Grand Inna Samudra Beach

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8.3
/10
Very Good
2,233 reviews

What Guests Say About Their Stay

Staff Friendliness (102)
Ambiance (92)
Hotel Area (89)
Family Friendly (88)

E***a

10.0
/ 10
The staff was friendly. Upon entering the hotel, I was greeted by a very calming scent. The beach was clean, and the changing rooms had strong water, making it a great place to rinse off your clothes. The food was delicious. I'll definitely stay there again.
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Verified Traveler

10.0
/ 10
My stay at Grand Inna Samudra Beach was a memorable experience, especially for anyone seeking a peaceful beachfront escape. The hotel’s location is undoubtedly its strongest asset situated directly facing the Indian Ocean, it offers breathtaking sea views, soothing waves, and stunning sunsets right from the property. The atmosphere feels calm and nostalgic, making it perfect for a relaxing getaway away from the city’s noise. The rooms are spacious and comfortable, with several options offering direct ocean views. While parts of the building reflect its long-standing history, the facilities are generally well maintained. The staff were courteous, attentive, and responsive throughout the stay, contributing positively to the overall experience. The beach access is convenient, and the wide shoreline is ideal for morning walks or simply enjoying the scenery. Breakfast provided a decent variety of local and international dishes, and the dining area overlooks the sea, which enhances the experience. Overall, Grand Inna Samudra Beach is a great choice for travelers who prioritize location, ocean views, and a tranquil environment over ultra-modern luxury. With some continued updates and renovations, this hotel has strong potential to elevate its already charming character.

Rika A.

10.0
/ 10
A hotel integrated with the beach. The room views are excellent, overlooking the ocean. You can see both sunset and sunrise. The rooms are clean. The Wi-Fi is always on and has a good signal. Breakfast offers a varied menu. The hotel staff is friendly and helpful. This hotel will be our family's first choice when visiting Pelabuhan Ratu.
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S***n

10.0
/ 10
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
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R Hanni A.

9.4
/ 10
It was a truly delightful stay at this hotel. The rooms offer direct views of the beach. Access to the beach is also easy. The kids are hooked on staying here again.
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In the Area
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Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Grand Inna Samudra Beach is a hotel is located at Pelabuhan Ratu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Inna Samudra Beach

Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365
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Lobby Grand Inna Samudra Beach
Lobby 2 Grand Inna Samudra Beach

Discover More About Grand Inna Samudra Beach

The Charm of Grand Inna Samudra Beach

For Australian travellers seeking a memorable escape in Jawa Barat, Indonesia, the Grand Inna Samudra Beach offers a compelling blend of comfort, convenience, and local charm. Nestled in a picturesque setting, this hotel provides a welcoming base for exploring the region's natural beauty and cultural richness. Whether you're planning a relaxing getaway or an adventurous exploration, Grand Inna Samudra Beach is poised to be your home away from home.

Rates at Grand Inna Samudra Beach start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Grand Inna Samudra Beach

Grand Inna Samudra Beach is situated in the vibrant coastal area of Pelabuhan Ratu, a district known for its stunning beaches and relaxed atmosphere. Located approximately {distanceToCityCentre} from the main city centre, the hotel offers a tranquil retreat while remaining accessible to key attractions. For those arriving by air, the nearest major airport is {nearestAirport}, with various transport options available to reach the hotel. The surrounding area is alive with local life, offering a glimpse into the authentic Indonesian culture. You'll find yourself close to local eateries and markets, perfect for experiencing the everyday rhythm of the region. For travellers who enjoy exploring by car, convenient parking facilities are available, making it an ideal starting point for road trips along the scenic Jawa Barat coastline.

Guest Facilities and Services at Grand Inna Samudra Beach

Guest facilities at Grand Inna Samudra Beach are designed to ensure a comfortable and convenient stay for all visitors. The hotel prides itself on providing a range of amenities that cater to the needs of modern travellers. You can expect reliable free Wi-Fi throughout the property, allowing you to stay connected with ease. A helpful 24-hour front desk is always on hand to assist with any queries or requests, ensuring peace of mind at any hour. For those who enjoy starting their day with a good coffee and a hearty breakfast, the hotel offers excellent dining options, including a buffet breakfast that showcases local flavours and international favourites. Secure luggage storage is also available, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at Grand Inna Samudra Beach

The hotel offers a variety of rooms designed to provide a restful and rejuvenating experience. The room types of Grand Inna Samudra Beach cater to different needs, ensuring that every guest finds their perfect sanctuary. Each room is meticulously maintained for cleanliness and features comfortable bedding, promising a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your comfort, regardless of the weather outside. The bathrooms are clean and well-appointed, providing a refreshing space to start and end your day. While specific room names and sizes are best confirmed directly, the focus is always on providing a comfortable and functional living space.

