Grand Inna Samudra Beach

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8.3
/10
Very Good
2,221 reviews

What Guests Say About Their Stay

H***h

9.7
/ 10
Great service, clean, family-friendly rooms. A pleasant atmosphere, listening to the waves in your room, and a dedicated beach.
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E***a

10.0
/ 10
The staff was friendly. Upon entering the hotel, I was greeted by a very calming scent. The beach was clean, and the changing rooms had strong water, making it a great place to rinse off your clothes. The food was delicious. I'll definitely stay there again.
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Verified Traveler

10.0
/ 10
My stay at Grand Inna Samudra Beach was a memorable experience, especially for anyone seeking a peaceful beachfront escape. The hotel’s location is undoubtedly its strongest asset situated directly facing the Indian Ocean, it offers breathtaking sea views, soothing waves, and stunning sunsets right from the property. The atmosphere feels calm and nostalgic, making it perfect for a relaxing getaway away from the city’s noise. The rooms are spacious and comfortable, with several options offering direct ocean views. While parts of the building reflect its long-standing history, the facilities are generally well maintained. The staff were courteous, attentive, and responsive throughout the stay, contributing positively to the overall experience. The beach access is convenient, and the wide shoreline is ideal for morning walks or simply enjoying the scenery. Breakfast provided a decent variety of local and international dishes, and the dining area overlooks the sea, which enhances the experience. Overall, Grand Inna Samudra Beach is a great choice for travelers who prioritize location, ocean views, and a tranquil environment over ultra-modern luxury. With some continued updates and renovations, this hotel has strong potential to elevate its already charming character.

Rika A.

10.0
/ 10
A hotel integrated with the beach. The room views are excellent, overlooking the ocean. You can see both sunset and sunrise. The rooms are clean. The Wi-Fi is always on and has a good signal. Breakfast offers a varied menu. The hotel staff is friendly and helpful. This hotel will be our family's first choice when visiting Pelabuhan Ratu.
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S***n

10.0
/ 10
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
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In the Area
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Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Inna Samudra Beach Grand Inna Samudra Beach is a hotel is located at Pelabuhan Ratu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Inna Samudra Beach

Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365
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Lobby Grand Inna Samudra Beach
Lobby 2 Grand Inna Samudra Beach

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The Charm of Grand Inna Samudra Beach

For Australian travellers seeking a memorable escape in Jawa Barat, Indonesia, the Grand Inna Samudra Beach offers a compelling blend of comfort, convenience, and local charm. Nestled in a picturesque setting, this hotel provides a welcoming base for exploring the region's natural beauty and cultural richness. Whether you're planning a relaxing getaway or an adventurous exploration, Grand Inna Samudra Beach is poised to be your home away from home.

Rates at Grand Inna Samudra Beach start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Grand Inna Samudra Beach

Grand Inna Samudra Beach is situated in the vibrant coastal area of Pelabuhan Ratu, a district known for its stunning beaches and relaxed atmosphere. Located approximately {distanceToCityCentre} from the main city centre, the hotel offers a tranquil retreat while remaining accessible to key attractions. For those arriving by air, the nearest major airport is {nearestAirport}, with various transport options available to reach the hotel. The surrounding area is alive with local life, offering a glimpse into the authentic Indonesian culture. You'll find yourself close to local eateries and markets, perfect for experiencing the everyday rhythm of the region. For travellers who enjoy exploring by car, convenient parking facilities are available, making it an ideal starting point for road trips along the scenic Jawa Barat coastline.

