Grand Mirage Resort & Thalasso Bali

Resorts
8.5
/10
Very Good
417 reviews

What Guests Say About Their Stay

Staff Friendliness (5)
Ambiance (5)
Room Space (5)
Bedroom (5)
Ni Made S. U.
9.4
/ 10
We had a great time here, we booked kids suite with bunk beds. Room was spacious and cute decoration. The kids also love the mini waterpark and water slide. Kids friendly resort indeed
Irfadillah Y.
10.0
/ 10
Staycation only one night, but my kids love this resort. Building for family 2br suite different with hotel building. Looks new and more modern. We like our room interior. Friendly staff. Delicious tasty breakfast and juice was fresh. Good facilities for kids with indoor and outdoor play ground. My mom and kids enjoy the routine on hotel pool. Definitely will be back again
Marilyn W.
9.4
/ 10
Super love this hotel. Staff are very welcoming and friendly. Welcome drinks taste so good. We book a family room, with the balcony facing the pool and beach. Everything in the room is tidy and clean. Variety choices of breakfast. To me, it's very worth it!
Fransisca I. T.
9.1
/ 10
The hotel is perfect for families with young children. the pool is good, kids club is awesome. will stay here again if we go to bali again
Dwi P. B. W.
10.0
/ 10
It was great experience to stay on this hotel. Make you feel like in other country. The private beach of this hotel is very beautiful, the staff is very kind. Breakfast food is really delicious
In the Area
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Jalan Pratama No 74 Tanjung Benoa Nusa Dua, Nusa Dua, Badung, Bali, Indonesia, 80363

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mirage Resort & Thalasso Bali is located in area / city Tanjung Benoa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mirage Resort & Thalasso Bali

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Jalan Pratama No 74 Tanjung Benoa Nusa Dua, Nusa Dua, Badung, Bali, Indonesia, 80363
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Discover More About Grand Mirage Resort & Thalasso Bali

Hotel Overview: Grand Mirage Resort & Thalasso Bali

Introduction to Grand Mirage Resort & Thalasso Bali

Grand Mirage Resort & Thalasso Bali, a member of Samabe Leisure, offers luxurious beachfront accommodation recognized with the prestigious Tri Hita Karana Gold Category Award for its commitment to sustainable tourism. Guests can enjoy a range of amenities and services in a stunning tropical setting, with access to beautiful beaches and breathtaking ocean views. Whether you're seeking a romantic getaway or planning a memorable celebration, this idyllic resort combines natural beauty with exceptional service, ensuring an unforgettable experience.

Location of Grand Mirage Resort & Thalasso Bali

Grand Mirage Resort & Thalasso Bali, located in the serene Tanjung Benoa area, offers a perfect blend of luxury and natural beauty, making it an ideal escape for travelers seeking relaxation. With its pristine beachfront, exquisite accommodations, and exceptional wellness facilities, this resort provides a tranquil haven where guests can unwind and indulge in the stunning surroundings of Bali.

Room Options 

Types of Rooms Available at Grand Mirage Resort & Thalasso Bali

Grand Mirage Resort & Thalasso Bali offers a diverse selection of accommodations to suit every guest's needs. Choose from options like the Premiere Garden View and Premiere Pool Access rooms, both designed for comfort and relaxation. For breathtaking scenery, the Premiere Ocean View and New Premiere Ocean View rooms provide stunning vistas of the ocean. Families will appreciate the spacious Family Studio Bunk and Family Studio Queen, as well as the luxurious 3 Bedroom Family Pool Villa. For those seeking extra space and elegance, the resort features various suites, including the Ocean View Suite, Junior Suite, and Thematic Suite, ensuring a perfect stay for couples and larger groups alike. 

Are there Special Offers or Packages Available at Grand Mirage Resort & Thalasso?

Discover exclusive packages and promotions for your favorite resorts, including Grand Mirage Resort and Spa, available only on Traveloka. Enjoy special deals that make your dream getaway more affordable and accessible. Don't miss the opportunity to experience luxury at Grand Mirage while taking advantage of these fantastic offers!

Amenities and Services

What Amenities Does Grand Mirage Resort & Thalasso Offer? 

