Pacific Palace Hotel

Hotels
8.4
/10
Very Good
1,462 reviews

What Guests Say About Their Stay

Staff Friendliness (67)
Bedroom (63)
Room Space (62)
Hotel Area (60)

Nitin K.

9.4
/ 10
I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.

Putri E.

10.0
/ 10
His service is good, friendly.
See original

Sandy Sandy

8.8
/ 10
Good service and very strategic
See original

Fernando T.

10.0
/ 10
Comfortable, clean, there are facilities that make enjoy for entertainment.
See original

RUDI H.

9.4
/ 10
Nice for roads in Batam, complete facilities.
See original
In the Area
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Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Pacific Palace Hotel is a hotel is located at Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Pacific Palace Hotel

Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Pacific Palace Hotel
Lobby 2 Pacific Palace Hotel

Discover More About Pacific Palace Hotel

Discover the Pacific Palace Hotel: Your Gateway to Kepulauan Riau

Welcome to the Pacific Palace Hotel, a premier accommodation choice nestled in the heart of Kepulauan Riau, Indonesia. Whether you're planning a business trip, a romantic getaway, or a family adventure, the Pacific Palace Hotel offers a blend of comfort, convenience, and exceptional service that will make your stay truly memorable. Room rates at Pacific Palace Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Pacific Palace Hotel Location

The Pacific Palace Hotel is strategically situated in the vibrant area of Nagoya, Batam, at Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432. This prime location places you just a short 20-minute drive from the Hang Nadim International Airport (BTH), making your arrival and departure a breeze. For those looking to explore the local scene, the hotel is conveniently located within easy reach of popular shopping centres and entertainment hubs, offering a lively atmosphere with a touch of local charm. Imagine stepping out and finding yourself amidst a bustling district, perfect for experiencing the local culture and enjoying the conveniences of city living.

Pacific Palace Hotel Facilities & Services

Facilities for guests at Pacific Palace Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness centre to keep up with your workout routine. Open daily from 6:00 AM to 9:00 PM, access is complimentary for all guests.
  • On-site parking is available for guests, offering secure and convenient options for those travelling by car. This service is complimentary.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected during your stay.
  • A business centre is available for corporate travellers needing to stay productive.
  • Room service is available to enjoy meals in the comfort of your own room.

Pacific Palace Hotel Room Types

Discover a range of inviting accommodations with the diverse room types of Pacific Palace Hotel, each designed to provide a relaxing sanctuary. Choose from our well-appointed Deluxe Rooms, offering comfortable spaces with city views. For those seeking a little more luxury, our Suites provide enhanced amenities and spacious living areas. All rooms are strictly non-smoking to ensure a fresh and pleasant environment for all guests. While not all rooms feature a bathtub, some of our premium room categories do offer this amenity for your relaxation. We do not currently offer pet-friendly rooms.

Pacific Palace Hotel Dining & Restaurants

Savour a culinary journey at the Pacific Palace Hotel, where delicious dining options await. Our on-site restaurant offers a delightful breakfast spread featuring both local Indonesian flavours and international favourites. Enjoy a relaxed atmosphere and a menu designed to please every palate.
  • On-site Restaurant:

    Serving breakfast from 6:30 AM to 10:00 AM. Estimated price per person for breakfast is around AUD $15.

Pacific Palace Hotel Nearby Attractions and Activities

Batam, and the surrounding Kepulauan Riau, offers a wealth of attractions and activities for every type of traveller. Explore the vibrant local scene and discover the unique charm of this Indonesian archipelago.
  • Barelang Bridge:

    An iconic series of bridges connecting Batam Island to other islands, offering stunning views and photo opportunities.
  • Maha Vihara Duta Maitreya Temple:

    A magnificent Buddhist temple known for its impressive statues and serene atmosphere.
  • Waterfront City:

    A popular area for dining, entertainment, and water sports, offering a lively atmosphere.
  • Batam Centre Ferry Terminal:

    The main gateway for travel to neighbouring islands and Singapore, a hub of activity.
  • Local Markets:

    Immerse yourself in the local culture by visiting bustling markets where you can find local crafts, food, and souvenirs.
If you are looking for other activities around Pacific Palace Hotel, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Pacific Palace Hotel from the Airport

