ibis Palembang Sanggar

Hotels
8.9
/10
Very Good
820 reviews
In the Area
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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Palembang Sanggar is located in area / city Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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ibis Palembang Sanggar Address: Map & Location

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111
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Location


ibis Palembang Sanggar is located in area / city Ilir Timur I.

About ibis Palembang Sanggar

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Palembang Sanggar.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Palembang Sanggar is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Palembang Sanggar is the right place to stay.

All facilities in ibis Palembang Sanggar

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Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in ibis Palembang Sanggar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in ibis Palembang Sanggar
11
Another facilities in ibis Palembang Sanggar
Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Valet parking

Frequently asked question in ibis Palembang Sanggar

What are available facilities at ibis Palembang Sanggar?
There are top facilites at ibis Palembang Sanggar such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at ibis Palembang Sanggar?
Check-in time at ibis Palembang Sanggar is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of ibis Palembang Sanggar?
ibis Palembang Sanggar is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ibis Palembang Sanggar have?
ibis Palembang Sanggar has 11 floors.
Does ibis Palembang Sanggar provide parking?
Yes, ibis Palembang Sanggar provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in ibis Palembang Sanggar

8.9
Very Good
From 820 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about ibis Palembang Sanggar
All
Bedroom (83)
Ambiance (81)
Distance to City Center (80)
Staff Friendliness (74)
Bathroom (71)
Hotel Area (71)
Accessibility (64)
Surroundings (59)
Taste (59)
Family Friendly (52)
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Traveler Reviews ibis Palembang Sanggar