Grand Mirage Resort & Thalasso Bali offers a wide range of amenities designed to enhance your stay and create lasting memories. Families will love the dedicated kids pool, providing a safe and fun environment for younger guests, while adults can unwind at the infinity pool exclusively for them, featuring breathtaking ocean views. The resort also boasts an oceanfront adult pool, perfect for sunbathing in a tranquil setting. Guests can indulge in rejuvenating treatments at the Thalasso Spa, which offers a variety of spa services and massages to help you unwind. Additionally, convenient airport transportation ensures a seamless arrival and departure experience. Fitness enthusiasts can maintain their routines at the well-equipped fitness center, and nature lovers can stroll through the beautifully landscaped gardens. With these exceptional amenities, Grand Mirage Resort & Thalasso promises a luxurious retreat for all visitors to enjoy.

Dining Options at Grand Mirage Resort & Thalasso

Dining at Grand Mirage Resort & Thalasso Bali offers a diverse array of culinary experiences to satisfy every palate. The Grand Café is open 24 hours, serving an enticing a la carte menu with a variety of eclectic dishes. For authentic Indonesian flavors, Ibu Kitchen provides convenient dining options for breakfast, lunch, and dinner. Guests can enjoy themed buffet dinners with live entertainment at Rama Live Entertainment, while Jukung Seafood offers grilled seafood and meat with stunning views of the Indian Ocean in a serene al-fresco setting. Additionally, romantic beachside dinners are available, featuring exquisite set menus crafted by the resort’s renowned culinary team, ensuring a memorable dining experience in a breathtaking atmosphere..  

Does Grand Mirage Resort & Thalasso Offer Any Unique or Luxury Services? 

Grand Mirage Resort & Thalasso Bali offers unique luxury services, including special surprise gifts designed to delight your loved ones. Whether for friends, family, or a romantic partner, the resort’s dedicated team meticulously plans every detail to create a memorable experience. From personalized surprises to thoughtful gestures, they ensure that each gift is tailored to the recipient's preferences. This exceptional service adds a touch of magic to your stay, making it truly unforgettable.

Location and Nearby Attractions

Major Landmarks Near Grand Mirage Resort & Thalasso

  1. Tanjung Benoa Beach: A beautiful stretch of white sand, Tanjung Benoa Beach is famous for its water sports and vibrant beach atmosphere. Visitors can enjoy activities like jet skiing, parasailing, and banana boat rides.  
  2. Nusa Dua Beach: Known for its luxurious resorts and calm waters, Nusa Dua Beach offers a serene environment perfect for relaxation. The area features well-maintained pathways for walking and cycling along the coastline.  
  3. Bali National Golf Club: This world-class golf course is set against a stunning backdrop of lush greenery and the Indian Ocean. It’s an ideal destination for golf enthusiasts looking to enjoy a round in a picturesque setting.  
  4. Bali Collection: A premier shopping and dining complex in Nusa Dua, Bali Collection offers a mix of high-end boutiques, local handicrafts, and international cuisine. It's a great spot for leisurely shopping and dining experiences.  
  5. Garuda Wisnu Kencana Cultural Park: This cultural park is home to the towering statue of the Hindu god Vishnu riding the mythical bird Garuda. The park hosts various cultural performances and exhibitions, providing insights into Balinese culture and heritage.  

What Are the Transportation Options to Grand Mirage Resort & Thalasso

Grand Mirage Resort & Thalasso offers a convenient shuttle service for guests, available at an additional cost. For those looking for more options, airport taxis are readily available for direct transport to the resort. Additionally, you can easily order a taxi or motorcycle through various ride-hailing apps just outside the Ngurah Rai airport area. This flexibility ensures you can choose the transportation method that best suits your needs.

How Far is Grand Mirage Resort & Thalasso from the Airport? 

Grand Mirage Resort & Thalasso is located 13.4 km from Ngurah Rai Airport. The journey by taxi typically takes around 22 minutes, depending on traffic conditions.

Guest Experience

How is the Overall Guest Experience at Grand Mirage Resort & Thalasso?

Grand Mirage Resort & Thalasso received very good reviews from guests. The hotel received a rating of 8.6 and impressed 413 verified guests. Around 161 guests said that the hotel was fantastic in terms of cleanliness, comfort, and location. Some guests had unpleasant experiences while staying in the old building, but this was resolved by upgrading their room to the new, renovated building.