Guest Facilities and Services at Grand Inna Samudra Beach

Guest facilities at Grand Inna Samudra Beach are designed to ensure a comfortable and convenient stay for all visitors. The hotel prides itself on providing a range of amenities that cater to the needs of modern travellers. You can expect reliable free Wi-Fi throughout the property, allowing you to stay connected with ease. A helpful 24-hour front desk is always on hand to assist with any queries or requests, ensuring peace of mind at any hour. For those who enjoy starting their day with a good coffee and a hearty breakfast, the hotel offers excellent dining options, including a buffet breakfast that showcases local flavours and international favourites. Secure luggage storage is also available, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at Grand Inna Samudra Beach

The hotel offers a variety of rooms designed to provide a restful and rejuvenating experience. The room types of Grand Inna Samudra Beach cater to different needs, ensuring that every guest finds their perfect sanctuary. Each room is meticulously maintained for cleanliness and features comfortable bedding, promising a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your comfort, regardless of the weather outside. The bathrooms are clean and well-appointed, providing a refreshing space to start and end your day. While specific room names and sizes are best confirmed directly, the focus is always on providing a comfortable and functional living space.

Recommended Nearby Dining and Cafes around Grand Inna Samudra Beach

The culinary landscape around Grand Inna Samudra Beach is a delightful exploration of local tastes and international influences. You'll discover a vibrant scene of nearby dining spots, from casual eateries serving authentic Indonesian cuisine to charming cafes perfect for a morning coffee or a light lunch. The hotel itself offers excellent dining opportunities, with a focus on fresh, local ingredients. For those who appreciate a good brunch, you'll find plenty of options to satisfy your cravings, perhaps even a local take on smashed avocado or a traditional Indonesian breakfast spread. Exploring the local food markets is also a must, offering a sensory feast of flavours and aromas.

Popular Attractions and Activities near Grand Inna Samudra Beach

The area surrounding Grand Inna Samudra Beach is rich with attractions and activities for every type of traveller. Here are some popular spots to explore in and around Sukabumi:

  • Pelabuhan Ratu Beach: Famous for its dramatic coastline and powerful waves, this is a must-visit for its scenic beauty and surfing opportunities.
  • Ujung Genteng Beach: Known for its calmer waters and turtle conservation efforts, it's a great spot for a more relaxed beach experience.
  • Ciletuh Geopark: A UNESCO Global Geopark, offering breathtaking landscapes, waterfalls, and unique geological formations.
  • Situ Gunung Suspension Bridge: Experience the thrill of walking across one of the longest suspension bridges in Southeast Asia, surrounded by lush forest.
  • Curug Sawer Waterfall: A beautiful and accessible waterfall, perfect for a refreshing dip and enjoying nature's tranquility.

If you are looking for other activities around Grand Inna Samudra Beach, check out the best deals on Traveloka: Recommended activities in Sukabumi!

How to Get to Grand Inna Samudra Beach from the Airport

Navigating your journey from the airport to Grand Inna Samudra Beach is straightforward, with several convenient options available. Understanding the best way to reach your accommodation is key to a smooth start to your Indonesian adventure. The airport transfer service of Grand Inna Samudra Beach can be easily arranged through various means.

  • Airport Link Trains: If available from {nearestAirport}, these trains offer a fast and efficient way to travel towards the city centre, from where you can connect to other transport.
  • Airport Shuttle Buses: Many airports operate shuttle services that connect to major transportation hubs or directly to popular tourist areas.
  • Public Metered Taxis: Readily available at the airport, these taxis offer a direct route to the hotel. Ensure the meter is used for a fair fare.
  • Rideshare Services: Popular rideshare apps provide a convenient and often cost-effective way to get to Grand Inna Samudra Beach.

For a seamless journey, consider pre-booking your Airport transfer service or researching the most suitable option based on your arrival time and preferences. Planning how to get to Grand Inna Samudra Beach in advance will save you time and hassle upon arrival.

Summary of Why You Should Choose Grand Inna Samudra Beach

Grand Inna Samudra Beach stands out as an excellent choice for Australian travellers looking for a well-rounded and enjoyable stay in Jawa Barat. Its prime location offers both tranquility and accessibility, making it easy to explore the region's wonders. The hotel's commitment to guest comfort is evident in its well-maintained rooms and attentive service.

