Hotel Laki

The hotel is rural but looks nice with a beautiful area around it. Our room was very small however and for the price I was expecting more. The breakfast was included with the stay and was tasty. The staff was friendly. The true highlight was seeing the auroras for the first time.

We stayed here for 2 nights whilst we covered the south coast in Iceland, this room came with tv/private bathroom/coffee maker etc. We also had the opportunity to go for breakfast each morning which we took advantage of as prices in Iceland for a meal are quite expensive. Breakfast was great with a mix of different options and staff at breakfast were 10/10, parking outside the hotel was also super easy. A couple of gripes would be that our blind seemed to be not working so we had to fight to get them to open and you’re advised to not use the shower for long because there isn’t a lot of hot water, for what we paid (this was the most expensive place across 6 days) it would have been good to be able to take a hot shower at any time but I guess this is to ensure all guests can get hot water so not a major issue. Last of all as you are so far out there aren’t any shops/places to eat so we decided to eat in the hotel, perhaps our fault but we weren’t aware you had to make a reservation, we arrived at the dining area and no one sat us so we stood there for a couple minutes, once we took a seat one girl seemed to keep looking at us but never came over and after 15 minutes we asked a waiter if we could get service, he hesitated and gave us menus (2 different menus for my partner and I) and then we waited another 10 minutes and we got up and left and ate at a restaurant nearby which was delicious. I can’t say that the hotel was super busy with seats remaining so unsure why this happend

Staff was so nice and the included breakfast was great! Staff even let me play the piano in the common room. Loved this stay!

Room had weird smell, very little privacy even with curtains pulled. Staff were very nice though

Hotel was great and clean. Morning chefs were wonderful, helpful and entertaining

Friendly staff, food was excellent!

Lovely room, great location. Good customer service.

Friendly staff, nice buffet breakfast with hot and cold options, very clean rooms. They have a special rooftop area where you can go to view the Aurora. We saw it!

Good property, rooms are cleans and the bed qas comfy

Pleasant location with beautiful views. Hotel staff was friendly. The restaurant is nice - good food, wonderful service. The facilities are in need of upgrading. The price we paid for an "average at best" room was exorbitant. We were charged over $530 (USD) for a room with threadbare curtains and a bathroom with broken fixtures.

Overall good hotel for travelers. Place is easily accessible and clean. Needs improvements on linens!

First if all I have stayed all over Iceland and thus was by far the worst hotel it was worn down and old furniture cheap bathroom fan was like an airplane toilet seat broken drains not work pillows Lumpy bed terrible just overall the worst for the junior suite and 550 us … I would not stay there ! Front desk staff rude just awful

Front desk guy was amazing

This was the only place in Iceland I didn’t like. My reservation was made over 6 months in advance but I got a room in the less renovated wing of the hotel. On arrival the toilet seat was so loose it was a hazard. While it was repaired after complaint I wonder how it went unnoticed if the room was cleaned. The restaurant refused to serve us and asked us to wait when it was late and we were hungry and exhausted saying they were too busy. There were many open tables so we went elsewhere. There were other small things. Loud fan in the bathroom that was connected to the light and stayed on a long time after the light went out.Unappealing shower. Just not a great stay compared to many varied places and levels of stay on the trip.

The staff was wonderful and the restaurant amazing!!! Mattresses a bit tired, bathroom very small and showers smaller but the vibe was A+! The setting is magical and I imagine the views are amazing however we were socked in with fog, rain and wind.

Friendly staff

Great breakfast included. Easy parking. However the standard room is tight, very limited space in bathroom, not enough lighting on the ground level rooms. Staff started cleaning early morning, the door is not soundproof- you could hear everything in the aisle.

Valeria made our stay even better. Excellent service in the restaurant. The food was exceptional. The best food we had in Iceland. And the bathtub was a bonus for achy bones after hiking all week! Will recommend!

Food is quite good.

Hotel Laki can give you a variety of very different experiences. The original(?) building had the better rooms (where I stayed - hence the positive review). Spacious, comfortable, with balcony/veranda. All around, a great room. I did get to see one of the budget room in the newer part of the building - it wasn't great. Tiny, cramped, and just poor quality facilities. They also have the private bungalows, which I didn't get to see, so I can't comment on the quality. The common areas (restaurant, bar, sitting room) were all very nice and well up-kept. Breakfast was very good too. Bottom line is, if you're getting a budget room, expect it not to match the rest of the hotel in terms of niceness. Spring for the nicer ones, if you can.