ibis Palembang Sanggar

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Overall Ratings & Reviews ibis Palembang Sanggar

Traveloka (1,245)
Other sources (2)
9.0
Exceptional
From 1,245 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about ibis Palembang Sanggar
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Distance to City Center (148)
Bedroom (144)
Ambiance (141)
Staff Friendliness (134)
Bathroom (126)
Hotel Area (120)
Accessibility (111)
Taste (108)
Surroundings (103)
Family Friendly (98)
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Traveler Reviews ibis Palembang Sanggar

Number of reviews per page
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40
Customer reviews
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Gorgeous hotel is a very good hotel.
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Accommodation's Reply
22 Oct 2026
Dear M***M, Thank you for providing such an excellent rating for ibis Palembang Sanggar. We truly appreciate you taking the time to share your positive feedback. At ibis, we always strive to provide the best possible service and ensure that every guest enjoys a pleasant stay. We are delighted to know that you felt comfortable during your time at ibis Palembang Sanggar. Once again, thank you for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope that your future stay will be just as satisfying as your previous one. Sincerely yours, Devi Emerson Ambui General Manager
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Clean rooms, good food, strategic location.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. R*i, Thank you for your excellent rating of ibis Palembang Sanggar. We appreciate you taking the time to provide us with positive feedback. At IBIS, we are committed to providing the best service and ensuring every guest has a memorable stay. We are happy to know you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to attractions, restaurants, and shopping malls, ibis Palembang Sanggar offers convenient access for all guests. Our food is professionally prepared by our best kitchen team and chefs, guaranteeing quality. We are delighted that you enjoyed our cuisine. Our housekeeping team is always happy to ensure your room is clean, comfortable, and pleasantly scented throughout the ibis Palembang Sanggar. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next stay, and we hope your next experience will be as memorable as this one. Sincerely, Davey Emerson Ambui, General Manager
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
Please make sure the checkout check is in order so that you don't have to wait too long, otherwise it's very good.
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Accommodation's Reply
20 Oct 2026
Dear R*a, Thank you for taking the time to share your experience at ibis Palembang Sanggar. We regret that your experience did not meet your expectations and we sincerely apologize. ibis Palembang Sanggar strives to always provide the best possible service to all guests. We will take your feedback into consideration and evaluate it. Please feel free to inform us of your concerns with further details during your stay at 07******888. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you better in the near future. Sincerely, Devi Emerson Ambui General Manager
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V***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Friendly hotel staff, comfortable rooms, and most importantly... the breakfast is delicious... The best in fact...
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Accommodation's Reply
18 Oct 2026
Dear V*y, thank you for your review. We are delighted to know that your valuable feedback has been a great source of encouragement for our staff. Ibis Palembang Sangar Hotel offers a variety of delicious food and beverages. A swimming pool and children's play area are located on the 10th floor, allowing you to relax comfortably. We prioritize the comfortable stay of all our guests. Thank you. Debbie Emerson Ambuy, General Manager
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Jumaidi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great, keep it up. If possible, add more variety to the breakfast menu.
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Accommodation's Reply
13 Oct 2026
Dear Ms. Jumai, Thank you for giving Ibis Palembang Sangar a superb rating. We are delighted that you took the time to provide us with such positive feedback. At Ibis, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you enjoyed your stay at Ibis Palembang Sangar. Thank you again for taking the time to share your experience. We look forward to welcoming you back for your next stay, and we hope your next stay will be as enjoyable as this one. Sincerely, Davey Emerson Ambui, General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean and always the team's top choice for accommodation when in Palembang. The food is delicious, and the prices are also very reasonable.
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Accommodation's Reply
29 Sep 2026
Dear A*a, Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to provide us with positive feedback. At IBIS, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you enjoyed your stay at ibis Palembang Sanggar. Thank you again for taking the time to share your experience. We hope to welcome you back on your next visit, and we wish you a memorable experience as this one. Sincerely, Devi Emerson Ambui, General Manager
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H***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
Overall the hotel is nice and modern, it's a shame I got a room that wasn't clean and had lots of small cockroaches.