Is Grand Mirage Resort & Thalasso Suitable for Families? 

Absolutely! Grand Mirage Resort & Thalasso features several children's play areas, including a dedicated kids' pool and an exciting waterpark. These amenities are designed to ensure your little ones have a fun and enjoyable experience during their stay. Additionally, the resort offers babysitting services, allowing parents to relax while their children are well cared for.

Is Grand Mirage Resort & Thalasso Pet-Friendly? 

Pets are not permitted at Grand Mirage Resort & Thalasso. Guests should plan ahead and arrange for alternative accommodations for their pets while staying at the resort.

Accessibility

Is Grand Mirage Resort & Thalasso Wheelchair Accessible?

Grand Mirage Resort & Thalasso is wheelchair accessible, ensuring a comfortable stay for all guests. 

What Accessible Features Does Grand Mirage Resort & Thalasso Provide?

Grand Mirage Resort & Thalasso is committed to inclusivity, offering wheelchair access throughout the property. The resort features accessible rooms specifically designed for disabled guests. Additionally, various facilities are equipped to ensure a comfortable and enjoyable experience for everyone.

Nearby Dining Options

Restaurants or Cafes Near Grand Mirage Resort & Thalasso 

  1. Coco Bistro Tanjung Benoa. Address: Jl. Pratama, Tanjung, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
  2. Mama Krisna 2. Address: Amnaya Resort, Jl. Pratama No.87, Tanjung, Benoa, Kabupaten Badung, Bali 80361
  3. Surya Cafe Grill Seafood specialities. Address: Jl. Segara Lor No.21, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
  4. Tangiers Lounge. Address: Jl. Pangkung Sari No*.29, Kerobokan, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
  5. Galmaegi Korean BBQ. Address: Jl. Raya Kuta No.105, Kuta, Kec. Kuta, Kabupaten Badung, Bali 80361

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Grand Mirage Resort & Thalasso?

  1. Flying Fish: This exhilarating game is designed for two players and promises an unforgettable experience. Participants hop onto a specially designed boat that is pulled by a speedboat at high speed, allowing them to soar through the air like a kite. The adrenaline rush of flying above the sparkling waters, coupled with the breathtaking views of the coastline, makes this activity a thrilling adventure you won’t want to miss.  
  2. Glass Bottom Boat: Embark on a fascinating journey to Turtle Island aboard the Glass Bottom Boat, where the wonders of the underwater world await. With its unique clear glass bottom, this boat offers stunning views of vibrant marine life, including colourful fish and coral reefs, as you glide over the water. It’s a perfect way to appreciate the beauty of Bali’s marine ecosystem without getting wet, making it ideal for families and those who prefer a more relaxed experience.  
  3. Rolling Donut: Experience the joy of laughter and excitement with the Rolling Donut, a favourite attraction in Tanjung Benoa. Climb aboard a donut-shaped float and hold on tight as a speedboat tows you across the waves. The thrill of bouncing over the water, combined with the giggles of friends and family, guarantees a fun-filled adventure that will have you wanting to go again and again!  
  4. Parasailing: For those seeking breathtaking views and a bit of adventure, parasailing is a must-try activity. Soar high above Tanjung Benoa Beach as you are lifted into the air with a parachute attached to a speedboat, experiencing the exhilaration of flight. Each thrilling flight lasts approximately four minutes, giving you plenty of time to take in the stunning panoramic views of the coastline and the azure sea below.  
  5. Sea Walker: Dive into a unique underwater adventure with the Sea Walker experience, where you can walk along the seabed while wearing a waterproof helmet. This activity allows participants to explore the vibrant marine life up close, including schools of colourful fish and beautiful coral formations, all while staying dry and comfortable. It’s an extraordinary opportunity to connect with the ocean in a way that’s both fun and safe for all ages.  

Are There Any Popular Events or Festivals Near Grand Mirage Resort and Thalasso?

