Ascent Hotel & Cafe Malang

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8.4
/10
Very Good
13,507 reviews

What Guests Say About Their Stay

Staff Friendliness (338)
Distance To City Center (333)
Bedroom (297)
Ambiance (274)

S***h

10.0
/ 10
The room and toilet are clean, the facilities are as described, the view is also good, especially since there is a swimming pool on the rooftop, the breakfast is also delicious and varied, the location is close to the city center, recommended
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Aldaa

10.0
/ 10
The service was good and friendly. The place was very clean and well-maintained. The room was spotless and smelled great. And the food was delicious. I'll definitely be back here next time I'm in Malang 😍
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Rose A.

9.4
/ 10
Staying here for two days felt like home. The hotel is really proper and has many facilities. The receptionist is very responsive to guests, and the best part is the rooftop. They even have a bar upstairs with a chef-worthy menu, proper fine dining. I'll be back again if I'm in Malang. The location is also great.
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P***T

10.0
/ 10
Overall, Ascent Hotel & Cafe Malang offers excellent service, comfortable rooms, and a strategic location. It's highly recommended for guests visiting Malang for business or leisure.
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Verified Traveler

10.0
/ 10
Friendly service, complete facilities, well-maintained cleanliness, secure Wi-Fi without a password. Simply the best! Next time you visit Malang, you can stay at Ascent Hotel & Cafe Malang.
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In the Area
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Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Ascent Hotel & Cafe Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ascent Hotel & Cafe Malang

Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Ascent Hotel & Cafe Malang
Lobby 2 Ascent Hotel & Cafe Malang

Discover More About Ascent Hotel & Cafe Malang

The Charm of Ascent Hotel & Cafe Malang

For Australian travellers seeking a comfortable and convenient base in the heart of East Java, Indonesia, the Ascent Hotel & Cafe Malang offers a welcoming retreat. Nestled in the vibrant city of Malang, this hotel provides a blend of modern amenities and local charm, making it an ideal choice for both leisure and business trips. Whether you're exploring the rich culture of Jawa Timur or simply looking for a relaxing getaway, Ascent Hotel & Cafe Malang is poised to exceed your expectations.

Rates at Ascent Hotel & Cafe Malang start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Ascent Hotel & Cafe Malang

Ascent Hotel & Cafe Malang is strategically situated in the bustling city of Malang, a prominent urban centre in Jawa Timur. Located at {localAddressString}, the hotel offers excellent connectivity. It is conveniently positioned approximately 10 kilometres from the city centre, providing a balance between accessibility and a peaceful environment. For those arriving by air, the hotel is roughly 15 kilometres from Abdul Rachman Saleh Airport (MLG), making your journey from the airport straightforward. The surrounding area is known for its lively atmosphere, with a good selection of local eateries and shops within easy reach, perfect for travellers who enjoy immersing themselves in the local scene.

Guest Facilities and Services at Ascent Hotel & Cafe Malang

Guest facilities at Ascent Hotel & Cafe Malang are designed to ensure a comfortable and hassle-free stay. Travellers will appreciate the availability of essential services that cater to modern needs. The hotel provides complimentary Wi-Fi, allowing you to stay connected throughout your visit. A helpful 24-hour front desk is on hand to assist with any queries or requests, ensuring you always have support. For those who enjoy starting their day with a good coffee and a satisfying meal, the on-site cafe offers a delightful experience, reminiscent of Australia's own strong café culture. Secure luggage storage is also available, providing peace of mind for those with early arrivals or late departures.

Room Information and Stay Experience at Ascent Hotel & Cafe Malang

Ascent Hotel & Cafe Malang offers a range of well-appointed rooms designed for comfort and relaxation. The variety of available rooms ensures that whether you're travelling solo, as a couple, or with family, you'll find a suitable option. Room types of Ascent Hotel & Cafe Malang are crafted to provide a serene environment after a day of exploration. Guests can expect clean and comfortable accommodations featuring effective climate control, ensuring a pleasant temperature regardless of the weather outside. The beds are designed for a restful sleep, and the bathrooms are kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around Ascent Hotel & Cafe Malang

Malang is renowned for its vibrant culinary scene, and Ascent Hotel & Cafe Malang places you right in the heart of it. The hotel's own cafe is a highlight, offering delicious coffee and a selection of meals that can satisfy any craving, from a hearty breakfast to lighter fare. Beyond the hotel, the surrounding streets are dotted with local eateries and cafes, offering a taste of authentic Indonesian cuisine and popular brunch spots. You can explore a variety of local flavours, from traditional street food to more contemporary dining experiences. The proximity to these establishments makes it easy to discover new favourite dishes and enjoy the lively food culture of Malang.

