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Hotel Santana

Hotels
Finding rooms for you...
8.6
/10
Very Good
155 reviews

What Guests Say About Their Stay

Randall

10.0
/ 10
Great location in the western side of Flores looking across at the tiny museum and radio station island of Santa Barbara. Very close to small grocers, gifts shops and delicious, cheap street tacos. 5 minute walk to activity pick up point. Kind and friendly staff, great little cafe that claims to be owned and operated by women, great bar and decent (though expensive) restaurant with the same view as the rooms. There is a disco across the street that is very loud, so bring ear plugs or crank the ac.

Susanna

10.0
/ 10
When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60. The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards. The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road. The island itself is mainly restaurants, hotels, and a few small stores. We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.

Matthew

10.0
/ 10
My favourite hotel in Guatemala. The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table. The room was clean and spacious. The bathroom had good running water and warm water. The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.
In the Area
See Map
Calle 30 de Junio, Flores, del Petén, Guatemala

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Santana is a good choice when you are visiting Flores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Santana

Calle 30 de Junio, Flores, del Petén, Guatemala
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Lobby Hotel Santana
Lobby 2 Hotel Santana

Discover More About Hotel Santana

General
Near Flores Dock

Location
With a stay at Hotel Santana in Flores, you'll be just steps from Lake Petén Itzá and Flores Dock. This beach hotel is 29.9 mi (48.1 km) from Tikal National Park and 0.4 mi (0.6 km) from Las Guacamayas Biological Station.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Petén Itzá - 0.1 km / 0.1 mi
Flores Dock - 0.1 km / 0.1 mi
Church of Our Lady of the Remedies - 0.3 km / 0.2 mi
Las Guacamayas Biological Station - 0.4 km / 0.3 mi
Maya Mall - 0.8 km / 0.5 mi
Central Park - 1.1 km / 0.7 mi
Archaeological Site Tayasal - 2 km / 1.2 mi
King Canek Lookout - 2.1 km / 1.3 mi
Centro Cultural Manuel Antonio Baldizón Méndez - 2.3 km / 1.4 mi
Chechenal Beach - 2.4 km / 1.5 mi
Mexican Consulate in Petén - 2.9 km / 1.8 mi
San Miguel & Tayazal - 3.7 km / 2.3 mi
Cuevas de Ak'tun Kan - 3.7 km / 2.3 mi
Ixpanpajul Nature Park - 12.3 km / 7.6 mi
Three Nations Beach - 24.3 km / 15.1 mi

The nearest major airport is Flores (FRS-Mundo Maya Intl.) - 3.2 km / 2 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Rooms
Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Santana

Entertainment Facility Hotel Santana
Entertainment Facility
Common Space Hotel Santana
Common Space
Lobby Hotel Santana
Lobby
Exterior Hotel Santana
Exterior
Bedroom Hotel Santana
Bedroom

General

  • Smoking area
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop

Hotel Services

  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Santana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Available rooms at Hotel Santana
34
Number of floors in Hotel Santana
3
Another facilities in Hotel Santana
Smoking area, Terrace, Safety deposit box, Coffee shop, 24-hour Receptionist

Frequently asked question in Hotel Santana

What are available facilities at Hotel Santana?
There are top facilites at Hotel Santana such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santana?
The standard check-in time at Hotel Santana is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
What is the star rating of Hotel Santana
Hotel Santana has a 3.0-star rating.
How many floors does Hotel Santana have?
Hotel Santana has 3.
How many rooms are available at Hotel Santana
Hotel Santana has 34.
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More Reviews from Other Guests in Hotel Santana

Overall Ratings & Reviews Hotel Santana

Other sources (155)
8.6
Very Good
From 155 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Santana

Number of reviews per page
20
40
Top reviews
Randall
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location in the western side of Flores looking across at the tiny museum and radio station island of Santa Barbara. Very close to small grocers, gifts shops and delicious, cheap street tacos. 5 minute walk to activity pick up point. Kind and friendly staff, great little cafe that claims to be owned and operated by women, great bar and decent (though expensive) restaurant with the same view as the rooms. There is a disco across the street that is very loud, so bring ear plugs or crank the ac.
Read More
LEONEL
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bastante cómodo, las personas muy amables y los servicios bastante buenos
THOMAS
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was loud, particularly on the first floor, as others reviewers described. One one side is a discotheque, on the other is the restaurant which was noisy and played music until at least 10pm every night. The wifi only worked in one of our two rooms. There was a pool, but it didn't look appealing. However, the included breakfast was good and the location was just a short walk from vehicle access and to the busy streets on the island.
Read More
Helen
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean. One of the window shades was broken. Overall everything was okay.
Troy E
icon-
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room is very basic but with a nice view and balcony if you are facing the lake. Staff were all very kind. But I wouldn’t stay here again because there is a nightclub directly across the street that BLASTS music into the street until at least 1am. Had to sleep with noise cancelling headphones and still could hear the noise.
Gladys
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Front lake stay, clean room, friendly staff. Loved this hotel.
Christopher
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine!
Susanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60. The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards. The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road. The island itself is mainly restaurants, hotels, and a few small stores. We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.
Read More
Maria
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that
Ruth Vanesa
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Clean room, great staff and wonderful views.
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

