How many rooms are available at Ascent Hotel & Cafe Malang

Ascent Hotel & Cafe Malang has 102.

Are there any parking spots at Ascent Hotel & Cafe Malang ?

Yes: Yes, there are parking spots at Ascent Hotel & Cafe Malang

Is there a swimming pool at Ascent Hotel & Cafe Malang?

Yes, a swimming pool is available at Ascent Hotel & Cafe Malang.

What do past guests say about Ascent Hotel & Cafe Malang?

Ascent Hotel & Cafe Malang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Ascent Hotel & Cafe Malang

Name: Ascent Hotel & Cafe Malang
Address: Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111, Jl. Jaksa Agung Suprapto 75A Malang, Jawa Timur, 65111, Indonesia
Rating: 8.4

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8.4

/10

Very Good

13,296 reviews

What Guests Say About Their Stay

P***i

10.0

/ 10

The hotel staff is very friendly and the service is fast, the hotel facilities are very well maintained and there are no damaged items.

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Dedy p.

10.0

/ 10

The hotel staff is very friendly, the lobby area is comfortable, and there's a mini playground, so you don't have to wait for check-in if you're bringing kids. The location is also close to the city center and the train station. It's a great choice if you're visiting Malang 👌

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Ana R.

10.0

/ 10

I enjoyed staying here. Affordable, convenient location, great hospitality, and a rooftop cafe that's perfect for chilling while gazing at the sky and city lights.

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Sansan S. P. S.

8.5

/ 10

The hotel is strategically located, with clean rooms and excellent service. The staff is very friendly and helpful.

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S***h

10.0

/ 10

The room and toilet are clean, the facilities are as described, the view is also good, especially since there is a swimming pool on the rooftop, the breakfast is also delicious and varied, the location is close to the city center, recommended

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In the Area

See Map

Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Ascent Hotel & Cafe Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Ascent Hotel & Cafe Malang

Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

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Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Rates per Night

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Location & Address

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) is located at Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111. It's situated in the Malang area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel address is Jl. Jaksa Agung Suprapto No.39, Rampal Celaket, Kec. Klojen, Kota Malang, Jawa Timur 65111, Indonesia. The hotel is approximately 2 km from the city center.

How to go to Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) from Airport

Looking for the best way to get to Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) from Abdul Rachman Saleh Airport? Here are a few options to consider for your hotel transfer from the airport to the hotel.

Taxi (Most Direct): A taxi is the most straightforward option. You can easily find taxis outside the airport terminal. The journey to the hotel typically takes around 30-45 minutes, depending on traffic.
Ride Hailing (Convenient): Ride hailing services are readily available in Malang. Simply book a ride through the app, and a driver will pick you up from the airport. This is often a more affordable alternative to taxis.
Airport Shuttle (Pre-booked): Some hotels offer airport shuttle services. Check with Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) to see if they provide this service. It's best to book in advance to ensure availability.
Public Bus (Most Affordable): While less direct, taking a public bus is the cheapest option. You'll need to take a bus from the airport to a central point in Malang and then transfer to another bus or ride hailing to reach the hotel.

Tips: For the most convenient route, consider pre-booking a ride hailing or arranging an airport shuttle with the hotel. This will save you time and hassle upon arrival.

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Reviews & Summary

Planning a trip and want to know all about Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)? Reading hotel reviews can give you a great insight into what to expect during your stay. This review hotel summary will help you decide if it's the right choice for your trip. Guests consistently praise the hotel for its comfortable rooms, friendly staff, and convenient location. Many appreciate the hotel's modern design and the cleanliness of the facilities. A standout feature is the rooftop cafe, which offers stunning views of Malang. One recent review mentioned: "The Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) exceeded my expectations! The staff were incredibly helpful, the room was spotless, and the rooftop cafe was the perfect place to unwind after a day of exploring. I highly recommend this hotel!"

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

Superior Room: These rooms offer comfortable accommodation with standard amenities. They are available in both smoking and non-smoking options.
Deluxe Room: Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms may feature a bathtub.
Executive Suite: For those seeking more luxury, the Executive Suites provide a separate living area and bedroom. These suites typically include a bathtub and bidet.
Family Room: Ideal for families, these rooms offer ample space and may include multiple beds or a connecting room option.

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) is not a pet-friendly hotel.

