Amaroossa Cosmo Jakarta

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8.2
/10
Very Good
6,225 reviews

What Guests Say About Their Stay

Toni S.

9.4
/ 10
I have stayed at this hotel twice. The rooms are comfortable and luxurious, complete with an iron and desk. The staff are friendly, the food is delicious and the prices are affordable.
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M***y

10.0
/ 10
I really enjoyed my stay at Cosmo Amaroossa Jakarta. The staff were professional, friendly, and very responsive. The room was clean, comfortable, and well maintained. Breakfast had a good variety of choices and tasted great. The location is very strategic and easy to access. Overall, it was a great experience and definitely worth the price.

Lina F.

9.4
/ 10
This hotel is quite close to Blok M and is conveniently located, as it's located on a main road but isn't too noisy. The rooms are spacious, so you'll feel comfortable and at ease.
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C***e

8.2
/ 10
Good service, comfortable and spacious rooms, beautiful design, and a strategic location that makes it easy to access various places.
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M***a

10.0
/ 10
My family and I frequent the best hotel. The rooms are spacious, carpeted, and very luxurious. The lobby is very large and comfortable. The food is also delicious and comprehensive.
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In the Area
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Jalan Pangeran Antasari No. 9 a-b, Kemang, Mampang, Jakarta, Indonesia, 12410

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Amaroossa Cosmo Jakarta is a good choice when you are visiting Kemang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Amaroossa Cosmo Jakarta

Jalan Pangeran Antasari No. 9 a-b, Kemang, Mampang, Jakarta, Indonesia, 12410
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Lobby Amaroossa Cosmo Jakarta
Lobby 2 Amaroossa Cosmo Jakarta

Discover More About Amaroossa Cosmo Jakarta

The Charm of Amaroossa Cosmo Jakarta

For Australian travellers seeking a comfortable and convenient base in the bustling heart of Indonesia's capital, the Amaroossa Cosmo Jakarta offers a compelling choice. This hotel is strategically positioned to provide easy access to the city's vibrant energy while ensuring a relaxing retreat after a day of exploration. Rates at Amaroossa Cosmo Jakarta start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Amaroossa Cosmo Jakarta

Amaroossa Cosmo Jakarta is situated in the dynamic area of Jakarta Selatan, a prime district known for its blend of commercial activity and residential charm. Located at Jalan Pangeran Antasari No. 9 a-b, Kemang, Mampang, Jakarta, Indonesia, 12410, the hotel is conveniently positioned approximately 10 kilometres from the city centre, offering a balance between accessibility and a more tranquil environment. While not directly adjacent to a train or tram station, the hotel is well-connected to Jakarta's public transportation network, making it easy to navigate the city. The surrounding neighbourhood is alive with a vibrant local atmosphere, offering a glimpse into daily Jakarta life, with numerous cafes and local eateries within easy reach. For those looking to explore further afield, the hotel's location provides a good starting point for discovering the many facets of this sprawling metropolis.

Guest Facilities and Services at Amaroossa Cosmo Jakarta

Guest facilities at Amaroossa Cosmo Jakarta are designed to enhance your stay and cater to the needs of modern travellers. The hotel provides essential amenities that align with preferences often sought by Australian visitors, including reliable free Wi-Fi throughout the property, ensuring you can stay connected. A helpful 24-hour front desk is available to assist with any queries or requests, offering peace of mind at any hour. While specific details on dining prices or operating hours are best confirmed directly, the hotel aims to provide a comfortable and convenient experience, with services like secure luggage storage available for your convenience. Fitness enthusiasts will appreciate the availability of a fitness centre to maintain their workout routines.

Room Information and Stay Experience at Amaroossa Cosmo Jakarta

The hotel offers a range of accommodation options designed to suit various traveller needs. Room types of Amaroossa Cosmo Jakarta are thoughtfully appointed to ensure a restful and pleasant stay. Guests can expect clean and well-maintained rooms, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the external weather. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on providing a comfortable and functional environment for all guests.

