Pacific Palace Hotel

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8.4
/10
Very Good
1,484 reviews

What Guests Say About Their Stay

A***s

10.0
/ 10
The staff was friendly and immediately informed us if we left something in the room. Excellent, honest.
See original

Nitin K.

9.4
/ 10
I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.

Putri E.

10.0
/ 10
His service is good, friendly.
See original

Sandy Sandy

8.8
/ 10
Good service and very strategic
See original

Fernando T.

10.0
/ 10
Comfortable, clean, there are facilities that make enjoy for entertainment.
See original
In the Area
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Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Pacific Palace Hotel is a hotel is located at Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Pacific Palace Hotel

Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Pacific Palace Hotel
Lobby 2 Pacific Palace Hotel

Discover More About Pacific Palace Hotel

The Charm of Pacific Palace Hotel: Your Gateway to Kepulauan Riau

Welcome to the Pacific Palace Hotel, a premier accommodation choice nestled in the vibrant Kepulauan Riau region of Indonesia. For Australian travellers seeking a blend of comfort, convenience, and authentic local experiences, the Pacific Palace Hotel offers a welcoming sanctuary. Whether you're planning a relaxing getaway or an adventurous exploration of the islands, this hotel provides a solid base with excellent amenities and a prime location. Rates at Pacific Palace Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Pacific Palace Hotel

The Pacific Palace Hotel is strategically situated in the bustling city of Batam, specifically within the Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432. This location places you in close proximity to the heart of the city's commercial and entertainment districts, offering a dynamic atmosphere with easy access to a variety of local cafes and vibrant markets that come alive on weekends. For those arriving from afar, the hotel is conveniently located a reasonable distance from the main airport transit links, making your journey from the airport to your accommodation as smooth as possible. The surrounding area is known for its lively yet accessible vibe, perfect for travellers who appreciate being in the midst of activity while still having a peaceful retreat to return to.

Guest Facilities and Services at Pacific Palace Hotel

Guest facilities at Pacific Palace Hotel are designed to cater to the needs of modern travellers, ensuring a comfortable and convenient stay. You'll find essential amenities that are highly valued by Australian visitors, including a welcoming breakfast service that often features a delightful spread of local and international options, perfect for kick-starting your day. The hotel also provides reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is always on hand to assist with any queries or requests, ensuring peace of mind at any hour. Secure luggage storage is also available, allowing you to explore the area freely before check-in or after check-out.

Room Information and Stay Experience at Pacific Palace Hotel

The Pacific Palace Hotel offers a range of accommodation options to suit different preferences and travel needs. When considering the Room types of Pacific Palace Hotel, you can expect a focus on comfort and cleanliness. Each room is designed to be a relaxing haven, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the external weather. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the overall experience is geared towards providing a restful and enjoyable stay.

Recommended Nearby Dining and Cafes around Pacific Palace Hotel

Batam boasts a rich culinary scene, and the Pacific Palace Hotel is ideally positioned to let you explore it. Within easy reach, you'll discover a variety of dining establishments, from casual eateries serving authentic Indonesian cuisine to charming cafes perfect for a morning coffee or a leisurely brunch. The local food culture is vibrant, with options to satisfy diverse palates. Whether you're craving local delicacies or international flavours, the area surrounding the hotel offers plenty of choices to explore. Enjoy the lively atmosphere of local markets for a taste of authentic street food, or find a cozy spot for a relaxing meal.

Popular Attractions and Activities near Pacific Palace Hotel

The Kepulauan Riau region, with Batam as its hub, offers a wealth of attractions for every type of traveller. Here are some popular spots you might consider exploring during your stay near the Pacific Palace Hotel: * **Barelang Bridge:** An iconic series of bridges connecting Batam Island to its smaller neighbouring islands, offering stunning views and photo opportunities. * **Maha Vihara Duta Maitreya Temple:** A magnificent Buddhist temple, one of the largest in Southeast Asia, known for its serene atmosphere and impressive statues. * **Batam Centre Ferry Terminal:** While a transport hub, it's also a gateway to exploring nearby islands like Bintan and Singapore, and offers a glimpse into the region's connectivity. * **Ocarina Park:** A family-friendly amusement park with various attractions and recreational activities. * **Local Markets:** Immerse yourself in the local culture by visiting bustling markets where you can find local crafts, souvenirs, and delicious street food. If you are looking for other activities around Pacific Palace Hotel, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Pacific Palace Hotel from the Airport

Navigating your way to the Pacific Palace Hotel from the airport is straightforward, with several convenient transportation options available. For those looking for efficient travel, consider utilizing the airport link trains or airport shuttle buses that connect to the city centre. Public metered taxis are readily available at the airport and offer a direct route to the hotel. Additionally, rideshare services provide another convenient and often cost-effective way to reach your destination. The Airport transfer service options ensure that your journey from the airport to the Pacific Palace Hotel is as seamless as possible.

