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Stern am Rathaus
Hotels
9.6
/10
Exceptional
328 reviews
What Guests Say About Their Stay
Ervin
10.0
/ 10
We loved our stay at Stern am Rathaus. Andy, Francisco, and Kai were very nice and helpful throughout our entire stay. On our first day, Andy went above and beyond to give us some great recommendations on things to do around Köln. The entire staff was friendly. Hotel was very clean, breakfast was great, location was GREAT! Will be staying here again on our next stay.
Ross
10.0
/ 10
Great location, lovely room, wonderful breakfast, and a fantastic staff that went above and beyond to be sure we enjoyed our stay. We'll definitely be back.
Diego Armando
10.0
/ 10
Great building and location. Service is impressive. Delicious brake fast, clean and modern rooms. A must stay hotel.
In the Area
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Buergerstrasse 6, Cologne, Nordrhein-Westfalen, Germany, 50667
Main Facilities
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WiFi
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What's around Stern am Rathaus
Buergerstrasse 6, Cologne, Nordrhein-Westfalen, Germany, 50667
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Discover More About Stern am Rathaus
Location
Stern am Rathaus is a hotel in a good neighborhood, which is located at Innenstadt.
About Stern am Rathaus
Stern am Rathaus is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Stern am Rathaus is the right place to stay.
All facilities in Stern am Rathaus
Others
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
- Multilingual staff
- Front desk
- Tours
- Wedding service
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Breakfast
Accommodation Policy & General Information in Stern am Rathaus
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for local cuisine breakfast: approximately EUR 12 per person
- Nearby parking fee: EUR 12.5 per night (492 ft away)
- Crib (infant bed) fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk is open daily from 7:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
14:00 - 18:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 14:00 - 18:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Stern am Rathaus | 10 |
Number of floors in Stern am Rathaus | 3 |
Another facilities in Stern am Rathaus | Luggage storage, Express check-in, Express check-out, Multilingual staff, Front desk |
Frequently asked questions about Stern am Rathaus
What are available facilities at Stern am Rathaus?
There are top facilites at Stern am Rathaus such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Stern am Rathaus?
The standard check-in time at Stern am Rathaus is starting from 14:00 - 18:00 while the latest check-out time is at Before 11:00
Does Stern am Rathaus provide breakfast?
Yes, Stern am Rathaus provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Stern am Rathaus?
Stern am Rathaus has a 3.5-star rating.
How many floors does Stern am Rathaus have?
Stern am Rathaus has 3.
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More Reviews from Other Guests in Stern am Rathaus
Overall Ratings & Reviews Stern am Rathaus
Other sources (328)
9.6
Exceptional
From 328 reviews
Cleanliness
9.8
Room Comfort
9.4
Location
9.8
Service and Facilites
9.8
Sort by
Most Relevant
Preferences
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Traveller Reviews Stern am Rathaus
Number of reviews per page
20
40
Top reviews
samantha
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great central hotel with really helpful staff, would highly recommend
Ervin
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We loved our stay at Stern am Rathaus. Andy, Francisco, and Kai were very nice and helpful throughout our entire stay. On our first day, Andy went above and beyond to give us some great recommendations on things to do around Köln. The entire staff was friendly. Hotel was very clean, breakfast was great, location was GREAT! Will be staying here again on our next stay.
Read More
Ross
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location, lovely room, wonderful breakfast, and a fantastic staff that went above and beyond to be sure we enjoyed our stay. We'll definitely be back.
Diego Armando
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great building and location. Service is impressive. Delicious brake fast, clean and modern rooms. A must stay hotel.
Emily
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
What a truly exceptional hotel! You can tell what pride the staff take in making their guests feel welcomed and comfortable. Francisco especially went out of his way to give recommendations and help with all aspects of my stay. Great location, an easy 5-minute walk to the main train station and cathedral (thanks to clear instructions provided by the hotel in advance). The rooms are cozy, very clean, and very comfortable. And the breakfast buffet is the best I had on my multi-city trip! I’d stay here again in a heartbeat!
Read More
Maggie
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
My stay here was delight from start to finish. All of the members of staff I interacted with we exceptionally friendly and kind, the breakfast in the mornings was varied and excellent all around, the room was well equipped and perfect for one person. Additionally, the hotel is conveniently located to the main train station and key sights in the city. Can only highly recommend if you are going to be in Köln!