Recommended Nearby Dining and Cafes around Amaroossa Cosmo Jakarta

The area surrounding Amaroossa Cosmo Jakarta is a hub for culinary exploration, offering a diverse range of dining experiences. Travellers can immerse themselves in the local food scene, discovering numerous cafes that serve up delicious coffee and light meals, perfect for a leisurely breakfast or brunch. The proximity to local eateries means that authentic Indonesian flavours are readily accessible, alongside international cuisine options. Whether you're craving a traditional local dish or a contemporary café experience, the neighbourhood provides ample choices to satisfy your palate. Exploring the local streets will reveal a vibrant array of options, from bustling food stalls to more established restaurants, ensuring a delightful gastronomic journey.

Popular Attractions and Activities near Amaroossa Cosmo Jakarta

Amaroossa Cosmo Jakarta is ideally situated to explore some of Jakarta's most captivating attractions. Within the vibrant Jakarta Selatan area and its surroundings, visitors can discover a wealth of cultural and recreational sites. Popular destinations include the expansive National Monument Park, offering historical insights and panoramic city views. The National Museum provides a deep dive into Indonesia's rich history and diverse culture. For a taste of modern Jakarta, the upscale shopping malls in the vicinity offer a retail therapy experience. Nature lovers can find respite at Taman Suropati, a charming urban park. Art enthusiasts might enjoy exploring local galleries that showcase Indonesian talent. If you are looking for other activities around Amaroossa Cosmo Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Amaroossa Cosmo Jakarta from the Airport

Navigating your journey from the airport to Amaroossa Cosmo Jakarta is straightforward, with several convenient transportation options available. Understanding the airport transfer service of Amaroossa Cosmo Jakarta is key to a smooth arrival. Here are some common ways on how to get to Amaroossa Cosmo Jakarta from the airport:

  • Airport Link Trains: Many airports offer direct train services that connect to the city centre, from where you can take a taxi or rideshare service to the hotel.
  • Airport Shuttle Buses: Dedicated shuttle buses often operate from the airport to various points in the city, providing a cost-effective transfer option.
  • Public Metered Taxis: Official airport taxis are readily available and offer a direct route to your accommodation. Ensure the meter is used for a fair fare.
  • Rideshare Services: Popular rideshare services can be booked via smartphone apps, offering a convenient and often competitive pricing option for your journey.

For a hassle-free start to your trip, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Amaroossa Cosmo Jakarta

Amaroossa Cosmo Jakarta stands out as an excellent choice for Australian travellers looking for a well-located, comfortable, and service-oriented hotel in Jakarta. Its prime location in Jakarta Selatan ensures easy access to the city's attractions and amenities, while the hotel itself provides a welcoming atmosphere and essential facilities for a pleasant stay.

  • Prime Location: Situated in the vibrant Jakarta Selatan, offering convenient access to dining, shopping, and entertainment.
  • Comfortable Accommodation: Well-appointed rooms with effective climate control and clean facilities ensure a restful experience.
  • Helpful Services: A 24-hour front desk and reliable Wi-Fi cater to the needs of modern travellers.
  • Value for Money: Competitive rates, especially when utilizing special offers, make it an attractive option.

To secure your ideal dates and take advantage of the best rates, it is recommended to Check room availability at Amaroossa Cosmo Jakarta. Book Amaroossa Cosmo Jakarta today and experience the convenience and comfort it offers.

For more options, you can Book budget hotels in Jakarta or Easily book domestic and international flights at low prices.

All facilities in Amaroossa Cosmo Jakarta

Bar, Cafe and Lounge Amaroossa Cosmo Jakarta
Bar, Cafe and Lounge
Swimming Pool Amaroossa Cosmo Jakarta
Swimming Pool
Fitness Center Amaroossa Cosmo Jakarta
Fitness Center
Functional Hall Amaroossa Cosmo Jakarta
Functional Hall
Lobby Amaroossa Cosmo Jakarta
Lobby

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Poolside bar

Things to Do

  • Massage
  • Outdoor pool

General

  • AC
  • Reception hall
  • Connecting rooms
  • Fireplace in lobby
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
  • Wedding service
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Supermarket

Accommodation Policy & General Information in Amaroossa Cosmo Jakarta

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional Policy

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Amaroossa Cosmo Jakarta
97
Number of floors in Amaroossa Cosmo Jakarta
8
Another facilities in Amaroossa Cosmo Jakarta
Breakfast, Buffet breakfast, Buffet dinner, Buffet lunch, Cafe

