ibis Palembang Sanggar

Hotels
8.9
/10
Very Good
875 reviews

What Guests Say About Their Stay

A***d
10.0
/ 10
The location is very strategic, with a fairly clean hotel. The frontline is friendly, provides solutions, and the security guards are also friendly. Close to the LRT station. It's perfect for business trips or even a staycation with the family because there is a pool, swimming pool, and gym. There is even a game console that can be accessed for free if you have a stay card there.
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Rekha P.
10.0
/ 10
The first impression of this hotel is; friendly, warm, and cozy. Starting from the Front Office, security, f&b service, housekeeping, and pool attendants, all are friendly & helpful. For a hotel located in the city center, I think the price offered by Hotel Ibis Palembang Sanggar is very affordable. In addition to the strategic location, the staff service is good and fast, I called the receptionist to borrow an iron and without having to wait long the iron came immediately. The room is clean and fragrant, even under the mattress is shiny, great job housekeeping 👍 The view from the pool is cool especially at sunset, perfect for relaxing. Thank you so much Ibis Palembang Sanggar & Team, see you next staycation.
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Ismail W.
10.0
/ 10
I am very satisfied with my stay at ibis Palembang Sanggar. Here is my review based on the main aspects: 1. Location. The hotel location is very strategic, located in the center of Palembang so it is easily accessible. Close to important places such as shopping centers and restaurants. This is very helpful for my travel and culinary needs. 2. Service & Facilities. The service from the hotel staff is extraordinarily friendly and responsive. I feel very appreciated as a guest. The facilities provided, such as the swimming pool and fitness center, are also very adequate and clean, providing extra comfort during my stay. 3. Room Comfort. The standard room I stayed in was very comfortable, with a modern design and a calm atmosphere. The mattress was soft, the lighting was sufficient, and the AC worked well, making my rest very quality. 4. Cleanliness. The cleanliness of the room and the entire hotel area was very well maintained. The bathroom was clean with complete toiletries. I really appreciate the attention to detail of this cleanliness. 5. Food. The breakfast served was very varied and delicious, ranging from local to international cuisine. I also enjoyed the restaurant service at the hotel which served food with authentic flavors. Conclusion. I highly recommend ibis Palembang Sanggar to anyone looking for a comfortable, clean, and well-serviced accommodation in Palembang. I will definitely be back here!
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Ayu A.
10.0
/ 10
Staycation at ibis hotel is very enjoyable, the staff is friendly, the room and swimming pool are clean. There are nintendo and story books for children if they are bored in the room they can play there.
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Krisna P.
10.0
/ 10
Hotelnya bagus, room-nya sangat sesuai dengan rate yang diberikan, sarapan-nya juga enak-enak, bersih, parkiran luas dan recommended kalau mau menginap di Palembang disarankan di sini saja.
In the Area
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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Palembang Sanggar is located in area / city Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111
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ibis Palembang Sanggar Rates per Night

ibis Palembang Sanggar room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best ibis Palembang Sanggar hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

ibis Palembang Sanggar Location & Address

ibis Palembang Sanggar is located at Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatra Selatan, Indonesia, 30111: Jl. Letkol Iskandar No.39-41, 15 Ilir, Kec. Ilir Tim. I, Kota Palembang, Sumatera Selatan 30121, Indonesia. It's situated in the heart of Palembang, making it a convenient base for exploring the city. The hotel is approximately 3 km from the city center.

How to go to ibis Palembang Sanggar from Airport

Arranging a hotel transfer from the airport to ibis Palembang Sanggar is simple. Here are a few options to consider for your journey from Sultan Mahmud Badaruddin II International Airport.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find taxis readily available outside the airport terminals. The journey to ibis Palembang Sanggar typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Palembang. Simply book a ride through the app, and a driver will pick you up from the designated area at the airport.
  • Airport Bus (Most Affordable):

    TransMusi offers an airport bus service that connects the airport to various points in Palembang. You'll need to check the route and schedule to see if it stops near the hotel. From the bus stop, you might need a short taxi or ride hailing trip to reach ibis Palembang Sanggar.

Tips:

For the most convenient route, consider using a ride hailing service or a taxi. They offer door-to-door service and can save you time and hassle, especially if you have luggage.

ibis Palembang Sanggar Reviews & Summary

Looking for all about hotel ibis Palembang Sanggar? Reading hotel reviews is a great way to get a feel for what to expect during your stay. This hotel consistently receives positive feedback for its convenient location and friendly service.

