Ascent Hotel & Cafe Malang

Hotels
Preferred Partner
8.4
/10
Very Good
13,261 reviews

What Guests Say About Their Stay

Distance To City Center (248)
Staff Friendliness (247)
Bedroom (228)
Ambiance (208)

Hendi Z. F.

9.7
/ 10
The room was spacious, the AC was cold, the shower had strong water, and the staff was friendly. Overall, I was very satisfied with my stay here. Thank you.
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Abi C.

10.0
/ 10
I had a very comfortable stay at Ascent Hotel & Cafe. I was very satisfied with the complete facilities, the wide selection of breakfast, and the very friendly staff. 👍✨
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H***a

9.4
/ 10
Highly recommended, comfortable room, cold AC, good facilities, very friendly staff, next time come here again.
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Safinah N. R.

9.7
/ 10
My first experience staying at Ascent/Maxone Malang. Good service. Upon arrival at the lobby, I was greeted by friendly and efficient hotel staff, plus I left my suitcase first before I could check in. The room was clean, the bathroom had a hairdryer, the sink had hot and cold water, the TV was a smart TV, the room was quite spacious, there was a place to store bags/suitcases/sandals. The AC was cold. There was a swimming pool for children. Quite satisfied staying here with such facilities at a fairly affordable price. Please, if you go to Malang, you can stay here 👍🏻
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H***y

8.5
/ 10
Staffs are friendly. The room is clean and comfortable. There is a small restaurant beside the hotel and close to laundry service. I like this hotel very much
In the Area
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Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Ascent Hotel & Cafe Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Frequent Disinfection
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What's around Ascent Hotel & Cafe Malang

Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Ascent Hotel & Cafe Malang
Lobby 2 Ascent Hotel & Cafe Malang

Discover More About Ascent Hotel & Cafe Malang

Location


Ascent Hotel & Cafe Malang is located in area / city Klojen.

About Ascent Hotel & Cafe Malang

Strategic Location & Modern.

Comfortably Strategically located in the heart of Malang, Ascent Hotel & Cafe Malang offers seamless access to the city's business hubs and popular landmarks. This 3-star hotel features a stunning rooftop swimming pool and versatile meeting facilities. Guests can enjoy complimentary high-speed WiFi throughout the premises.

Simply Modern Guest Rooms.

Each air-conditioned room is thoughtfully designed for comfort, featuring a flat-screen TV with cable channels and a dedicated work desk. The private bathrooms are equipped with a refreshing shower, a hairdryer, and a set of complimentary toiletries.

Exquisite Dining Experiences.

Indulge your palate at our on-site dining outlets:

  • 100% Bakehouse & Eatery:

    Serving an exquisite selection of East Javanese, Indonesian and Western cuisine throughout the day.
  • Gin-gin Cafe, pool & Roof Top:

    Our newest rooftop destination, featuring a signature Japanese Fusion menu paired with breathtaking 360-degree city views.

Prime Venue for Business & Events.

From intimate celebration, board meetings to corporate gatherings and large-scale business events, we offer comprehensive facilities and professional services tailored to your needs, ensuring every event runs seamlessly.

Create Unforgettable Memories.

Experience a delightful stay surrounded by Malang’s top attractions. Ascent Hotel & Cafe is the perfect sanctuary for family holidays, short escapes, or celebrating life’s most meaningful milestones—be it an intimate wedding, an anniversary, or a romantic honeymoon retreat.

Facilities & Services.

For your convenience, the hotel provides extra bed, babycot, luggage storage, an on-site convenience mini store, and free parking. Our 24-hour front desk is ready to assist with your needs.

Explore the Neighborhood.

Discover local attractions and culinary legends within walking distance, such as the famous Puthu Lanang and Bakso President.

Accessibility & Transport

  • 15-minute walk: The historic Kayutangan Heritage Area.
  • 6-minute drive: RSUD Saiful Anwar, Alun-Alun Tugu Malang and Malang Train Station.
  • 9-minute drive: Mall Olympic Garden (MOG) and Malang Town Square
  • 12-minute drive: Brawijaya University, Universitas Negeri Malang
  • Airport Access: Abdul Rachman Saleh Airport is approximately 12 km away.
  • Additional services: airport transfers, car rentals, and curated tour packages are available upon request and subject to additional charges.