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Accommodation's Reply
01 Oct 2026
Dear Mr./Ms. H*a, Thank you for taking the time to share your experience at ibis Palembang Sanggar. We are deeply sorry that your experience did not meet your expectations. We sincerely regret this. ibis Palembang Sanggar strives to always provide the best possible service to all our guests. We will take action and evaluate your feedback. Please let us know the details of your concerns during your stay at 07******888. We will be retraining all our staff to ensure that such incidents do not happen again. We appreciate you sharing your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Devi Emerson Ambui, General Manager
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DIANA S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, you can get a free slice of delicious cake 🤤🥰
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Accommodation's Reply
30 Sep 2026
Dear Diana S., Thank you for your excellent rating of ibis Palembang Sangar. We are delighted that you took the time to provide us with positive feedback. At ibis, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you enjoyed your stay at ibis Palembang Sangar. Thank you again for taking the time to share your experience. We hope to welcome you back for your next stay, and we wish you a memorable experience as this one. Sincerely, Davey Emerson Ambui, General Manager
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Dennis A. Z.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
There was a small cockroach inside the room's air conditioner controller.
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Accommodation's Reply
28 Sep 2026
Dear Dennis A. Z., Thank you for taking the time to share your experience at ibis Palembang Sanggar with us. We regret that your experience did not meet your expectations, and please accept our sincere apologies. Ibis Palembang Sanggar always strives to provide the best service to all our guests. We will take action and evaluate the situation based on your feedback; please contact us at 0711-7446888 to provide further details regarding the issues you encountered during your stay. Additionally, we will conduct retraining for all staff members to ensure this does not happen again. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you better in the near future. Sincerely, Devi Emerson Ambui General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This is my first time staying at Ibis Sanggar Palembang. I previously wanted to try it during Eid 2026 but they were all full. Finally, I got it now. I'm very happy here, the service is very satisfying. When I first checked in, I was immediately contacted to ask if everything was complete, which was very much appreciated. The room was also clean and fragrant. The AC was very cool, and the room was fully equipped for a standard room. The service at the swimming pool was also very friendly. The Wi-Fi was fast without lag and there were drinking water refills available in the hallway. The receptionist was also very friendly. Thanks Ibis Sanggar, it's extraordinary 👍🏻
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Thank you for giving ibis Palembang Sanggar a wonderful rating. We are delighted that you took the time to provide us with such positive feedback. At ibis, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. ibis Palembang Sanggar offers a variety of room types to meet your needs, from standard rooms to family rooms. We also have a children's area, a fitness center, and an infinity pool on the 10th floor, which you can use complimentary of your stay. Our housekeeping team is happy to ensure your room is clean, comfortable, and smells wonderful throughout your stay at ibis Palembang Sanggar. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next stay, and we hope your next stay will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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Ahmad S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel's location is very close to the Ampera Bridge and Palembang's best culinary scene. I loved the room because it was clean and new.
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Accommodation's Reply
11 Sep 2026
Dear Mr. Ahmad S., Thank you for giving ibis Palembang Sanggar a very excellent rating. We are delighted that you took the time to share your positive feedback. At IBIS, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to tourist attractions, restaurants, and shopping malls, ibis Palembang Sanggar offers easy access to all guests. Our housekeeping team is happy to ensure your room is clean, comfortable, and smells wonderful throughout the hotel. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next stay, and we hope your next stay will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The staff is friendly and very helpful.
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Accommodation's Reply
09 Sep 2026
Dear L*y, Thank you for giving ibis Palembang Sanggar an excellent rating. We are delighted that you took the time to provide us with positive feedback. At IBIS, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you enjoyed your stay at ibis Palembang Sanggar. Thank you again for taking the time to share your experience. We hope to welcome you back for your next stay, and we wish you a memorable experience as this one. Sincerely, Devi Emerson Ambui, General Manager
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E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Comfortable and clean. Friendly service.
