First time checking into a hotel because I got married and it turned out that Novotel was the perfect choice. I hope I can stay here again, who knows, maybe when we have three of us with a baby 😍🫶

I've been a regular hotel in Pontianak for the past 10 years. It's well worth it for its strategic location in the city center. The hotel is comfortable and clean, and the staff is friendly and prompt with service.

I've been here several times, this hotel is really suitable for a staycation, the best.

Excellent service, clean rooms and complete facilities, central location which makes it easy to find food, ample parking in the basement.

The best thing here is that the hotel staff are also friendly and the lobby smells really nice.

I was very pleased with the comfortable room. I highly recommend staying here. The staff are very friendly.

The hotel staff on duty at the time were very friendly. It's located in the city center, right across from the mini town square. The breakfast was delicious and had a wide selection. The room and toilet were clean and smelled great. I'd definitely stay here again next time.

Thank you, the hotel is the best. Fast response also when asking via WA. Excellent. For food, no complaints from guests. Cleanliness OK Soundproofing OK Food OK Travel time everywhere OK

The hotel is comfortable, the service is excellent, downtown, lots of food around the hotel. At other times, I will stay here again.

The hotel was nice, clean, comfortable, and affordable. The breakfast food was delicious, too. All the staff were kind and friendly. Furthermore, I forgot my clothes, and after a week of chatting with the hotel, they were still stored and I could retrieve them. Thank you.

Friendly & very helpful staff. Close to shopping center. Room view is also good. Recommended.

Strategic, near the culinary center, cheap, comfortable and clean.

Very pleasant, clean rooms, good service and no regrets staying at this hotel.

It was a lovely stay. I always book Mercure for myself or my family whenever we need a hotel in Pontianak.

The hotel staff is very friendly. I'm a regular here because the DAMRI office is across the street. Three people in one room are no problem. Check-out hours can also be extended. Awesome.

Highly recommended for anyone looking to stay at Aroma Hotel. Friendly staff, clean rooms, running water, and quiet. Hopefully, it can be maintained. ❤️

The hotel staff is friendly and attentive to the cleanliness of the rooms and grounds, as well as the hotel's ample parking. There's also a Pontianak souvenir corner offering a variety of handicrafts.

The hotel is clean and close to the city center and culinary

I always stay here when I'm in Pontianak. The service is excellent and pleasant.

A comfortable hotel near the mall and right next to the Pontianak Museum. The atmosphere is comfortable, not crowded. The rooms are also comfortable and spacious, with views of Pontianak city from the top floors. I'll definitely be back again.

My second stay at the Gajah Mada Hotel... nothing has changed, the service is still great. 👍