Recommended Nearby Dining and Cafes around Grand Inna Samudra Beach

The culinary landscape around Grand Inna Samudra Beach is a delightful exploration of local tastes and international influences. You'll discover a vibrant scene of nearby dining spots, from casual eateries serving authentic Indonesian cuisine to charming cafes perfect for a morning coffee or a light lunch. The hotel itself offers excellent dining opportunities, with a focus on fresh, local ingredients. For those who appreciate a good brunch, you'll find plenty of options to satisfy your cravings, perhaps even a local take on smashed avocado or a traditional Indonesian breakfast spread. Exploring the local food markets is also a must, offering a sensory feast of flavours and aromas.

Popular Attractions and Activities near Grand Inna Samudra Beach

The area surrounding Grand Inna Samudra Beach is rich with attractions and activities for every type of traveller. Here are some popular spots to explore in and around Sukabumi:

  • Pelabuhan Ratu Beach:

    Famous for its dramatic coastline and powerful waves, this is a must-visit for its scenic beauty and surfing opportunities.
  • Ujung Genteng Beach:

    Known for its calmer waters and turtle conservation efforts, it's a great spot for a more relaxed beach experience.
  • Ciletuh Geopark:

    A UNESCO Global Geopark, offering breathtaking landscapes, waterfalls, and unique geological formations.
  • Situ Gunung Suspension Bridge:

    Experience the thrill of walking across one of the longest suspension bridges in Southeast Asia, surrounded by lush forest.
  • Curug Sawer Waterfall:

    A beautiful and accessible waterfall, perfect for a refreshing dip and enjoying nature's tranquility.

If you are looking for other activities around Grand Inna Samudra Beach, check out the best deals on Traveloka: Recommended activities in Sukabumi!

How to Get to Grand Inna Samudra Beach from the Airport

Navigating your journey from the airport to Grand Inna Samudra Beach is straightforward, with several convenient options available. Understanding the best way to reach your accommodation is key to a smooth start to your Indonesian adventure. The airport transfer service of Grand Inna Samudra Beach can be easily arranged through various means.

  • Airport Link Trains:

    If available from {nearestAirport}, these trains offer a fast and efficient way to travel towards the city centre, from where you can connect to other transport.
  • Airport Shuttle Buses:

    Many airports operate shuttle services that connect to major transportation hubs or directly to popular tourist areas.
  • Public Metered Taxis:

    Readily available at the airport, these taxis offer a direct route to the hotel. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare apps provide a convenient and often cost-effective way to get to Grand Inna Samudra Beach.

For a seamless journey, consider pre-booking your Airport transfer service or researching the most suitable option based on your arrival time and preferences. Planning how to get to Grand Inna Samudra Beach in advance will save you time and hassle upon arrival.

Summary of Why You Should Choose Grand Inna Samudra Beach

Grand Inna Samudra Beach stands out as an excellent choice for Australian travellers looking for a well-rounded and enjoyable stay in Jawa Barat. Its prime location offers both tranquility and accessibility, making it easy to explore the region's wonders. The hotel's commitment to guest comfort is evident in its well-maintained rooms and attentive service.

  • Prime Location:

    Situated in a beautiful coastal area with easy access to local attractions.
  • Comfortable Accommodation:

    Clean, well-equipped rooms with modern amenities for a relaxing stay.
  • Friendly Service:

    A welcoming atmosphere with helpful staff ready to assist you.
  • Convenient Facilities:

    Including Wi-Fi, 24-hour front desk, and dining options.

To ensure you secure your preferred dates and take advantage of the best rates, it is highly recommended to check room availability at Grand Inna Samudra Beach and book your stay.

For your next adventure, consider booking your accommodation through Traveloka. You can Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices, all in one place.

