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Great location in the western side of Flores looking across at the tiny museum and radio station island of Santa Barbara. Very close to small grocers, gifts shops and delicious, cheap street tacos. 5 minute walk to activity pick up point. Kind and friendly staff, great little cafe that claims to be owned and operated by women, great bar and decent (though expensive) restaurant with the same view as the rooms. There is a disco across the street that is very loud, so bring ear plugs or crank the ac.

Bastante cómodo, las personas muy amables y los servicios bastante buenos

The hotel was loud, particularly on the first floor, as others reviewers described. One one side is a discotheque, on the other is the restaurant which was noisy and played music until at least 10pm every night. The wifi only worked in one of our two rooms. There was a pool, but it didn't look appealing. However, the included breakfast was good and the location was just a short walk from vehicle access and to the busy streets on the island.

The room was clean. One of the window shades was broken. Overall everything was okay.

Terrible wifi

The room is very basic but with a nice view and balcony if you are facing the lake. Staff were all very kind. But I wouldn’t stay here again because there is a nightclub directly across the street that BLASTS music into the street until at least 1am. Had to sleep with noise cancelling headphones and still could hear the noise.

Front lake stay, clean room, friendly staff. Loved this hotel.

Muy bonito y agradable

The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine!

When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60. The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards. The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road. The island itself is mainly restaurants, hotels, and a few small stores. We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.

Chambre avec belle vue sur le lac Personnel affable

Todo muy bien cuidado y el personal muy amable

Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that

Clean room, great staff and wonderful views.

My favourite hotel in Guatemala. The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table. The room was clean and spacious. The bathroom had good running water and warm water. The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.

Clean room, beautiful location, and it was a refreshing stay after being out in a more rural area the week prior. I did end up leaving early, and only staying for one night instead of three, due to the noise from the nearby nightclub. I did read the reviews prior to staying, which indicated there was loud noise coming from the nightclub across the street, but I figured with earplugs I would not have a problem… Heads up, when they say there is loud music, we are talking wall vibrating, earth shaking, reverberating music throughout the room. My ear plugs did help somewhat, but I could feel the bass as I laid in bed trying to get to sleep. Not the hotel’s fault, which is why they still receive a four star review from me, but just beware it is not just “a little bit” of noise!!

Beautiful hotel. Clean and food delicious

loved it!

Very central

After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.