Read More
Search Hotels
- /
- 1,540Hotels in Guatemala/
- /
- /
- Hotel in Hotel Santana
See Other Accommodations in Flores
See All Photos
Hotel Santana
Hotels
8.6
/10
Very Good
119 reviews
What Guests Say About Their Stay
Susanna
10.0
/ 10
When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60.
The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards.
The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road.
The island itself is mainly restaurants, hotels, and a few small stores.
We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.
Matthew
10.0
/ 10
My favourite hotel in Guatemala.
The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table.
The room was clean and spacious. The bathroom had good running water and warm water.
The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.
Carll
10.0
/ 10
After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
In the Area
See Map
Calle 30 de Junio, Municipio de Flores, Departamento del Petén, Guatemala
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Available Room Types in Hotel Santana
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel Santana
Calle 30 de Junio, Municipio de Flores, Departamento del Petén, Guatemala
Discover More Places
Discover More About Hotel Santana
General
Near Flores Dock
Location
With a stay at Hotel Santana in Flores, you'll be just steps from Flores Dock and Church of Our Lady of the Remedies. This beach hotel is 29.9 mi (48.1 km) from Tikal National Park and 0.4 mi (0.6 km) from Las Guacamayas Biological Station.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Flores Dock - 0.1 km / 0.1 mi
Church of Our Lady of the Remedies - 0.3 km / 0.2 mi
Las Guacamayas Biological Station - 0.4 km / 0.3 mi
Lake Petén Itzá - 0.6 km / 0.4 mi
Maya Mall - 0.8 km / 0.5 mi
Central Park - 1.1 km / 0.7 mi
Archaeological Site Tayasal - 2 km / 1.2 mi
King Canek Lookout - 2.1 km / 1.3 mi
Centro Cultural Manuel Antonio Baldizón Méndez - 2.3 km / 1.4 mi
Santa Barbara Island Museum - 2.3 km / 1.4 mi
Chechenal Beach - 2.4 km / 1.5 mi
Mexican Consulate in Petén - 2.9 km / 1.8 mi
San Miguel & Tayazal - 3.7 km / 2.3 mi
Cuevas de Ak'tun Kan - 3.7 km / 2.3 mi
Ixpanpajul Nature Park - 12.3 km / 7.6 mi
The nearest major airport is Flores (FRS-Mundo Maya Intl.) - 3.2 km / 2 mi
Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Hotel Santana
Swimming Pool
Common Space
Lobby
Exterior
Others
General
- Smoking area
- Terrace
Public Facilities
- Safety deposit box
- Coffee shop
Hotel Services
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Santana
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 13:00
Pets
Service Animals Not Allowed
Additional Policy
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, No elevators
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 13:00 |
Available rooms at Hotel Santana | 34 |
Number of floors in Hotel Santana | 3 |
Another facilities in Hotel Santana | Smoking area, Terrace, Safety deposit box, Coffee shop, 24-hour Receptionist |
Frequently asked questions about Hotel Santana
What are available facilities at Hotel Santana?
There are top facilites at Hotel Santana such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santana?
The standard check-in time at Hotel Santana is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
What is the star rating of Hotel Santana?
Hotel Santana has a 3.0-star rating.
How many floors does Hotel Santana have?
Hotel Santana has 3.
How many rooms are available at Hotel Santana?
Hotel Santana has 34.
See All
Hotel Santana reviews and ratings
Overall Ratings & Reviews Hotel Santana
Other sources (119)
8.6
Very Good
From 119 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Hotel Santana
Number of reviews per page
20
40
Top reviews
Christopher
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine!
Susanna
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60.
The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards.
The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road.
The island itself is mainly restaurants, hotels, and a few small stores.
We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.
Read More
Maria
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that
Ruth Vanesa
with Partner
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Clean room, great staff and wonderful views.
Matthew
with Partner
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
My favourite hotel in Guatemala.
The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table.
The room was clean and spacious. The bathroom had good running water and warm water.
The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.
Adrienne
Leisure
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Clean room, beautiful location, and it was a refreshing stay after being out in a more rural area the week prior. I did end up leaving early, and only staying for one night instead of three, due to the noise from the nearby nightclub. I did read the reviews prior to staying, which indicated there was loud noise coming from the nightclub across the street, but I figured with earplugs I would not have a problem… Heads up, when they say there is loud music, we are talking wall vibrating, earth shaking, reverberating music throughout the room. My ear plugs did help somewhat, but I could feel the bass as I laid in bed trying to get to sleep. Not the hotel’s fault, which is why they still receive a four star review from me, but just beware it is not just “a little bit” of noise!!
Read More
Melissa
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beautiful hotel. Clean and food delicious
Sherlyn
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
loved it!
Karen
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very central
Carll
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Tracie
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Denise
Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.
Read More
peter
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Loud thumping dance music going next door or below our room every night sometimes until 1 am.
Kenneth
6.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.
William
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Great Bar
Christine
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Perfect place to stay while we explore Tikal.
Evelyn
Leisure Family
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Nice dining area on lakeside patio. Breakfast included in price of hotel.
Maricela
with Partner
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Lovely hotel but a lot of noise outside. Not the hotels fault.
Samuel
Leisure Family
4.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Shower did not drain.
Joseph
Leisure Family
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Such a cool places conveniently located on flores island. Everything is within walking distance. Cool shops, bars and dining options within blocks of this place. 24 front desk help. Friendly staff and just an over beautiful area. I couldn't believe my view from the 2nd story balcony with a hammock hanging. The lake is like 10-15 feet from your balcony. Super cool place
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Flores
About Traveloka
Copyright © 2026 Traveloka. All rights reserved