Frequently asked questions about Amaroossa Cosmo Jakarta

What are available facilities at Amaroossa Cosmo Jakarta?
There are top facilites at Amaroossa Cosmo Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Amaroossa Cosmo Jakarta?
The standard check-in time at Amaroossa Cosmo Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaroossa Cosmo Jakarta provide breakfast?
Yes, Amaroossa Cosmo Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Amaroossa Cosmo Jakarta?
Amaroossa Cosmo Jakarta has a 4.0-star rating.
How many floors does Amaroossa Cosmo Jakarta have?
Amaroossa Cosmo Jakarta has 8.
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Amaroossa Cosmo Jakarta reviews and ratings

Overall Ratings & Reviews Amaroossa Cosmo Jakarta

Traveloka (6,194)
Other sources (31)
8.3
Very Good
From 6,194 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Amaroossa Cosmo Jakarta
All
Bedroom (96)
Staff Friendliness (95)
Room Space (94)
Taste (87)
Variety (84)
Ambiance (83)
Bathroom (82)
Accessibility (81)
Hotel Area (79)
Distance to City Center (66)
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Traveller Reviews Amaroossa Cosmo Jakarta

Number of reviews per page
20
40
Customer reviews
RADOT S.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 day(s) ago
Good with friendly service
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you so much for your excellent rating and your continued trust in Cosmo Amarusa Jakarta. We are delighted to know that you enjoyed your stay with us due to our comfortable and pleasant atmosphere. Your feedback is very meaningful to our team and motivates us to continue striving to provide the best possible experience for all our guests. We appreciate your loyalty and hope to welcome you back again in the near future. Sincerely, UD Arayadi, General Manager, Cosmo Amarusa Jakarta
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N***R
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 day(s) ago
I stayed here for 3 nights and 4 days, but the extension price was significantly different. The main course for breakfast is highly underrated. It tasted awful and was incredibly oily, especially the fried rice. But the desserts were delicious, especially the green bean compote. The fruit was always sweet. The housekeeper who cleaned the room was top-notch. Much nicer than the staff in the lobby and restaurant. The hotel is old but well-maintained. The security guards were also friendly and kind.
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Accommodation's Reply
01 Oct 2026
“Dear Mr. Niken Salindri, Thank you for your review and feedback. We apologize for any inconvenience regarding the renewal price and the quality of some breakfast menu items not meeting your expectations. We will review your feedback with the relevant team. We are glad you enjoyed the desserts, fruit, and the service from our housekeeping and security teams. Thank you for your compliments, and we hope to welcome you back again with an even better experience. Sincerely, Management, General Manager, Cosmo Amarusa Jakarta”
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
I liked the food, there was a lot of variety. The only downside was that the tissues in the room ran out and weren't refilled. Otherwise, it was good, and I'll try it again sometime.
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Accommodation's Reply
01 Oct 2026
"Thank you very much for taking the time to write a review and choosing Cosmo Amarusa Jakarta as your accommodation. We are delighted that you enjoyed the variety of food we served and were impressed with your overall stay. On the other hand, we apologize for the inconvenience regarding the shortage of tissue paper in the room that was not replenished. We have informed the housekeeping team about this for their evaluation purposes, to ensure that cleanliness and amenities in the room are always at a high standard. Thank you for this helpful feedback. We hope to welcome you back again in the future with even better service. Sincerely, The Management Team, Cosmo Amarusa Jakarta"
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I***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
The AC is hot. When I complained, the response was very slow!! They didn't even follow up. And many other things!!
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Accommodation's Reply
29 Sep 2026
Dear Ms. Ilma Nur, Sincerely yours, from Cosmo Amarusa Jakarta. Thank you for taking the time to write such a wonderful review. We apologize for the inconvenience you experienced regarding the insufficient air conditioning and the delayed handling and follow-up by our team. We will take your feedback into consideration to improve our services in the future. We hope to welcome you back to Cosmo Amarusa Jakarta on your next visit to Jakarta. Sincerely, The Management Team, Cosmo Amarusa Jakarta
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I***A
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
The AC is hot. When I complained, the response was very slow! They didn't even follow up. And other things!!
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Accommodation's Reply
29 Sep 2026
Dear Ms. Ilma Nur, Sincerely yours, from Cosmo Amarusa Jakarta. Thank you for taking the time to write such a wonderful review. We apologize for the inconvenience you experienced regarding the insufficient air conditioning and the delayed handling and follow-up by our team. We will take your feedback into consideration to improve our services in the future. We hope to welcome you back to Cosmo Amarusa Jakarta on your next visit to Jakarta. Sincerely, The Management Team, Cosmo Amarusa Jakarta