All facilities in Grand Inna Samudra Beach

Bar, Cafe and Lounge Grand Inna Samudra Beach
Bar, Cafe and Lounge
Swimming Pool Grand Inna Samudra Beach
Swimming Pool
Lobby Grand Inna Samudra Beach
Lobby
Exterior Grand Inna Samudra Beach
Exterior
Others Grand Inna Samudra Beach
Others

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Cafe
  • Set menu dinner
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Swimming pool

Sports and Recreations

  • Beach volleyball
  • Snorkeling
  • Water sport

Things to Do

  • Garden
  • Karaoke
  • Picnic area

Nearby Facilities

  • ATM/Banking
  • Supermarket

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Business Facilities

  • Meeting facilities

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Inna Samudra Beach

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Inna Samudra Beach
103
Number of floors in Grand Inna Samudra Beach
8
Another facilities in Grand Inna Samudra Beach
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Grand Inna Samudra Beach

What are available facilities at Grand Inna Samudra Beach?
There are top facilites at Grand Inna Samudra Beach such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Inna Samudra Beach?
The standard check-in time at Grand Inna Samudra Beach is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Inna Samudra Beach provide breakfast?
Yes, Grand Inna Samudra Beach provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Inna Samudra Beach?
Grand Inna Samudra Beach has a 4.0-star rating.
How many floors does Grand Inna Samudra Beach have?
Grand Inna Samudra Beach has 8.
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Grand Inna Samudra Beach reviews and ratings

8.3
Very Good
From 2,233 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about Grand Inna Samudra Beach
All
Staff Friendliness (91)
Family Friendly (83)
Ambiance (82)
Taste (82)
Hotel Area (80)
Variety (80)
Bedroom (79)
Room Space (76)
Surroundings (72)
Bathroom (70)
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Traveller Reviews Grand Inna Samudra Beach