Read More
Kirsten
Friends and Family
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Fantastic hotel in the heart of Cologne. We stayed in the family apartment. It was perfect for our family of four. The staff at the hotel went above and beyond to make sure we felt welcomed. Also, the breakfast is to die for!
Mark
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Great central location, friendly staff, nice furnishings.
I
8.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Very good stay in this hotel, all the staff are friendly and helpful. The breakfast is extensive and very well presented. The bed was super comfy and the bathroom facilities were very good. No hesitation in staying here again.
Katherine
Leisure
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
A cosy boutique hotel walking distance from the main railway station and cathedral. Very comfortable room, wonderful breakfasts, and exceptional staff.
Kathryn
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
I had a wonderful stay at this small boutique hotel. The staff were all wonderfully friendly and very helpful (even when I was completely clueless haha). This was my first solo international trip and they couldn’t have made me feel more at home in beautiful Köln. I sincerely look forward to my next stay at the Stern am Rathaus.
Bernie
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Excellent stay at the Stern Am Rathaus. Centrally located with close walking proximity to the main train station, cathedral, shops and restaurants. Excellent staff including Ingmar, Francisco, and Clare were all wonderful. Highly recommended, great service!
Gobiga
Business and Leisure Family
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Excellent place to stay in cologne
Gregory
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Great location and friendly staff. Very good breakfast as well.
Indrani
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Fabulous boutique hotel situated near thevCologne Cahedral and very close to the Rhine River. Their breakfast is very varied and delicious! They cater to all types of travelers with different dietary needs. Any time they help tourists with directions and suggestions that are unique and great!
Jessica
Leisure Family
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
This was a lovely hotel in a great location. Easily walkable to anything you’d want to see in Cologne. The staff was absolutely amazing. Francisco and Kai were friendly and attentive. My family and I traveled throughout Germany this vacation, visiting 8 cities and my stepson declared Cologne to be his favorite stop - no doubt due to Francisco and Kai. We can’t wait to return!
Read More
Toby
Business
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Very quiet wine clean and comfortable with excellent friendly staff. Great location for dining and underground or walking.
Erik
Leisure
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
This is such a wonderful hotel! Ingmar and Andy were so wonderful and welcoming! They really go out of their way to make your comfortable here, and Ingmar was so helpful with his tips. I was only able to stay in Cologne for one night, but I wish I could've stayed longer. There's a lovely breakfast offered, and I feel like this hotel makes a sincere effort at providing attention to personalized customer service! Location, service, comfort; this hotel has it all!
Read More
AnnMarie
Leisure
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
This hotel has the best location, it’s quiet, clean, comfortable, safe, and the breakfast was so delicious, beautiful, and had a wide variety of foods. The staff was very friendly and helpful. I couldn’t recommend this place enough!!
Walter
Leisure Family
6.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Stern am Rathaus
A small hotel well located, near the cathedral, the Ludvig Museum, the Philaharmonic, and the train station. Friedndly staff eagar to help are available from 6 AM to 6 PM.
There is NO ELEVATOR, There is no electrical outlet near a mirror. the first floor is one floor up.
The breakfast is on the ground floor and is excellent. The room is small, clean and well appoiiiiinted.
The TV is small and there is only one channel in english. Very expensive for what you get.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Stern am Rathaus
Other sources (328)
9.6
Exceptional
From 328 reviews
Cleanliness
9.8
Room Comfort
9.4
Location
9.8
Service and Facilites
9.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Stern am Rathaus
Number of reviews per page
20
40
Top reviews
samantha
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great central hotel with really helpful staff, would highly recommend
Ervin
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We loved our stay at Stern am Rathaus. Andy, Francisco, and Kai were very nice and helpful throughout our entire stay. On our first day, Andy went above and beyond to give us some great recommendations on things to do around Köln. The entire staff was friendly. Hotel was very clean, breakfast was great, location was GREAT! Will be staying here again on our next stay.
Read More
Ross
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location, lovely room, wonderful breakfast, and a fantastic staff that went above and beyond to be sure we enjoyed our stay. We'll definitely be back.