Navigating your way to the Pacific Palace Hotel from Hang Nadim International Airport (BTH) is straightforward, with several convenient options available. The airport transfer service of Pacific Palace Hotel ensures a smooth transition to your accommodation.
  • Hotel Private Airport Transfer:

    For ultimate convenience, you can arrange a private transfer directly with the hotel. This service offers a comfortable and direct journey to your doorstep. Prices start from approximately AUD $30.
  • Metered Airport Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare, which typically ranges from AUD $20 to $30 depending on traffic.
  • Ride-hailing Services:

    You can also opt for ride-hailing services, which are a popular and often cost-effective way to reach the hotel. Fares are usually comparable to taxis.
For more information on getting around, explore airport transfer services or inquire about the Pacific Palace Hotel airport transfer.

Summary of Why You Should Choose to Stay at Pacific Palace Hotel

When considering your accommodation in Kepulauan Riau, the Pacific Palace Hotel stands out for its excellent location, comprehensive facilities, and welcoming atmosphere.
  • Prime location in Nagoya, Batam, offering easy access to attractions and amenities.
  • Comfortable and well-equipped rooms catering to various needs.
  • A range of facilities including a swimming pool and fitness centre for your enjoyment.
  • Convenient transportation options to and from the airport.
  • Friendly and professional service to ensure a pleasant stay.
Discover the best Room availability at Pacific Palace Hotel and start Planning your trip. For seamless Booking Pacific Palace Hotel, we recommend using Traveloka. Book budget hotels in Kepulauan Riau and Easily book domestic and international flights at low prices.

All facilities in Pacific Palace Hotel

Bar, Cafe and Lounge Pacific Palace Hotel
Bar, Cafe and Lounge
Swimming Pool Pacific Palace Hotel
Swimming Pool
Fitness Center Pacific Palace Hotel
Fitness Center
Functional Hall Pacific Palace Hotel
Functional Hall
Lobby Pacific Palace Hotel
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Steam room
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Table tennis

Transportation

  • Shopping center shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Pacific Palace Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pacific Palace Hotel
180
Number of floors in Pacific Palace Hotel
8
Another facilities in Pacific Palace Hotel
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked questions about Pacific Palace Hotel

What are available facilities at Pacific Palace Hotel?
There are top facilites at Pacific Palace Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pacific Palace Hotel?
The standard check-in time at Pacific Palace Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Pacific Palace Hotel provide breakfast?
Yes, Pacific Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pacific Palace Hotel?
Pacific Palace Hotel has a 4.0-star rating.
How many floors does Pacific Palace Hotel have?
Pacific Palace Hotel has 8.
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Pacific Palace Hotel reviews and ratings

Overall Ratings & Reviews Pacific Palace Hotel

Traveloka (1,373)
Other sources (89)
8.5
Very Good
From 1,373 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Pacific Palace Hotel
All
Bedroom (37)
Staff Friendliness (36)
Ambiance (36)
Room Space (35)
Bathroom (35)
Hotel Area (32)
Distance to City Center (30)
Taste (30)
Variety (26)
Activity Option (25)
Sort by
Most Recent
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Traveller Reviews Pacific Palace Hotel