Hotel Facilities in Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)

Looking for a hotel with great amenities? Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) boasts a range of hotel facilities to enhance your stay. Here's a list of hotel amenities available:

Rooftop Cafe: Enjoy stunning city views while sipping on coffee or enjoying a meal. Open from 7:00 AM to 10:00 PM.
Swimming Pool: Take a refreshing dip in the outdoor swimming pool. Open from 8:00 AM to 6:00 PM.
Fitness Center: Stay active during your stay with access to the hotel's fitness center. Open 24 hours.
Meeting Rooms: Perfect for business travelers, the hotel offers well-equipped meeting rooms. Contact the hotel for pricing and availability.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
24-Hour Front Desk: The front desk is available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)

Want to know about the dining options at Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)? The hotel offers a delightful hotel buffet and a charming hotel cafe. Here's what you can expect:

Rooftop Cafe: This cafe offers a variety of light meals, snacks, and beverages. Prices range from SGD 5 to SGD 15 per item. Open from 7:00 AM to 10:00 PM.
Breakfast Buffet: Enjoy a hearty breakfast buffet with a selection of Indonesian and international dishes. The buffet is priced at approximately SGD 12 per person. Open from 6:00 AM to 10:00 AM.

A signature dish to try is their Nasi Goreng, a flavorful Indonesian fried rice.

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Airport pickups and How to Book

Need a convenient hotel to airport transfer? Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) offers airport pick-up services to make your arrival and departure hassle-free. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Malang using public transport? Here's information on the nearest MRT station and bus stops nearby Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang):

Bus Stop - Jl. Jaksa Agung Suprapto: This bus stop is located right outside the hotel, making it incredibly convenient.
Arjosari Bus Terminal: Located approximately 7 km from the hotel, this terminal offers connections to various destinations in Java.

To use the public buses, you can purchase a prepaid card at the Arjosari Bus Terminal.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Malang offers a variety of nearby places to go that are perfect for kids. Here are five family-friendly attractions near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang):

Jatim Park 1: A popular amusement park with thrilling rides and attractions. Located approximately 20 km from the hotel. Entry price: SGD 25 per person.
Jatim Park 2: Featuring a zoo and a museum, this park offers educational and entertaining experiences. Located approximately 22 km from the hotel. Entry price: SGD 28 per person.
Eco Green Park: A nature-themed park with interactive exhibits and beautiful gardens. Located approximately 21 km from the hotel. Entry price: SGD 20 per person.
Museum Angkut: A transportation museum showcasing a vast collection of vehicles from around the world. Located approximately 23 km from the hotel. Entry price: SGD 30 per person.
Selecta Recreational Park: A classic recreational park with swimming pools, gardens, and playgrounds. Located approximately 25 km from the hotel. Entry price: SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) (Malang)

Craving some delicious nearby dining options? Malang has a fantastic culinary scene. Here are some local food eateries near me: Cafes/Restaurants:

Java Dancer Coffee: A popular coffee shop serving specialty coffee and light meals.
Madam Wang Secret Garden: A restaurant with a beautiful garden setting, offering Indonesian and Western cuisine.
Tokyo Belly: A restaurant serving Japanese cuisine.

Local Street Food:

Bakso Malang: A must-try meatball soup, a local specialty.
Nasi Goreng: Indonesian fried rice, available at numerous street vendors.
Sate Ayam: Grilled chicken skewers served with peanut sauce.
Rawon: A rich beef soup with a distinctive black color.
Tahu Campur: A tofu and vegetable dish with a flavorful broth.

Shopping places near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) (Malang)

Need to indulge in some nearby shopping? Malang offers a variety of shops near me, from malls to local markets. Here are a few options:

Malang Town Square (MATOS): A popular mall with a wide range of shops, restaurants, and entertainment options.
Olympic Garden Mall (OGM): Another large mall with a variety of retail outlets and dining options.
Pasar Besar Malang: A traditional market where you can find local produce, clothing, and souvenirs.