  • Prime Location: Situated in a beautiful coastal area with easy access to local attractions.
  • Comfortable Accommodation: Clean, well-equipped rooms with modern amenities for a relaxing stay.
  • Friendly Service: A welcoming atmosphere with helpful staff ready to assist you.
  • Convenient Facilities: Including Wi-Fi, 24-hour front desk, and dining options.

To ensure you secure your preferred dates and take advantage of the best rates, it is highly recommended to check room availability at Grand Inna Samudra Beach and book your stay.

For your next adventure, consider booking your accommodation through Traveloka. You can Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices, all in one place.

All facilities in Grand Inna Samudra Beach

Bar, Cafe and Lounge Grand Inna Samudra Beach
Bar, Cafe and Lounge
Swimming Pool Grand Inna Samudra Beach
Swimming Pool
Entertainment Facility Grand Inna Samudra Beach
Entertainment Facility
Functional Hall Grand Inna Samudra Beach
Functional Hall
Lobby Grand Inna Samudra Beach
Lobby

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Set menu dinner
  • Snacks

Transportation

  • Car rental

General

  • AC
  • Reception hall
  • Connecting rooms
  • Family room
  • Swimming pool

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Sports and Recreations

  • Beach volleyball
  • Snorkeling
  • Water sport

Things to Do

  • Garden
  • Karaoke
  • Picnic area

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Tours
  • Wedding service

Accommodation Policy & General Information in Grand Inna Samudra Beach

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Inna Samudra Beach
103
Number of floors in Grand Inna Samudra Beach
8
Another facilities in Grand Inna Samudra Beach
Children pool, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked questions about Grand Inna Samudra Beach

What are available facilities at Grand Inna Samudra Beach?
There are top facilites at Grand Inna Samudra Beach such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Inna Samudra Beach?
The standard check-in time at Grand Inna Samudra Beach is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Inna Samudra Beach provide breakfast?
Yes, Grand Inna Samudra Beach provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Inna Samudra Beach?
Grand Inna Samudra Beach has a 4.0-star rating.
How many floors does Grand Inna Samudra Beach have?
Grand Inna Samudra Beach has 8.
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Grand Inna Samudra Beach reviews and ratings

8.3
Very Good
From 2,221 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about Grand Inna Samudra Beach
All
Staff Friendliness (97)
Ambiance (89)
Family Friendly (88)
Taste (88)
Hotel Area (85)
Variety (84)
Bedroom (83)
Room Space (80)
Surroundings (79)
Bathroom (75)
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Traveller Reviews Grand Inna Samudra Beach

