
Delia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again.
Read More
Lawrence
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was remarkable
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel and staff. I couldn’t fault it at all. Just wished we’d stayed longer. The spa was beautiful and I loved the private seating area for guests. On the Sunday they had a pianist in reception. Great stay! We’ll be back x
Natalia
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic service as usual. I also like the extended menu at the Retreat
Sandra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This Hotel is beautiful and the service is the best!
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Service was impeccable and quick for response. Café bar was a great addition to a morning coffee and snack. Room was comfortable and clean and noise free. Thank you again!!
Zaheer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spotless. Service was excellent. Great amenities. Fabulous location.
George D
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel nicely maintained Resort quality spa
Marcela Saeb
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall great stay. There was some miscommunication when checking in, where we supposedly got an upgrade but that meant not having the view I specifically requested, and then we were told we needed to wait two hours for a room with that view, but then our requested room was immediately available, so I’m not sure what happened overall. The food in the rooftop bar was amazing, great cocktails as well. Shower gel dispenser didn’t work when we arrived so after leaving a note it was changed - but for the price of the stay this should be checked beforehand. We also couldn’t borrow a cable to charge a phone, and again, for £600+ a night, you’d expect more amenities. Also, the TV stopped working in our second night, but it was quite late so didn’t report it. The spa is great, although the hot section was closed because there was too much chlorine in it.
Read More
Cole
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful property
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Londoner

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Londoner

Traveloka (1)
Other sources (786)
9.4
Exceptional
From 786 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Londoner

Number of reviews per page
20
40
Top reviews
David
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A well appointed hotel with great service and a fantastic location. Disappointed by the general low level of lighting particularly in the bedrooms. Also lots of little design details not properly thought through. Great design but I would say it was let down by the detail. Otherwise a great stay.
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff. Thanks!
Asma
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Honestly, this is the first time I’m leaving a review and I’m doing It to be 100% honest. My stay this past week at the Londoner was not what I expected It to be. Unfortunately when we got there our room wasn’t ready since we were doing an early check in which is fair. I was offered a room in the 6th floor which per receptionist only difference was It has an accessible toilet. We decided to take up on the offer - we didn’t get a Japanese style toilet, our room had no safety box, the club upstairs had music playing til 1 or 2 am on the weekend and we couldn’t sleep since we could hear the loud music crystal clear. In addition, the fire alarm went off and we had to evacuate at 2 am. I feel like for a hotel that’s truly so expensive they should do a bit better.
Read More
ajaz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Kind upgrade. Helpful people always available.
Omid
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tremendous hotel. Clean. Modern. Staff is wonderful. Excellent location.
Pini
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel with an excellent location
Philip
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff... which is always a number 1 priority for a good stay
Vicki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast is great. The food is delicious, lots of offerings. Staff is amazing.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic
Delia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again.
Read More
Lawrence
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was remarkable
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel and staff. I couldn’t fault it at all. Just wished we’d stayed longer. The spa was beautiful and I loved the private seating area for guests. On the Sunday they had a pianist in reception. Great stay! We’ll be back x
Natalia
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic service as usual. I also like the extended menu at the Retreat
Sandra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This Hotel is beautiful and the service is the best!
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Service was impeccable and quick for response. Café bar was a great addition to a morning coffee and snack. Room was comfortable and clean and noise free. Thank you again!!
Zaheer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spotless. Service was excellent. Great amenities. Fabulous location.
George D
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel nicely maintained Resort quality spa
Marcela Saeb
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall great stay. There was some miscommunication when checking in, where we supposedly got an upgrade but that meant not having the view I specifically requested, and then we were told we needed to wait two hours for a room with that view, but then our requested room was immediately available, so I’m not sure what happened overall. The food in the rooftop bar was amazing, great cocktails as well. Shower gel dispenser didn’t work when we arrived so after leaving a note it was changed - but for the price of the stay this should be checked beforehand. We also couldn’t borrow a cable to charge a phone, and again, for £600+ a night, you’d expect more amenities. Also, the TV stopped working in our second night, but it was quite late so didn’t report it. The spa is great, although the hot section was closed because there was too much chlorine in it.
Read More
Cole
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful property
Number of reviews per page
20
40