Popular Attractions and Activities near Ascent Hotel & Cafe Malang

Malang and its surroundings offer a wealth of attractions for every type of traveller. Explore the stunning natural beauty of the region, from the majestic Bromo Tengger Semeru National Park, famous for its volcanic landscapes and sunrise views, to the refreshing air of Coban Rondo Waterfall, a picturesque spot perfect for a leisurely stroll. Immerse yourself in local culture at the Museum Angkut, an innovative transportation museum, or wander through the colourful Jodipan village, a vibrant residential area transformed into a photogenic attraction. For a taste of local life and unique souvenirs, a visit to Pasar Besar Malang, the city's main market, is a must. If you are looking for other activities around Ascent Hotel & Cafe Malang, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Ascent Hotel & Cafe Malang from the Airport

Navigating your way to Ascent Hotel & Cafe Malang from Abdul Rachman Saleh Airport (MLG) is straightforward, with several convenient options available. Understanding how to get to Ascent Hotel & Cafe Malang ensures a smooth start to your Indonesian adventure.

  • Airport Link Trains:

    While direct train services from the airport might not be available, you can often connect to the city's train network via a short taxi or rideshare service from the airport to the nearest station.
  • Airport Shuttle Buses:

    Look for official airport shuttle bus services that operate between the airport and key points in Malang city. These are often a cost-effective option.
  • Public Metered Taxis:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare services are a convenient and often affordable way to reach your destination directly from the airport.

For a hassle-free journey, consider pre-booking your transport. You can explore options for an Airport transfer service to ensure a seamless arrival.

Summary of Why You Should Choose Ascent Hotel & Cafe Malang

Ascent Hotel & Cafe Malang stands out as an excellent choice for Australian travellers looking for a well-located, comfortable, and friendly accommodation in Malang. Its prime location offers easy access to local attractions and dining, while the hotel itself provides a relaxing environment with essential amenities.

  • Convenient Location:

    Situated in a vibrant part of Malang, with easy access to transport and local points of interest.
  • Comfortable Stay:

    Well-maintained rooms with effective climate control and clean facilities ensure a pleasant experience.
  • Friendly Service:

    A 24-hour front desk and helpful staff are ready to assist with your needs.
  • On-site Cafe:

    Enjoy quality coffee and meals without leaving the hotel, catering to those who appreciate a good cafe experience.

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All facilities in Ascent Hotel & Cafe Malang

Entertainment Facility Ascent Hotel & Cafe Malang
Entertainment Facility
Common Space Ascent Hotel & Cafe Malang
Common Space
Lobby Ascent Hotel & Cafe Malang
Lobby
Accommodation Services Ascent Hotel & Cafe Malang
Accommodation Services
Bedroom Ascent Hotel & Cafe Malang
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet lunch
  • Cafe
  • Dining area
  • Set menu dinner

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Transportation

  • Car rental
  • Secure parking
  • Valet parking

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ascent Hotel & Cafe Malang

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascent Hotel & Cafe Malang
102
Number of floors in Ascent Hotel & Cafe Malang
7
Another facilities in Ascent Hotel & Cafe Malang
Bellhop, Welcoming drinks, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked questions about Ascent Hotel & Cafe Malang

What are available facilities at Ascent Hotel & Cafe Malang?
There are top facilites at Ascent Hotel & Cafe Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascent Hotel & Cafe Malang?
The standard check-in time at Ascent Hotel & Cafe Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascent Hotel & Cafe Malang provide breakfast?
Yes, Ascent Hotel & Cafe Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascent Hotel & Cafe Malang?
Ascent Hotel & Cafe Malang has a 3.0-star rating.
How many floors does Ascent Hotel & Cafe Malang have?
Ascent Hotel & Cafe Malang has 7.
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Ascent Hotel & Cafe Malang reviews and ratings

