Hotels near Base Operating Support Customs and Excise Type B from AU$3

The hotel staff is friendly, the place is clean and comfortable, the food is delicious, the natural atmosphere makes you feel calm.

It was a great stay at HARRIS Waterfront, the room was spacious, the bathroom was clean, there was a very comfortable balcony to relax, it was perfect for families who wanted a vacation, even though the place was far from the city center but it was no problem if you wanted a quiet and comfortable vacation, don't forget to shop first for room necessities like snacks, but it is highly recommended, especially the service was super friendly!! Love to be back again

Great staycation for family, plenty of activities for kids and a very friendly staff.

Their hospitality is what I like the most. The room is nice though. Overall, I really enjoyed my time there.

I really enjoyed my stay at Zest Hotel Harbour Bay Batam. Its location is very strategic, especially for travelers wanting to cross to Singapore, as it is close to the Harbour Bay Ferry Terminal. Access to the port is very easy and convenient, making it suitable for business trips or short vacations. There are also many food options around the hotel, from local cuisine to modern restaurants and cafes, so it's very easy to find food at any time. The Harbour Bay area is also pleasant for walking around. My favorite thing is the morning atmosphere. Many people jog and exercise around the hotel area while enjoying the fresh morning air. The environment feels lively yet comfortable and pleasant to start the day. Overall, this hotel is highly recommended for those looking for a hotel with a strategic location, easy ferry access, and a comfortable area to enjoy Batam.

Excellent Room & Service. Clean and comfortable. The Executive Studio comes with a very complete kitchen set & utensils. The included breakfast also so good, the staffs are friendly and helpful.

Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.

The best hotel room we've ever booked. Everything was spotless, the air conditioning was cool and comfortable, the bathroom was spotless, the hot water was flowing, the food was delicious, and the balcony had a beautiful view of Batam city. Thankfully, we got a great deal on a weekday, only around IDR 400,000.

All the staff are so helpful and friendly. Keep up the great work. Definitely will go back here again and again.

The hotel staff is very friendly and helpful, and the atmosphere and comfort are a top priority. The hotel is strategically located and the premises are very clean.

Good service friendly, location suitable for culinary and shopping.

I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.

The rooms are very clean and comfortable. The staff are friendly. The breakfast is delicious. The parking lot is spacious and the security is good, so I feel safe. I want to stay here again.

It’s not “just Batam” - this stay made the whole trip exciting. The location is absolutely perfect - walking distance to Grand Batam Mall, less than 10 minutes’ drive to Nagoya Mall, BCS, and DC Mall, and close to Harbourbay Terminal. Circle K right below the hotel, and Spa Central is just down the road. The service is amazing. Every staff member were trained well - smiling away and friendly. We even checked in late at night and received a queen-size bed, even though we booked two single beds. Breakfast spread was fantastic and made our mornings enjoyable. They had local specialties like Lontong Medan, Martabak Manis, four types of Jamu drinks, and keropoks. They also have a bar area and a smoking lounge as well. Room was perfect. Spacious, clean, and comfortable. The bathroom was huge for a standard hotel room and included all the basic amenities. Extras like a coffee machine, chocolates in the fridge, and full glass windows were much appreciated. Smoking rooms are available, and they’ll deliver an ashtray on request. Overall, 10/10. I would 100% recommend this hotel to family and friends.

Comfortable hotel: spacious room, clean bathroom, friendly staff, strategic in the middle of the city. Around the hotel there are many places to eat and next to the hotel there is a cafe with delicious menus. Next trip to Batam will be back to Hans Inn Batam.

Thank you for your assistance in finding my lost item in the hotel yard. Excellent teamwork. I will recommend this excellent location to my friends who will be staying at the hotel.

Nice place, we got a great room with the best view. About breakfast... simple but delicious taste, we love it. Thank you to all staff for your best services... Thank you so much.

Staff are very friendly, welcoming, and the food taste has improved a lot over the past few years. The location is superb and very close to massage areas! Best hotel, best location.