The Devdan Show is a spectacular cultural performance located near Grand Mirage Resort & Thalasso, showcasing the rich heritage of Indonesia through a captivating blend of dance, music, and acrobatics. This vibrant show takes audiences on a journey across the archipelago, highlighting various traditional art forms from different regions. With stunning costumes, dazzling choreography, and impressive stage effects, the Devdan Show offers an unforgettable experience for visitors of all ages. The show is held at the Nusa Dua Theatre, typically performing daily, making it a perfect evening entertainment option for guests.

Local Insider Recommendation

Hidden Gems Near Grand Mirage Resort & Thalasso

  1. Peninsula Island: Accessible to all, Peninsula Island is a charming spot for various activities, including photography with vibrant pink and purple paper flowers, exploring historical monuments, and enjoying the beach. Visitors can indulge in picnicking, jogging, and cycling along scenic paths. This small island, located in the ITDC area of Nusa Dua, offers a peaceful retreat for nature lovers and adventure seekers alike.  
  2. Samuh Beach: Tucked away from the crowds, Samuh Beach is known for its soft white sand and tranquil waters, making it an ideal destination for relaxation. The beach is perfect for sunbathing and swimming, providing a serene environment away from the hustle and bustle of more popular tourist spots.  
  3. Geger Beach: With its stunning views and crystal-clear waters, Geger Beach is a hidden gem for those seeking a quieter beach experience. The calm waves make it a great spot for swimming and snorkelling, while the beachside cafés offer delicious refreshments for a perfect day out.  
  4. Caow Eng Bio: Caow Eng Bio the oldest chinese temple in Bali, built by Chinese Hainan fishermen and sailors. Located near Pura Dalem Karang Tengah and Pura Taman, visitors can admire the intricate architecture and learn about its rich history. If they are lucky, guests may also witness traditional performances during festivals, featuring gamelan music, joged dance, and barongsai, offering a glimpse into the vibrant local culture.

Best Local Experiences Near Grand Mirage Resort & Thalasso

Tanjung Benoa near Grand Mirage Resort & Thalasso has many water activities such as parasailing and diving. You can also check if there are any traditional activities in the village, who knows you can join the locals to see unique rituals in the temple. Don't forget to adjust your clothes if you are going to visit the temple: a white blouse/kebaya, sarong, and cloth belt are proper attire. Women should not go to the temple while on their period.

Where to Shop Near Grand Mirage Resort & Thalasso?

  1. Pepito Express Tanjung Benoa: Jl. Pratama No.34, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
  2. Ithon Mart: Jl. Kuruksetra, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
  3. Coco Mart Tanjung: Jl. Pratama, Benoa, South Kuta, Badung Regency, Bali 80361
  4. Nuansa Dewata Supermarket: Jl. Taman Giri No.77, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
  5. Tenten Mart Tanjung Benoa: Jl. Pratama No.106, Tj. Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 8036

Best Times to Visit

What Are the Best Times to Stay at Grand Mirage Resort & Thalasso?

The best time to stay at Grand Mirage Resort & Thalasso for a more tranquil experience is during the shoulder seasons, specifically from April to June and September to November. These months offer pleasant weather, with fewer tourists compared to the peak season, allowing for a more relaxed atmosphere. Additionally, it's advisable to avoid the rainy season, which typically runs from December to February, as heavy rainfall can limit opportunities for water activities in Tanjung Benoa. By planning your visit during these optimal periods, you can fully enjoy the resort's amenities and the beautiful surrounding beaches without the crowds and weather interruptions.

Booking Information

How to Book a Room at Grand Mirage Resort & Thalasso Online?

To book a room at Grand Mirage Resort & Thalasso online, you can visit Traveloka’s website or app. Simply enter your desired dates and search for The Mahata to view available rooms and rates. Follow the straightforward booking process to secure your stay with ease.

Other Hotel Options at the Tanjung Benoa

When exploring accommodation options in Tanjung Benoa, many guests who consider Grand Mirage Resort & Thalasso also look at nearby hotels such as Grand Hyatt Bali, Hilton Bali Resort, and The Kuta Beach Heritage Hotel Bali. Popular areas for staying in this region include Tanjung Benoa, Nusa Dua, Kuta, Denpasar, and Ubud, each offering a unique blend of attractions and experiences. Additionally, numerous hotels are conveniently located near notable landmarks in South Bali, such as the Nusa Dua Theatre, Bali Collection, and Ngurah Rai International Airport, ensuring easy access to entertainment, shopping, and travel connections for visitors.