Other Places to Stay Near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)

Looking for other affordable hotels nearby? Malang has a range of options to suit different budgets and preferences. Here are some alternatives: Luxury/5–6 star hotels nearby:

Hotel Tugu Malang: A luxurious hotel with a unique historical theme.
The Singhasari Resort Batu: A high-end resort located in Batu, near Malang.
Grand Mercure Malang Mirama: A sophisticated hotel with excellent amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia! Four-star hotels nearby:

Swiss-Belinn Malang: A comfortable and modern hotel with a convenient location.
Best Western OJ Hotel Malang: A well-regarded hotel with excellent service.
Atria Hotel Malang: A stylish hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia! Three-star hotels nearby:

Sahid Montana Hotel Malang: A budget-friendly hotel with comfortable rooms.
Gajahmada Graha Hotel: A simple and affordable hotel in a central location.
Splendid Inn Malang: A cozy inn with a friendly atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay in Malang? Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) offers a comfortable and convenient base for exploring this vibrant city. With its excellent location, modern amenities, and friendly staff, it's a great choice for both business and leisure travelers. Don't miss out on the best hotel availability and hotel reservations. Book your room booking through Traveloka today and enjoy exclusive deals and discounts. Start planning your Malang adventure now! book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Ascent Hotel & Cafe Malang

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Accommodation Services

Food and Drinks

A la carte breakfast
A la carte dinner
Breakfast
Buffet breakfast
Brunch
Buffet lunch
Cafe
Dining area
Set menu dinner

Transportation

Car rental
Secure parking
Valet parking

Things to Do

Outdoor pool

Connectivity

LAN Internet
Free WiFi

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Swimming pool
Rooftop terrace
Smoking area

Accessibilty

Accessible bathroom
Accessible parking
Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Tours

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Business Facilities

Computer station
Business facilities
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Supermarket

Accommodation Policy & General Information in Ascent Hotel & Cafe Malang

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ascent Hotel & Cafe Malang	102
Number of floors in Ascent Hotel & Cafe Malang	7
Another facilities in Ascent Hotel & Cafe Malang	A la carte breakfast, A la carte dinner, Breakfast, Buffet breakfast, Brunch

Frequently asked question in Ascent Hotel & Cafe Malang

What are available facilities at Ascent Hotel & Cafe Malang?

There are top facilites at Ascent Hotel & Cafe Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Ascent Hotel & Cafe Malang?

The standard check-in time at Ascent Hotel & Cafe Malang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Ascent Hotel & Cafe Malang provide breakfast?

Yes, Ascent Hotel & Cafe Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Ascent Hotel & Cafe Malang

Ascent Hotel & Cafe Malang has a 3.0-star rating.

How many floors does Ascent Hotel & Cafe Malang have?

Ascent Hotel & Cafe Malang has 7.

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More Reviews from Other Guests in Ascent Hotel & Cafe Malang

Overall Ratings & Reviews Ascent Hotel & Cafe Malang

Traveloka (13,296)

8.4

Very Good

From 13,296 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Ascent Hotel & Cafe Malang

All

Staff Friendliness (242)

Distance to City Center (231)

Bedroom (219)

Ambiance (206)

Accessibility (204)

Hotel Area (192)

Bathroom (190)

Room Space (173)

Family Friendly (163)

Wifi (163)

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Traveler Reviews Ascent Hotel & Cafe Malang

Number of reviews per page

Customer reviews

W***a

Staycation

8.2

/10

Reviewed 6 day(s) ago

The room was okay, the ambiance was okay, the service was okay even though there were a few mistakes.

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Accommodation's Reply

15 Oct 2026

Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for taking the time to write a review and rate us on Traveloka 🌟 We are delighted that you enjoyed the comfort of our rooms and the atmosphere of our hotel. At the same time, we apologize for any minor issues that may have occurred during your stay. Your feedback is important to us in evaluating and improving the accuracy and quality of our services in the future. We hope to welcome you back to Ascent Hotel & Cafe Malang again to provide you with an even more perfect stay experience! 🙌 Sincerely, Kukuh Galih M. Management

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Siti M.

8.5

/10

Reviewed 1 week(s) ago

The staff is friendly and the place is clean. There's an Alfamart next to the hotel, making it easy to find anything you need.

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1 people find it helpful

Accommodation's Reply

14 Oct 2026

Dear Mr./Ms. Siti M., Sincerely yours from Ascent Malang Hotel & Cafe! ✨ Thank you so much for staying with us and for taking the time to write a positive review on Traveloka! 🌟 We are delighted to hear that you were satisfied with the cleanliness of the room, the friendly service of our staff, and the easy access to the Alfamart mini-supermarket next to the hotel, which made your stay even more convenient. We hope this positive experience will bring you back to Ascent Malang Hotel & Cafe again. See you next time! 🙌 Sincerely, The Management, Kukuh Galih M.

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R***y

Staycation

8.2

/10

Reviewed 2 week(s) ago

Everything is okay, breakfast is varied, the combination of menu and taste is lacking.