Number of reviews per page
20
40
Customer reviews
K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff was friendly, the room was clean, and the bathroom was clean. The only small issue I have is the room that they gave me was a connected room, and I could hear the noises that the other hotel guests were making.
Find this review helpful?
P***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Maintain and improve. And always maintain quality.
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See original
1 people find it helpful
D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Breakfast is very varied, the service is friendly.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good & friendly front staffs
Find this review helpful?
Nitin K.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.
Find this review helpful?
Herlina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's top notch, with prices that are quite affordable compared to hotels in its class, it turns out that Pacific is the best.
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Find this review helpful?
Feiby E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
First check in, the service was friendly and very good, when we arrived at the room it was beyond expectations, initially I thought the room was small but in fact the room was quite spacious and suitable for families.
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Find this review helpful?
S***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff was friendly, especially the front desk.
Find this review helpful?
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The hotel staff are all friendly, the rooms are clean.
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Ifa K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Clean rooms, friendly service, recommended for family vacations
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1 people find it helpful
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Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 25 week(s) ago
The staff is very professional and friendly. However, management needs to take the initiative to provide a free shuttle service from various international ports such as Harbour Bay, Batam Center, and Sekupang, and even Hang Nadim Airport, considering that many domestic and international tourists arrive in Batam through the ports and airports I mentioned. The price of a night at this hotel is already high, so it would be appropriate to provide a free shuttle service not only to Grand Mall Batam. CMIIW. Thank you.
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Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The hotel staff has done a good job. However, there is no shuttle service from the Pacific Hotel to the three international ports in Batam (Harbour Bay, Batam Center, and Sekupang), Telaga Punggur Port, and Hang Nadim Airport. The hotel's price is quite high, but it should be worth providing a shuttle to the airport and harbor (tourists will come and stay in Batam). Hotel management should consider this.
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E***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Ok for all. Hotel and service
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The staff were very friendly and very helpful at check in.
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Maryati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The facilities are good, clean and comfortable.
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1 people find it helpful
Raja W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Highly recommend staying here. Very satisfying.
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d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Stayed many times, always choose this hotel. Doesn't disappoint.
1 people find it helpful
d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Staff friendly, room good. Will definitely come back.
1 people find it helpful
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Everything was good during my stay.
1 people find it helpful
S***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The staff and mas at check-in were very helpful.
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2 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Pacific Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pacific Palace Hotel

Traveloka (1,373)
Other sources (89)
8.5
Very Good
From 1,373 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Pacific Palace Hotel
All
Bedroom (37)
Staff Friendliness (36)
Ambiance (36)
Room Space (35)
Bathroom (35)
Hotel Area (32)
Distance to City Center (30)
Taste (30)
Variety (26)
Activity Option (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Pacific Palace Hotel

Number of reviews per page
20
40
Customer reviews
K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff was friendly, the room was clean, and the bathroom was clean. The only small issue I have is the room that they gave me was a connected room, and I could hear the noises that the other hotel guests were making.
Find this review helpful?
P***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Maintain and improve. And always maintain quality.
Translated by Google Icon
See original
1 people find it helpful
D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Breakfast is very varied, the service is friendly.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good & friendly front staffs
Find this review helpful?
Nitin K.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.
Find this review helpful?
Herlina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's top notch, with prices that are quite affordable compared to hotels in its class, it turns out that Pacific is the best.
Translated by Google Icon
See original
Find this review helpful?
Feiby E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
First check in, the service was friendly and very good, when we arrived at the room it was beyond expectations, initially I thought the room was small but in fact the room was quite spacious and suitable for families.
Translated by Google Icon
See original
Find this review helpful?
S***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff was friendly, especially the front desk.
Find this review helpful?
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The hotel staff are all friendly, the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Ifa K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Clean rooms, friendly service, recommended for family vacations
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1 people find it helpful
Profile Picture
Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 25 week(s) ago
The staff is very professional and friendly. However, management needs to take the initiative to provide a free shuttle service from various international ports such as Harbour Bay, Batam Center, and Sekupang, and even Hang Nadim Airport, considering that many domestic and international tourists arrive in Batam through the ports and airports I mentioned. The price of a night at this hotel is already high, so it would be appropriate to provide a free shuttle service not only to Grand Mall Batam. CMIIW. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The hotel staff has done a good job. However, there is no shuttle service from the Pacific Hotel to the three international ports in Batam (Harbour Bay, Batam Center, and Sekupang), Telaga Punggur Port, and Hang Nadim Airport. The hotel's price is quite high, but it should be worth providing a shuttle to the airport and harbor (tourists will come and stay in Batam). Hotel management should consider this.
Read More
Translated by Google Icon
See original
Find this review helpful?
E***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Ok for all. Hotel and service
Translated by Google Icon
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Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The staff were very friendly and very helpful at check in.
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Find this review helpful?
Profile Picture
Maryati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The facilities are good, clean and comfortable.
Translated by Google Icon
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1 people find it helpful
Raja W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Highly recommend staying here. Very satisfying.
Translated by Google Icon
See original
Find this review helpful?
d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Stayed many times, always choose this hotel. Doesn't disappoint.
1 people find it helpful
d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Staff friendly, room good. Will definitely come back.
1 people find it helpful
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Everything was good during my stay.
1 people find it helpful
S***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The staff and mas at check-in were very helpful.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40