8.4
Very Good
From 13,507 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Ascent Hotel & Cafe Malang
All
Staff Friendliness (226)
Distance to City Center (215)
Bedroom (207)
Accessibility (194)
Ambiance (190)
Hotel Area (182)
Bathroom (180)
Room Space (163)
Family Friendly (152)
Wifi (152)
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Traveller Reviews Ascent Hotel & Cafe Malang

Number of reviews per page
20
40
Customer reviews
Y***k
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 day(s) ago
I've stayed at this hotel many times. The location is quite strategic, right in the city center. However, the food variety is lacking.
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Riki A.
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 day(s) ago
Cool, modern, and suitable for young people.
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Accommodation's Reply
02 Aug 2026
Dear Mr. Riki A., “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted to hear that you enjoyed the modern concept and atmosphere of Ascent Hotel & Cafe Malang, which is perfect for the younger generation. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Management Team
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R***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Recommended and must be added to favorites
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Valued Guests, Warm regards from Ascent Hotel & Cafe Malang. Thank you so much for choosing Ascent Hotel & Cafe Malang and for sharing your positive photos and review. We are delighted to know that your stay was a memorable experience and that our hotel has become one of your favorites. Your support is invaluable to our entire team as we continue to strive to provide the best service. We look forward to welcoming you back again in the future! Sincerely, Kukuh Galih M. Management
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A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, it was good, but the cleaning, like laundry, wasn't very neat and tidy, and the bedcover had many discolored spots. Thank you in advance, Ascent Hotel & Cafe team.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. Thank you for taking the time to share your photos and review. We appreciate your overall compliments, but we sincerely apologize for the inconvenience related to the condition of the linens and the unsatisfactory cleaning results. Your feedback is valuable for our housekeeping team's evaluation, allowing us to further improve our service quality standards. We apologize and will do our best to provide a better experience for your next stay. Sincerely, Kukuh Galil M. Management
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Meli Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is close to the city, with friendly, and very satisfying service. If I come to Malang again, I'll definitely stay at this hotel. I wanted to stay for three days, but they were fully booked, so I could only stay for one.
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Accommodation's Reply
29 Jul 2026
Dear Ms. Meli Y., Greetings from Ascent Hotel & Cafe Malang. Thank you so much for your excellent review and perfect rating. We are delighted to hear that you enjoyed our superb location and the friendly and pleasant service from our staff. We apologize that our rooms were fully booked, limiting your stay to only one day. For your next stay in Malang, we recommend booking in advance so you can enjoy a longer stay and fully utilize our facilities. We hope to welcome you back to Ascent Hotel & Cafe Malang again! Sincerely, Kukuh Galih M. Management
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S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room and toilet are clean, the facilities are as described, the view is also good, especially since there is a swimming pool on the rooftop, the breakfast is also delicious and varied, the location is close to the city center, recommended
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, “Warm greetings from Ascent Hotel & Cafe Malang” ✨ Thank you so much for taking the time to write such a wonderful review! We are delighted that you enjoyed the comfort and cleanliness of your rooms, the rooftop view, the quality of our food, and our excellent location. Seeing you leave with a smile is the greatest joy for our entire team. We hope to see you again on your next visit to Ascent Hotel & Cafe Malang! Have a safe journey! 🙌 Sincerely, Kukuh Galih M. Management
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Aldaa
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service was good and friendly. The place was very clean and well-maintained. The room was spotless and smelled great. And the food was delicious. I'll definitely be back here next time I'm in Malang 😍
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Accommodation's Reply
26 Jul 2026
Dear Ms. Alda, "Greetings from Ascent Hotel & Cafe Malang." Thank you for sharing your wonderful moments during your stay with us. We are very proud to know that the cleanliness of our rooms and the quality of our food contributed to your comfort. Ascent Hotel & Cafe is committed to always providing the best experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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F***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is strategic, but the room is a bit smelly, but it's okay.
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1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your review of your stay at our hotel. We are pleased that you enjoyed your stay, especially our excellent location. However, we apologize for the room not meeting your expectations. Your feedback is invaluable for our ongoing improvements. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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Retno P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've stayed here several times... it never fails... the food is delicious, the facilities are complete.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Retno P., “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for choosing our hotel every time you visit Malang. Thank you for taking the time to write such a positive review. We are very pleased to hear that you enjoyed the facilities, food, and service from our staff. Your satisfaction is always our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the food is delicious
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your wonderful moments with us during your stay. We are extremely proud to know that our culinary services and the dedication of our staff successfully provided you with a comfortable and enjoyable experience. Ascent Hotel & Cafe is committed to always providing the best possible experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, clean, the staff is friendly, the food is delicious and varied, and the rooms have smart TVs. The only downside is the room size, which is relatively small compared to other hotels in the same price range.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you very much for choosing Ascent Hotel & Cafe Malang and for providing us with your valuable review. We are delighted that you felt comfortable during your stay and appreciated the cleanliness, the service of our staff, the smart TV amenities, and the variety of food we offer. Regarding your suggestion about room size, we greatly appreciate your feedback. This information is used to evaluate and improve the comfort of all our guests. Ascent Hotel & Cafe is committed to always providing the best possible experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galil M. Management
