Pacific Palace Hotel

Hotels
8.4
/10
Very Good
1,433 reviews

What Guests Say About Their Stay

Staff Friendliness (61)
Bedroom (58)
Room Space (56)
Hotel Area (54)

Putri E.

10.0
/ 10
His service is good, friendly.
See original

Sandy Sandy

8.8
/ 10
Good service and very strategic
See original

Fernando T.

10.0
/ 10
Comfortable, clean, there are facilities that make enjoy for entertainment.
See original

RUDI H.

9.4
/ 10
Nice for roads in Batam, complete facilities.
See original

Jelrison Jelrison

9.7
/ 10
Nice, clean, comfortable and strategic location
See original
In the Area
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Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Pacific Palace Hotel is a hotel is located at Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Pacific Palace Hotel

Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Pacific Palace Hotel
Lobby 2 Pacific Palace Hotel

Discover More About Pacific Palace Hotel

Overview of Pacific Palace Hotel

Pacific Palace Hotel offers a charming and inviting atmosphere, designed with a blend of modern comfort and Indonesian aesthetics. The surrounding neighbourhood is known for its vibrant local culture and accessibility to key landmarks. You'll find it easy to explore the city, with convenient access to public transport options and major city areas. Pacific Palace Hotel distinguishes itself through its commitment to providing a comfortable, affordable, and convenient stay for all guests.

Pacific Palace Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Pacific Palace Hotel Facilities

Featuring 180 rooms in total, Pacific Palace Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and child-friendly facilities, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups will find the communal areas perfect for socialising, and leisure travellers can relax and unwind in the comfortable surroundings.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed for ultimate comfort, featuring high-speed Wi-Fi, a practical workspace, plush bedding, and well-appointed bathrooms. In-room conveniences ensure a hassle-free stay, allowing you to relax and enjoy your time.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Pacific Palace Hotel

Expect a vibrant yet relaxed ambience at Pacific Palace Hotel. Mornings are typically bustling with guests enjoying breakfast, while evenings offer a quieter atmosphere in the common spaces. While specific tours may vary, the hotel staff can often assist with arranging local excursions. A smooth check-in process is prioritised, and guests are encouraged to embrace local customs and etiquette for a richer experience.

How to Get to Pacific Palace Hotel

Pacific Palace Hotel is conveniently located near a major international airport, making it easily accessible for travellers arriving from afar. From the airport, you can expect a taxi ride to take around 30-60 minutes, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative.

Food Near Pacific Palace Hotel

While Pacific Palace Hotel may offer breakfast or drinks, there are plenty of dining options nearby to explore. You'll find several cafs and restaurants within walking distance, offering a range of cuisines to suit all tastes. Convenience stores are also readily available for snacks and essentials. Be sure to try some local dishes, such as nasi goreng or gado-gado, for an authentic taste of Indonesia. Budget-friendly warungs (small local eateries) offer delicious and affordable meals.

Things to Do Around Pacific Palace Hotel

The area surrounding Pacific Palace Hotel is rich in attractions and cultural spots. You can explore a historic temple, wander through a lively night market, or relax in a riverside park. A one-day walkable itinerary could include visiting a local museum, sampling street food, and enjoying the sunset from a scenic viewpoint. For a two-day extended stay, consider visiting a nearby island or exploring the local art scene. Daytime activities include shopping for souvenirs and visiting cultural centres, while evenings offer opportunities to enjoy live music or traditional dance performances.

Why Pacific Palace Hotel is Popular Among Travellers

Pacific Palace Hotel is particularly popular among travellers due to its affordability and convenient location. Repeat visitors often appreciate the friendly staff and the value-for-money experience. The hotel strives to provide a unique and memorable stay for every guest, making it a top choice for those seeking comfort and convenience.

Tips for First-Time Visitors

Consider booking a room with a view for an enhanced experience. When packing, remember to bring light clothing suitable for the tropical climate, as well as a universal adaptor for your electronic devices. It's also helpful to learn a few basic phrases in Indonesian. The staff at Pacific Palace Hotel are fluent in English, but knowing some local language can enhance your interactions. Be mindful of local customs and dress modestly when visiting religious sites.

Best Time to Stay at Pacific Palace Hotel

The best time to stay at Pacific Palace Hotel depends on your preferences. The peak season typically falls during the summer months, offering warm weather and plenty of sunshine. However, this is also the busiest and most expensive time to visit. The off-peak season offers quieter surroundings and lower prices, but the weather may be less predictable. Consider planning your trip around local events and festivals for a unique cultural experience. Budget-conscious travellers may prefer to visit during the shoulder seasons, when the weather is still pleasant but the crowds are smaller.