Number of reviews per page
20
40
Customer reviews
Novlianti K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff is friendly, the hotel is old but well maintained.
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Accommodation's Reply
01 Oct 2026
Dear Mr. Novlianti, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that you had a memorable experience during your stay with us. Your compliments motivate our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back on your next stay. Sincerely, Grand Inn Samudra Beach Hotel
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c***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 1 week(s) ago
Upon arrival, we were greeted warmly by the security guard at the post, but were not directed to where to park, even though we had already stated we wanted to check in and had made a reservation. We headed to the lobby, but the parking lot near the lobby was full, and there were no parking arrangements or security guards to direct us where to park (there were renovations underway and an excavator was near the motorcycle parking lot). We unloaded our belongings from the car, and again, there was no bellboy or concierge on standby until we moved our luggage onto the bellman trolley and then pushed it to the elevator. The receptionist service was quite good, and we were given a complimentary cake for my wife's birthday. There were no problems with check-in and registration, except for a slight delay in getting the complimentary cake because I was told to wait, even though the room should have been ready since we arrived around 3:00 PM. We stayed in a deluxe balcony room, and the room felt like it was quite old. The floor was damp and wet, as if it had just been mopped, so stepping on it left marks on the floor, which was uncomfortable. There was also no bath mat. We called the receptionist and asked, and they told us there were no bath mats available for Maghrib (a bit surprising for a hotel as big as Pelabuhan Ratu to not have one). The toilet seat was leaking, and the water in the toilet and bathtub was slightly yellow. The power outlet on the table under the TV was out of reach of the water jug cable. The balcony ceiling looked moldy. At dinner, the squid menu was often out of stock and limited. The children's pool looked dirty and mossy, with moss scattered in the water. During my stay here, I was quite happy and satisfied with the hotel facilities, activities, and entertainment.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you for taking the time to provide a detailed review of your stay at Grand Inn Samudra Beach Hotel. We apologize for any inconvenience you experienced, including issues with parking arrangements and luggage assistance, room condition and amenities, pool experience, and dinner menu. We understand these may have impacted your comfort during your stay. We greatly appreciate all your feedback and will take it into consideration and evaluate it with the relevant departments, particularly in improving service coordination, cleanliness, facility maintenance, and guest availability. Furthermore, we are pleased to hear that the friendliness of the reception team, the complimentary cake, and the various amenities, activities, and entertainment continued to provide a positive experience during your stay. We sincerely hope to welcome you back again in the future and provide you with an even better stay. Sincerely, Grand Inn Samudra Beach Hotel
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a***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Recommended for families, the food is also delicious, and you have direct access to a fairly clean beach.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you for your review and feedback regarding Grand Inn Samut Beach Hotel. We are delighted to hear that you and your family enjoyed your stay at our hotel. Your compliments motivate us to continue maintaining the quality of our service, comfort, and providing memorable experiences for all our guests. We sincerely hope to welcome you and your family back again in the future. Sincerely, Grand Inn Samut Beach Hotel
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Yuliana R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's fun here, even though the hotel is old. We were happy because we got a complimentary birthday cake, room decorations, and a mirror.
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Accommodation's Reply
01 Oct 2026
Dear Juliana, Thank you for sharing your experience with us. We were delighted to be a part of your special moment and prepared a little surprise to make your birthday celebration even more perfect. Your enjoyment during your stay at Grand Inn Samudra Beach Hotel is our joy as well. We hope this time was a beautiful memory and we look forward to welcoming you again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Vonny R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The location is excellent, right on the beach and with plenty of entertainment. The only thing the rooms and bathrooms might need is some improvements.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Ms. Wonnie, Thank you for taking the time to write a review and provide feedback about Grand Inn Samudra Beach Hotel. We are delighted to hear that you had a pleasant stay. We appreciate your comments regarding the condition of the room and bathroom. We will take your feedback into consideration and evaluate it in order to continuously improve the quality and comfort of the hotel's facilities. We hope to welcome you back for your next stay for an even more comfortable and memorable experience. Sincerely, Grand Inn Samudra Beach Hotel
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Fachri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, with a direct view of the ocean, and a varied and delicious breakfast. The room service food was a bit off (for example, the oxtail soup had potatoes on the menu, but when it arrived, there were none), but overall, the food was delicious. Another thing, the menu for my room wasn't there at the time. Highly recommended for a family vacation; I'll definitely be back. ☺️
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Accommodation's Reply