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Accommodation's Reply

10 Oct 2026

Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with us and for taking the time to write a review and rating. We are delighted to hear that your overall stay was a positive experience. We have taken your feedback regarding the variety of food, menu arrangement, and taste of the breakfast items into consideration and will share it with our Food and Beverage team for evaluation and improvement in the future. We hope to welcome you back to Ascent Hotel & Cafe Malang again to provide you with an even better stay and breakfast experience! 🙌 Sincerely, Kukuh Galil M., Management

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Fery Y.

Business

9.1

/10

Reviewed 3 week(s) ago

Stayed 3 nights... Everything was great: room, lobby, restaurant, food, and parking. However, if possible, the swimming pool would close at 8/9 PM. The security guard outside seemed indifferent, letting cars leave without being guided to the main road (need to be disciplined). Hopefully, I can come back again.

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1 people find it helpful

Accommodation's Reply

01 Oct 2026

Dear Mr. Ferry Y., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your 3-night stay and for taking the time to provide such a helpful review and feedback. We are delighted to hear that you were satisfied with the amenities in your room, lobby, restaurant, and parking facilities. Regarding your comments about the opening hours of the swimming pool and the attitude and discipline of the security team in the outdoor area, we apologize for any inconvenience you experienced. We have forwarded this feedback directly to management and the head of security to evaluate and improve staff discipline for better traffic control services. We look forward to welcoming you back to Ascent Hotel & Cafe Malang with even better service in the future! 🙌 Sincerely, Mr. Kukuh Galih M. Management

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Fery Y.

Business

8.8

/10

Reviewed 4 week(s) ago

Spacious, clean, and comfortable rooms. Helpful staff. Ample parking. Delicious and varied food. Beautiful rooftop view. Large swimming pool, but why does it close at 7 PM?

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Accommodation's Reply

01 Oct 2026

Dear Mr. Ferry Y., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for taking the time to leave such a positive review and feedback regarding our facilities. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, the convenient parking, the delicious food at our restaurant, the rooftop view, and the service from our team. Regarding the pool closing time of 7:00 PM (WIB), this is for the safety and convenience of our guests, as well as for nighttime pool water maintenance. We have noted your suggestion about extending the closing time and have informed management to use in evaluating future guest comfort. We hope to welcome you back to Ascent Hotel & Cafe Malang again for an even more memorable stay! See you soon! 🙌 Sincerely, Kukuh Galil M. Management

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Yonas N. H.

7.7

/10

Reviewed 4 week(s) ago

The location is very strategic and the place is also beautiful. There's a rooftop view for relaxing and enjoying the scenery or just swimming. Awesome and cool.

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1 people find it helpful

Accommodation's Reply

24 Sep 2026

Dear Mr. Jonas N.H., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for taking the time to share your wonderful experience and review! 🌟 We are delighted to hear that you enjoyed our excellent location and that you enjoyed our rooftop and swimming pool for relaxing and enjoying the views of Malang city. Your satisfaction and memorable stay are always a source of pride for our entire team. We hope this memorable experience will bring you back to Ascent Hotel & Cafe Malang again. See you on your next visit! 🙌 Sincerely, Kukuh Galil M. Management

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A***g

Leisure

10.0

/10

Reviewed 4 week(s) ago

Great. The hotel's location is easy to reach.

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1 people find it helpful

Accommodation's Reply

24 Sep 2026

Dear Valued Guest, Warm regards from Ascent Malang Hotel & Cafe! ✨ Thank you so much for your stay and for giving us a perfect 10/10 rating! 🌟 We are delighted that you enjoyed our convenient location. Your satisfaction and comfort during your stay are paramount to all of our staff. We hope this memorable experience will encourage you to return to Ascent Malang Hotel & Cafe again. We look forward to seeing you on your next visit! 🙌 Sincerely, Kukuh Galil M. Management

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Ilham R.

10.0

/10

Reviewed 4 week(s) ago

Staff Hotel Ramah saat Check in. Over All Good

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Accommodation's Reply

23 Sep 2026

Dear Mr. Ilham R., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for giving us such a wonderful review and rating! 🌟 We are delighted to hear that you were satisfied with the friendly service from our staff during the check-in process and the overall comfort of your stay. Your satisfaction is our pride and top priority for our entire team. We hope this memorable experience will bring you back to Ascent Hotel & Cafe Malang again. See you on your next visit! 🙌 Sincerely, Kukuh Galih M. Management

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P***i

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly and the service is fast, the hotel facilities are very well maintained and there are no damaged items.