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Rose A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Staying here for two days felt like home. The hotel is really proper and has many facilities. The receptionist is very responsive to guests, and the best part is the rooftop. They even have a bar upstairs with a chef-worthy menu, proper fine dining. I'll be back again if I'm in Malang. The location is also great.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Ms. Rose A., "Greetings from Ascent Hotel & Cafe Malang!" ✨ Thank you so much for taking the time to write such a wonderful review! We are delighted to read that you enjoyed the rooftop view, the food at our restaurant, and the service from our staff. Seeing you leave with a smile is the greatest joy for our entire team. We look forward to seeing you again at Ascent Hotel & Cafe Malang next time! Have a safe journey! 🙌 Sincerely, Kukuh Galil M. Management
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Strategic location, swimming pool is in the right position and nice on the rooftop.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang. Thank you so much for taking the time to write such a wonderful review. We are delighted that you enjoyed our excellent location and rooftop pool. Your satisfaction is our top priority. We look forward to welcoming you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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sapto t. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff, including security, are friendly, the driver is also fast...it's suitable for a meetpoint that wants to go to Bromo or Tumpak Sewu, strategic location, not far from the station, Klojen market, or Jln Jln K Batu.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Sapto T. W., “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you very much for sharing your review and experience during your stay at our hotel. We are delighted and proud to read your compliments regarding the warmth of our staff, security team, and the promptness of our other team members. It’s good to know that our convenient location can help facilitate your travel planning to Bromo, Tumpak Sewu, or the surrounding areas of Malang and Batu. Ascent Hotel & Cafe is committed to always providing the best experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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P***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall, Ascent Hotel & Cafe Malang offers excellent service, comfortable rooms, and a strategic location. It's highly recommended for guests visiting Malang for business or leisure.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to review our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially with the room amenities and excellent location. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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d***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Friendly staff, clean rooms and bathrooms.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guests, "Ascent Hotel & Cafe Malang" would like to extend our sincere gratitude for sharing your wonderful time with us. We are extremely proud to know that the cleanliness of your rooms and the dedicated service of our staff have provided you with utmost comfort. Ascent Hotel & Cafe is committed to always providing the best possible experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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Reza R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's been really comfortable staying here ever since.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Reza R., “From Ascent Hotel & Cafe Malang,” Thank you so much for your countless visits to our hotel and for taking the time to write such a wonderful review. We are delighted to hear that you enjoy the comfort of all our facilities and the service of our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly service, complete facilities, well-maintained cleanliness, secure Wi-Fi without a password. Simply the best! Next time you visit Malang, you can stay at Ascent Hotel & Cafe Malang.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to share your photos and wonderful experience. We are delighted to hear that you enjoyed our hotel facilities, including the internet service and cleanliness. Your satisfaction is our top priority and the greatest motivation for us to continue providing the best service. We hope to welcome you back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Andri S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel was clean, and the room was very spacious, as I stayed in the Pinnacle Suite. The TV was great and the AC was cool. Yesterday, the kids planned to go swimming in the morning, but the pool was still being cleaned, so they didn't have time. Maybe try again some other time.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Andri S., "Greetings from Ascent Hotel & Cafe Malang" ✨ Thank you so much for staying at Ascent Hotel & Cafe Malang and giving us a perfect 10-star review! We are delighted to hear that you and your family enjoyed the comfort of the Pinnacle Suite, from its cleanliness and spaciousness to the TV and cool air conditioning. Regarding the pool facilities, which were just cleaned this morning, we apologize for any inconvenience caused. We perform periodic cleaning to maintain the cleanliness and safety of the water for all our guests. Your satisfaction is our top priority and the greatest motivation for us to continue providing the best service. We hope that on your next visit, you and your family will enjoy all the facilities of our hotel again 🙌 Sincerely, Kukuh Galih M. Management
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Lukas H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
For breakfast in the morning, it felt lacking seasoning when I checked in on July 6th to July 7th. The quality of the breakfast needs to be improved. For Gin-G cafe, I tried the matcha latte with coconut water combination, the taste was really great. For the hotel room, the facilities and amenities were all good, including the pool, only the towels at the pool should be given for 2 people, not just 1. Thank you for the beautiful memories created at this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Lucas H., "Greetings from Ascent Hotel & Cafe Malang!" ✨ Thank you so much for choosing Ascent Hotel & Cafe Malang and for taking the time to provide us with such a detailed review and feedback. We are delighted to hear that you enjoyed the comfort of your room, the facilities, the swimming pool, and the unique taste of our Matcha Latte with Coconut Water at Gin² Cafe. Thank you also for your valuable feedback regarding the taste of our breakfast and the towel arrangement at the pool area. We have forwarded this message to our Food and Beverage and Operations teams immediately for evaluation and future improvements. I am happy to have been a part of your wonderful experience. We hope to welcome you again next time with an even better experience! Sincerely, Kukuh Galil M. Management
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Bedroom 4 Ascent Hotel & Cafe Malang