Number of reviews per page
20
40
Customer reviews
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The hotel staff was very helpful with parking, as the area in front of the hotel lobby is very limited. The room was quite large, but the air conditioning in room 519 was extremely dirty, as if it hadn't been serviced in a while, so it wasn't cooling properly.
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1 people find it helpful
Ineke Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's an old hotel, but everything is well-maintained. The view, rooms, and facilities are great. The only downside is the lack of hot water. So far, so good.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Mr. Ineke, Thank you for sharing your experience staying at Grand Inn Samudra Beach Hotel. We are delighted to hear that you enjoyed the view, your room, and the amenities we provided. We apologize for any inconvenience regarding the hot water. Your feedback is very important to us, and we will take it into consideration to improve the quality of our facilities and services. We hope to welcome you back for your next stay. Sincerely, Grand Inn Samudra Beach Hotel
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Dave A. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
A pleasant beach experience, but the hotel needs renovation as it looks dated. If it were renovated, it would be the best hotel in Pelabuhan Ratu. The price doesn't justify the age of the hotel. The pool's cleanliness also needs attention, and the shower area is dirty and filthy for a hotel that costs Rp900,000.
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Accommodation's Reply
14 Jul 2026
Dear Dave, Thank you for taking the time to share your experience. We appreciate your appreciation for your beach stay and your feedback regarding the hotel facilities, the cleanliness of the pool, and the showers. We apologize if these did not meet your expectations. We have forwarded all your feedback to the relevant team to evaluate and improve our facilities and services. Thank you for your interest and valuable suggestions. We hope to welcome you back to Grand Inn Samut Beach Hotel again for an even better stay. Sincerely, Grand Inn Samut Beach Hotel
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Eva F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. Cleanliness is good, overall it's good.
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Accommodation's Reply
14 Jul 2026
Dear Eva, Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendliness of the staff and the cleanliness of the hotel during your stay. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was friendly. Upon entering the hotel, I was greeted by a very calming scent. The beach was clean, and the changing rooms had strong water, making it a great place to rinse off your clothes. The food was delicious. I'll definitely stay there again.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We are delighted to hear that you enjoyed the hotel's atmosphere, the friendliness of our staff, the cleanliness of the beach area, as well as the facilities and food we provided. We greatly appreciate your plans to return and stay with us again. Your compliments motivate our entire team to continue striving to provide the best possible service. We hope to welcome you back to Grand Inn Samudra Beach Hotel soon. Sincerely, Grand Inn Samudra Beach Hotel
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dita p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very satisfied, but perhaps the facilities should be checked again to prevent damage when guests arrive.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Dita, Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with your stay with us. Thank you for your feedback regarding the condition of the hotel facilities. We will take your suggestions into consideration to improve the inspection and maintenance of our facilities to ensure all guests have the utmost comfort. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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mwildan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
recommended hotel and very friendly service
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Accommodation's Reply
14 Jul 2026
Dear Mr. M. Wildan, Thank you for taking the time to write a review of your stay. We are delighted that you recommended Grand Inn Samudra Beach Hotel and were pleased with the friendly service from our team. Your compliments encourage us to strive to provide the best service to all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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krisnawati a. k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Coming here for my anniversary and so much lovely
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Accommodation's Reply
19 Jun 2026
Dear Mrs. Krishnavati, Thank you for your review and for choosing us as the venue for your special wedding anniversary celebration. We are delighted to hear that your stay was enjoyable and filled with wonderful memories. Wedding anniversaries are special occasions, and we are honored to have been a part of them. We hope to welcome you back to Grand Inn Na Samudra Beach for even more memorable moments in the future.
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Mohammad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A comfortable stay with a beautiful natural atmosphere in Palabuhan Ratu. The staff were excellent, especially the Front Office Manager (FOM), thank you for the outstanding service! They even kindly offered assistance and arranged to take me to the terminal because I couldn’t get any online transportation.
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Accommodation's Reply
23 Jun 2026
Dear Mr Mohammad, Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay and appreciated the beautiful natural atmosphere of Palabuhanratu. Your kind words about our team, especially our Front Office Manager, mean a great deal to us. We are proud to know that the service provided made your visit even more comfortable and memorable. It was our pleasure to assist you with your transportation needs, and we are glad we could help make your journey easier. Creating genuine hospitality experiences for our guests is always our top priority. We sincerely appreciate your support and look forward to welcoming you back to Grand Inna Samudra Beach Hotel for another memorable stay in the future. Warm regards, Management Grand Inna Samudra Beach Hotel
Yuyun W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, the kids were happy. Hotel near the beach.
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Accommodation's Reply
18 Jun 2026
Dear Ms. Yuyun, Thank you for taking the time to write a review about your stay at Grand Inn Samudra Beach Hotel. We are delighted to hear that you and your family enjoyed your stay. Your compliments are an encouragement to our entire team to strive to provide the best comfort and service to all our guests. We hope to welcome you and your family back again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
My experience staying at the Grand Inna Samudra Beach Hotel was very uncomfortable. I booked a Deluxe Suite for 2.4 million rupiah, but the room was in poor condition. Many of the wall frames were damaged, giving it a shabby feel. The room amenities were also very basic. I think it's enough for a single stay. Hopefully, the hotel can fix the damaged room, especially since it should be better for that price, not just spacious. Thank you.