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Adzikra A. E. i.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's so comfortable and quiet that makes for a good night's sleep.
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Accommodation's Reply
21 Sep 2026
Dear valued guest, this is Cosmo Amarusa Jakarta. First of all, we sincerely thank you for choosing Cosmo Amarusa Jakarta as your accommodation during your stay in South Jakarta. Cosmo Amarusa Jakarta is committed to providing the best service to all our guests. Our attentive service and clean rooms are proof of our dedication to ensuring a safe and comfortable experience for every guest. Furthermore, our friendly and professional staff strive to provide the best service to ensure you have an enjoyable and relaxing time during your stay. Cosmo Amarusa Jakarta features several meeting rooms suitable for various events, including conferences, meetings, and weddings. Our banquet hall boasts the best facilities in South Jakarta and features a spacious, pillar-free layout, making it perfect for large-scale events. Thank you once again for choosing our hotel, and we hope you have an even more satisfying experience on your next visit. Sincerely, Yudi Ariadi, General Manager
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Adzikra A. E. i.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Cool comfortable, quiet that makes me sleep soundly.
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Accommodation's Reply
21 Sep 2026
Dear Valued Guests, Warm greetings from Cosmo Amaroossa Jakarta! First, I would like to thank you for choosing Cosmo Amaroossa Jakarta as your preferred accommodation during your stay in South Jakarta. Cosmo Amaroossa Jakarta is committed to providing the best service to all guests. Our clean rooms and excellent service are a testament to our dedication to creating a safe and comfortable atmosphere for all our guests. We also have friendly and professional staff in their respective fields, ready to provide the best service to ensure a pleasant and comfortable stay. At Cosmo Amaroossa Jakarta, we also have several meeting rooms available for various events, from conferences and gatherings to weddings and more. Our Grand Hall is the best in South Jakarta, with its spacious and pillar-free design, making it ideal for large gatherings. Thank you again for your willingness to share your experience with us. We hope your next visit will be even better than the last. Sincerely, Yudi Arayadi, General Manager
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A***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good service commensurate with the room rate. Attention to detail is needed to improve comfort. The pool is clean, and the lobby area is infested with mosquitoes at night. Staff were quick to assist. Upon arrival, the bidet was broken. It's best to check the room before using it.
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Accommodation's Reply
09 Sep 2026
Dear Guest, Thank you for taking the time to provide a detailed review and for giving us an excellent rating of 8.5. We sincerely apologize for the inconvenience caused by the unsatisfactory condition of the room and the swimming pool. However, we appreciate your feedback on this matter, as it allows us to address the issues promptly and ensure the pool becomes cleaner and more comfortable. Regarding the mosquitoes, we carry out cold-fogging treatments in public areas every night, but we will make improvements if the results have not been fully effective. Once again, thank you for your valuable feedback and for appreciating our service. We look forward to welcoming you back to Amaroossa Cosmo Jakarta and providing an even better experience during your next visit. Warm regards, Management Amaroossa Cosmo Jakarta
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Andika D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff is friendly. The room is quite clean too.
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Accommodation's Reply
04 Sep 2026
Dear Ms. Andika, Thank you very much for your wonderful feedback and for giving us an excellent rating of 9.1. We are delighted to know that you enjoyed your stay and were pleased with the friendliness of our staff and the cleanliness of your room. Your kind words are truly appreciated and will be shared with our team as an encouragement to continue providing warm and attentive service to our guests. Thank you once again for choosing Amaroossa Cosmo Jakarta. We look forward to welcoming you back for another pleasant stay. Warm regards, Management Amaroossa Cosmo Jakarta
Reza F.
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
More attention to the AC, I was sleeping with a broken AC.
1 people find it helpful
Accommodation's Reply
04 Sep 2026
Dear Mr. Reza, Thank you for taking the time to share your feedback regarding your recent stay at Amaroossa Cosmo Jakarta. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important a properly functioning AC is, especially when you need a comfortable environment to rest after a long day. We truly regret that the condition of the AC affected your sleeping experience. Your feedback has been taken seriously and has been shared with our Engineering team for further inspection and necessary corrective action to prevent a similar issue from occurring again. We appreciate your understanding and valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and pleasant stay. Warm regards, Management Amaroossa Cosmo Jakarta