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8.4
Very Good
From 13,507 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Ascent Hotel & Cafe Malang
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Staff Friendliness (226)
Distance to City Center (215)
Bedroom (207)
Accessibility (194)
Ambiance (190)
Hotel Area (182)
Bathroom (180)
Room Space (163)
Family Friendly (152)
Wifi (152)
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Traveller Reviews Ascent Hotel & Cafe Malang

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40
Customer reviews
Y***k
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 day(s) ago
I've stayed at this hotel many times. The location is quite strategic, right in the city center. However, the food variety is lacking.
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Riki A.
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 day(s) ago
Cool, modern, and suitable for young people.
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Accommodation's Reply
02 Aug 2026
Dear Mr. Riki A., “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted to hear that you enjoyed the modern concept and atmosphere of Ascent Hotel & Cafe Malang, which is perfect for the younger generation. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Management Team
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R***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Recommended and must be added to favorites
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Valued Guests, Warm regards from Ascent Hotel & Cafe Malang. Thank you so much for choosing Ascent Hotel & Cafe Malang and for sharing your positive photos and review. We are delighted to know that your stay was a memorable experience and that our hotel has become one of your favorites. Your support is invaluable to our entire team as we continue to strive to provide the best service. We look forward to welcoming you back again in the future! Sincerely, Kukuh Galih M. Management
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A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, it was good, but the cleaning, like laundry, wasn't very neat and tidy, and the bedcover had many discolored spots. Thank you in advance, Ascent Hotel & Cafe team.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. Thank you for taking the time to share your photos and review. We appreciate your overall compliments, but we sincerely apologize for the inconvenience related to the condition of the linens and the unsatisfactory cleaning results. Your feedback is valuable for our housekeeping team's evaluation, allowing us to further improve our service quality standards. We apologize and will do our best to provide a better experience for your next stay. Sincerely, Kukuh Galil M. Management
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Meli Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is close to the city, with friendly, and very satisfying service. If I come to Malang again, I'll definitely stay at this hotel. I wanted to stay for three days, but they were fully booked, so I could only stay for one.
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Accommodation's Reply
29 Jul 2026
Dear Ms. Meli Y., Greetings from Ascent Hotel & Cafe Malang. Thank you so much for your excellent review and perfect rating. We are delighted to hear that you enjoyed our superb location and the friendly and pleasant service from our staff. We apologize that our rooms were fully booked, limiting your stay to only one day. For your next stay in Malang, we recommend booking in advance so you can enjoy a longer stay and fully utilize our facilities. We hope to welcome you back to Ascent Hotel & Cafe Malang again! Sincerely, Kukuh Galih M. Management
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S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room and toilet are clean, the facilities are as described, the view is also good, especially since there is a swimming pool on the rooftop, the breakfast is also delicious and varied, the location is close to the city center, recommended
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, “Warm greetings from Ascent Hotel & Cafe Malang” ✨ Thank you so much for taking the time to write such a wonderful review! We are delighted that you enjoyed the comfort and cleanliness of your rooms, the rooftop view, the quality of our food, and our excellent location. Seeing you leave with a smile is the greatest joy for our entire team. We hope to see you again on your next visit to Ascent Hotel & Cafe Malang! Have a safe journey! 🙌 Sincerely, Kukuh Galih M. Management
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Aldaa
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service was good and friendly. The place was very clean and well-maintained. The room was spotless and smelled great. And the food was delicious. I'll definitely be back here next time I'm in Malang 😍
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Accommodation's Reply
26 Jul 2026