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5 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your review and feedback regarding your stay at Grand Inn Samudra Beach Hotel. We apologize that your experience did not meet your expectations. Your feedback regarding the room condition and facilities is invaluable and we have taken it into consideration. Guest feedback is a vital part of our continuous evaluation and improvement process to enhance the quality of our products and services. We value your feedback and hope to welcome you back in the future for an even better stay. Sincerely, Grand Inn Samudra Beach Hotel
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Need a lot of water to drink.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review and provide feedback regarding your stay at Grand Inn Samudra Beach Hotel. We greatly appreciate your suggestions and will share them with the relevant team to use in evaluating and improving the comfort and quality of service for all our guests. We hope to welcome you back for an even better experience on your next stay. Sincerely, Grand Inn Samudra Beach Hotel
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H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 15 week(s) ago
The stay experience was very pleasant, the room was spacious, the facilities were complete.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that you enjoyed your stay and that the amenities and comfort of your room met your expectations. Your positive feedback motivates us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Agus K. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The view is nice, makes you feel at home, the breakfast is also okay.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr. Agus, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that the views and breakfast we provided made your stay comfortable. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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M***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best for us to vacation with family and office
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samut Beach Hotel. We are delighted to know that our hotel is the best choice for family vacations or work trips. Your trust and positive feedback motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samut Beach Hotel in the future. Sincerely, Grand Inn Samut Beach Hotel
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Unfortunately, there was a leak in my room that caused my child to fall, but the best service immediately fixed it so that it didn't leak again.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for taking the time to review your stay at Grand Inn Samut Beach Hotel. We apologize for the inconvenience caused by the leak in your room, which resulted in your child falling. The safety and comfort of all our guests is our top priority, and we are deeply saddened by this incident. We appreciate the excellent response and service from our team in resolving this issue. Your feedback is important to us in continuously improving the quality of our facilities and services. We hope to welcome you and your family back for an even more comfortable stay in the future. Sincerely, Grand Inn Samut Beach Hotel
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avinander a.
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Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
The sheets were dirty and stained, especially the towels, and when I came home from staying overnight I had a skin disease.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr. Avinanander, Thank you for taking the time to review your stay at Grand Inn Samudra Beach Hotel. We apologize for any inconvenience you experienced regarding the cleanliness of the linens and towels during your stay, and we are saddened by your complaint about the skin problems you experienced after your stay. Your feedback is very important to us, and we have forwarded it to the relevant department to immediately assess and improve our cleanliness and hygiene standards. We greatly appreciate your comments, as they help us continuously improve the quality of our facilities and services. We hope to welcome you back to stay with us again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Good facilities, beautiful view from the room balcony
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that the facilities and views from your room balcony provided a memorable stay. Your compliments motivate us to continue providing the best service and comfort to all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
My third stay here with my family, the best for me
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your trust and loyalty in choosing Grand Inn Samudra Beach Hotel as your family's preferred accommodation. We are delighted to have been a part of your vacation, even though this is your third visit. Your support and appreciation motivate us to continue providing the best service and experience for all our guests. We sincerely hope to welcome you and your family back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
When checking in at midnight, as soon as I exited the elevator, I saw several people dressed for a ritual. It was quite surprising and mystical, but overall, it was safe, just a matter of self-suggestion. The bathroom floor was slippery when wet; I fell quite a bit, leaving my hands and feet blue. The linens could probably be upgraded, as they were already very dirty. Especially the bath mat, where the marks from the floorcloth were clearly visible. Perhaps the vendors in the beach area could be helped with security; they were too pushy to buy and constantly following, making it uncomfortable for visitors to play. The food has a wide variety, and the taste is delicious. The best part is the strategic location, and you don't have to go anywhere to play in the water.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for taking the time to review and provide feedback regarding your stay at Grand Inn Samudra Beach Hotel. We apologize for any inconvenience you experienced during your stay, particularly the slippery bathroom floor that caused you to fall, the condition of the bed linens and bath mat, and the comfort of the beach area. The safety and comfort of all our guests is our top priority, and we will take your feedback into consideration and coordinate with the relevant departments immediately. We are also pleased that you enjoyed the diverse and delicious food options and the hotel's convenient location, allowing you to easily enjoy the beach and various activities with your family. Thank you for your valuable feedback in improving the quality of our facilities and services. We hope to welcome you back in the future for an even more comfortable and memorable experience. Sincerely, Grand Inn Samudra Beach Hotel
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8.3
Very Good
From 2,233 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about Grand Inna Samudra Beach
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Staff Friendliness (91)
Family Friendly (83)
Ambiance (82)
Taste (82)
Hotel Area (80)
Variety (80)
Bedroom (79)
Room Space (76)
Surroundings (72)
Bathroom (70)
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Traveller Reviews Grand Inna Samudra Beach