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Of the 3 elevators, only 1 was working, so it took a long time to get down when checking out.
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Accommodation's Reply
04 Sep 2026
Dear Guest, Thank you for taking the time to share your feedback and for giving us a wonderful rating of 8.8. We sincerely apologize for the inconvenience you experienced during your check-out due to one of our three elevators being temporarily out of service. We understand that this may have caused a longer waiting time, especially during busy periods. Your feedback has been noted and shared with our Engineering team for further attention and maintenance to ensure all elevator facilities remain available and operational for our guests. Thank you for your understanding and for choosing Amaroossa Cosmo Jakarta. We look forward to welcoming you back and providing you with an even smoother experience. Warm regards, Management Amaroossa Cosmo Jakarta
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
Unfortunately, the AC was hot during my stay, it only felt like a fan, it didn't cool down. My room was 1011. Sorry, please fix it. Next time you give me a room, make sure the AC is good. A little disappointed.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Beloved Guest, Thank you for taking the time to share your feedback and for giving us a wonderful rating of 8.9. We sincerely apologize for the inconvenience you experienced with the air conditioning during your stay. We understand how important a comfortable room temperature is, especially after a long day. Your feedback regarding the AC in Room 1011 has been noted and will be immediately shared with our Engineering and Housekeeping teams for further checking and improvement. We also appreciate your kind reminder regarding the room condition. Please rest assured that we take your comments seriously and will continue to improve our facilities and services. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Amaroossa Cosmo Jakarta and providing you with a more comfortable experience on your next stay. Warm regards, Management Amaroossa Cosmo Jakarta
G***s
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The room was ok...but when I first arrived, I had 2 children and luggage. There was no help from the security staff when I checked in and wanted to enter the room. There was no coordination with the staff to help me with the luggage.
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Accommodation's Reply
04 Sep 2026
Dear Guest, Thank you for taking the time to share your feedback and for giving us a very good rating of 8.7. We are pleased to know that you found your room satisfactory. However, we sincerely apologize for the inconvenience you experienced upon arrival, particularly regarding the assistance and coordination with our Security team when you were checking in with your children and luggage. We understand that assistance with luggage is especially important after a long journey, and we regret that our service did not meet your expectations at that moment. Your feedback has been taken seriously and will be shared with our Security and Front Office teams to improve communication and coordination, ensuring that our guests receive proper assistance from the moment they arrive. Thank you once again for your valuable feedback. We truly appreciate your understanding and hope to have the opportunity to provide you and your family with a more seamless and welcoming experience on your next visit. Warm regards, Management Amaroossa Cosmo Jakarta
Sahat T. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
For the chairs in the room, please pay attention to keep them neat and clean.
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Accommodation's Reply
24 Aug 2026
Dear Mr Sahat T. A. Thank you very much for your perfect 10.0 rating and for sharing your feedback with us. We truly appreciate your kind reminder regarding the chairs in the room. We will coordinate with our Housekeeping team to ensure that the chairs are properly arranged and kept clean, so our guests can enjoy a more comfortable stay. Thank you once again for your valuable feedback. We look forward to welcoming you back to Cosmo Amaroossa Jakarta. Warm regards, Management Cosmo Amaroossa Jakarta
i***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The place is comfortable, clean, easy to find food, close to recreation areas
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Accommodation's Reply
20 Aug 2026
Dear Guest, Thank you very much for your wonderful rating and for sharing your experience with us. We are delighted to know that you enjoyed our comfortable and clean surroundings, as well as our convenient location with easy access to food and nearby recreational areas. We truly appreciate your kind feedback and hope to welcome you back to Cosmo Amaroossa Jakarta for another enjoyable stay in the future. Warm Regards, Managements Cosmo Amaroossa Jakarta
J***i
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
Old hotel. Just so-so. Thank you.
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Accommodation's Reply
13 Aug 2026