31 Aug 2026
Dear Mr. Fakri, Thank you very much for your review and feedback regarding Grand Inn Samudra Beach Hotel. We are delighted to hear that you had a pleasant experience during your stay with us. We greatly appreciate your comments regarding the room service and amenities, which will be used as feedback to improve our team's service and consistency in the future. Thank you for choosing us as your and your family's vacation destination. We hope to welcome you and your family back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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Lihady L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
The old hotel is being renovated. The deluxe suite room has two TVs, but one is broken. There are two ACs, one of which doesn't work. A king-size bed was replaced with a queen-size bed. The AC compressor is basically broken. Mineral water is only rationed to two bottles per day. Breakfast is not delicious. The swimming pool seems like a laundry machine, women swimming in full clothes, which should be swim suits. The intention was to heal with an extraordinary trip through Cikidang, but ended up with an unpleasant two-night stay. For the app, give it a star.
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Accommodation's Reply
31 Aug 2026
Dear Mr./Ms. Sumas, Thank you for taking the time to share your experience and feedback. We apologize for any inconvenience you experienced during your stay with us. We understand that some situations you encountered did not meet your expectations and certainly affected your comfort during your stay. Your feedback is extremely valuable and will be taken seriously by the relevant team, particularly in reviewing the availability and maintenance of your rooms, the quality of service, and the overall comfort of the hotel. We appreciate your concern regarding the tranquility and comfort in the pool area, which will be a focus for us to improve the care and enforcement of regulations for the use of the facilities. We are sorry that your stay did not meet your expectations. We hope to have the opportunity to address this shortcoming and provide a better experience for your next stay. Sincerely, Grand Inn Samut Beach Hotel
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H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Great service, clean, family-friendly rooms. A pleasant atmosphere, listening to the waves in your room, and a dedicated beach.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for your positive review and for choosing Grand Inn Na Samudra Beach Hotel. We are delighted to hear that you enjoyed your stay with us. Your compliments motivate our entire team to strive for the best service and comfort for all our guests. We hope to welcome you and your family back again in the future. Sincerely, Grand Inn Na Samudra Beach Hotel
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
Many dead bees on the corridor and balcony. Great view facing the ocean directly from the balcony.
1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Bapak/Ibu, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the condition you encountered during your stay. Your feedback is greatly appreciated and will be forwarded to the relevant team for immediate attention and further evaluation. We are pleased to know that you enjoyed your stay and the beautiful ocean view from the room. We hope to have the opportunity to welcome you back and provide an even more comfortable experience in the future. Warm Regards, Grand Inna Samudra Beach Hotel
Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This is the most proper hotel in Pelabuhan Ratu. The location and facilities are excellent, right on the beach. Just suggest renovating the restrooms near the pool.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for your review and trust in Grand Inn Samudra Beach Hotel. We greatly appreciate your feedback and are delighted that you chose to stay with us in Pelabuhan Ratu. Your suggestion regarding the bathroom facilities near the pool is invaluable and will be used as a reference for future improvements. We hope to welcome you back again for an even more comfortable and memorable experience. Sincerely, Grand Inn Samudra Beach Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The view is really the best, directly facing the open sea, really spoils the eyes 😍 It feels like having a private beach, hahaha. The service is also friendly, the room is clean and smells pollll even to the towels & sheets smell good too… Access to everywhere is also close because it is not far from the city so it is easy if you need anything. The only minus is that there are a lot of wasps because it is near the forest, but it's okay. Overall excellent service 👍. Next will definitely be the main choice for staycation if you go to Pelabuhan Ratu. Keep up the quality of service Grand Inna Samudra Beach 🫶🏻
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you very much for your review and appreciation of Grand Inn Samudra Beach Hotel. We are delighted to have been a part of your memorable experience during your stay in Pelabuhan Ratu. Your support and trust motivate our entire team to maintain and improve the quality of our service. We appreciate your feedback and will use it to improve and provide the best possible comfort for all our guests. We sincerely hope to welcome you again to relax and enjoy your stay with us. Sincerely, Grand Inn Samudra Beach Hotel
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C***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
