Ascent Hotel & Cafe Malang

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8.4
/10
Very Good
13,310 reviews

What Guests Say About Their Stay

H***a

9.4
/ 10
I had a wonderful time staying at this hotel.

P***i

10.0
/ 10
The hotel staff is very friendly and the service is fast, the hotel facilities are very well maintained and there are no damaged items.
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Dedy p.

10.0
/ 10
The hotel staff is very friendly, the lobby area is comfortable, and there's a mini playground, so you don't have to wait for check-in if you're bringing kids. The location is also close to the city center and the train station. It's a great choice if you're visiting Malang 👌
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Ana R.

10.0
/ 10
I enjoyed staying here. Affordable, convenient location, great hospitality, and a rooftop cafe that's perfect for chilling while gazing at the sky and city lights.
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Sansan S. P. S.

8.5
/ 10
The hotel is strategically located, with clean rooms and excellent service. The staff is very friendly and helpful.
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In the Area
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Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Rooftop terrace
note: hotel was previously named Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Ascent Hotel & Cafe Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Ascent Hotel & Cafe Malang Address: Map & Location

Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Ascent Hotel & Cafe Malang
Lobby 2 Ascent Hotel & Cafe Malang

Discover More About Ascent Hotel & Cafe Malang

Location
Ascent Hotel & Cafe Malang is located in area / city Klojen.

About Ascent Hotel & Cafe Malang

Strategic Location & Modern. Comfortably Strategically located in the heart of Malang, Ascent Hotel & Cafe Malang offers seamless access to the city's business hubs and popular landmarks. This 3-star hotel features a stunning rooftop swimming pool and versatile meeting facilities. Guests can enjoy complimentary high-speed WiFi throughout the premises.

Simply Modern Guest Rooms. Each air-conditioned room is thoughtfully designed for comfort, featuring a flat-screen TV with cable channels and a dedicated work desk. The private bathrooms are equipped with a refreshing shower, a hairdryer, and a set of complimentary toiletries.

Exquisite Dining Experiences. Indulge your palate at our on-site dining outlets:

  • 100% Bakehouse & Eatery: Serving an exquisite selection of East Javanese, Indonesian and Western cuisine throughout the day.
  • Gin-gin Cafe, pool & Roof Top: Our newest rooftop destination, featuring a signature Japanese Fusion menu paired with breathtaking 360-degree city views.

Prime Venue for Business & Events. From intimate celebration, board meetings to corporate gatherings and large-scale business events, we offer comprehensive facilities and professional services tailored to your needs, ensuring every event runs seamlessly.

Create Unforgettable Memories. Experience a delightful stay surrounded by Malang’s top attractions. Ascent Hotel & Cafe is the perfect sanctuary for family holidays, short escapes, or celebrating life’s most meaningful milestones—be it an intimate wedding, an anniversary, or a romantic honeymoon retreat.

Facilities & Services. For your convenience, the hotel provides extra bed, babycot, luggage storage, an on-site convenience mini store, and free parking. Our 24-hour front desk is ready to assist with your needs.

Explore the Neighborhood. Discover local attractions and culinary legends within walking distance, such as the famous Puthu Lanang and Bakso President.

Accessibility & Transport

  • 15-minute walk: The historic Kayutangan Heritage Area.
  • 6-minute drive: RSUD Saiful Anwar, Alun-Alun Tugu Malang and Malang Train Station.
  • 9-minute drive: Mall Olympic Garden (MOG) and Malang Town Square
  • 12-minute drive: Brawijaya University, Universitas Negeri Malang
  • Airport Access: Abdul Rachman Saleh Airport is approximately 12 km away.
  • Additional services: airport transfers, car rentals, and curated tour packages are available upon request and subject to additional charges.

All facilities in Ascent Hotel & Cafe Malang

Facility

  • Outdoor pool
  • Swimming pool
Bar, Cafe and Lounge Ascent Hotel & Cafe Malang
Bar, Cafe and Lounge
Swimming Pool Ascent Hotel & Cafe Malang
Swimming Pool
Functional Hall Ascent Hotel & Cafe Malang
Functional Hall
Common Space Ascent Hotel & Cafe Malang
Common Space
Lobby Ascent Hotel & Cafe Malang
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet lunch
  • Cafe
  • Dining area
  • Set menu dinner

Transportation

  • Car rental
  • Secure parking
  • Valet parking

Things to Do

  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Computer station
  • Business facilities
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Supermarket