To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!

All facilities in Grand Mirage Resort & Thalasso Bali

Bar, Cafe and Lounge Grand Mirage Resort & Thalasso Bali
Bar, Cafe and Lounge
Swimming Pool Grand Mirage Resort & Thalasso Bali
Swimming Pool
Entertainment Facility Grand Mirage Resort & Thalasso Bali
Entertainment Facility
Fitness Center Grand Mirage Resort & Thalasso Bali
Fitness Center
Functional Hall Grand Mirage Resort & Thalasso Bali
Functional Hall

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Private beach
  • Spa

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • PRINTER

Sports and Recreations

  • Billiard
  • Game room
  • Table tennis
  • Tennis

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Bar
  • Poolside bar

Transportation

  • Bicycle rental

General

  • Smoking area

Nearby Facilities

  • Shops

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand Mirage Resort & Thalasso Bali

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check in time : 3 PM and Check out time : 12:00 (noon) You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Grand Mirage Resort & Thalasso Bali
375
Number of floors in Grand Mirage Resort & Thalasso Bali
4
Another facilities in Grand Mirage Resort & Thalasso Bali
Children play area, Fitness center, Garden, Massage, Outdoor pool

Frequently asked questions about Grand Mirage Resort & Thalasso Bali

What are available facilities at Grand Mirage Resort & Thalasso Bali?
There are top facilites at Grand Mirage Resort & Thalasso Bali such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mirage Resort & Thalasso Bali?
The standard check-in time at Grand Mirage Resort & Thalasso Bali is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Grand Mirage Resort & Thalasso Bali

8.5
Very Good
From 417 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about Grand Mirage Resort & Thalasso Bali
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Staff Friendliness (4)
Activity Option (4)
Check-in/out Time (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Taste (4)
Variety (4)
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Traveller Reviews Grand Mirage Resort & Thalasso Bali

