FIM by Zigna

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8.9
/10
Very Good
1,392 reviews

What Guests Say About Their Stay

R***a

9.7
/ 10
It's totally worth it. The rooms are spacious, clean, the staff is friendly, and there's even a smart TV. I'll be back.
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E***k

9.1
/ 10
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Arty H.

9.7
/ 10
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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L***a

10.0
/ 10
For the 3rd time staycation with children and grandchildren here, the most comfortable hotel in Solo.
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P***o

10.0
/ 10
Strategic location in the city center. Rooms with central air conditioning—I love it when hotels use central air conditioning like this. All the staff were friendly, from security, reception, HK, restaurant, and other staff. The hotel staff also explained in detail the benefits of my stay. Bottled water is available in the room, but there's also a water dispenser in front of the room for those who want to refill.
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In the Area
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Jalan Yosodipuro No. 31 - 33, Timuran, Banjarsari, Banjarsari, Solo, Jawa Tengah, Indonesia, 57131

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SOLIA Hotel Yosodipuro Solo Staying at FIM by Zigna is a good choice when you are visiting Timuran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around FIM by Zigna

Jalan Yosodipuro No. 31 - 33, Timuran, Banjarsari, Banjarsari, Solo, Jawa Tengah, Indonesia, 57131
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Lobby FIM by Zigna
Lobby 2 FIM by Zigna

Discover More About FIM by Zigna

Discover the Comfort of FIM by Zigna in Jawa Tengah

For Australian travellers seeking an authentic and comfortable Indonesian experience, FIM by Zigna in Jawa Tengah presents a compelling choice. This hotel offers a blend of local charm and modern amenities, designed to make your stay both memorable and relaxing. Whether you're exploring the rich cultural tapestry of Jawa Tengah or simply looking for a peaceful retreat, FIM by Zigna aims to provide a welcoming base. Rates at FIM by Zigna start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of FIM by Zigna

FIM by Zigna is situated in the vibrant heart of Solo, a city renowned for its rich Javanese culture and historical significance. Located at Jalan Yosodipuro No. 31 - 33, Timuran, Banjarsari, Banjarsari, Solo, Jawa Tengah, Indonesia, 57131 , the hotel offers a convenient base for exploring the region. It is within easy reach of Solo Balapan Station, a major railway hub, making it simple to connect to other parts of Jawa Tengah and beyond. The surrounding area is alive with local life, offering a glimpse into the daily rhythms of the city, with bustling markets and traditional eateries just a short stroll away. This central location ensures that you are never far from the pulse of Solo, yet can retreat to a tranquil environment at the end of the day.

Guest Facilities and Services at FIM by Zigna

Guest facilities at FIM by Zigna are designed to cater to the needs of modern travellers, ensuring a comfortable and convenient stay. The hotel provides essential services such as complimentary Wi-Fi, allowing you to stay connected throughout your visit. A helpful 24-hour front desk is available to assist with any queries or requests, ensuring peace of mind at any hour. For those who appreciate a good start to their day, the hotel offers breakfast options that aim to please, with a focus on fresh, local flavours and quality coffee. Secure luggage storage is also available, providing flexibility for your travel plans.

Room Information and Stay Experience at FIM by Zigna

The hotel offers a range of accommodation options designed to suit different preferences and travel needs. Room types of FIM by Zigna are thoughtfully appointed to ensure a restful and pleasant experience. Guests can expect clean, well-maintained rooms featuring comfortable bedding and effective climate control, ensuring a pleasant temperature regardless of the external weather. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room names and sizes are best confirmed directly, the focus is on providing a serene and comfortable environment for all guests.

Recommended Nearby Dining and Cafes around FIM by Zigna

Solo is a culinary delight, and FIM by Zigna is perfectly positioned to let you explore its diverse food scene. You'll find a variety of local eateries and cafes within easy walking distance, offering everything from traditional Javanese dishes to contemporary Indonesian cuisine. The area is known for its vibrant café culture, with many spots serving excellent coffee and light meals, perfect for a leisurely breakfast or a mid-afternoon break. Exploring the local markets is also a must for experiencing authentic street food and regional specialties.

Popular Attractions and Activities near FIM by Zigna

Solo, Jawa Tengah, is rich in cultural heritage and natural beauty, offering a wealth of attractions for visitors. Here are some popular spots you can explore:

  • Kraton Surakarta Hadiningrat:

    The Sultan's Palace, a magnificent example of Javanese architecture and a centre of royal tradition.
  • Taman Sriwedari:

    A large public park that often hosts cultural performances and traditional markets.
  • Museum Radya Pustaka:

    One of Indonesia's oldest libraries and museums, housing a significant collection of Javanese manuscripts and artefacts.
  • Pasar Klewer:

    A bustling traditional market famous for its batik fabrics and local crafts, offering a vibrant shopping experience.
  • Sangiran Early Man Site:

    A UNESCO World Heritage site, offering fascinating insights into human evolution.
If you are looking for other activities around FIM by Zigna, check out the best deals on Traveloka: Recommended activities in Solo!

