ibis Palembang Sanggar

Hotels
8.9
/10
Very Good
871 reviews

What Guests Say About Their Stay

A***d
10.0
/ 10
The location is very strategic, with a fairly clean hotel. The frontline is friendly, provides solutions, and the security guards are also friendly. Close to the LRT station. It's perfect for business trips or even a staycation with the family because there is a pool, swimming pool, and gym. There is even a game console that can be accessed for free if you have a stay card there.
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Rekha P.
10.0
/ 10
The first impression of this hotel is; friendly, warm, and cozy. Starting from the Front Office, security, f&b service, housekeeping, and pool attendants, all are friendly & helpful. For a hotel located in the city center, I think the price offered by Hotel Ibis Palembang Sanggar is very affordable. In addition to the strategic location, the staff service is good and fast, I called the receptionist to borrow an iron and without having to wait long the iron came immediately. The room is clean and fragrant, even under the mattress is shiny, great job housekeeping 👍 The view from the pool is cool especially at sunset, perfect for relaxing. Thank you so much Ibis Palembang Sanggar & Team, see you next staycation.
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Ismail W.
10.0
/ 10
I am very satisfied with my stay at ibis Palembang Sanggar. Here is my review based on the main aspects: 1. Location. The hotel location is very strategic, located in the center of Palembang so it is easily accessible. Close to important places such as shopping centers and restaurants. This is very helpful for my travel and culinary needs. 2. Service & Facilities. The service from the hotel staff is extraordinarily friendly and responsive. I feel very appreciated as a guest. The facilities provided, such as the swimming pool and fitness center, are also very adequate and clean, providing extra comfort during my stay. 3. Room Comfort. The standard room I stayed in was very comfortable, with a modern design and a calm atmosphere. The mattress was soft, the lighting was sufficient, and the AC worked well, making my rest very quality. 4. Cleanliness. The cleanliness of the room and the entire hotel area was very well maintained. The bathroom was clean with complete toiletries. I really appreciate the attention to detail of this cleanliness. 5. Food. The breakfast served was very varied and delicious, ranging from local to international cuisine. I also enjoyed the restaurant service at the hotel which served food with authentic flavors. Conclusion. I highly recommend ibis Palembang Sanggar to anyone looking for a comfortable, clean, and well-serviced accommodation in Palembang. I will definitely be back here!
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Ayu A.
10.0
/ 10
Staycation at ibis hotel is very enjoyable, the staff is friendly, the room and swimming pool are clean. There are nintendo and story books for children if they are bored in the room they can play there.
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Krisna P.
10.0
/ 10
Hotelnya bagus, room-nya sangat sesuai dengan rate yang diberikan, sarapan-nya juga enak-enak, bersih, parkiran luas dan recommended kalau mau menginap di Palembang disarankan di sini saja.
In the Area
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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Palembang Sanggar is located in area / city Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111
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Location


ibis Palembang Sanggar is located in area / city Ilir Timur I.

About ibis Palembang Sanggar

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Palembang Sanggar.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Palembang Sanggar is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Palembang Sanggar is the right place to stay.

All facilities in ibis Palembang Sanggar

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Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in ibis Palembang Sanggar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in ibis Palembang Sanggar
11
Another facilities in ibis Palembang Sanggar
Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Valet parking

Frequently asked questions about ibis Palembang Sanggar

What are available facilities at ibis Palembang Sanggar?
There are top facilites at ibis Palembang Sanggar such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Palembang Sanggar?
The standard check-in time at ibis Palembang Sanggar is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Palembang Sanggar?
ibis Palembang Sanggar has a 3.0-star rating.
How many floors does ibis Palembang Sanggar have?
ibis Palembang Sanggar has 11.
Does ibis Palembang Sanggar have parking?
Yes, ibis Palembang Sanggar does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in ibis Palembang Sanggar

8.9
Very Good
From 871 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about ibis Palembang Sanggar
All
Ambiance (92)
Bedroom (92)
Distance to City Center (91)
Staff Friendliness (82)
Bathroom (79)
Hotel Area (78)
Accessibility (72)
Taste (67)
Surroundings (64)
Family Friendly (58)
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Traveller Reviews ibis Palembang Sanggar