Guests love the hotel's central location, which makes it easy to explore Palembang's attractions and dining options. The comfortable rooms and helpful staff are also frequently mentioned. A standout feature is the on-site restaurant, which serves delicious local and international cuisine.

Here's what one happy guest had to say: "Great location, clean rooms, and friendly staff. I would definitely stay here again!"

ibis Palembang Sanggar Room Types Available

Choosing the right hotel room type can make all the difference in your stay. ibis Palembang Sanggar offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    These rooms offer comfortable accommodation with a double or twin beds. Non-smoking rooms are available.
  • Superior Room:

    Slightly larger than the standard rooms, these rooms offer extra space and amenities. Some rooms offer city views.
  • Family Room:

    Ideal for families, these rooms offer more space and can accommodate extra beds.

Please note that ibis Palembang Sanggar is not a pet-friendly hotel.

Hotel Facilities in ibis Palembang Sanggar

Hotel amenities can significantly enhance your stay. ibis Palembang Sanggar offers a range of hotel facilities to ensure a comfortable and enjoyable experience for all guests. Here are some of the key amenities available:

  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel's on-site restaurant.
  • Meeting Rooms:

    The hotel offers meeting rooms for business travelers.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • 24-Hour Reception:

    The reception desk is open 24 hours a day to assist with any needs.

Hotel Buffet or Restaurant/Cafe in ibis Palembang Sanggar

A great hotel buffet or restaurant can be a highlight of your stay. ibis Palembang Sanggar offers a delightful dining experience with its on-site restaurant and cafe. Here's what you can expect:

  • Oopen Restaurant:

    This is the hotel's main restaurant, serving a variety of Indonesian and international cuisine. They offer a breakfast buffet with a wide selection of dishes. Expect to pay around SGD 15 per person for the buffet. Opening hours are from 6:00 AM to 10:00 PM.
  • Lobby Bar:

    Enjoy a selection of drinks and light snacks at the lobby bar.

The Oopen Restaurant is known for its signature dish, Pempek, a traditional Palembang fish cake served with a tangy sauce.

ibis Palembang Sanggar Airport pickups and How to Book

Looking for hotels with airport shuttle services? ibis Palembang Sanggar does not directly offer a dedicated hotel to airport transfer service. However, arranging an airport pickup is still easy. You can book a ride hailing service or a taxi upon arrival at Sultan Mahmud Badaruddin II International Airport.

Nearby MRT Station & Bus Stops

Knowing the nearby MRT station and bus stops can make getting around Palembang much easier. While Palembang doesn't have an MRT system, it does have a bus rapid transit system called TransMusi. Here are some nearby bus stops:

  • Halte Masjid Agung:

    Located approximately 1 km from the hotel.
  • Halte Pasar 16 Ilir:

    Located approximately 1.5 km from the hotel.

To use TransMusi, you'll need to purchase a ticket or use a cashless payment card. Tickets can be purchased at the bus stops.

Nearby Attractions for Family / Kid Friendly

Finding nearby activities that are family and kid-friendly is essential for a memorable vacation. Palembang offers a variety of nearby places to go that are perfect for families. Here are some things to see nearby:

  • Ampera Bridge:

    A iconic landmark of Palembang, offering stunning views of the Musi River. It's free to walk across.
  • Kuto Besak Fortress:

    A historical fortress with interesting architecture. Entry is free.
  • Museum Sultan Mahmud Badaruddin II:

    Learn about the history and culture of Palembang. Entry fee is approximately SGD 2.
  • Jakabaring Sport City:

    A large sports complex with various facilities and green spaces. Great for a family outing. Entry is free.
  • Palembang Indah Mall:

    A modern shopping mall with a variety of shops, restaurants, and entertainment options.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near ibis Palembang Sanggar (Palembang)

Exploring nearby dining options is a must when visiting a new city. Palembang offers a diverse culinary scene, with plenty of local food and nearby dining options to choose from. Here are some recommendations:

Cafes/Restaurants:

  • Excelso Cafe:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Pizza Hut:

    A well-known pizza chain offering a range of pizzas, pasta, and other Italian dishes.
  • McDonald's:

    A classic fast-food chain serving burgers, fries, and other familiar favorites.