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Customer reviews
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Vega R.
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10.0
/10
Reviewed 10 week(s) ago
Will come again next year insha Allah The breakfast is delicious. But why do you have to pay to rent a bicycle? It should be a free facility for hotel guests 🤭 The children's pool is nice and my child really likes it.
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Tjew H.
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Leisure
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8.8
/10
Reviewed 12 week(s) ago
Fantastic place to spend a holiday with family. Absolutely a kid-friendly place.
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C***s
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Leisure
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9.0
/10
Reviewed 46 week(s) ago
The breakfast menu was kind of blant, but I like the service speed from the housekeeping team, when I requested for something, the delivered it so quick. Room is also beautiful. Definitely will consider coming back to grand mirage.
1 people find it helpful
BARBAR M.
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Leisure
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8.5
/10
Reviewed 47 week(s) ago
A very child-friendly hotel, complete children's play facilities. First check in, quite disappointed to find the old room that had not been renovated, finally paid for an upgrade to a room that had been renovated, the new room was great! For the breakfast menu for 3 days, there are very few menu changes & the orientation doesn't suit the taste of a local person like me. The staff at the restaurant are also very indifferent to local guests, which is different when serving foreign guests. Personally, there are many other better hotels, but my child really likes the facilities at this hotel. Please pay attention to the shortcomings. :)
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1 people find it helpful
JEHAN U. H.
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Leisure
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10.0
/10
Reviewed 49 week(s) ago
Wonderful hotel! The have 4 different pools and private beach. They offer a lot of kids and adult activities for free so if you decided to just spend your day at the hotel, you won't be bored at all!
2 people find it helpful
eranio v. d.
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8.5
/10
Reviewed 71 week(s) ago
As a family staycation trip we had an overall great experience. As a family staycation focusing on going out to do things with the kids this can be a great choice. Plus points of the hotel are the location, directly off the beach, and the many activities and facilities they have for kids. The kids activities are different everyday and really can take up a full day with the first activity starting at 9am and ending at 4 or 5 pm. The facilities were also top-notch, beach toys the kids could use, kids pool with slide, in-door playground and trampoline, a game room with PS4 and PS5 and a small waterpark next to the kids club. The downsides are the in-house pricing for food and beverages, no 2 way around it, incredibly expensive. Which is disappointing because you end up paying a very high price for food of mediocre quality. The same goes for the breakfast. There was a healthy amount of options during the breakfast, although we ended sticking mostly to the egg station as the rest failed to meet expectations. The resort hotel is a pretty old building and hallways are quite dark. The hotel rooms were comfortable, the bed certainly provided a good nights sleep. Though the rooms were certainly in need of some upgrades, most notably the TV 's, having 2 connecting rooms somehow each room (same room type) had a different TV. 1 a smaller flat screen LG and the other an older Sharp led TV. Not a big problem, just strange to see in a hotel, bigger problem was that the current TV 's do not cover the drilling holes of what I assume to be the mounting brackets of previous line of TV 's.
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3 people find it helpful
Danang T. P.
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9.1
/10
Reviewed 102 week(s) ago
Marvelous experience during my family vacation. Good food, great swimming pool and friendly staff.
3 people find it helpful
Rebecca A. I.
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9.4
/10
Reviewed 103 week(s) ago
The hotel is really big, I stayed in the old Thalasso building, breakfast had lots of choices, very close to the beach, suitable if you bring small children, but for the bathroom facilities there is no hand shower, and the lights are too dim in the room so sometimes there are flying animals because back of the room directly to the garden. But the rest I am satisfied, the children are also very happy. There is a possibility that I will repeat the order especially if I can get a discount hehehe.
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4 people find it helpful
Gex R. A.
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10.0
/10
Reviewed 110 week(s) ago
I really enjoyed the experience of staying here overall good.
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Accommodation's Reply
31 May 2023
Dear Ratih Arsa, Warm greetings from Grand Mirage Resort. We are glad that you and your family enjoyed our facilities and services. We are waiting for his arrival at another time. Thank you, Management.
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Hendri W.
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6.1
/10
Reviewed 112 week(s) ago
Room cleanliness is ok, according to standards, hotel staff is ok. What disappointed and disgusted me was that the cooked breakfast was not cooked. Uncooked fried chicken. High season is ok, but standards must still be maintained.
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4 people find it helpful
Accommodation's Reply
05 May 2023
Dear Mr. Hendri Wibowo, thank you for staying at the Grand Mirage Resort & Thalasso Spa. We are glad that you and your family enjoyed the facilities and services we provide at our resort. Thank you for the input for things we need to improve even more in the future. We have conveyed to the production team the standards that must be maintained and improved. Thank you, I hope we can serve you and your family on another occasion. Best regards, Management.