Number of reviews per page
20
40
Customer reviews
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
The location is quite strategic. There's also a 24-hour 7-Days, so it's easy to find snacks, meals, and water. The receptionist was also responsive and friendly. We stayed in room 731, a large room. The bed and amenities were quite good. Although the room wasn't soundproof, we could still hear noise from the next room. However, the bathroom's drainage was disappointing. After a short shower, water pooled in, causing a flood. This is a real shame. Hopefully, Ibis can fix this soon.
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Accommodation's Reply
15 Nov 2025
Dear A*r, Thank you for giving ibis Palembang Sanggar a high rating. We are very glad that you took the time to leave us a positive feedback. At ibis, we are located in a central location close to major attractions, restaurants and shopping malls, making travel convenient for all our guests. With its convenient location, ibis Palembang Sanggar offers a variety of room types that can be customized to suit the needs of you and your family, from Standard Rooms to Family Rooms that are perfect for families. With facilities such as a playground, a fitness center and a large infinity pool for children to adults on our 10th floor, which you can use free of charge throughout your stay. We apologize for your concern and we will diligently improve our in-room facilities to provide you with an even better experience. Thank you again for sharing your experience and we hope that your next visit will be as memorable as the last time. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Ok, staff ok, food ok ok ok ok
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Accommodation's Reply
10 Nov 2025
Yulia L. Dear Yulia, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We always appreciate your positive feedback/feedback. ibis Palembang Sanggar is committed to providing the best service, from check-in to our friendly staff. We will always improve and maintain the best service standards to ensure that all guests feel comfortable while staying at ibis Palembang Sanggar. We look forward to welcoming you back again. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay everyone, for those who want to stay overnight in Palembang, you can try it.
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Accommodation's Reply
10 Nov 2025
Yulia L. Thank you for your review. Ibis Palembang Sanggar is a new hotel with clean rooms and various room types to meet your needs. We have a spacious and comfortable swimming pool with the best view in the heart of Palembang. Ibis Palembang Sanggar will continue to improve and maintain the best service for all guests. Wish you all good health. Best regards, Devi Emerson Ambui General Manager
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Triyono
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very pleasant atmosphere and security... and location close to the city
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05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Cannot use QRIS, Breakfast variety is limited but tastes good, Breakfast staff service is good, Guest welcoming staff are not very responsive
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05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
I've stayed here several times, and the staff is friendly and very helpful. But why do the room rates keep going up?
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Nurlailah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's fun, especially the swimming pool is great. Highly recommended for children.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Ibis Sangga Palembang. We are very happy to receive your positive feedback. We will pass on your valuable comments to our team. Your feedback is a great encouragement for all of us and helps us to continuously improve our service quality. Thank you for sharing your valuable experience. Thank you, General Manager Debbie Emerson Ambui.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Thank you. Excellent service, cleanliness, and excellent staff.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is clean, comfortable, and located right in the city center, very close to the Great Mosque of Palembang, and within walking distance to the culinary center. The rooms are minimalist but comfortable, but unfortunately, there's no smoking option. If you want to smoke, you have to go downstairs to the outdoor area near the hotel lobby.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Food was delicious, the staff was so helpful, the room was clean.
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Accommodation's Reply
20 Oct 2025
Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the IBIS Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Devi Emerson Ambui General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
The room is a bit cramped and not soundproof. The swimming pool has a nice view
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Oktavia A. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Everything is okay, just breakfast is a bit less than satisfying…
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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Oktavia A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It's comfortable, strategic location, but the breakfast is a bit less than satisfying.
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The decoration is all ok, the room size is a bit small so if you want to pray it's a bit cramped.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable stay here... The food is also delicious, the atmosphere and staff are all friendly and nice, the room is also nice and comfortable, thank you.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Nurlia W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room, although minimalist, is very comfortable, the food is delicious
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I've stayed here twice, and it's the best choice for a staycation.
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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A***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Great location, clean hotel, adequate gym and pool facilities. The only downside, in my opinion: the quality and cleanliness of the towels need to be improved. (The towels had a strange odor and looked like they weren't white anymore.) Thank you.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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navis s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Highly recommended. I'm from Kalimantan and recommend staying here if you're visiting Palembang.
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08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Muhammad F. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Since it was my first time in Palembang, I looked for the hotel I'd last visited, the Ibis Raden Shaleh Jakarta. I had high hopes that the hotel in Palembang would be similar. It turned out I made the right choice; the Ibis offers the same service, and it was very enjoyable.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Others 4 ibis Palembang Sanggar

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 871 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about ibis Palembang Sanggar
All
Ambiance (92)
Bedroom (92)
Distance to City Center (91)
Staff Friendliness (82)
Bathroom (79)
Hotel Area (78)
Accessibility (72)
Taste (67)
Surroundings (64)
Family Friendly (58)
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Format
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Traveller Reviews ibis Palembang Sanggar