Dear Ms. Alda, "Greetings from Ascent Hotel & Cafe Malang." Thank you for sharing your wonderful moments during your stay with us. We are very proud to know that the cleanliness of our rooms and the quality of our food contributed to your comfort. Ascent Hotel & Cafe is committed to always providing the best experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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F***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is strategic, but the room is a bit smelly, but it's okay.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your review of your stay at our hotel. We are pleased that you enjoyed your stay, especially our excellent location. However, we apologize for the room not meeting your expectations. Your feedback is invaluable for our ongoing improvements. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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Retno P.
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10.0
/10
Reviewed 2 week(s) ago
I've stayed here several times... it never fails... the food is delicious, the facilities are complete.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Retno P., “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for choosing our hotel every time you visit Malang. Thank you for taking the time to write such a positive review. We are very pleased to hear that you enjoyed the facilities, food, and service from our staff. Your satisfaction is always our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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N***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the food is delicious
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your wonderful moments with us during your stay. We are extremely proud to know that our culinary services and the dedication of our staff successfully provided you with a comfortable and enjoyable experience. Ascent Hotel & Cafe is committed to always providing the best possible experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, clean, the staff is friendly, the food is delicious and varied, and the rooms have smart TVs. The only downside is the room size, which is relatively small compared to other hotels in the same price range.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you very much for choosing Ascent Hotel & Cafe Malang and for providing us with your valuable review. We are delighted that you felt comfortable during your stay and appreciated the cleanliness, the service of our staff, the smart TV amenities, and the variety of food we offer. Regarding your suggestion about room size, we greatly appreciate your feedback. This information is used to evaluate and improve the comfort of all our guests. Ascent Hotel & Cafe is committed to always providing the best possible experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galil M. Management
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Rose A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Staying here for two days felt like home. The hotel is really proper and has many facilities. The receptionist is very responsive to guests, and the best part is the rooftop. They even have a bar upstairs with a chef-worthy menu, proper fine dining. I'll be back again if I'm in Malang. The location is also great.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Ms. Rose A., "Greetings from Ascent Hotel & Cafe Malang!" ✨ Thank you so much for taking the time to write such a wonderful review! We are delighted to read that you enjoyed the rooftop view, the food at our restaurant, and the service from our staff. Seeing you leave with a smile is the greatest joy for our entire team. We look forward to seeing you again at Ascent Hotel & Cafe Malang next time! Have a safe journey! 🙌 Sincerely, Kukuh Galil M. Management
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Strategic location, swimming pool is in the right position and nice on the rooftop.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang. Thank you so much for taking the time to write such a wonderful review. We are delighted that you enjoyed our excellent location and rooftop pool. Your satisfaction is our top priority. We look forward to welcoming you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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sapto t. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff, including security, are friendly, the driver is also fast...it's suitable for a meetpoint that wants to go to Bromo or Tumpak Sewu, strategic location, not far from the station, Klojen market, or Jln Jln K Batu.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Sapto T. W., “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you very much for sharing your review and experience during your stay at our hotel. We are delighted and proud to read your compliments regarding the warmth of our staff, security team, and the promptness of our other team members. It’s good to know that our convenient location can help facilitate your travel planning to Bromo, Tumpak Sewu, or the surrounding areas of Malang and Batu. Ascent Hotel & Cafe is committed to always providing the best experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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P***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall, Ascent Hotel & Cafe Malang offers excellent service, comfortable rooms, and a strategic location. It's highly recommended for guests visiting Malang for business or leisure.