Accommodation Policy & General Information in Ascent Hotel & Cafe Malang

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascent Hotel & Cafe Malang
102
Number of floors in Ascent Hotel & Cafe Malang
7
Another facilities in Ascent Hotel & Cafe Malang
A la carte breakfast, A la carte dinner, Breakfast, Buffet breakfast, Brunch

Frequently asked question in Ascent Hotel & Cafe Malang

What Time is Check In & Check Out at Ascent Hotel & Cafe Malang?
Check-in time at Ascent Hotel & Cafe Malang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Ascent Hotel & Cafe Malang provide breakfast?
Yes, Ascent Hotel & Cafe Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Ascent Hotel & Cafe Malang?
Ascent Hotel & Cafe Malang is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Ascent Hotel & Cafe Malang have?
Ascent Hotel & Cafe Malang has 7 floors.
How many rooms are available at Ascent Hotel & Cafe Malang?
Ascent Hotel & Cafe Malang has 102 rooms in total.
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More Reviews from Other Guests in Ascent Hotel & Cafe Malang

8.4
Very Good
From 13,310 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Ascent Hotel & Cafe Malang
All
Staff Friendliness (245)
Distance to City Center (233)
Bedroom (222)
Ambiance (208)
Accessibility (206)
Hotel Area (195)
Bathroom (193)
Room Space (175)
Family Friendly (167)
Wifi (164)
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Traveler Reviews Ascent Hotel & Cafe Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
I really like the rooftop cafe and swimming pool. Add more facilities.
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Hendrik S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great and comfortable. Staycations with the kids were also really fun. The rooms are spacious, with large, smart TVs. I highly recommend staying here.
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Accommodation's Reply
03 Nov 2026
Dear Mr. Hendrik S., Warm regards from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with your family and sharing such a wonderful review with a perfect 10.0 rating on Traveloka! 🌟 We are delighted to hear that you and your children enjoyed your stay at our hotel, especially the comfort of the spacious rooms and the large smart TV. Your satisfaction and happiness with your family is the joy of our entire team. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again for another wonderful stay! 🙌 Sincerely, Kukuh Galih M., Management
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and helpful, the food is varied and delicious.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Warm regards from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with us and sharing such a wonderful review with a perfect 10.0 rating on Traveloka! 🌟 We are delighted to hear that you enjoyed the friendliness and promptness of our staff and the wide variety of dishes we served. Your satisfaction and comfort are paramount to our entire team. We hope to welcome you back to Ascent Hotel & Cafe Malang again for another memorable stay! 🙌 Sincerely, Kukuh Galil M., Management
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a wonderful time staying at this hotel.
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Accommodation's Reply
23 Oct 2026
Dear Valued Guest, Warmest greetings from Ascent Hotel & Cafe Malang! ✨ Thank you very much for choosing to stay with us and for sharing your wonderful 9.4 rating review on Traveloka! 🌟 We are truly delighted to hear that you had such a great experience during your time at our hotel. Knowing that our guests enjoyed their stay is the greatest reward for our team. We hope to have the pleasure of welcoming you back to Ascent Hotel & Cafe Malang on your next visit to Malang! 🙌 Warm regards, Kukuh Galih M. Management
H***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall okay and can be improved further.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Warm regards from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with us and for giving us such a meaningful 8.5-star review 🌟 We are delighted to hear that your overall stay was positive. Your comments and feedback are invaluable in helping our team improve the quality of our services and facilities in the future. We look forward to welcoming you back to Ascent Hotel & Cafe Malang for an even more enjoyable experience! 🙌 Sincerely, Kukuh Galih M. Management
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Dea D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful, the check-in process was easy, and the breakfast was delicious.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Ms. Dia D., Warm regards from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with us and sharing such a positive review! 🌟 We are delighted to hear that you were satisfied with our friendly service, easy check-in process, and our breakfast. Your satisfaction and comfort are paramount to our entire team. We hope to welcome you back to Ascent Hotel & Cafe Malang again for another memorable stay! 🙌 Sincerely, Kukuh Galil M., Management
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The room was okay, the ambiance was okay, the service was okay even though there were a few mistakes.
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Accommodation's Reply
15 Oct 2026
Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for taking the time to write a review and rate us on Traveloka 🌟 We are delighted that you enjoyed the comfort of our rooms and the atmosphere of our hotel. At the same time, we apologize for any minor issues that may have occurred during your stay. Your feedback is important to us in evaluating and improving the accuracy and quality of our services in the future. We hope to welcome you back to Ascent Hotel & Cafe Malang again to provide you with an even more perfect stay experience! 🙌 Sincerely, Kukuh Galih M. Management