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Accommodation's Reply

23 Sep 2026

Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for giving us such a wonderful review! 🌟 We are delighted to hear that you were satisfied with the prompt and friendly service from our staff, as well as the well-maintained facilities of our hotel. Your satisfaction and comfort during your stay are our top priority. We hope this memorable experience will bring you back to Ascent Hotel & Cafe Malang again. See you next time! 🙌 Sincerely, Kukuh Galil M. Management

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H***F

9.7

/10

Reviewed 4 week(s) ago

The view of the city and mountains makes the heart calm.

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Accommodation's Reply

22 Sep 2026

Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with us and for taking the time to write such a wonderful review! 🌟 We are delighted to know that the beautiful city and mountain views from our hotel provided you with peace and comfort. Providing relaxing and memorable stays for all our guests is our pride. We hope this impressive experience will encourage you to return to Ascent Hotel & Cafe Malang again. See you next time! 🙌 Sincerely, Kukuh Galil M. Management

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T***a

Leisure

8.8

/10

Reviewed 6 week(s) ago

It's so nice to stay here, there's also alpha, so you don't have to worry about what you need, it's the best.

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Accommodation's Reply

11 Sep 2026

Greetings, esteemed guests! We extend our heartfelt greetings from Ascent Marin Hotel & Cafe! ✨ Thank you so much for staying with us and for taking the time to leave us such a wonderful review and rating! 🌟 We are delighted that you enjoyed your stay and that our lobby convenience store was able to meet your shopping needs. We strive every day to provide our guests with a convenient and comfortable stay. We hope this stay will inspire you to return. We look forward to welcoming you back! 🙌 From Kuku Gari M., Management Team

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Lia A.

9.7

/10

Reviewed 7 week(s) ago

Very fun and cheap price

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3 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Ms. Lia A., “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for choosing Ascent Hotel & Cafe Malang and sharing your impressive review with a rating of 9.7! We are delighted to hear that you enjoyed your stay at an affordable price. Providing the best service and facilities at reasonable prices for all our guests is our core commitment. Your satisfaction and comfort are the greatest driving force for our entire team in continuing to maintain the quality of our service. We are excited to welcome you and your family back to Ascent Hotel & Cafe Malang next time! Sincerely, Kukuh Galih M. Management

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B***r

8.1

/10

Reviewed 7 week(s) ago

I was a little disappointed when I asked to change rooms and was told they weren't available. This is my second time staying here. Whether it was simply unavailable or not, the point is, I was disappointed this time.

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Accommodation's Reply

01 Sep 2026

Dear Valued Guests, “Greetings from Ascent Hotel & Cafe Malang.” Thank you very much for choosing to stay at Ascent Hotel & Cafe Malang and for sharing your feedback. We appreciate your continued loyalty to our hotel. Conversely, we apologize for the inconvenience and unpleasant experience related to your request to change rooms during your stay. We truly understand your disappointment. The limited availability and full occupancy of our room types at the moment is a limitation, but this did not prevent our staff from being responsive or unwilling to assist. We have forwarded your feedback to the management and front-of-house teams for evaluation, so that our team can further improve our services in the future to be more professional, friendly, and problem-solving-focused. We sincerely hope to have the opportunity to welcome you back again and provide you with an even better stay experience. Sincerely, Kukuh Galih M. Management

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B***r

8.0

/10

Reviewed 7 week(s) ago

A little disappointed, even though this is my umpteenth time staying here because I love the rooftop atmosphere. Either it's really unavailable due to regulations or the receptionist is too lazy to be bothered. So, you'll have to reconsider your stay.

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1 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear Valued Guests, Greetings from Ascent Hotel & Cafe Malang! Thank you so much for choosing Ascent Hotel & Cafe Malang and for giving us such an excellent review on Traveloka! We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of your rooms, and the quality of the amenities we provided. Your satisfaction and comfort are our top priority. We look forward to welcoming you back to Ascent Hotel & Cafe Malang on your next visit! Sincerely, Kukuh Galil M. Management

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W***k

9.7

/10

Reviewed 7 week(s) ago

The bedroom and bathroom were clean, and when you open the window in the morning, you can see the mountain view. The staff is friendly, but the breakfast menu isn't extensive. The parking lot is small, but there's an Alfamart nearby so you can buy snacks. Thank you to all the staff who helped you from check-in to check-out.