All facilities in Ascent Hotel & Cafe Malang

Bar, Cafe and Lounge Ascent Hotel & Cafe Malang
Bar, Cafe and Lounge
Swimming Pool Ascent Hotel & Cafe Malang
Swimming Pool
Functional Hall Ascent Hotel & Cafe Malang
Functional Hall
Lobby Ascent Hotel & Cafe Malang
Lobby
Exterior Ascent Hotel & Cafe Malang
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet lunch
  • Cafe
  • Dining area
  • Set menu dinner

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Transportation

  • Car rental
  • Secure parking
  • Valet parking

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ascent Hotel & Cafe Malang

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascent Hotel & Cafe Malang
102
Number of floors in Ascent Hotel & Cafe Malang
7
Another facilities in Ascent Hotel & Cafe Malang
Bellhop, Welcoming drinks, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Ascent Hotel & Cafe Malang

What are available facilities at Ascent Hotel & Cafe Malang?
There are top facilites at Ascent Hotel & Cafe Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascent Hotel & Cafe Malang?
The standard check-in time at Ascent Hotel & Cafe Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascent Hotel & Cafe Malang provide breakfast?
Yes, Ascent Hotel & Cafe Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascent Hotel & Cafe Malang?
Ascent Hotel & Cafe Malang is a 3.0-star hotel.
How many floors does Ascent Hotel & Cafe Malang have?
Ascent Hotel & Cafe Malang has 7 floors.
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More Reviews from Other Guests in Ascent Hotel & Cafe Malang

8.4
Very Good
From 13,261 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.4

People often mention about Ascent Hotel & Cafe Malang
All
Staff Friendliness (180)
Distance to City Center (171)
Bedroom (171)
Accessibility (155)
Ambiance (154)
Bathroom (149)
Hotel Area (148)
Room Space (131)
Family Friendly (128)
Wifi (123)
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Traveler Reviews Ascent Hotel & Cafe Malang

Number of reviews per page
20
40
Customer reviews
Aprilia K. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The family lodge rooms are comfortable, but the bathrooms are less than clean. The toilet seat is almost falling off. The bathrooms feel old and dull, with dim lighting. I think the bathrooms need a more modern upgrade. The rooms are spacious and comfortable. I had an issue with my brother's car keys being lost during valet service, but the manager and staff were very responsive and responsible.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
so so, the room is quite comfortable, enough space. because the long weekend is a bit expensive but if you check the normal situation it can be under 500 so it's still worth the price
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you enjoyed our value for money. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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M***M
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
It's incredibly comfortable, hopefully it will continue to grow.
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were satisfied with the comfort of our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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Gearrad S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel atmosphere is very comfortable, clean, and the service is also good.
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Accommodation's Reply
06 Mar 2026
Dear Mr. Giard, “With highest regards from Ascent Malang Hotel & Cafe,” Thank you for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Malang Hotel & Cafe, especially regarding the facilities, cleanliness, and service from our staff. We hope this review is helpful and serves as a valuable suggestion for travelers visiting Malang, and will motivate us to always strive to provide the best service. We look forward to welcoming you again on your next visit to Ascent Malang Hotel & Cafe. Sincerely, Kukuh Galil M. Management
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Dedy p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, comfortable, clean, and responsive to any issues. The location is also very close to entertainment and recreation centers. You can even use Netflix. Besttt
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Accommodation's Reply
06 Mar 2026
Dear Mr. Dedy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive review of our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the service from our team, the cleanliness of the facilities, and the hotel's excellent location. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Triyono F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good and recommended for family vacation
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Accommodation's Reply
06 Mar 2026
Dear Triono, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review about our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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Hendi Z. F.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The room was spacious, the AC was cold, the shower had strong water, and the staff was friendly. Overall, I was very satisfied with my stay here. Thank you.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Hendy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your comfortable stay, especially the services and facilities. Your feedback is an encouragement to all our staff to continue maintaining our quality and service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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maria u.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
There's a swimming pool, it's very clean. The photo is on the other phone.
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Accommodation's Reply
19 Feb 2026