Number of reviews per page
20
40
Customer reviews
E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The decoration is all ok, the room size is a bit small so if you want to pray it's a bit cramped.
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice and comfortable stay here... The food is also delicious, the atmosphere and staff are all friendly and nice, the room is also nice and comfortable, thank you.
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Nurlia W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room, although minimalist, is very comfortable, the food is delicious
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've stayed here twice, and it's the best choice for a staycation.
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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A***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Great location, clean hotel, adequate gym and pool facilities. The only downside, in my opinion: the quality and cleanliness of the towels need to be improved. (The towels had a strange odor and looked like they weren't white anymore.) Thank you.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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navis s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Highly recommended. I'm from Kalimantan and recommend staying here if you're visiting Palembang.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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Muhammad F. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Since it was my first time in Palembang, I looked for the hotel I'd last visited, the Ibis Raden Shaleh Jakarta. I had high hopes that the hotel in Palembang would be similar. It turned out I made the right choice; the Ibis offers the same service, and it was very enjoyable.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great staycation/accommodation, comfortable place, friendly service, close to the mall.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager
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R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The rooftop pool view is quite good.
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Accommodation's Reply
27 Aug 2025
Dear R*A, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. One of the best facilities that you can enjoy is our infinity pool located on the 10th floor, with a direct view of the city center, in addition we also have Gym and Kids Arena facilities which are also on the 10th floor, you can enjoy them for FREE during your stay. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, One of the best facilities that you can enjoy is our infinity pool located on the 10th floor, with a direct view of the city center, in addition we also have Gym and Kids Arena facilities which are also on the 10th floor, you can enjoy them for FREE during your stay. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Devi Emerson Ambui. General Manager.
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Sayoki H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Location and swimming pool are ok. Need to add more parking space
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Accommodation's Reply
26 Aug 2025
Dear Mr. Sayoki H., We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to provide a positive feedback. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary and shopping centers so that it can facilitate access for all visitors with a strategic location to stay. One of the best facilities that you can enjoy is our infinity pool on the 10th floor, with a direct view of the city center, in addition we also have Gym and Kids Arena facilities which are also on the 10th floor, you can enjoy them for FREE during your stay. We have parking in basement 1, 2 and also in front of the hotel building and even next to the hotel building. You can park for free and will be monitored by security for 24 hours. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Devi Emerson Ambui. General Manager.
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Sayoki H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good location, rank food, only parking is a bit difficult
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Accommodation's Reply
27 Aug 2025
Dear Mr. Sayoki H., We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to provide a positive feedback. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary and shopping centers so that it can facilitate access for all visitors with a strategic location to stay. At Ibis, we will always provide a delicious food menu prepared by our best chefs every day to you and all visitors, we strive to continuously improve our quality. It is very pleasant for us that you can taste the taste of our cuisine. We have parking spaces in basement 1, 2 and have parking spaces in front of the building and beside the hotel which are monitored by security 24 hours. Once again we thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Devi Emerson Ambui. General Manager.
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Hansen S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Overall very good... especially location... has a spacious parking area.
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Accommodation's Reply
24 Aug 2025
Dear Hansen S. Thank you for your review regarding your visit to ibis Palembang Sanggar. It is very gratifying for us to receive positive feedback. ibis Palembang Sanggar has an environment located in the city center, close to iconic tourist spots, culinary options, and shopping centers, making it easier for all visitors with a strategic location for their stay. We have parking access in front of the hotel building and in our hotel basement, which we provide for FREE. Our security will be happy to assist you and all visitors at any time. Once again, we thank you for taking the time to share your experience, and we hope you can return to visit us soon at ibis Palembang Sanggar. Sincerely Yours, Devi Emerson Ambui General Manager
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is comfortable, clean, the food is delicious, I came from out of town at 13.00 I tried to check in and was able to enter the room, and the process was fast.
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Accommodation's Reply
22 Aug 2025
Dear A*d, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasing for us that you have taken the time to provide positive feedback. At Ibis, we will always provide delicious food menus prepared by our best Chefs every day to you and all our guests, we strive to continuously improve our quality. It is very pleasing for us that you can taste the taste of our dishes. We are very happy to know that you can feel satisfied with the comfort and cleanliness of our hotel, because all our teams will always maintain guest comfort and provide the best in all areas of our hotel. At ibis, we will always provide the best service to all our guests, especially to be able to be friendly to you and all our guests. We will continue to strive to improve and optimize the quality of our services to be even better. Once again, we thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Devi Emerson Ambui. General Manager
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Nugraha D. T.
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 5 week(s) ago
NO AC in 830.. had complained about AC.. suddenly error.. complained to receptionist to fix it at 7:30pm.. when I had returned to my room.. it's fixed.. but at around 11-12 pm AC broken down again... and I already ready to sleep.. all night AC didn't use AC.. I had complained next morning to receptionist... never say sorry .. what had happened...
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Accommodation's Reply
20 Aug 2025
Dear Nugraha D. T., Thank you for taking the time to share your experience at ibis Palembang Sanggar with us. We regret that you encountered issues that did not meet your expectations, and we sincerely apologize for this. At Ibis, we strive to provide better service to every guest. We will also conduct training and evaluations to ensure this does not happen again. We apologize for the air conditioning issue in your room we have already checked it and sent the relevant personnel. Therefore, your feedback is very important to us. We assure you that we have taken steps to address and prevent the recurrence of problems in the future. We appreciate your willingness to share your concerns with us, and we hope to have the opportunity to serve you better in the near future. Best regards, Devi Emerson Ambui General Manager
A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very strategic, with a fairly clean hotel. The frontline is friendly, provides solutions, and the security guards are also friendly. Close to the LRT station. It's perfect for business trips or even a staycation with the family because there is a pool, swimming pool, and gym. There is even a game console that can be accessed for free if you have a stay card there.
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Accommodation's Reply
20 Aug 2025
Dear A*d, thank you for your 5-star rating and review of your visit to ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. Ibis Palembang Sanggar offers a variety of room types to suit your needs, from Standard Rooms to Family Rooms ideal for families, with a kids' area, gym, and an infinity pool that caters to children and adults on our 10th floor, which you can enjoy for FREE during your stay. At ibis, we strive to provide the best service to all our guests, especially in our hospitality. We will continue to strive to improve and optimize the quality of our services to be even better. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary spots, and shopping centers, making it easy for all guests to access our strategic location. Thank you again for sharing your experience. We hope you will return soon and hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Devi Emerson Ambui. General Manager
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
+ The hotel staff is friendly, the hotel is clean, fragrant, and new. The location is also strategic, making it easy to get anywhere. The bedroom and bathroom are clean and comfortable. The swimming pool is also kid-friendly, with views of Palembang city. A memorable experience. - The room is quite small despite the upgrade, but the minimalist concept and comfortable and clean are still not a problem for me. Overall, it was still a pleasant stay.
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Accommodation's Reply
20 Aug 2025
Dear ke*a, thank you for your 5-star rating and review of your visit to ibis Palembang Sanggar. It is always a pleasure to receive such positive feedback. Ibis Palembang Sanggar offers a variety of room types to suit your needs, from standard rooms to family rooms ideal for families. We are delighted to know that you have enjoyed all of our facilities. At ibis, we strive to provide the best service to all our guests, especially in our hospitality. We will continue to strive to improve and optimize the quality of our services to be even better. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary delights, and shopping centers, making it easy for all guests to access our hotel with a strategic location. Thank you again for sharing your experience. We hope you will return soon and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Devi Emerson Ambui. General Manager
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K***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room is okay and comfortable. It's just that the parking lot is small.
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Accommodation's Reply
14 Aug 2025
Dear ke*h, thank you for your review of your visit to ibis Palembang Sanggar. We are delighted to receive such positive feedback. We have free parking in front of our hotel building and in the basement. Our security guards are always happy to assist you and all our guests. Our housekeeping team is happy to ensure your room is clean and comfortable, and all areas of Ibis Palembang Sanggar provide fast and reliable Wi-Fi to ensure your stay is comfortable. Thank you again for taking the time to share your experience. We hope you will return to ibis Palembang Sanggar soon. Sincerely Yours, Devi Emerson Ambui. General Manager
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
friendly hotel staff, clean and comfortable atmosphere
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Accommodation's Reply
13 Aug 2025
Dear Mr., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you have taken the time to provide us with positive feedback. We are delighted to know that you are satisfied with the comfort and cleanliness of our hotel. Our entire team strives to ensure our guests' comfort and provide the best in all areas of our hotel. At ibis, we strive to provide the best service to all our guests, especially in our hospitality. We will continue to strive to improve and optimize the quality of our services to be even better. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui. General Manager
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Margaretha T. D. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Food, location, and hood rooms
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Accommodation's Reply
10 Aug 2025
Dear Margaretha T.D.A., Thank you for your 5-star rating and review of your visit to Ibis Palembang Sanggar. We are delighted to receive such positive feedback. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary spots, and shopping centers, making it easy for all guests to access our strategic location. The food we serve has been professionally prepared by our kitchen team and top chefs, ensuring the highest quality. We are delighted to have you experience our delicious cuisine. Our housekeeping team is happy to ensure your room is clean, comfortable, and fragrant throughout Ibis Palembang Sanggar. Thank you again for sharing your experience. We hope you will return soon, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, good food and location close to everywhere
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Accommodation's Reply
10 Aug 2025
Dear M*a, Thank you for your 5-star rating and review of your visit to ibis Palembang Sanggar. We are delighted to receive such positive feedback. At IBIS, we strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you felt comfortable while staying at ibis Palembang Sanggar. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary spots, and shopping centers, making it easy for all visitors to access it with its strategic location. The food we serve has also been professionally prepared by our kitchen team and our best chefs, ensuring the highest quality. We are delighted that you enjoyed our cuisine. Thank you again for sharing your experience. We hope you will return soon and hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui, General Manager
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