How to Get to FIM by Zigna from the Airport

Getting to FIM by Zigna from the nearest airport is straightforward, with several convenient options available. The airport transfer service of FIM by Zigna can be accessed via various modes of transport.

  • Airport Link Trains:

    If available, these offer a quick and efficient way to reach the city centre, with onward connections to the hotel.
  • Airport Shuttle Buses:

    Many airports operate shuttle services that connect directly to major transport hubs or city centres.
  • Public Metered Taxis:

    Readily available at the airport, offering a direct route to your destination.
  • Rideshare Services:

    Convenient and often cost-effective, these services can be booked via mobile apps.
For a seamless journey, consider booking your Airport transfer service in advance. Understanding how to get to FIM by Zigna is key to a stress-free arrival.

Summary of Why You Should Choose FIM by Zigna

FIM by Zigna stands out as an excellent choice for travellers looking for a comfortable and well-located accommodation in Jawa Tengah. Its key advantages include:

  • Prime Location:

    Situated in the heart of Solo, offering easy access to cultural sites and transport links.
  • Comfortable Accommodation:

    Well-appointed rooms with essential amenities for a relaxing stay.
  • Friendly Service:

    A dedicated 24-hour front desk ready to assist with your needs.
  • Local Immersion:

    Proximity to vibrant markets and authentic dining experiences.
To ensure you secure your preferred dates and the best rates, it is recommended to check room availability at FIM by Zigna and book FIM by Zigna in advance.

For more options, you can also Book budget hotels in Jawa Tengah.

Planning your trip to Indonesia? You can also Easily book domestic and international flights at low prices.

All facilities in FIM by Zigna

Entertainment Facility FIM by Zigna
Entertainment Facility
Functional Hall FIM by Zigna
Functional Hall
Common Space FIM by Zigna
Common Space
Lobby FIM by Zigna
Lobby
Accommodation Services FIM by Zigna
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast

Things to Do

  • Children play area
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Bicycle rental
  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in FIM by Zigna

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 26-8-2026 to 31-8-2026.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at FIM by Zigna
86
Number of floors in FIM by Zigna
9
Another facilities in FIM by Zigna
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked questions about FIM by Zigna

What are available facilities at FIM by Zigna ?
There are top facilites at FIM by Zigna such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FIM by Zigna ?
The standard check-in time at FIM by Zigna is starting from From 14:00 while the latest check-out time is at Before 12:00
Does FIM by Zigna provide breakfast?
Yes, FIM by Zigna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of FIM by Zigna ?
FIM by Zigna has a 3.0-star rating.
How many floors does FIM by Zigna have?
FIM by Zigna has 9.
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FIM by Zigna reviews and ratings

Overall Ratings & Reviews FIM by Zigna

Traveloka (1,386)
Other sources (6)
8.9
Very Good
From 1,386 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about FIM by Zigna
All
Ambiance (137)
Distance to City Center (136)
Staff Friendliness (136)
Bedroom (128)
Hotel Area (123)
Accessibility (118)
Taste (112)
Bathroom (109)
Variety (109)
Family Friendly (107)
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Traveller Reviews FIM by Zigna