I've seen restaurant staff take breakfast from the dining area. It would be better if the staff had a separate serving in the kitchen.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Thank you for your interest and feedback. We apologize for any inconvenience this may have caused. We will immediately follow up on this feedback and check with the relevant teams to ensure that our operational standards and guest comfort are maintained. We greatly appreciate your attention and your help in improving the quality of our service. We hope to provide you with a better experience on your next stay. Sincerely, Grand Inn Samut Beach Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Actually, the hotel area is quite representative for families, it just might need improvements to make it more comfortable and pleasant for families on weekends.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Valued Guests, Thank you for taking the time to share your experience and feedback. We are delighted to hear that our hotel's atmosphere is ideal for family vacations. Your feedback is very valuable to us and we will use it as a basis for our evaluations to continuously improve and enhance the comfort of our facilities, providing you with an even better family vacation experience. We hope to welcome you back in the future. Sincerely, Grand Inn Samut Beach Hotel
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
The hotel staff was very helpful with parking, as the area in front of the hotel lobby is very limited. The room was quite large, but the air conditioning in room 519 was extremely dirty, as if it hadn't been serviced in a while, so it wasn't cooling properly.
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2 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience and feedback during your stay at Grand Inn Samudra Beach Hotel. We are pleased to hear that the assistance from our team made your stay more comfortable. We apologize for any inconvenience you experienced regarding the condition of the room amenities. We will immediately forward your feedback to the relevant team for evaluation and improvement, so that we can further enhance the comfort of our rooms and the quality of our amenities. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely, Grand Inn Samudra Beach Hotel
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Ineke Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
It's an old hotel, but everything is well-maintained. The view, rooms, and facilities are great. The only downside is the lack of hot water. So far, so good.
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2 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Mr. Ineke, Thank you for sharing your experience staying at Grand Inn Samudra Beach Hotel. We are delighted to hear that you enjoyed the view, your room, and the amenities we provided. We apologize for any inconvenience regarding the hot water. Your feedback is very important to us, and we will take it into consideration to improve the quality of our facilities and services. We hope to welcome you back for your next stay. Sincerely, Grand Inn Samudra Beach Hotel
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Dave A. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
A pleasant beach experience, but the hotel needs renovation as it looks dated. If it were renovated, it would be the best hotel in Pelabuhan Ratu. The price doesn't justify the age of the hotel. The pool's cleanliness also needs attention, and the shower area is dirty and filthy for a hotel that costs Rp900,000.
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Accommodation's Reply
14 Jul 2026
Dear Dave, Thank you for taking the time to share your experience. We appreciate your appreciation for your beach stay and your feedback regarding the hotel facilities, the cleanliness of the pool, and the showers. We apologize if these did not meet your expectations. We have forwarded all your feedback to the relevant team to evaluate and improve our facilities and services. Thank you for your interest and valuable suggestions. We hope to welcome you back to Grand Inn Samut Beach Hotel again for an even better stay. Sincerely, Grand Inn Samut Beach Hotel
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Eva F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is friendly. Cleanliness is good, overall it's good.
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Accommodation's Reply
14 Jul 2026
Dear Eva, Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendliness of the staff and the cleanliness of the hotel during your stay. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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E***a
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
The staff was friendly. Upon entering the hotel, I was greeted by a very calming scent. The beach was clean, and the changing rooms had strong water, making it a great place to rinse off your clothes. The food was delicious. I'll definitely stay there again.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We are delighted to hear that you enjoyed the hotel's atmosphere, the friendliness of our staff, the cleanliness of the beach area, as well as the facilities and food we provided. We greatly appreciate your plans to return and stay with us again. Your compliments motivate our entire team to continue striving to provide the best possible service. We hope to welcome you back to Grand Inn Samudra Beach Hotel soon. Sincerely, Grand Inn Samudra Beach Hotel
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dita p.
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10.0
/10
Reviewed 14 week(s) ago
Very satisfied, but perhaps the facilities should be checked again to prevent damage when guests arrive.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Dita, Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with your stay with us. Thank you for your feedback regarding the condition of the hotel facilities. We will take your suggestions into consideration to improve the inspection and maintenance of our facilities to ensure all guests have the utmost comfort. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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mwildan N.
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10.0
/10
Reviewed 14 week(s) ago
recommended hotel and very friendly service
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Accommodation's Reply
14 Jul 2026
Dear Mr. M. Wildan, Thank you for taking the time to write a review of your stay. We are delighted that you recommended Grand Inn Samudra Beach Hotel and were pleased with the friendly service from our team. Your compliments encourage us to strive to provide the best service to all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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