Dear Ms. Maria, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the cleanliness and facilities of our rooftop pool. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Irone S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The only thing I wasn't satisfied with was the breakfast. There was very little variety. There was only one side dish in the main course: chicken.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Iron S, This is a brief message from Ascent Hotel & Cafe Malang. Thank you for choosing Ascent Hotel & Cafe Malang and for taking the time to write a review about our hotel. We are delighted to hear that you received excellent service during your stay. However, we apologize that the variety of food did not meet your expectations. We have forwarded this matter to the relevant department for evaluation and future improvement. We hope to welcome you back to Ascent Hotel & Cafe Malang again in the future, with the improvements we have already made. Sincerely, Kukuh Galih M. Management
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very comfortable, clean and complete
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Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. Thank you for taking the time to review our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the comfort and cleanliness. We hope this review will be a helpful guide for travelers visiting Malang and inspire us to always strive to provide the best service. We sincerely hope to welcome you again at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff were all very friendly.
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1 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. Thank you for taking the time to review our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially with the service of our staff. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We sincerely hope to welcome you again at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
check in time must close to 2 o'clock, some room amenities are not functioning and the food they serve could be better with that expensive price. For me, its worthy if I spend 300k for this hotel instead of 700k.
1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear value guest, “Warm Greetings from Ascent Hotel & Cafe Malang”. Thank you for choosing Ascent Hotel & Cafe Malang and sharing your feedback. We’re do apologize to hear that your stay did not meet your expectations, particularly regarding the check-in timing and the condition of our room amenities. We also take your comments about our dining value seriously and will review this with our teams. We are committed to improving our best service and hope to welcome you back for a much improved experience. Warm Regards, Kukuh Galih M. Management
Aceviani R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
clean environment, minus the sound of ambulances... overall comfortable
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Accommodation's Reply
23 Jan 2026
Dear Mr./Ms. Eseviani, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are glad you were satisfied with the hotel facilities, but we apologize for the noise level which did not meet your expectations. Your feedback is very valuable for our further improvement. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
22 Jan 2026
Dear our value guest, Warmest Greetings from Ascent Hotel & Cafe Malang On behalf of Front Office manager, we would like to thank you for your willingness to choose Ascent Hotel & Cafe Malang during your visit in Malang. Thank you very much for taking your time to share your scoring about our hotel. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and Family again in the near future. Warm Regards, Kukuh Galih M. Front Office manager
Zulfa Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Very fast during the check-in process
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. Zulfa, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were impressed with the prompt service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The view and the pool are great
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed the swimming pool, the view, and the service from our hotel staff. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M., Front Office Manager
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R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Thank you for your service, it was a pleasure staying here.
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Accommodation's Reply
22 Jan 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you were impressed with our hotel's services. Your satisfaction is our top priority. We hope to welcome you back again in the future at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The location is quite good, the rest is so-so
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Accommodation's Reply
22 Jan 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you enjoyed our excellent location. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
New and nice hotel. Spacious, clean, and comfortable rooms. Friendly staff. Strategic location in the city center. There's an Alfamart next to the lobby. So far, I'm satisfied with my stay at the Ascent Hotel.
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. On behalf of the management, we thank you for choosing Ascent Hotel & Cafe Malang during your visit to Malang. We appreciate you taking the time to write a review for our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang and had a positive experience with us. We hope this review will serve as a guide for other travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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Silvi S. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was a great stay at this hotel, next time I go to Malang I will definitely go to the Ascent Hotel again...
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Accommodation's Reply
22 Jan 2026
Dear Ms. Sylvie, Sincerely yours from Ascent Hotel & Cafe Malang. Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your stay. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galih M., Front Office Manager
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Exterior 4 Ascent Hotel & Cafe Malang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 13,261 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.4