Local Street Food:

  • Pempek:

    A traditional Palembang fish cake served with a tangy sauce.
  • Mie Celor:

    A noodle dish with a rich coconut milk-based gravy.
  • Martabak HAR:

    A savory pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    Indonesian fried rice.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near ibis Palembang Sanggar (Palembang)

Discovering the nearby shopping scene is a fun way to experience a city. Palembang offers a variety of shops near me, from modern malls to traditional markets. Here are some nearby shopping destinations:

  • Palembang Square Mall:

    A large shopping mall with a variety of international and local brands.
  • Palembang Indah Mall:

    Another popular mall with a wide selection of shops and restaurants.
  • Pasar 16 Ilir:

    A traditional market where you can find a variety of goods, including textiles, clothing, and souvenirs.

Other Places to Stay Near ibis Palembang Sanggar

If ibis Palembang Sanggar is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to consider. Here's a selection of hotels in different star categories:

Luxury/5–6 star hotels nearby:

  • The Zuri Hotel Palembang:

    A luxurious hotel with excellent amenities and service.
  • Wyndham Opi Hotel Palembang:

    Offers a comfortable stay with great facilities.
  • Arista Hotel Palembang:

    Known for its elegant design and top-notch service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Novotel Palembang Hotel & Residence:

    A well-regarded hotel with comfortable rooms and a range of facilities.
  • ASTON Palembang Hotel & Conference Center:

    Offers a convenient location and modern amenities.
  • Beston Hotel Palembang:

    Provides a comfortable and affordable stay.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Rio City Hotel Palembang:

    A budget-friendly option with clean and comfortable rooms.
  • Hotel Swarna Dwipa Palembang:

    Offers a convenient location and basic amenities.
  • Grand Duta Hotel Palembang:

    Provides a comfortable stay at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel can make all the difference in your travel experience. With its convenient location, comfortable accommodations, and friendly service, ibis Palembang Sanggar is a great choice for your stay in Palembang. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience all that Palembang has to offer. Book your room booking at ibis Palembang Sanggar through Traveloka for the best deals and a seamless booking experience. Start planning your trip today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka!

All facilities in ibis Palembang Sanggar

Others ibis Palembang Sanggar
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in ibis Palembang Sanggar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in ibis Palembang Sanggar
11
Another facilities in ibis Palembang Sanggar
Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Valet parking

Frequently asked question in ibis Palembang Sanggar

What are available facilities at ibis Palembang Sanggar?
There are top facilites at ibis Palembang Sanggar such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Palembang Sanggar?
The standard check-in time at ibis Palembang Sanggar is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Palembang Sanggar
ibis Palembang Sanggar has a 3.0-star rating.
How many floors does ibis Palembang Sanggar have?
ibis Palembang Sanggar has 11.
Are there any parking spots at ibis Palembang Sanggar ?
Yes: Yes, there are parking spots at ibis Palembang Sanggar
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More Reviews from Other Guests in ibis Palembang Sanggar

8.9
Very Good
From 875 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about ibis Palembang Sanggar
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Suasana (92)
Kamar Tidur (92)
Jarak ke Pusat Kota (91)
Keramahan Staff (82)
Kamar Mandi (79)
Area Hotel (78)
Akses (72)
Rasa (67)
Lingkungan Sekitar (64)
Ramah Keluarga (58)
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Traveler Reviews ibis Palembang Sanggar

