The Londoner

Wonderful! Our home in London!

5 stars , relatively small. Centrally located. Well maintained and very helpfull staff. Very good value for money

Amazing, comforting and cozy hotel. Interior was very artistic and the staff were so helpful and polite. Very welcoming thank you. Me and my gf came for her birthday and were blown away. Reviews don’t do here justice enough. Truly beautiful

Great stay, super central location and a totally slick operation.

The reception when we arrived at The Londoner was amazing, and the hotel is well placed for central London touring - we couldn't have asked for better convenience. The Londoner is enticingly decorated and we loved our rooms and furnishings, including the shower and bidet. We loved all of the decor. As for the staff: The housekeeping staff were impeccable - not a single complaint. In-room dining staff were incredibly pleasant and warm. The pool staff was so helpful. The rooftop lounge staff were great and accommodating, and we had a lot of fun visiting the rooftop for late night drinks and snacks. The amenities were wonderful. Some constructive comments: staff in the residence lounge were generally not friendly and difficult to find as they were hanging out in the kitchen/back room, except for the one woman who wore a headscarf - she was lovely. We didn't get her name, but she greeted us the next day in the ground floor lounge. The doormen were very cheerful and helpful; however, we encountered one man when we returned late at night who looked us up and down and asked if we were staying in the hotel, while keeping the door closed. That was not welcoming. We were not impressed with the food at Whitcomb's - my mother had a steak at lunch that was twice the price at dinner - and burned - and she was also instructed by the server to leave an additional tip, the Caesar salad was very overdressed and ended up limp and swimming in dressing, and offerings were limited. All in all

Check in was a bit slow but they gave us amazing service drink passes for the weekend and we sat on the second floor waiting for our room for snacks and all you can drink pass.

By far one of our best stays in the capital and we’ve stayed in many fantastic hotels there. The room, the staff, the food, the facilities were all perfect. The only downside was the pool wasn’t open which was a reason why I had originally booked the hotel but understood the situation as to why it wasn’t.

Superb location. Great amenities especially gym and pool. Staff all incredibly helpful. Would 100% stay here again

Great check in service and staff were excellent throughout our stay - always on hand to help!

Nice, clean hotel in a great location. The only thing that would improve the rating is better service. Seemed like it was hit or miss.

Excellent from start to finish. Central location, great staff, amenities were fantastic. Worth the price for sure!

Very nice stay. Wonderful hotel. Thank you to Rajan for your excellent service at whitcomb breakfast.

Its got everyth

The Londoner was the first hotel that I stayed in during my first visit to Europe. This place was awesome! It is very chic, clean and great customer service! The location was perfect! You won’t be disappointed.

Comfortable hotel, great location and very helpful staff. Rooms are comfortable but there is so little wardrobe space it’s impossible to unpack even a small suitcase.

I absolutely love everything about this hotel. It’s my favourite place to stay in London. It has a great vibe, lovely staff . It’s an oasis is the heart of London and once you’re inside, you could be anywhere as it’s totally soundproofed. The spa is so relaxing. It’s a hotel where you leave feeling rested - I can’t wait to stay again

It’s a beautiful hotel! For central London good amenities services and acess

Absolutely loved our stay! Thank you for helping to make Mitch's 40th birthday so special. Beautiful hotel, gorgeous rooms and the staff were all so friendly and helpful. Everything just felt really special from the moment we arrived. The only very slight disappointment was that the rooftop bar was closed for a private event, as we'd been looking forward to visiting it, but it certainly didn't take away from what was an amazing stay. We'd definitely stay again and would highly recommend it. ⭐⭐⭐⭐⭐

Lovely hotel with attentive staff. We rented a king room which was exceptionally maintained and clean. Our only complaint was the lack of storage, no drawers and a closet that was only about 12-inches wide. Consequently we had to live out of suitcases for a week which had to be stored on top of a small couch and table leaving no sitting area. I would recommend the hotel but not recommend a king room except for an overnight stay. In essence, be prepared to pay extra if you want a closet to hang your clothes in or a drawer to place them in.

Fantastic location beautiful hotel