Number of reviews per page
20
40
Customer reviews
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The hotel staff was very helpful with parking, as the area in front of the hotel lobby is very limited. The room was quite large, but the air conditioning in room 519 was extremely dirty, as if it hadn't been serviced in a while, so it wasn't cooling properly.
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1 people find it helpful
Ineke Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's an old hotel, but everything is well-maintained. The view, rooms, and facilities are great. The only downside is the lack of hot water. So far, so good.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Mr. Ineke, Thank you for sharing your experience staying at Grand Inn Samudra Beach Hotel. We are delighted to hear that you enjoyed the view, your room, and the amenities we provided. We apologize for any inconvenience regarding the hot water. Your feedback is very important to us, and we will take it into consideration to improve the quality of our facilities and services. We hope to welcome you back for your next stay. Sincerely, Grand Inn Samudra Beach Hotel
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Dave A. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
A pleasant beach experience, but the hotel needs renovation as it looks dated. If it were renovated, it would be the best hotel in Pelabuhan Ratu. The price doesn't justify the age of the hotel. The pool's cleanliness also needs attention, and the shower area is dirty and filthy for a hotel that costs Rp900,000.
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Accommodation's Reply
14 Jul 2026
Dear Dave, Thank you for taking the time to share your experience. We appreciate your appreciation for your beach stay and your feedback regarding the hotel facilities, the cleanliness of the pool, and the showers. We apologize if these did not meet your expectations. We have forwarded all your feedback to the relevant team to evaluate and improve our facilities and services. Thank you for your interest and valuable suggestions. We hope to welcome you back to Grand Inn Samut Beach Hotel again for an even better stay. Sincerely, Grand Inn Samut Beach Hotel
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Eva F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. Cleanliness is good, overall it's good.
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Accommodation's Reply
14 Jul 2026
Dear Eva, Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendliness of the staff and the cleanliness of the hotel during your stay. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was friendly. Upon entering the hotel, I was greeted by a very calming scent. The beach was clean, and the changing rooms had strong water, making it a great place to rinse off your clothes. The food was delicious. I'll definitely stay there again.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We are delighted to hear that you enjoyed the hotel's atmosphere, the friendliness of our staff, the cleanliness of the beach area, as well as the facilities and food we provided. We greatly appreciate your plans to return and stay with us again. Your compliments motivate our entire team to continue striving to provide the best possible service. We hope to welcome you back to Grand Inn Samudra Beach Hotel soon. Sincerely, Grand Inn Samudra Beach Hotel
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dita p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very satisfied, but perhaps the facilities should be checked again to prevent damage when guests arrive.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Dita, Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with your stay with us. Thank you for your feedback regarding the condition of the hotel facilities. We will take your suggestions into consideration to improve the inspection and maintenance of our facilities to ensure all guests have the utmost comfort. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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mwildan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
recommended hotel and very friendly service
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Accommodation's Reply
14 Jul 2026
Dear Mr. M. Wildan, Thank you for taking the time to write a review of your stay. We are delighted that you recommended Grand Inn Samudra Beach Hotel and were pleased with the friendly service from our team. Your compliments encourage us to strive to provide the best service to all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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krisnawati a. k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Coming here for my anniversary and so much lovely
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Accommodation's Reply
19 Jun 2026
Dear Mrs. Krishnavati, Thank you for your review and for choosing us as the venue for your special wedding anniversary celebration. We are delighted to hear that your stay was enjoyable and filled with wonderful memories. Wedding anniversaries are special occasions, and we are honored to have been a part of them. We hope to welcome you back to Grand Inn Na Samudra Beach for even more memorable moments in the future.
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Mohammad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A comfortable stay with a beautiful natural atmosphere in Palabuhan Ratu. The staff were excellent, especially the Front Office Manager (FOM), thank you for the outstanding service! They even kindly offered assistance and arranged to take me to the terminal because I couldn’t get any online transportation.
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Accommodation's Reply
23 Jun 2026
Dear Mr Mohammad, Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay and appreciated the beautiful natural atmosphere of Palabuhanratu. Your kind words about our team, especially our Front Office Manager, mean a great deal to us. We are proud to know that the service provided made your visit even more comfortable and memorable. It was our pleasure to assist you with your transportation needs, and we are glad we could help make your journey easier. Creating genuine hospitality experiences for our guests is always our top priority. We sincerely appreciate your support and look forward to welcoming you back to Grand Inna Samudra Beach Hotel for another memorable stay in the future. Warm regards, Management Grand Inna Samudra Beach Hotel
Yuyun W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, the kids were happy. Hotel near the beach.
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Accommodation's Reply
18 Jun 2026
Dear Ms. Yuyun, Thank you for taking the time to write a review about your stay at Grand Inn Samudra Beach Hotel. We are delighted to hear that you and your family enjoyed your stay. Your compliments are an encouragement to our entire team to strive to provide the best comfort and service to all our guests. We hope to welcome you and your family back again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