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Customer reviews
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The location is quite strategic. There's also a 24-hour 7-Days, so it's easy to find snacks, meals, and water. The receptionist was also responsive and friendly. We stayed in room 731, a large room. The bed and amenities were quite good. Although the room wasn't soundproof, we could still hear noise from the next room. However, the bathroom's drainage was disappointing. After a short shower, water pooled in, causing a flood. This is a real shame. Hopefully, Ibis can fix this soon.
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Accommodation's Reply
15 Nov 2025
Dear A*r, Thank you for giving ibis Palembang Sanggar a high rating. We are very glad that you took the time to leave us a positive feedback. At ibis, we are located in a central location close to major attractions, restaurants and shopping malls, making travel convenient for all our guests. With its convenient location, ibis Palembang Sanggar offers a variety of room types that can be customized to suit the needs of you and your family, from Standard Rooms to Family Rooms that are perfect for families. With facilities such as a playground, a fitness center and a large infinity pool for children to adults on our 10th floor, which you can use free of charge throughout your stay. We apologize for your concern and we will diligently improve our in-room facilities to provide you with an even better experience. Thank you again for sharing your experience and we hope that your next visit will be as memorable as the last time. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Ok, staff ok, food ok ok ok ok
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Accommodation's Reply
10 Nov 2025
Yulia L. Dear Yulia, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We always appreciate your positive feedback/feedback. ibis Palembang Sanggar is committed to providing the best service, from check-in to our friendly staff. We will always improve and maintain the best service standards to ensure that all guests feel comfortable while staying at ibis Palembang Sanggar. We look forward to welcoming you back again. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Okay everyone, for those who want to stay overnight in Palembang, you can try it.
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Accommodation's Reply
10 Nov 2025
Yulia L. Thank you for your review. Ibis Palembang Sanggar is a new hotel with clean rooms and various room types to meet your needs. We have a spacious and comfortable swimming pool with the best view in the heart of Palembang. Ibis Palembang Sanggar will continue to improve and maintain the best service for all guests. Wish you all good health. Best regards, Devi Emerson Ambui General Manager
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Triyono
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very pleasant atmosphere and security... and location close to the city
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 week(s) ago
Cannot use QRIS, Breakfast variety is limited but tastes good, Breakfast staff service is good, Guest welcoming staff are not very responsive
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05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
I've stayed here several times, and the staff is friendly and very helpful. But why do the room rates keep going up?
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Nurlailah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's fun, especially the swimming pool is great. Highly recommended for children.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Ibis Sangga Palembang. We are very happy to receive your positive feedback. We will pass on your valuable comments to our team. Your feedback is a great encouragement for all of us and helps us to continuously improve our service quality. Thank you for sharing your valuable experience. Thank you, General Manager Debbie Emerson Ambui.
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Verified Traveler
icon-Transit
Transit
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8.5
/10
Reviewed 4 week(s) ago
Thank you. Excellent service, cleanliness, and excellent staff.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is clean, comfortable, and located right in the city center, very close to the Great Mosque of Palembang, and within walking distance to the culinary center. The rooms are minimalist but comfortable, but unfortunately, there's no smoking option. If you want to smoke, you have to go downstairs to the outdoor area near the hotel lobby.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Food was delicious, the staff was so helpful, the room was clean.
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Accommodation's Reply
20 Oct 2025
Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the IBIS Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Devi Emerson Ambui General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
The room is a bit cramped and not soundproof. The swimming pool has a nice view
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Oktavia A. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Everything is okay, just breakfast is a bit less than satisfying…
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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Oktavia A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It's comfortable, strategic location, but the breakfast is a bit less than satisfying.
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The decoration is all ok, the room size is a bit small so if you want to pray it's a bit cramped.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable stay here... The food is also delicious, the atmosphere and staff are all friendly and nice, the room is also nice and comfortable, thank you.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Nurlia W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room, although minimalist, is very comfortable, the food is delicious
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I've stayed here twice, and it's the best choice for a staycation.
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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A***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Great location, clean hotel, adequate gym and pool facilities. The only downside, in my opinion: the quality and cleanliness of the towels need to be improved. (The towels had a strange odor and looked like they weren't white anymore.) Thank you.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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navis s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Highly recommended. I'm from Kalimantan and recommend staying here if you're visiting Palembang.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Muhammad F. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Since it was my first time in Palembang, I looked for the hotel I'd last visited, the Ibis Raden Shaleh Jakarta. I had high hopes that the hotel in Palembang would be similar. It turned out I made the right choice; the Ibis offers the same service, and it was very enjoyable.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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8.9
Very Good
From 875 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

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Traveler Reviews ibis Palembang Sanggar