People often mention about Ascent Hotel & Cafe Malang
All
Staff Friendliness (180)
Distance to City Center (171)
Bedroom (171)
Accessibility (155)
Ambiance (154)
Bathroom (149)
Hotel Area (148)
Room Space (131)
Family Friendly (128)
Wifi (123)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ascent Hotel & Cafe Malang

Number of reviews per page
20
40
Customer reviews
Aprilia K. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The family lodge rooms are comfortable, but the bathrooms are less than clean. The toilet seat is almost falling off. The bathrooms feel old and dull, with dim lighting. I think the bathrooms need a more modern upgrade. The rooms are spacious and comfortable. I had an issue with my brother's car keys being lost during valet service, but the manager and staff were very responsive and responsible.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
so so, the room is quite comfortable, enough space. because the long weekend is a bit expensive but if you check the normal situation it can be under 500 so it's still worth the price
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you enjoyed our value for money. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's incredibly comfortable, hopefully it will continue to grow.
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were satisfied with the comfort of our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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Gearrad S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel atmosphere is very comfortable, clean, and the service is also good.
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Accommodation's Reply
06 Mar 2026
Dear Mr. Giard, “With highest regards from Ascent Malang Hotel & Cafe,” Thank you for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Malang Hotel & Cafe, especially regarding the facilities, cleanliness, and service from our staff. We hope this review is helpful and serves as a valuable suggestion for travelers visiting Malang, and will motivate us to always strive to provide the best service. We look forward to welcoming you again on your next visit to Ascent Malang Hotel & Cafe. Sincerely, Kukuh Galil M. Management
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Dedy p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, comfortable, clean, and responsive to any issues. The location is also very close to entertainment and recreation centers. You can even use Netflix. Besttt
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Accommodation's Reply
06 Mar 2026
Dear Mr. Dedy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive review of our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the service from our team, the cleanliness of the facilities, and the hotel's excellent location. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Triyono F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good and recommended for family vacation
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Accommodation's Reply
06 Mar 2026
Dear Triono, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review about our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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Hendi Z. F.
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Transit
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9.7
/10
Reviewed 5 week(s) ago
The room was spacious, the AC was cold, the shower had strong water, and the staff was friendly. Overall, I was very satisfied with my stay here. Thank you.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Hendy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your comfortable stay, especially the services and facilities. Your feedback is an encouragement to all our staff to continue maintaining our quality and service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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maria u.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
There's a swimming pool, it's very clean. The photo is on the other phone.
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Accommodation's Reply
19 Feb 2026
Dear Ms. Maria, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the cleanliness and facilities of our rooftop pool. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Irone S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The only thing I wasn't satisfied with was the breakfast. There was very little variety. There was only one side dish in the main course: chicken.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Iron S, This is a brief message from Ascent Hotel & Cafe Malang. Thank you for choosing Ascent Hotel & Cafe Malang and for taking the time to write a review about our hotel. We are delighted to hear that you received excellent service during your stay. However, we apologize that the variety of food did not meet your expectations. We have forwarded this matter to the relevant department for evaluation and future improvement. We hope to welcome you back to Ascent Hotel & Cafe Malang again in the future, with the improvements we have already made. Sincerely, Kukuh Galih M. Management
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very comfortable, clean and complete
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Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. Thank you for taking the time to review our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the comfort and cleanliness. We hope this review will be a helpful guide for travelers visiting Malang and inspire us to always strive to provide the best service. We sincerely hope to welcome you again at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff were all very friendly.
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1 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. Thank you for taking the time to review our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially with the service of our staff. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We sincerely hope to welcome you again at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
check in time must close to 2 o'clock, some room amenities are not functioning and the food they serve could be better with that expensive price. For me, its worthy if I spend 300k for this hotel instead of 700k.
1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear value guest, “Warm Greetings from Ascent Hotel & Cafe Malang”. Thank you for choosing Ascent Hotel & Cafe Malang and sharing your feedback. We’re do apologize to hear that your stay did not meet your expectations, particularly regarding the check-in timing and the condition of our room amenities. We also take your comments about our dining value seriously and will review this with our teams. We are committed to improving our best service and hope to welcome you back for a much improved experience. Warm Regards, Kukuh Galih M. Management
Aceviani R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
clean environment, minus the sound of ambulances... overall comfortable
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Accommodation's Reply
23 Jan 2026
Dear Mr./Ms. Eseviani, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are glad you were satisfied with the hotel facilities, but we apologize for the noise level which did not meet your expectations. Your feedback is very valuable for our further improvement. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
22 Jan 2026
Dear our value guest, Warmest Greetings from Ascent Hotel & Cafe Malang On behalf of Front Office manager, we would like to thank you for your willingness to choose Ascent Hotel & Cafe Malang during your visit in Malang. Thank you very much for taking your time to share your scoring about our hotel. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and Family again in the near future. Warm Regards, Kukuh Galih M. Front Office manager
Zulfa Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Very fast during the check-in process
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. Zulfa, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were impressed with the prompt service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The view and the pool are great
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed the swimming pool, the view, and the service from our hotel staff. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M., Front Office Manager
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R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Thank you for your service, it was a pleasure staying here.
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Accommodation's Reply
22 Jan 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you were impressed with our hotel's services. Your satisfaction is our top priority. We hope to welcome you back again in the future at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The location is quite good, the rest is so-so
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Accommodation's Reply
22 Jan 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you enjoyed our excellent location. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
New and nice hotel. Spacious, clean, and comfortable rooms. Friendly staff. Strategic location in the city center. There's an Alfamart next to the lobby. So far, I'm satisfied with my stay at the Ascent Hotel.
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Warm greetings from Ascent Hotel & Cafe Malang. On behalf of the management, we thank you for choosing Ascent Hotel & Cafe Malang during your visit to Malang. We appreciate you taking the time to write a review for our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang and had a positive experience with us. We hope this review will serve as a guide for other travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M., Front Office Manager
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Silvi S. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was a great stay at this hotel, next time I go to Malang I will definitely go to the Ascent Hotel again...
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Ms. Sylvie, Sincerely yours from Ascent Hotel & Cafe Malang. Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your stay. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galih M., Front Office Manager
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