What do past guests say about Hotel Santana?

Hotel Santana is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Santana

Name: Hotel Santana
Address: Calle 30 de Junio, Flores, del Petén, Guatemala, Calle 30 de Junio, del Petén, Guatemala
Rating: 8.6

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8.6

/10

Very Good

155 reviews

What Guests Say About Their Stay

Randall

10.0

/ 10

Great location in the western side of Flores looking across at the tiny museum and radio station island of Santa Barbara. Very close to small grocers, gifts shops and delicious, cheap street tacos. 5 minute walk to activity pick up point. Kind and friendly staff, great little cafe that claims to be owned and operated by women, great bar and decent (though expensive) restaurant with the same view as the rooms. There is a disco across the street that is very loud, so bring ear plugs or crank the ac.

Susanna

10.0

/ 10

When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60. The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards. The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road. The island itself is mainly restaurants, hotels, and a few small stores. We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.

Matthew

10.0

/ 10

My favourite hotel in Guatemala. The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table. The room was clean and spacious. The bathroom had good running water and warm water. The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.

In the Area

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Calle 30 de Junio, Flores, del Petén, Guatemala

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Staying at Hotel Santana is a good choice when you are visiting Flores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Santana Address: Map & Location

Calle 30 de Junio, Flores, del Petén, Guatemala

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Discover More About Hotel Santana

General
Near Flores Dock

Location
With a stay at Hotel Santana in Flores, you'll be just steps from Lake Petén Itzá and Flores Dock. This beach hotel is 29.9 mi (48.1 km) from Tikal National Park and 0.4 mi (0.6 km) from Las Guacamayas Biological Station.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Petén Itzá - 0.1 km / 0.1 mi
Flores Dock - 0.1 km / 0.1 mi
Church of Our Lady of the Remedies - 0.3 km / 0.2 mi
Las Guacamayas Biological Station - 0.4 km / 0.3 mi
Maya Mall - 0.8 km / 0.5 mi
Central Park - 1.1 km / 0.7 mi
Archaeological Site Tayasal - 2 km / 1.2 mi
King Canek Lookout - 2.1 km / 1.3 mi
Centro Cultural Manuel Antonio Baldizón Méndez - 2.3 km / 1.4 mi
Chechenal Beach - 2.4 km / 1.5 mi
Mexican Consulate in Petén - 2.9 km / 1.8 mi
San Miguel & Tayazal - 3.7 km / 2.3 mi
Cuevas de Ak'tun Kan - 3.7 km / 2.3 mi
Ixpanpajul Nature Park - 12.3 km / 7.6 mi
Three Nations Beach - 24.3 km / 15.1 mi

The nearest major airport is Flores (FRS-Mundo Maya Intl.) - 3.2 km / 2 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Rooms
Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Santana

Entertainment Facility

Common Space

Lobby

Exterior

Bedroom

General

Smoking area
Terrace

Public Facilities

Safety deposit box
Coffee shop

Hotel Services

24-hour Receptionist
Concierge

Things to Do

Outdoor pool

Food and Drinks

Snack bar

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Santana

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 13:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 13:00
Available rooms at Hotel Santana	34
Number of floors in Hotel Santana	3
Another facilities in Hotel Santana	Smoking area, Terrace, Safety deposit box, Coffee shop, 24-hour Receptionist

Frequently asked question in Hotel Santana

What are available facilities at Hotel Santana?

There are top facilites at Hotel Santana such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Hotel Santana?

Check-in time at Hotel Santana is staring from 15:00 - 00:00 while the latest check-out time is at before Before 13:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Hotel Santana?

Hotel Santana is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Hotel Santana have?

Hotel Santana has 3 floors.

How many rooms are available at Hotel Santana?

Hotel Santana has 34 rooms in total.

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More Reviews from Other Guests in Hotel Santana

Overall Ratings & Reviews Hotel Santana

Other sources (155)

8.6

Very Good

From 155 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Hotel Santana

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Top reviews

Randall

with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

LEONEL

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Bastante cómodo, las personas muy amables y los servicios bastante buenos

THOMAS

Friends and Family Family

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was loud, particularly on the first floor, as others reviewers described. One one side is a discotheque, on the other is the restaurant which was noisy and played music until at least 10pm every night. The wifi only worked in one of our two rooms. There was a pool, but it didn't look appealing. However, the included breakfast was good and the location was just a short walk from vehicle access and to the busy streets on the island.

Helen

Family

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean. One of the window shades was broken. Overall everything was okay.

Troy E

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The room is very basic but with a nice view and balcony if you are facing the lake. Staff were all very kind. But I wouldn’t stay here again because there is a nightclub directly across the street that BLASTS music into the street until at least 1am. Had to sleep with noise cancelling headphones and still could hear the noise.

Gladys

Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Front lake stay, clean room, friendly staff. Loved this hotel.

Christopher

Leisure with Friends

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine!

Susanna

Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Maria

6.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that

Ruth Vanesa

with Partner

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Clean room, great staff and wonderful views.

Matthew

with Partner

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Adrienne

Leisure

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Clean room, beautiful location, and it was a refreshing stay after being out in a more rural area the week prior. I did end up leaving early, and only staying for one night instead of three, due to the noise from the nearby nightclub. I did read the reviews prior to staying, which indicated there was loud noise coming from the nightclub across the street, but I figured with earplugs I would not have a problem… Heads up, when they say there is loud music, we are talking wall vibrating, earth shaking, reverberating music throughout the room. My ear plugs did help somewhat, but I could feel the bass as I laid in bed trying to get to sleep. Not the hotel’s fault, which is why they still receive a four star review from me, but just beware it is not just “a little bit” of noise!!

Melissa

Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful hotel. Clean and food delicious

Sherlyn

Leisure with Friends

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

loved it!

Karen

Leisure Family

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Very central

Carll

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.

Tracie

Leisure with Friends

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.

Denise

Leisure Family

8.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.

peter

Leisure with Partner

8.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Loud thumping dance music going next door or below our room every night sometimes until 1 am.

Kenneth

6.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.

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