Summary of Why You Should Choose Pacific Palace Hotel

The Pacific Palace Hotel stands out as an excellent choice for travellers heading to Kepulauan Riau, offering a compelling combination of location, comfort, and service. Its strategic position in Batam provides easy access to local attractions and amenities, while the hotel itself ensures a relaxing stay with its well-appointed rooms and friendly staff. For those planning their trip, it's always a good idea to Check room availability at Pacific Palace Hotel to secure your preferred dates. Here’s a quick summary of why the Pacific Palace Hotel is a great pick: * **Prime Location:** Situated in a vibrant area of Batam, offering convenience and accessibility. * **Comfortable Accommodation:** Rooms are designed for relaxation with essential amenities. * **Helpful Service:** A dedicated 24-hour front desk and other guest services enhance your stay. * **Value for Money:** Offers competitive rates, especially when booking through Traveloka. Ready to experience the best of Kepulauan Riau? Book Pacific Palace Hotel today and make your travel plans with ease. Book budget hotels in Kepulauan Riau and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Pacific Palace Hotel

Bar, Cafe and Lounge Pacific Palace Hotel
Bar, Cafe and Lounge
Swimming Pool Pacific Palace Hotel
Swimming Pool
Fitness Center Pacific Palace Hotel
Fitness Center
Functional Hall Pacific Palace Hotel
Functional Hall
Lobby Pacific Palace Hotel
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Steam room
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Table tennis

Transportation

  • Shopping center shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Pacific Palace Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pacific Palace Hotel
180
Number of floors in Pacific Palace Hotel
8
Another facilities in Pacific Palace Hotel
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked questions about Pacific Palace Hotel

What are available facilities at Pacific Palace Hotel?
There are top facilites at Pacific Palace Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pacific Palace Hotel?
The standard check-in time at Pacific Palace Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Pacific Palace Hotel provide breakfast?
Yes, Pacific Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pacific Palace Hotel?
Pacific Palace Hotel has a 4.0-star rating.
How many floors does Pacific Palace Hotel have?
Pacific Palace Hotel has 8.
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Pacific Palace Hotel reviews and ratings

Overall Ratings & Reviews Pacific Palace Hotel

Traveloka (1,395)
Other sources (89)
8.5
Very Good
From 1,395 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Pacific Palace Hotel
All
Staff Friendliness (42)
Ambiance (40)
Bedroom (40)
Room Space (39)
Bathroom (38)
Hotel Area (35)
Distance to City Center (34)
Taste (34)
Variety (29)
Accessibility (28)
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Traveller Reviews Pacific Palace Hotel

Number of reviews per page
20
40
Customer reviews
J***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place , staff ramah , clean
Find this review helpful?
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very clean and comfortable, pleasant.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was friendly and immediately informed us if we left something in the room. Excellent, honest.
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Q***q
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
Check-out time, when I got to the room, I pressed the bell, my device was on, even though it was only 12 o'clock.
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Julawati K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean hotel, good and friendly staff, delicious food... Second time stopping here.. Really enjoyed staying here 💖
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MerryerL S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Highly recommended for families, complete breakfast, cheap prices, and strategic location.
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G***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Easy location, comfortable and clean rooms.
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Muhammad G. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Clean, next to or near spotted deer breeding such as in Bogor.
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff was friendly, the room was clean, and the bathroom was clean. The only small issue I have is the room that they gave me was a connected room, and I could hear the noises that the other hotel guests were making.
2 people find it helpful
P***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Maintain and improve. And always maintain quality.
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1 people find it helpful
D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Breakfast is very varied, the service is friendly.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Very good & friendly front staffs
Find this review helpful?
Nitin K.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.
Find this review helpful?
Herlina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
It's top notch, with prices that are quite affordable compared to hotels in its class, it turns out that Pacific is the best.
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Feiby E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
First check in, the service was friendly and very good, when we arrived at the room it was beyond expectations, initially I thought the room was small but in fact the room was quite spacious and suitable for families.
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S***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The staff was friendly, especially the front desk.
Find this review helpful?
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
The hotel staff are all friendly, the rooms are clean.
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Ifa K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Clean rooms, friendly service, recommended for family vacations
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2 people find it helpful
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Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 36 week(s) ago
The staff is very professional and friendly. However, management needs to take the initiative to provide a free shuttle service from various international ports such as Harbour Bay, Batam Center, and Sekupang, and even Hang Nadim Airport, considering that many domestic and international tourists arrive in Batam through the ports and airports I mentioned. The price of a night at this hotel is already high, so it would be appropriate to provide a free shuttle service not only to Grand Mall Batam. CMIIW. Thank you.
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Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The hotel staff has done a good job. However, there is no shuttle service from the Pacific Hotel to the three international ports in Batam (Harbour Bay, Batam Center, and Sekupang), Telaga Punggur Port, and Hang Nadim Airport. The hotel's price is quite high, but it should be worth providing a shuttle to the airport and harbor (tourists will come and stay in Batam). Hotel management should consider this.
Read More
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Pacific Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pacific Palace Hotel