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Accommodation's Reply
03 Sep 2026
Dear Mr./Ms. E*i, Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to provide us with positive feedback. At ibis, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. Our housekeeping team is happy to ensure your room is clean, comfortable, and smells wonderful throughout the ibis Palembang Sanggar hotel. Thank you again for taking the time to share your experience. We look forward to welcoming you back for your next stay, and we hope your next stay will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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J***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Highly recommended for a staycation with family.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr./Ms. J*e, Thank you for giving ibis Palembang Sanggar a superb rating. We are delighted that you took the time to provide us with such positive feedback. At IBIS, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to major attractions, restaurants, and shopping malls, ibis Palembang Sanggar offers convenient access to all guests. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next stay, and we hope your next stay will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Excellent, comfortable, and near a strategic place in Palembang.
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Accommodation's Reply
23 Aug 2026
Dear Mr./Ms. H*a, Thank you for giving ibis Palembang Sanggar a wonderful rating. We are delighted that you took the time to provide us with positive feedback. At IBIS, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to major attractions, restaurants, and shopping malls, ibis Palembang Sanggar offers easy access to all guests. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Breakfast is varied. Prices are reasonable. Location is great. Lighting is excellent. Thank you very much, Ibis.
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Accommodation's Reply
23 Aug 2026
Dear r*a, Thank you for giving ibis Palembang Sanggar a great rating. We are delighted that you took the time to provide us with positive feedback. At ibis, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to major attractions, restaurants, and shopping malls, ibis Palembang Sanggar offers easy access to all guests. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Breakfast is varied. Prices are reasonable. Location is great. Lighting is excellent. Thank you very much, Ibis.
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Accommodation's Reply
23 Aug 2026
Dear r*a, Thank you for your wonderful review of ibis Palembang Sanggar Hotel. We are delighted that you took the time to provide us with positive feedback. At IBIS, we are committed to providing the best service and making every guest's stay a memorable experience. We are glad to know that you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to tourist attractions, restaurants, and shopping centers, ibis Palembang Sanggar offers convenient access for all travelers. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit and hope your next visit will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Breakfast is varied. Prices are reasonable. Location is great. Lighting is excellent. Thank you very much, Ibis.
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Accommodation's Reply
23 Aug 2026
Dear r*a, Thank you for giving ibis Palembang Sanggar a great rating. We are delighted that you took the time to provide us with positive feedback. At ibis, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to major attractions, restaurants, and shopping malls, ibis Palembang Sanggar offers easy access to all guests. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Breakfast is varied. Prices are reasonable. Location is great. Lighting is excellent. Thank you very much, Ibis.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. R*A, Thank you so much for your wonderful review of Ibis Sangur Palembang. We are delighted that you took the time to share your feedback. Ibis hotels are committed to providing the best service and comfort to all our guests. We are glad you enjoyed your stay at Ibis Sangur Palembang. Located in the heart of the city, Ibis Sangur is ideally situated for all travelers, close to many tourist attractions, restaurants, and shopping malls. Thank you again for your valuable comments. We look forward to welcoming you back again. We hope your next stay will be just as memorable. Sincerely, General Manager, Debbie Emerson Ambui
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Breakfast is varied. Prices are reasonable. Location is great. Lighting is excellent. Thank you very much, Ibis.
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1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear r*a, Thank you for giving ibis Palembang Sanggar a great rating. We are delighted that you took the time to provide us with positive feedback. At ibis, we are committed to providing the best service and ensuring that every guest has a memorable stay. We are happy to know that you felt comfortable during your stay at ibis Palembang Sanggar. Located in the heart of the city, close to major attractions, restaurants, and shopping malls, ibis Palembang Sanggar offers easy access to all guests. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as this one. Sincerely, Devi Emerson Ambui, General Manager
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Number of reviews per page
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