Diego Armando
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great building and location. Service is impressive. Delicious brake fast, clean and modern rooms. A must stay hotel.
Emily
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
What a truly exceptional hotel! You can tell what pride the staff take in making their guests feel welcomed and comfortable. Francisco especially went out of his way to give recommendations and help with all aspects of my stay. Great location, an easy 5-minute walk to the main train station and cathedral (thanks to clear instructions provided by the hotel in advance). The rooms are cozy, very clean, and very comfortable. And the breakfast buffet is the best I had on my multi-city trip! I’d stay here again in a heartbeat!
Read More
Maggie
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
My stay here was delight from start to finish. All of the members of staff I interacted with we exceptionally friendly and kind, the breakfast in the mornings was varied and excellent all around, the room was well equipped and perfect for one person. Additionally, the hotel is conveniently located to the main train station and key sights in the city. Can only highly recommend if you are going to be in Köln!
Read More
Kirsten
Friends and Family
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Fantastic hotel in the heart of Cologne. We stayed in the family apartment. It was perfect for our family of four. The staff at the hotel went above and beyond to make sure we felt welcomed. Also, the breakfast is to die for!
Mark
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Great central location, friendly staff, nice furnishings.
I
8.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Very good stay in this hotel, all the staff are friendly and helpful. The breakfast is extensive and very well presented. The bed was super comfy and the bathroom facilities were very good. No hesitation in staying here again.
Katherine
Leisure
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
A cosy boutique hotel walking distance from the main railway station and cathedral. Very comfortable room, wonderful breakfasts, and exceptional staff.
Kathryn
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
I had a wonderful stay at this small boutique hotel. The staff were all wonderfully friendly and very helpful (even when I was completely clueless haha). This was my first solo international trip and they couldn’t have made me feel more at home in beautiful Köln. I sincerely look forward to my next stay at the Stern am Rathaus.
Bernie
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Excellent stay at the Stern Am Rathaus. Centrally located with close walking proximity to the main train station, cathedral, shops and restaurants. Excellent staff including Ingmar, Francisco, and Clare were all wonderful. Highly recommended, great service!
Gobiga
Business and Leisure Family
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Excellent place to stay in cologne
Gregory
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Great location and friendly staff. Very good breakfast as well.
Indrani
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Fabulous boutique hotel situated near thevCologne Cahedral and very close to the Rhine River. Their breakfast is very varied and delicious! They cater to all types of travelers with different dietary needs. Any time they help tourists with directions and suggestions that are unique and great!
Jessica
Leisure Family
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
This was a lovely hotel in a great location. Easily walkable to anything you’d want to see in Cologne. The staff was absolutely amazing. Francisco and Kai were friendly and attentive. My family and I traveled throughout Germany this vacation, visiting 8 cities and my stepson declared Cologne to be his favorite stop - no doubt due to Francisco and Kai. We can’t wait to return!
Read More
Toby
Business
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Very quiet wine clean and comfortable with excellent friendly staff. Great location for dining and underground or walking.
Erik
Leisure
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
This is such a wonderful hotel! Ingmar and Andy were so wonderful and welcoming! They really go out of their way to make your comfortable here, and Ingmar was so helpful with his tips. I was only able to stay in Cologne for one night, but I wish I could've stayed longer. There's a lovely breakfast offered, and I feel like this hotel makes a sincere effort at providing attention to personalized customer service! Location, service, comfort; this hotel has it all!
Read More
AnnMarie
Leisure
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
This hotel has the best location, it’s quiet, clean, comfortable, safe, and the breakfast was so delicious, beautiful, and had a wide variety of foods. The staff was very friendly and helpful. I couldn’t recommend this place enough!!
Walter
Leisure Family
6.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Stern am Rathaus
A small hotel well located, near the cathedral, the Ludvig Museum, the Philaharmonic, and the train station. Friedndly staff eagar to help are available from 6 AM to 6 PM.
There is NO ELEVATOR, There is no electrical outlet near a mirror. the first floor is one floor up.
The breakfast is on the ground floor and is excellent. The room is small, clean and well appoiiiiinted.
The TV is small and there is only one channel in english. Very expensive for what you get.
Read More
Number of reviews per page
20
40