My experience staying at the Grand Inna Samudra Beach Hotel was very uncomfortable. I booked a Deluxe Suite for 2.4 million rupiah, but the room was in poor condition. Many of the wall frames were damaged, giving it a shabby feel. The room amenities were also very basic. I think it's enough for a single stay. Hopefully, the hotel can fix the damaged room, especially since it should be better for that price, not just spacious. Thank you.
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5 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your review and feedback regarding your stay at Grand Inn Samudra Beach Hotel. We apologize that your experience did not meet your expectations. Your feedback regarding the room condition and facilities is invaluable and we have taken it into consideration. Guest feedback is a vital part of our continuous evaluation and improvement process to enhance the quality of our products and services. We value your feedback and hope to welcome you back in the future for an even better stay. Sincerely, Grand Inn Samudra Beach Hotel
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Need a lot of water to drink.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review and provide feedback regarding your stay at Grand Inn Samudra Beach Hotel. We greatly appreciate your suggestions and will share them with the relevant team to use in evaluating and improving the comfort and quality of service for all our guests. We hope to welcome you back for an even better experience on your next stay. Sincerely, Grand Inn Samudra Beach Hotel
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H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 15 week(s) ago
The stay experience was very pleasant, the room was spacious, the facilities were complete.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that you enjoyed your stay and that the amenities and comfort of your room met your expectations. Your positive feedback motivates us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Agus K. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The view is nice, makes you feel at home, the breakfast is also okay.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr. Agus, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that the views and breakfast we provided made your stay comfortable. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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M***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best for us to vacation with family and office
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samut Beach Hotel. We are delighted to know that our hotel is the best choice for family vacations or work trips. Your trust and positive feedback motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samut Beach Hotel in the future. Sincerely, Grand Inn Samut Beach Hotel
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Unfortunately, there was a leak in my room that caused my child to fall, but the best service immediately fixed it so that it didn't leak again.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for taking the time to review your stay at Grand Inn Samut Beach Hotel. We apologize for the inconvenience caused by the leak in your room, which resulted in your child falling. The safety and comfort of all our guests is our top priority, and we are deeply saddened by this incident. We appreciate the excellent response and service from our team in resolving this issue. Your feedback is important to us in continuously improving the quality of our facilities and services. We hope to welcome you and your family back for an even more comfortable stay in the future. Sincerely, Grand Inn Samut Beach Hotel
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avinander a.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
The sheets were dirty and stained, especially the towels, and when I came home from staying overnight I had a skin disease.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr. Avinanander, Thank you for taking the time to review your stay at Grand Inn Samudra Beach Hotel. We apologize for any inconvenience you experienced regarding the cleanliness of the linens and towels during your stay, and we are saddened by your complaint about the skin problems you experienced after your stay. Your feedback is very important to us, and we have forwarded it to the relevant department to immediately assess and improve our cleanliness and hygiene standards. We greatly appreciate your comments, as they help us continuously improve the quality of our facilities and services. We hope to welcome you back to stay with us again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Good facilities, beautiful view from the room balcony
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that the facilities and views from your room balcony provided a memorable stay. Your compliments motivate us to continue providing the best service and comfort to all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
My third stay here with my family, the best for me
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your trust and loyalty in choosing Grand Inn Samudra Beach Hotel as your family's preferred accommodation. We are delighted to have been a part of your vacation, even though this is your third visit. Your support and appreciation motivate us to continue providing the best service and experience for all our guests. We sincerely hope to welcome you and your family back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
When checking in at midnight, as soon as I exited the elevator, I saw several people dressed for a ritual. It was quite surprising and mystical, but overall, it was safe, just a matter of self-suggestion. The bathroom floor was slippery when wet; I fell quite a bit, leaving my hands and feet blue. The linens could probably be upgraded, as they were already very dirty. Especially the bath mat, where the marks from the floorcloth were clearly visible. Perhaps the vendors in the beach area could be helped with security; they were too pushy to buy and constantly following, making it uncomfortable for visitors to play. The food has a wide variety, and the taste is delicious. The best part is the strategic location, and you don't have to go anywhere to play in the water.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for taking the time to review and provide feedback regarding your stay at Grand Inn Samudra Beach Hotel. We apologize for any inconvenience you experienced during your stay, particularly the slippery bathroom floor that caused you to fall, the condition of the bed linens and bath mat, and the comfort of the beach area. The safety and comfort of all our guests is our top priority, and we will take your feedback into consideration and coordinate with the relevant departments immediately. We are also pleased that you enjoyed the diverse and delicious food options and the hotel's convenient location, allowing you to easily enjoy the beach and various activities with your family. Thank you for your valuable feedback in improving the quality of our facilities and services. We hope to welcome you back in the future for an even more comfortable and memorable experience. Sincerely, Grand Inn Samudra Beach Hotel
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Number of reviews per page
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