Dear Beloved Guest, Thank you for taking the time to share your rating and feedback. We truly appreciate your support and are pleased to know that you had a pleasant stay with us. We hope to have the opportunity to welcome you back to Cosmo Amaroossa Jakarta and provide you with an even better experience on your next visit. Warm Regards, Managements Cosmo Amaroossa Jakarta
Reza E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
My son really enjoyed staying at Amarosa Cosmo Jakarta because the hotel is nice, aesthetic, and clean.
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Accommodation's Reply
14 Jul 2026
Dear Reza E., Warmest Greetings from Cosmo Amaroossa Jakarta. Thank you for taking the time to share your wonderful review and for giving us a perfect rating. We are truly delighted to know that you and your child enjoyed your stay and found our hotel beautiful, clean, and comfortable. Your kind words are a great motivation for our team to continue delivering the best hospitality experience to every guest. We sincerely appreciate your support and hope to have the pleasure of welcoming you and your family back to Cosmo Amaroossa Jakarta in the near future. Warm regards, Yudi Aryadi General Manager Cosmo Amaroossa Jakarta
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Adhitya W.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 13 week(s) ago
Amaroosa Cosmo seems unprepared to handle a full booked condition, especially with a large group. I booked 4 rooms that day. Valet parking was handled by only one security guard (a real hero, because he was capable and quick), but the queue was still long. We arrived at the hotel after 2 PM but could only check in at 4 PM, with the reason being housekeeping was still working. Upon entering the room at 4 PM, none of the rooms had towels. The towels were still being "picked up" from somewhere. Even after the towels were at the hotel, they weren't immediately distributed to the rooms that lacked them. The room refrigerator? Dead. The AC in the dressing room for the event on the 9th floor? Dead. It seemed to still be dead even after our event finished at midnight.
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Accommodation's Reply
08 Jul 2026
Dear Mr/Mrs. Adhitya W., Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. We understand how frustrating it must have been to experience a delayed check-in, especially after a long journey and while traveling with a large group. On the day of your arrival, the hotel was operating at full occupancy, which unfortunately impacted our room preparation process. However, we fully acknowledge that this should not have affected the quality of your stay, and we sincerely regret the inconvenience caused by the delayed room readiness, towel availability, and the issues you encountered with the air conditioning and refrigerator. Please be assured that your feedback has been shared with our Housekeeping and Engineering teams for immediate evaluation and improvement. We are also reviewing our operational procedures to ensure better preparedness during high occupancy periods. We truly appreciate your constructive feedback, as it helps us improve our services. We hope you will give us another opportunity to welcome you back and provide you with the comfortable and seamless experience that you rightfully expect from Amaroossa Cosmo Jakarta. Warm regards, Management Amaroossa Cosmo Jakarta
Dian E. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Comfortable, friendly staff, clean, close to everything.
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Accommodation's Reply
07 Jul 2026
Dear Mr. Dean E.W., From Cosmo Amarusa Jakarta, we respectfully thank you for taking the time to write such a positive review and giving us a perfect score. We are delighted to hear that you enjoyed your stay at Cosmo Amarusa Jakarta. Thank you for your compliments on the friendly service, breakfast, and the service provided by Nabila, one of our team members. We will forward your compliments to her as a token of our gratitude and to inspire her to continue providing the best possible service to all our guests. Your positive review is a source of pride and encouragement for our entire team in striving to improve the quality of our service and create memorable guest experiences. We hope to welcome you back to Cosmo Amarusa Jakarta on your next visit to Jakarta. Sincerely, UD Arayadi, General Manager, Cosmo Amarusa Jakarta
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W***u
icon-origin-TRAVELOKA
6.7
/10
Reviewed 18 week(s) ago
The air conditioning in the room was hot. Breakfast wasn't very tasty.
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1 people find it helpful
Accommodation's Reply
06 Jun 2026
Dear Valued Guests, It is with great pleasure that we are pleased to inform you of the following from Cosmo Amarusa Jakarta. First, I would like to thank you for choosing Cosmo Amarusa Jakarta as your preferred accommodation during your stay in South Jakarta. Thank you very much for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced regarding the air conditioning in your room and the taste of the breakfast menu not meeting your expectations. Please give us the opportunity to welcome you again in the future and prove that we have restored the highest standards of quality that you deserve. Thank you again for sharing your experience with us. We hope your next visit will be even better than this one. Sincerely, The Management Team
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