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to review our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially with the room amenities and excellent location. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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d***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Friendly staff, clean rooms and bathrooms.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guests, "Ascent Hotel & Cafe Malang" would like to extend our sincere gratitude for sharing your wonderful time with us. We are extremely proud to know that the cleanliness of your rooms and the dedicated service of our staff have provided you with utmost comfort. Ascent Hotel & Cafe is committed to always providing the best possible experience for all our guests. We sincerely hope to welcome you back to Malang again. Sincerely, Kukuh Galih M. Management
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Reza R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's been really comfortable staying here ever since.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Reza R., “From Ascent Hotel & Cafe Malang,” Thank you so much for your countless visits to our hotel and for taking the time to write such a wonderful review. We are delighted to hear that you enjoy the comfort of all our facilities and the service of our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly service, complete facilities, well-maintained cleanliness, secure Wi-Fi without a password. Simply the best! Next time you visit Malang, you can stay at Ascent Hotel & Cafe Malang.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to share your photos and wonderful experience. We are delighted to hear that you enjoyed our hotel facilities, including the internet service and cleanliness. Your satisfaction is our top priority and the greatest motivation for us to continue providing the best service. We hope to welcome you back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Andri S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel was clean, and the room was very spacious, as I stayed in the Pinnacle Suite. The TV was great and the AC was cool. Yesterday, the kids planned to go swimming in the morning, but the pool was still being cleaned, so they didn't have time. Maybe try again some other time.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Andri S., "Greetings from Ascent Hotel & Cafe Malang" ✨ Thank you so much for staying at Ascent Hotel & Cafe Malang and giving us a perfect 10-star review! We are delighted to hear that you and your family enjoyed the comfort of the Pinnacle Suite, from its cleanliness and spaciousness to the TV and cool air conditioning. Regarding the pool facilities, which were just cleaned this morning, we apologize for any inconvenience caused. We perform periodic cleaning to maintain the cleanliness and safety of the water for all our guests. Your satisfaction is our top priority and the greatest motivation for us to continue providing the best service. We hope that on your next visit, you and your family will enjoy all the facilities of our hotel again 🙌 Sincerely, Kukuh Galih M. Management
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Lukas H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
For breakfast in the morning, it felt lacking seasoning when I checked in on July 6th to July 7th. The quality of the breakfast needs to be improved. For Gin-G cafe, I tried the matcha latte with coconut water combination, the taste was really great. For the hotel room, the facilities and amenities were all good, including the pool, only the towels at the pool should be given for 2 people, not just 1. Thank you for the beautiful memories created at this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Lucas H., "Greetings from Ascent Hotel & Cafe Malang!" ✨ Thank you so much for choosing Ascent Hotel & Cafe Malang and for taking the time to provide us with such a detailed review and feedback. We are delighted to hear that you enjoyed the comfort of your room, the facilities, the swimming pool, and the unique taste of our Matcha Latte with Coconut Water at Gin² Cafe. Thank you also for your valuable feedback regarding the taste of our breakfast and the towel arrangement at the pool area. We have forwarded this message to our Food and Beverage and Operations teams immediately for evaluation and future improvements. I am happy to have been a part of your wonderful experience. We hope to welcome you again next time with an even better experience! Sincerely, Kukuh Galil M. Management
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