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 hour(s) ago
It's totally worth it. The rooms are spacious, clean, the staff is friendly, and there's even a smart TV. I'll be back.
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Muflika S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff are all friendly and communicative, including the receptionist, security, and restaurant. The rooms are spacious and have balconies. Luckily, on August 22nd, we were on the 8th floor, so the view was fantastic. All the amenities in the room are great; I'd love to stay here again someday. The food in the restaurant is also quite delicious.
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Sondang M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I was able to check in early with the help of the front desk staff, booked through the app. Check-in was supposed to be at 2:00 PM, but I arrived at the hotel at 12:30 PM. I'll definitely stay here again next time I'm in Solo 🥰
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Riska A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, the food is delicious, the rooms are clean, and the bathrooms are clean. For a 3-star hotel, it's comparable to a 4-star hotel: hairdryer, refrigerator, and free 15-minute foot massage 🤩
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John B.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
We enjoyed our stay. Staff were very friendly.
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Bong S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, the service is friendly, and parking is easy. It's close to the city center.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is strategic and the facilities in the hotel rooms are also value for money.
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Embrinita O.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
comfortable and friendly, God willing, if I go to Solo I will stay here again
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
homy and great hospitility ...
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the location is strategically close to everything. The food is not too expensive and is delicious.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The room wasn't soundproof. At night, the sound of guests laughing in front of the elevator could be heard in the room. The bathroom had a leaking drain.
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1 people find it helpful
E***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staff service is good and friendly.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The central location makes it easy to get around. The room was spacious and clean, but unfortunately, the hot water wasn't hot yesterday. Overall, it was okay.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly and professional service
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. G*t, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendly and professional service from our team. Your compliments motivate all our staff to strive for the best service and create memorable experiences for every guest. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, Group General Manager
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E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. E*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are honored that FIM by ZIGNA was your first choice during your stay. We are delighted to hear that you enjoyed your wonderful stay and appreciated the blend of modern amenities and local wisdom that we offer. Your appreciation for our team's service is a source of pride and motivates all our staff to continue maintaining and improving the friendly, professional, and attentive service we provide to all our guests. Thank you for your trust in choosing FIM by ZIGNA. We look forward to welcoming you back on your next stay and providing you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Oky l. j.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
At check-out, I couldn't get confirmation from the receptionist whether I wanted to extend my stay. When I tried to extend my stay, I reached the receptionist and was told they were checking the app, but it didn't take more than 5 minutes. When I went to pay, I was told it was fully booked. Confirmation with every guest is crucial!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Okee Lutfianita, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced regarding the extension of your stay. We understand your disappointment at not receiving confirmation of your check-out plan or extension, and finding that your room was unavailable after you decided to extend your stay following the price check. Your feedback is extremely important to us. We have forwarded this feedback to the front desk team to evaluate and improve our communication with guests and to ensure that information regarding room availability is communicated clearly, accurately, and consistently. Thank you for your valuable feedback. We sincerely hope to welcome you back to FIM by ZIGNA and provide you with a better stay experience in the future. Sincerely, Gusti Muchlis, Group General Manager
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Arty H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Arty H., Greetings from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you felt comfortable during your stay at FIM by ZIGNA and felt a warm welcome from our entire team. Your encouraging words, urging us to stay with you every time we visit Solo, are a valuable source of motivation for us to continue providing the best possible service to all our guests. Thank you for trusting FIM by ZIGNA as your accommodation choice. We hope to welcome you back again and provide you with an equally memorable, or perhaps even more, stay. Sincerely, Gusty Muchlis, Group General Manager.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
I arrived at 3 p.m., and the room wasn't ready until 45 minutes later. The receptionist also suddenly changed people. Was the delay because I arrived at the check-in time?
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1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. F*i, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted to welcome you. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced while waiting for your room to be ready upon arrival. We understand that after sightseeing, you would want to rest immediately, so we sincerely apologize for this experience. Regarding the change in reception staff, please be informed that this was a scheduled shift change and did not cause any delay in room preparation. However, we understand that this situation may have caused some inconvenience, and we apologize for that. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation in order to improve coordination and room preparation in the future. Thank you for your understanding. We hope to welcome you back again and provide you with an even more comfortable and memorable stay next time. Sincerely, Gusti Muchlis, General Manager, Building Complex
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Bambang
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable, really great for bringing grandchildren to stay at Fim.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bambang, Sincere regards from FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your warm review. We are very pleased to know that you and your grandchildren felt comfortable during your stay at FIM by ZIGNA. It was a pleasure to be a part of your family's happy moments. We hope this memorable experience will become a beautiful memory, and we hope to welcome you and your family again on your next visit with the best service. See you again at FIM by ZIGNA! Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Bunga A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
I've stayed here several times and always feel very comfortable here.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bunka A.N., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your trust and loyalty in choosing to return to FIM by ZIGNA. We are very pleased to know that each visit you have a comfortable experience. Such reviews are an encouragement to our entire team to provide the best service and maintain the quality of accommodation for all our guests. We hope to welcome you back to FIM by ZIGNA again and hope that your next visit will be an even better experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Bedroom 4 FIM by Zigna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews FIM by Zigna

Traveloka (1,386)
Other sources (6)
8.9
Very Good
From 1,386 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about FIM by Zigna
All
Ambiance (137)
Distance to City Center (136)
Staff Friendliness (136)
Bedroom (128)
Hotel Area (123)
Accessibility (118)
Taste (112)
Bathroom (109)
Variety (109)
Family Friendly (107)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews FIM by Zigna