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40
Customer reviews
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The location is quite strategic. There's also a 24-hour 7-Days, so it's easy to find snacks, meals, and water. The receptionist was also responsive and friendly. We stayed in room 731, a large room. The bed and amenities were quite good. Although the room wasn't soundproof, we could still hear noise from the next room. However, the bathroom's drainage was disappointing. After a short shower, water pooled in, causing a flood. This is a real shame. Hopefully, Ibis can fix this soon.
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Accommodation's Reply
15 Nov 2025
Dear A*r, Thank you for giving ibis Palembang Sanggar a high rating. We are very glad that you took the time to leave us a positive feedback. At ibis, we are located in a central location close to major attractions, restaurants and shopping malls, making travel convenient for all our guests. With its convenient location, ibis Palembang Sanggar offers a variety of room types that can be customized to suit the needs of you and your family, from Standard Rooms to Family Rooms that are perfect for families. With facilities such as a playground, a fitness center and a large infinity pool for children to adults on our 10th floor, which you can use free of charge throughout your stay. We apologize for your concern and we will diligently improve our in-room facilities to provide you with an even better experience. Thank you again for sharing your experience and we hope that your next visit will be as memorable as the last time. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Ok, staff ok, food ok ok ok ok
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Accommodation's Reply
10 Nov 2025
Yulia L. Dear Yulia, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We always appreciate your positive feedback/feedback. ibis Palembang Sanggar is committed to providing the best service, from check-in to our friendly staff. We will always improve and maintain the best service standards to ensure that all guests feel comfortable while staying at ibis Palembang Sanggar. We look forward to welcoming you back again. Sincerely, Devi Emerson Ambui General Manager
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yulia l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Okay everyone, for those who want to stay overnight in Palembang, you can try it.
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Accommodation's Reply
10 Nov 2025
Yulia L. Thank you for your review. Ibis Palembang Sanggar is a new hotel with clean rooms and various room types to meet your needs. We have a spacious and comfortable swimming pool with the best view in the heart of Palembang. Ibis Palembang Sanggar will continue to improve and maintain the best service for all guests. Wish you all good health. Best regards, Devi Emerson Ambui General Manager
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Triyono
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very pleasant atmosphere and security... and location close to the city
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Cannot use QRIS, Breakfast variety is limited but tastes good, Breakfast staff service is good, Guest welcoming staff are not very responsive
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
I've stayed here several times, and the staff is friendly and very helpful. But why do the room rates keep going up?
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Nurlailah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's fun, especially the swimming pool is great. Highly recommended for children.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Ibis Sangga Palembang. We are very happy to receive your positive feedback. We will pass on your valuable comments to our team. Your feedback is a great encouragement for all of us and helps us to continuously improve our service quality. Thank you for sharing your valuable experience. Thank you, General Manager Debbie Emerson Ambui.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Thank you. Excellent service, cleanliness, and excellent staff.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is clean, comfortable, and located right in the city center, very close to the Great Mosque of Palembang, and within walking distance to the culinary center. The rooms are minimalist but comfortable, but unfortunately, there's no smoking option. If you want to smoke, you have to go downstairs to the outdoor area near the hotel lobby.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Food was delicious, the staff was so helpful, the room was clean.
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Accommodation's Reply
20 Oct 2025
Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the IBIS Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Devi Emerson Ambui General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
The room is a bit cramped and not soundproof. The swimming pool has a nice view
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback and we will share your comments with our team. We are sure that this will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Devi Emerson Ambui General Manager
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Oktavia A. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Everything is okay, just breakfast is a bit less than satisfying…
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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Oktavia A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It's comfortable, strategic location, but the breakfast is a bit less than satisfying.
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Accommodation's Reply
05 Oct 2025
Oktavia A. M Dear Valued Guest, We very much appreciate your comments regarding your visit at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience you experienced with our breakfast menu. We will strive to improve the quality of our breakfast in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui. General Manager
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The decoration is all ok, the room size is a bit small so if you want to pray it's a bit cramped.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable stay here... The food is also delicious, the atmosphere and staff are all friendly and nice, the room is also nice and comfortable, thank you.
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Accommodation's Reply
23 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Nurlia W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room, although minimalist, is very comfortable, the food is delicious
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I've stayed here twice, and it's the best choice for a staycation.
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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A***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Great location, clean hotel, adequate gym and pool facilities. The only downside, in my opinion: the quality and cleanliness of the towels need to be improved. (The towels had a strange odor and looked like they weren't white anymore.) Thank you.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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navis s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Highly recommended. I'm from Kalimantan and recommend staying here if you're visiting Palembang.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Muhammad F. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Since it was my first time in Palembang, I looked for the hotel I'd last visited, the Ibis Raden Shaleh Jakarta. I had high hopes that the hotel in Palembang would be similar. It turned out I made the right choice; the Ibis offers the same service, and it was very enjoyable.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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