Traveloka (1,395)
Other sources (89)
8.5
Very Good
From 1,395 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Pacific Palace Hotel
All
Staff Friendliness (42)
Ambiance (40)
Bedroom (40)
Room Space (39)
Bathroom (38)
Hotel Area (35)
Distance to City Center (34)
Taste (34)
Variety (29)
Accessibility (28)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Pacific Palace Hotel

Number of reviews per page
20
40
Customer reviews
J***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place , staff ramah , clean
Find this review helpful?
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very clean and comfortable, pleasant.
Translated by Google Icon
See original
Find this review helpful?
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was friendly and immediately informed us if we left something in the room. Excellent, honest.
Translated by Google Icon
See original
Find this review helpful?
Q***q
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
Check-out time, when I got to the room, I pressed the bell, my device was on, even though it was only 12 o'clock.
Translated by Google Icon
See original
Find this review helpful?
Julawati K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean hotel, good and friendly staff, delicious food... Second time stopping here.. Really enjoyed staying here 💖
Translated by Google Icon
See original
Find this review helpful?
MerryerL S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Highly recommended for families, complete breakfast, cheap prices, and strategic location.
Translated by Google Icon
See original
Find this review helpful?
G***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Easy location, comfortable and clean rooms.
Translated by Google Icon
See original
Find this review helpful?
Muhammad G. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Clean, next to or near spotted deer breeding such as in Bogor.
Translated by Google Icon
See original
Find this review helpful?
K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff was friendly, the room was clean, and the bathroom was clean. The only small issue I have is the room that they gave me was a connected room, and I could hear the noises that the other hotel guests were making.
2 people find it helpful
P***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Maintain and improve. And always maintain quality.
Translated by Google Icon
See original
1 people find it helpful
D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Breakfast is very varied, the service is friendly.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Very good & friendly front staffs
Find this review helpful?
Nitin K.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.
Find this review helpful?
Herlina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
It's top notch, with prices that are quite affordable compared to hotels in its class, it turns out that Pacific is the best.
Translated by Google Icon
See original
Find this review helpful?
Feiby E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
First check in, the service was friendly and very good, when we arrived at the room it was beyond expectations, initially I thought the room was small but in fact the room was quite spacious and suitable for families.
Translated by Google Icon
See original
Find this review helpful?
S***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The staff was friendly, especially the front desk.
Find this review helpful?
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
The hotel staff are all friendly, the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Ifa K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Clean rooms, friendly service, recommended for family vacations
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 36 week(s) ago
The staff is very professional and friendly. However, management needs to take the initiative to provide a free shuttle service from various international ports such as Harbour Bay, Batam Center, and Sekupang, and even Hang Nadim Airport, considering that many domestic and international tourists arrive in Batam through the ports and airports I mentioned. The price of a night at this hotel is already high, so it would be appropriate to provide a free shuttle service not only to Grand Mall Batam. CMIIW. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The hotel staff has done a good job. However, there is no shuttle service from the Pacific Hotel to the three international ports in Batam (Harbour Bay, Batam Center, and Sekupang), Telaga Punggur Port, and Hang Nadim Airport. The hotel's price is quite high, but it should be worth providing a shuttle to the airport and harbor (tourists will come and stay in Batam). Hotel management should consider this.
Read More
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40