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Siti M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff is friendly and the place is clean. There's an Alfamart next to the hotel, making it easy to find anything you need.
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2 people find it helpful
Accommodation's Reply
14 Oct 2026
Dear Mr./Ms. Siti M., Sincerely yours from Ascent Malang Hotel & Cafe! ✨ Thank you so much for staying with us and for taking the time to write a positive review on Traveloka! 🌟 We are delighted to hear that you were satisfied with the cleanliness of the room, the friendly service of our staff, and the easy access to the Alfamart mini-supermarket next to the hotel, which made your stay even more convenient. We hope this positive experience will bring you back to Ascent Malang Hotel & Cafe again. See you next time! 🙌 Sincerely, The Management, Kukuh Galih M.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Everything is okay, breakfast is varied, the combination of menu and taste is lacking.
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Accommodation's Reply
10 Oct 2026
Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with us and for taking the time to write a review and rating. We are delighted to hear that your overall stay was a positive experience. We have taken your feedback regarding the variety of food, menu arrangement, and taste of the breakfast items into consideration and will share it with our Food and Beverage team for evaluation and improvement in the future. We hope to welcome you back to Ascent Hotel & Cafe Malang again to provide you with an even better stay and breakfast experience! 🙌 Sincerely, Kukuh Galil M., Management
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Fery Y.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Stayed 3 nights... Everything was great: room, lobby, restaurant, food, and parking. However, if possible, the swimming pool would close at 8/9 PM. The security guard outside seemed indifferent, letting cars leave without being guided to the main road (need to be disciplined). Hopefully, I can come back again.
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2 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Mr. Ferry Y., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your 3-night stay and for taking the time to provide such a helpful review and feedback. We are delighted to hear that you were satisfied with the amenities in your room, lobby, restaurant, and parking facilities. Regarding your comments about the opening hours of the swimming pool and the attitude and discipline of the security team in the outdoor area, we apologize for any inconvenience you experienced. We have forwarded this feedback directly to management and the head of security to evaluate and improve staff discipline for better traffic control services. We look forward to welcoming you back to Ascent Hotel & Cafe Malang with even better service in the future! 🙌 Sincerely, Mr. Kukuh Galih M. Management
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Fery Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Spacious, clean, and comfortable rooms. Helpful staff. Ample parking. Delicious and varied food. Beautiful rooftop view. Large swimming pool, but why does it close at 7 PM?
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Accommodation's Reply
01 Oct 2026
Dear Mr. Ferry Y., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for taking the time to leave such a positive review and feedback regarding our facilities. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, the convenient parking, the delicious food at our restaurant, the rooftop view, and the service from our team. Regarding the pool closing time of 7:00 PM (WIB), this is for the safety and convenience of our guests, as well as for nighttime pool water maintenance. We have noted your suggestion about extending the closing time and have informed management to use in evaluating future guest comfort. We hope to welcome you back to Ascent Hotel & Cafe Malang again for an even more memorable stay! See you soon! 🙌 Sincerely, Kukuh Galil M. Management
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Yonas N. H.
icon-origin-TRAVELOKA
7.7
/10
Reviewed 6 week(s) ago
The location is very strategic and the place is also beautiful. There's a rooftop view for relaxing and enjoying the scenery or just swimming. Awesome and cool.
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1 people find it helpful
Accommodation's Reply
24 Sep 2026
Dear Mr. Jonas N.H., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for taking the time to share your wonderful experience and review! 🌟 We are delighted to hear that you enjoyed our excellent location and that you enjoyed our rooftop and swimming pool for relaxing and enjoying the views of Malang city. Your satisfaction and memorable stay are always a source of pride for our entire team. We hope this memorable experience will bring you back to Ascent Hotel & Cafe Malang again. See you on your next visit! 🙌 Sincerely, Kukuh Galil M. Management
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great. The hotel's location is easy to reach.
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1 people find it helpful
Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Warm regards from Ascent Malang Hotel & Cafe! ✨ Thank you so much for your stay and for giving us a perfect 10/10 rating! 🌟 We are delighted that you enjoyed our convenient location. Your satisfaction and comfort during your stay are paramount to all of our staff. We hope this memorable experience will encourage you to return to Ascent Malang Hotel & Cafe again. We look forward to seeing you on your next visit! 🙌 Sincerely, Kukuh Galil M. Management
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Ilham R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staff Hotel Ramah saat Check in. Over All Good