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 hour(s) ago
It's totally worth it. The rooms are spacious, clean, the staff is friendly, and there's even a smart TV. I'll be back.
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Muflika S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff are all friendly and communicative, including the receptionist, security, and restaurant. The rooms are spacious and have balconies. Luckily, on August 22nd, we were on the 8th floor, so the view was fantastic. All the amenities in the room are great; I'd love to stay here again someday. The food in the restaurant is also quite delicious.
Read More
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+4
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Sondang M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I was able to check in early with the help of the front desk staff, booked through the app. Check-in was supposed to be at 2:00 PM, but I arrived at the hotel at 12:30 PM. I'll definitely stay here again next time I'm in Solo 🥰
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Riska A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, the food is delicious, the rooms are clean, and the bathrooms are clean. For a 3-star hotel, it's comparable to a 4-star hotel: hairdryer, refrigerator, and free 15-minute foot massage 🤩
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John B.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
We enjoyed our stay. Staff were very friendly.
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Bong S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, the service is friendly, and parking is easy. It's close to the city center.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is strategic and the facilities in the hotel rooms are also value for money.
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Embrinita O.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
comfortable and friendly, God willing, if I go to Solo I will stay here again
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
homy and great hospitility ...
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the location is strategically close to everything. The food is not too expensive and is delicious.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The room wasn't soundproof. At night, the sound of guests laughing in front of the elevator could be heard in the room. The bathroom had a leaking drain.
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1 people find it helpful
E***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staff service is good and friendly.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The central location makes it easy to get around. The room was spacious and clean, but unfortunately, the hot water wasn't hot yesterday. Overall, it was okay.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly and professional service
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. G*t, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendly and professional service from our team. Your compliments motivate all our staff to strive for the best service and create memorable experiences for every guest. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, Group General Manager
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E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. E*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are honored that FIM by ZIGNA was your first choice during your stay. We are delighted to hear that you enjoyed your wonderful stay and appreciated the blend of modern amenities and local wisdom that we offer. Your appreciation for our team's service is a source of pride and motivates all our staff to continue maintaining and improving the friendly, professional, and attentive service we provide to all our guests. Thank you for your trust in choosing FIM by ZIGNA. We look forward to welcoming you back on your next stay and providing you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Oky l. j.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
At check-out, I couldn't get confirmation from the receptionist whether I wanted to extend my stay. When I tried to extend my stay, I reached the receptionist and was told they were checking the app, but it didn't take more than 5 minutes. When I went to pay, I was told it was fully booked. Confirmation with every guest is crucial!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Okee Lutfianita, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced regarding the extension of your stay. We understand your disappointment at not receiving confirmation of your check-out plan or extension, and finding that your room was unavailable after you decided to extend your stay following the price check. Your feedback is extremely important to us. We have forwarded this feedback to the front desk team to evaluate and improve our communication with guests and to ensure that information regarding room availability is communicated clearly, accurately, and consistently. Thank you for your valuable feedback. We sincerely hope to welcome you back to FIM by ZIGNA and provide you with a better stay experience in the future. Sincerely, Gusti Muchlis, Group General Manager
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Arty H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Arty H., Greetings from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you felt comfortable during your stay at FIM by ZIGNA and felt a warm welcome from our entire team. Your encouraging words, urging us to stay with you every time we visit Solo, are a valuable source of motivation for us to continue providing the best possible service to all our guests. Thank you for trusting FIM by ZIGNA as your accommodation choice. We hope to welcome you back again and provide you with an equally memorable, or perhaps even more, stay. Sincerely, Gusty Muchlis, Group General Manager.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
I arrived at 3 p.m., and the room wasn't ready until 45 minutes later. The receptionist also suddenly changed people. Was the delay because I arrived at the check-in time?
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. F*i, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted to welcome you. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced while waiting for your room to be ready upon arrival. We understand that after sightseeing, you would want to rest immediately, so we sincerely apologize for this experience. Regarding the change in reception staff, please be informed that this was a scheduled shift change and did not cause any delay in room preparation. However, we understand that this situation may have caused some inconvenience, and we apologize for that. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation in order to improve coordination and room preparation in the future. Thank you for your understanding. We hope to welcome you back again and provide you with an even more comfortable and memorable stay next time. Sincerely, Gusti Muchlis, General Manager, Building Complex
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Bambang
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable, really great for bringing grandchildren to stay at Fim.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bambang, Sincere regards from FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your warm review. We are very pleased to know that you and your grandchildren felt comfortable during your stay at FIM by ZIGNA. It was a pleasure to be a part of your family's happy moments. We hope this memorable experience will become a beautiful memory, and we hope to welcome you and your family again on your next visit with the best service. See you again at FIM by ZIGNA! Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Bunga A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
I've stayed here several times and always feel very comfortable here.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bunka A.N., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your trust and loyalty in choosing to return to FIM by ZIGNA. We are very pleased to know that each visit you have a comfortable experience. Such reviews are an encouragement to our entire team to provide the best service and maintain the quality of accommodation for all our guests. We hope to welcome you back to FIM by ZIGNA again and hope that your next visit will be an even better experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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