Number of reviews per page
20
40
Customer reviews
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
The location is quite strategic. There's also a 24-hour 7-Days, so it's easy to find snacks, meals, and water. The receptionist was also responsive and friendly. We stayed in room 731, a large room. The bed and amenities were quite good. Although the room wasn't soundproof, we could still hear noise from the next room. However, the bathroom's drainage was disappointing. After a short shower, water pooled in, causing a flood. This is a real shame. Hopefully, Ibis can fix this soon.
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Accommodation's Reply
15 Nov 2025
Dear A*r, Thank you for giving ibis Palembang Sanggar a high rating. We are very glad that you took the time to leave us a positive feedback. At ibis, we are located in a central location close to major attractions, restaurants and shopping malls, making travel convenient for all our guests. With its convenient location, ibis Palembang Sanggar offers a variety of room types that can be customized to suit the needs of you and your family, from Standard Rooms to Family Rooms that are perfect for families. With facilities such as a playground, a fitness center and a large infinity pool for children to adults on our 10th floor, which you can use free of charge throughout your stay. We apologize for your concern and we will diligently improve our in-room facilities to provide you with an even better experience. Thank you again for sharing your experience and we hope that your next visit will be as memorable as the last time. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Ok, staff ok, food ok ok ok ok
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Accommodation's Reply
10 Nov 2025
Yulia L. Dear Yulia, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We always appreciate your positive feedback/feedback. ibis Palembang Sanggar is committed to providing the best service, from check-in to our friendly staff. We will always improve and maintain the best service standards to ensure that all guests feel comfortable while staying at ibis Palembang Sanggar. We look forward to welcoming you back again. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay everyone, for those who want to stay overnight in Palembang, you can try it.
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Accommodation's Reply
10 Nov 2025
Yulia L. Thank you for your review. Ibis Palembang Sanggar is a new hotel with clean rooms and various room types to meet your needs. We have a spacious and comfortable swimming pool with the best view in the heart of Palembang. Ibis Palembang Sanggar will continue to improve and maintain the best service for all guests. Wish you all good health. Best regards, Devi Emerson Ambui General Manager
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Triyono
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very pleasant atmosphere and security... and location close to the city
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Cannot use QRIS, Breakfast variety is limited but tastes good, Breakfast staff service is good, Guest welcoming staff are not very responsive
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
I've stayed here several times, and the staff is friendly and very helpful. But why do the room rates keep going up?
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Nurlailah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's fun, especially the swimming pool is great. Highly recommended for children.
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Ibis Sangga Palembang. We are very happy to receive your positive feedback. We will pass on your valuable comments to our team. Your feedback is a great encouragement for all of us and helps us to continuously improve our service quality. Thank you for sharing your valuable experience. Thank you, General Manager Debbie Emerson Ambui.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Thank you. Excellent service, cleanliness, and excellent staff.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is clean, comfortable, and located right in the city center, very close to the Great Mosque of Palembang, and within walking distance to the culinary center. The rooms are minimalist but comfortable, but unfortunately, there's no smoking option. If you want to smoke, you have to go downstairs to the outdoor area near the hotel lobby.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Food was delicious, the staff was so helpful, the room was clean.
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Accommodation's Reply
20 Oct 2025
Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the IBIS Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Devi Emerson Ambui General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
The room is a bit cramped and not soundproof. The swimming pool has a nice view
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Oktavia A. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Everything is okay, just breakfast is a bit less than satisfying…
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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Oktavia A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It's comfortable, strategic location, but the breakfast is a bit less than satisfying.
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The decoration is all ok, the room size is a bit small so if you want to pray it's a bit cramped.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable stay here... The food is also delicious, the atmosphere and staff are all friendly and nice, the room is also nice and comfortable, thank you.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Nurlia W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room, although minimalist, is very comfortable, the food is delicious
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I've stayed here twice, and it's the best choice for a staycation.
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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A***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Great location, clean hotel, adequate gym and pool facilities. The only downside, in my opinion: the quality and cleanliness of the towels need to be improved. (The towels had a strange odor and looked like they weren't white anymore.) Thank you.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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navis s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Highly recommended. I'm from Kalimantan and recommend staying here if you're visiting Palembang.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Muhammad F. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Since it was my first time in Palembang, I looked for the hotel I'd last visited, the Ibis Raden Shaleh Jakarta. I had high hopes that the hotel in Palembang would be similar. It turned out I made the right choice; the Ibis offers the same service, and it was very enjoyable.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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