2 people find it helpful
Accommodation's Reply
23 Sep 2026
Dear Mr. Ilham R., Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for giving us such a wonderful review and rating! 🌟 We are delighted to hear that you were satisfied with the friendly service from our staff during the check-in process and the overall comfort of your stay. Your satisfaction is our pride and top priority for our entire team. We hope this memorable experience will bring you back to Ascent Hotel & Cafe Malang again. See you on your next visit! 🙌 Sincerely, Kukuh Galih M. Management
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and the service is fast, the hotel facilities are very well maintained and there are no damaged items.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for your stay and for giving us such a wonderful review! 🌟 We are delighted to hear that you were satisfied with the prompt and friendly service from our staff, as well as the well-maintained facilities of our hotel. Your satisfaction and comfort during your stay are our top priority. We hope this memorable experience will bring you back to Ascent Hotel & Cafe Malang again. See you next time! 🙌 Sincerely, Kukuh Galil M. Management
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H***F
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The view of the city and mountains makes the heart calm.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Greetings from Ascent Hotel & Cafe Malang! ✨ Thank you so much for choosing to stay with us and for taking the time to write such a wonderful review! 🌟 We are delighted to know that the beautiful city and mountain views from our hotel provided you with peace and comfort. Providing relaxing and memorable stays for all our guests is our pride. We hope this impressive experience will encourage you to return to Ascent Hotel & Cafe Malang again. See you next time! 🙌 Sincerely, Kukuh Galil M. Management
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
It's so nice to stay here, there's also alpha, so you don't have to worry about what you need, it's the best.
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Accommodation's Reply
11 Sep 2026
Greetings, esteemed guests! We extend our heartfelt greetings from Ascent Marin Hotel & Cafe! ✨ Thank you so much for staying with us and for taking the time to leave us such a wonderful review and rating! 🌟 We are delighted that you enjoyed your stay and that our lobby convenience store was able to meet your shopping needs. We strive every day to provide our guests with a convenient and comfortable stay. We hope this stay will inspire you to return. We look forward to welcoming you back! 🙌 From Kuku Gari M., Management Team
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Lia A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Very fun and cheap price
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3 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Ms. Lia A., “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for choosing Ascent Hotel & Cafe Malang and sharing your impressive review with a rating of 9.7! We are delighted to hear that you enjoyed your stay at an affordable price. Providing the best service and facilities at reasonable prices for all our guests is our core commitment. Your satisfaction and comfort are the greatest driving force for our entire team in continuing to maintain the quality of our service. We are excited to welcome you and your family back to Ascent Hotel & Cafe Malang next time! Sincerely, Kukuh Galih M. Management
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B***r
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
I was a little disappointed when I asked to change rooms and was told they weren't available. This is my second time staying here. Whether it was simply unavailable or not, the point is, I was disappointed this time.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guests, “Greetings from Ascent Hotel & Cafe Malang.” Thank you very much for choosing to stay at Ascent Hotel & Cafe Malang and for sharing your feedback. We appreciate your continued loyalty to our hotel. Conversely, we apologize for the inconvenience and unpleasant experience related to your request to change rooms during your stay. We truly understand your disappointment. The limited availability and full occupancy of our room types at the moment is a limitation, but this did not prevent our staff from being responsive or unwilling to assist. We have forwarded your feedback to the management and front-of-house teams for evaluation, so that our team can further improve our services in the future to be more professional, friendly, and problem-solving-focused. We sincerely hope to have the opportunity to welcome you back again and provide you with an even better stay experience. Sincerely, Kukuh Galih M. Management
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B***r
icon-origin-TRAVELOKA
8.0
/10
Reviewed 9 week(s) ago
A little disappointed, even though this is my umpteenth time staying here because I love the rooftop atmosphere. Either it's really unavailable due to regulations or the receptionist is too lazy to be bothered. So, you'll have to reconsider your stay.
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1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Valued Guests, Greetings from Ascent Hotel & Cafe Malang! Thank you so much for choosing Ascent Hotel & Cafe Malang and for giving us such an excellent review on Traveloka! We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of your rooms, and the quality of the amenities we provided. Your satisfaction and comfort are our top priority. We look forward to welcoming you back to Ascent Hotel & Cafe Malang on your next visit! Sincerely, Kukuh Galil M. Management
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Exterior 4 Ascent Hotel & Cafe Malang

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