My favourite hotel in Guatemala. The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table. The room was clean and spacious. The bathroom had good running water and warm water. The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.
Adrienne
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room, beautiful location, and it was a refreshing stay after being out in a more rural area the week prior. I did end up leaving early, and only staying for one night instead of three, due to the noise from the nearby nightclub. I did read the reviews prior to staying, which indicated there was loud noise coming from the nightclub across the street, but I figured with earplugs I would not have a problem… Heads up, when they say there is loud music, we are talking wall vibrating, earth shaking, reverberating music throughout the room. My ear plugs did help somewhat, but I could feel the bass as I laid in bed trying to get to sleep. Not the hotel’s fault, which is why they still receive a four star review from me, but just beware it is not just “a little bit” of noise!!
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful hotel. Clean and food delicious
Sherlyn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

loved it!
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very central
Carll
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Tracie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.
Read More
peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Loud thumping dance music going next door or below our room every night sometimes until 1 am.
Kenneth
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.
Number of reviews per page
20
40

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Exterior 4 Hotel Santana

Disclaimer

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Overall Ratings & Reviews Hotel Santana

Other sources (155)
8.6
Very Good
From 155 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Santana

Number of reviews per page
20
40
Top reviews
Randall
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location in the western side of Flores looking across at the tiny museum and radio station island of Santa Barbara. Very close to small grocers, gifts shops and delicious, cheap street tacos. 5 minute walk to activity pick up point. Kind and friendly staff, great little cafe that claims to be owned and operated by women, great bar and decent (though expensive) restaurant with the same view as the rooms. There is a disco across the street that is very loud, so bring ear plugs or crank the ac.
Read More
LEONEL
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bastante cómodo, las personas muy amables y los servicios bastante buenos
THOMAS
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was loud, particularly on the first floor, as others reviewers described. One one side is a discotheque, on the other is the restaurant which was noisy and played music until at least 10pm every night. The wifi only worked in one of our two rooms. There was a pool, but it didn't look appealing. However, the included breakfast was good and the location was just a short walk from vehicle access and to the busy streets on the island.
Read More
Helen
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean. One of the window shades was broken. Overall everything was okay.
Troy E
icon-
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room is very basic but with a nice view and balcony if you are facing the lake. Staff were all very kind. But I wouldn’t stay here again because there is a nightclub directly across the street that BLASTS music into the street until at least 1am. Had to sleep with noise cancelling headphones and still could hear the noise.
Gladys
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Front lake stay, clean room, friendly staff. Loved this hotel.
Christopher
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine!
Susanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60. The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards. The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road. The island itself is mainly restaurants, hotels, and a few small stores. We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.
Read More
Maria
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that
Ruth Vanesa
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Clean room, great staff and wonderful views.
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

My favourite hotel in Guatemala. The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table. The room was clean and spacious. The bathroom had good running water and warm water. The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.
Adrienne
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room, beautiful location, and it was a refreshing stay after being out in a more rural area the week prior. I did end up leaving early, and only staying for one night instead of three, due to the noise from the nearby nightclub. I did read the reviews prior to staying, which indicated there was loud noise coming from the nightclub across the street, but I figured with earplugs I would not have a problem… Heads up, when they say there is loud music, we are talking wall vibrating, earth shaking, reverberating music throughout the room. My ear plugs did help somewhat, but I could feel the bass as I laid in bed trying to get to sleep. Not the hotel’s fault, which is why they still receive a four star review from me, but just beware it is not just “a little bit” of noise!!
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful hotel. Clean and food delicious
Sherlyn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

loved it!
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very central
Carll
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Tracie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.
Read More
peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Loud thumping dance music going next door or below our room every night sometimes until 1 am.
Kenneth
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.
Number of reviews per page
20
40