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Haridudin
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9.7
/10
Reviewed 112 week(s) ago
An okay family hotel. Recommendations for others.
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3 people find it helpful
Accommodation's Reply
31 May 2023
Dear Haridudin, thank you for staying at the Grand Mirage Resort. We are glad that you and your family could recommend our hotel as a destination for other travelers. Hopefully we can come again on another occasion. Best regards, Management.
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Ervinna T.
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10.0
/10
Reviewed 130 week(s) ago
Hotel menyediakan banyak sekali aktivitas untuk keluarga: meja pingpong, billiard, tempat bermain anak toddler, play stations, sewa sepeda gratis, kolam renang anak dan dewasa, akses ke pantai. Kamar bersih, staf ramah, sungguh liburan yang menyenangkan.
3 people find it helpful
Wulan S. E. J.
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8.5
/10
Reviewed 134 week(s) ago
Our kids loves it and hopefully we will be able to back again and stay longer 💗
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Febriana Q.
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8.5
/10
Reviewed 147 week(s) ago
Very satisfied! very kid friendly … highly recommended 👍.
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4 people find it helpful
Iwan W.
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8.8
/10
Reviewed 154 week(s) ago
Great place to stay with family with playground, waterpark.
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Dian
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9.7
/10
Reviewed 156 week(s) ago
Hotel ini sangat menyenangkan untuk keluarga besar. Kami menginap semalam saja di kamar 4448,4449,4450. Kondisi kamar sangat bagus menurut standar kami, hanya saja ada kebocoran AC di kamar 4450, semoga bisa diperbaiki ke depannya, supaya tidak menetes air ke lantai. Request kami diperhatikan, kamar connecting, lantai atas dan extra bed terlaksana dengan baik. Anak-anak bermain dengan puas, hanya saja karena terburu-terburu pulang, kami tidak sempat menikmati watersport nya. Untuk makanan sangat bervariasi, sayangnya kurang bersahabat untuk tamu lokal seperti kami. Pelayanan di restoran memuaskan terutama oleh kak Wida yang melayani kami dengan sabar. Ibu mertua saya bingung mencari nasi dan sayur, semoga jadi pertimbangan pihak hotel agar menambah variasi masakan lokal indonesia, misal: gado-gado, pecel, soto, atau kupat sayur. Overall, kami sangat menikmati pengalaman menginap di hotel dan resort ini.
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5 people find it helpful
Handy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 162 week(s) ago
Very exciting place to stay. 2 nights there and I felt sorry didn't book more. No more rooms available to adjust. Staffs very helpful especially room service. ⭐ Excellent ⭐.
1 people find it helpful
Alice G.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 163 week(s) ago
Saya mulai menginap tgl 1 mei. Pada tgl 2 mei pagi sekitar pukul 10 pagi saya dan keluarga berenang, petugas kebersihan tanpa diperintahkan saya dan tanpa saya menggantung tulisan untuk dibersihkan, mereka seenaknya masuk ke kamar saya. Saat itu karena saya mau ke pantai dan kolam renang, tas, dompet, hp anak-anak dan suami ada di dalam kamar. Ketika saya selesai saya masuk kamar dalam kondisi rapih dan lantai masih basah habis dipel. Pada saat dibuka ternyata dompet suami isinya sudah tidak rapih, ada lembaran uang yang tertarik keluar. Ketika saya sampaikan hal ini, esok harinya tgl 3 mei (setelah saya check out) saya dihubungi hanya via chat WA oleh manajer fo bernama Yudi yang menjanjikan akan menindak lanjuti dan menyelidiki. Setelah itu saya telpon dan jawaban beliau bahwa SOP di hotel mereka apabila tidak menggantung tulisan tidak mau diganggu maka petugas kebersihan akan mengetuk pintu 3x jika tidak ada jawaban maka petugas akan membuka pintu dan masuk. Padahal di kamar tertulis selama masa pandemi apabila tidak ada permintaan dari tamu maka petugas tidak akan membersihkan kamar. Tapi kenyataan berbeda. Dan konyolnya sang manajer bilang bahwa kalau benar petugas kebersihan mengambil uang maka akan mudah diketahui karena sebelum dan sesudah kerja seluruh karyawan akan dicek uangnya, kl berkurang kl bertambah akan ditanya dapat tips dari tamu kamar nomor berapa. Sungguh aneh. Tetapi kenyataannya sampai sekarang tgl 8 mei tidak ada sama sekali kabar tindak lanjut dari pihak hotel mengenai masalah yang saya alami. Sungguh mengecewakan, pihak hotel benar-benar terkesan tidak mau disalahkan dan tidak mau mengakui kesalahannya. Untuk parkir juga tidak memadai, kami disuruh parkir di seberang padahal kami sudah bilang esok pagi kami mau check out subuh (kami meminta parkir di depan lobby), dan benar saja tamu-tamu berikutnya boleh parkir di depan lobby, dan esok subuh ketika suami mau mengambil mobil, tempat parkir masih ditutup dengan tali yang diikat dan tidak ada satpam sama sekali, sehingga suami saya harus berusaha untuk memutuskan talinya sendirian yang cukup memakan waktu.
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20 people find it helpful
Ng Fei L.
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9.1
/10
Reviewed 163 week(s) ago
The room was quite old. But the pool, the kids club, the facility and all the staff are aweaome. We can spent a whole day at grand mirage and did lots of activities. Kids were very happy. Surely next time will come again and will try family paradise.
5 people find it helpful
Deddy H. D.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 163 week(s) ago
The rooms are too far away, so if you order a go-jek, take it too far, you have to go to security early and you can't leave the lobby. I don't recommend it, it's better to find another hotel with the same price.
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8 people find it helpful
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Bedroom 4 Grand Mirage Resort & Thalasso Bali

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