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Accommodation's Reply

04 Sep 2026

Dear Valued Guests, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for choosing Ascent Hotel & Cafe Malang and for your review and sharing of photos from your stay! We are delighted to hear that you enjoyed the cleanliness of the bedroom and bathroom, the beautiful mountain views in the morning, and the helpfulness of all our staff from check-in to check-out. Your feedback regarding the varied breakfast menu and parking is very valuable to us and we have forwarded it to management for future evaluation and improvement. Your satisfaction and comfort are paramount to our entire team. We are excited to welcome you back to Ascent Hotel & Cafe Malang on your next visit! Sincerely, Kukuh Galil M. Management

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D***y

Transit

10.0

/10

Reviewed 7 week(s) ago

Friendly staff, clean rooms and top facilities

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1 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang. Thank you so much for choosing Ascent Hotel & Cafe Malang and for giving us such an excellent review on Traveloka! We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of your rooms, and the quality of the amenities we provided. Your satisfaction and comfort are our top priority. We hope to welcome you back to Ascent Hotel & Cafe Malang next time! Sincerely, Kukuh Galil M. Management

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Verified Traveler

Business

8.5

/10

Reviewed 7 week(s) ago

Overall okay, I need more variety of food and the swimming pool only opens until 7 PM.

2 people find it helpful

Accommodation's Reply

02 Sep 2026

Dear Valued Guest, “Warmest greeting from Ascent Hotel & Cafe Malang”. Thank you for choosing Ascent Hotel & Cafe Malang and for sharing your review. We are glad to hear that your overall stay with us was pleasant. We also truly appreciate your feedback regarding the breakfast variety and the operational hours of our swimming pool. Your notes have been shared with our Food & Beverage and hotel management teams for evaluation, as we continuously look for ways to enhance our menu selections and guest facilities. Thank you again for your valuable input. We hope to welcome you back for an even better stay in Malang! Warm Regards, Kukuh Galih M.

B***r

8.4

/10

Reviewed 8 week(s) ago

I stayed for 4 nights. For the remaining 2 nights, I wanted to change to a room with a view that wasn't blocked by the building, but I was refused because there were no other rooms with double beds available, and all rooms were full. Even though I requested it at check-out time. I was really disappointed, even though I've stayed here many times with my family.

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1 people find it helpful

Accommodation's Reply

02 Sep 2026

Dear Valued Guests, “Greetings from Ascent Hotel & Cafe Malang.” Thank you very much for choosing Ascent Hotel & Cafe Malang for your 4-night stay and for sharing your experience. We appreciate your loyalty and trust in us for your family vacation. We sincerely apologize for the inconvenience and disappointment you experienced regarding your request to change to a room with a better view during your stay. We understand your expectations for maximum comfort throughout your 4-night stay, especially as a valued guest. Twin rooms are often fully booked during peak periods, but our staff at the reception desk should have provided better explanations, been more friendly, and focused on resolving issues. Your feedback is valuable to our management in evaluating the communication and coordination of the reception team so they can handle guest requests more flexibly and professionally. We hope to have the opportunity to welcome you and your family back to Ascent Hotel & Cafe Malang again and provide you with an even more memorable stay next time. Sincerely, Kukuh Galih M. Management

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A***S

Leisure

10.0

/10

Reviewed 8 week(s) ago

Recommendations for Malang city.

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Accommodation's Reply

27 Aug 2026

Dear Guests, Welcome to Ascent Hotel & Cafe in Malang. Thank you so much for choosing Ascent Hotel & Cafe and for leaving us such a kind review. We are delighted that you enjoyed our services and that you chose Ascent Hotel & Cafe as your accommodation in Malang. Your satisfaction and comfort are always our top priority. We look forward to welcoming you back again. Sincerely, M. Kuku Gali, Hotel Management

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Dedy p.

Leisure

10.0

/10

Reviewed 8 week(s) ago

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Accommodation's Reply

22 Aug 2026

Dear Mr. Dedy P., “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you so much for choosing Ascent Hotel & Cafe Malang for your family vacation and thank you for your wonderful review! We are delighted to hear that you and your family felt comfortable during your stay and enjoyed the friendly service from our staff, the comfortable lobby area and small playground for young children, and our convenient location near the city center and train station. Your positive review is a great encouragement to our entire team to continue providing the best service and facilities. We are excited to welcome you and your family back to Ascent Hotel & Cafe Malang on your next visit! Sincerely, Kukuh Galih M. Management

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.