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All facilities in Pacific Palace Hotel

Bar, Cafe and Lounge Pacific Palace Hotel
Bar, Cafe and Lounge
Swimming Pool Pacific Palace Hotel
Swimming Pool
Fitness Center Pacific Palace Hotel
Fitness Center
Functional Hall Pacific Palace Hotel
Functional Hall
Lobby Pacific Palace Hotel
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Steam room
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Table tennis

Transportation

  • Shopping center shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Pacific Palace Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pacific Palace Hotel
180
Number of floors in Pacific Palace Hotel
8
Another facilities in Pacific Palace Hotel
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Pacific Palace Hotel

What are available facilities at Pacific Palace Hotel?
There are top facilites at Pacific Palace Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pacific Palace Hotel?
The standard check-in time at Pacific Palace Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Pacific Palace Hotel provide breakfast?
Yes, Pacific Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Pacific Palace Hotel have?
Pacific Palace Hotel is a 4.0-star hotel.
How many floors does Pacific Palace Hotel have?
Pacific Palace Hotel has 8 floors.
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More Reviews from Other Guests in Pacific Palace Hotel

Overall Ratings & Reviews Pacific Palace Hotel

Traveloka (1,356)
Other sources (77)
8.5
Very Good
From 1,356 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Pacific Palace Hotel
All
Bedroom (34)
Staff Friendliness (32)
Ambiance (32)
Room Space (32)
Bathroom (31)
Hotel Area (29)
Taste (28)
Distance to City Center (26)
Variety (25)
Accessibility (23)
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Traveler Reviews Pacific Palace Hotel

Number of reviews per page
20
40
Customer reviews
Herlina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's top notch, with prices that are quite affordable compared to hotels in its class, it turns out that Pacific is the best.
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Feiby E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
First check in, the service was friendly and very good, when we arrived at the room it was beyond expectations, initially I thought the room was small but in fact the room was quite spacious and suitable for families.
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S***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff was friendly, especially the front desk.
Find this review helpful?
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel staff are all friendly, the rooms are clean.
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Ifa K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean rooms, friendly service, recommended for family vacations
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1 people find it helpful
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Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 15 week(s) ago
The staff is very professional and friendly. However, management needs to take the initiative to provide a free shuttle service from various international ports such as Harbour Bay, Batam Center, and Sekupang, and even Hang Nadim Airport, considering that many domestic and international tourists arrive in Batam through the ports and airports I mentioned. The price of a night at this hotel is already high, so it would be appropriate to provide a free shuttle service not only to Grand Mall Batam. CMIIW. Thank you.
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Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel staff has done a good job. However, there is no shuttle service from the Pacific Hotel to the three international ports in Batam (Harbour Bay, Batam Center, and Sekupang), Telaga Punggur Port, and Hang Nadim Airport. The hotel's price is quite high, but it should be worth providing a shuttle to the airport and harbor (tourists will come and stay in Batam). Hotel management should consider this.
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E***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Ok for all. Hotel and service
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff were very friendly and very helpful at check in.
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Maryati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The facilities are good, clean and comfortable.
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1 people find it helpful
Raja W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Highly recommend staying here. Very satisfying.
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d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
Stayed many times, always choose this hotel. Doesn't disappoint.
1 people find it helpful
d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Staff friendly, room good. Will definitely come back.
1 people find it helpful
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Everything was good during my stay.
1 people find it helpful
S***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The staff and mas at check-in were very helpful.
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2 people find it helpful
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NURHALIMAH P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
comfortable, I want to come here again sometime.... God willing, if I have the fortune
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K***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Good hotel, nice to stay. The food is good.
1 people find it helpful
N***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 31 week(s) ago
The hotel staff were not very friendly, including the security post and receptionist.
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2 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
the staff is friendly...fast when checkout room comfortable recommended..deh..
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The staff are very friendly and helpful, the swimming pool is spacious and has cold and hot water pool facilities, the rooms are clean and comfortable, even the children feel at home in the room.
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Number of reviews per page
20
40

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Exterior 4 Pacific Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pacific Palace Hotel

Traveloka (1,356)
Other sources (77)
8.5
Very Good
From 1,356 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Pacific Palace Hotel
All
Bedroom (34)
Staff Friendliness (32)
Ambiance (32)
Room Space (32)
Bathroom (31)
Hotel Area (29)
Taste (28)
Distance to City Center (26)
Variety (25)
Accessibility (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pacific Palace Hotel

Number of reviews per page
20
40
Customer reviews
Herlina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's top notch, with prices that are quite affordable compared to hotels in its class, it turns out that Pacific is the best.
Translated by Google Icon
See original
Find this review helpful?
Feiby E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
First check in, the service was friendly and very good, when we arrived at the room it was beyond expectations, initially I thought the room was small but in fact the room was quite spacious and suitable for families.
Translated by Google Icon
See original
Find this review helpful?
S***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff was friendly, especially the front desk.
Find this review helpful?
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel staff are all friendly, the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Ifa K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean rooms, friendly service, recommended for family vacations
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See original
1 people find it helpful
Profile Picture
Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 15 week(s) ago
The staff is very professional and friendly. However, management needs to take the initiative to provide a free shuttle service from various international ports such as Harbour Bay, Batam Center, and Sekupang, and even Hang Nadim Airport, considering that many domestic and international tourists arrive in Batam through the ports and airports I mentioned. The price of a night at this hotel is already high, so it would be appropriate to provide a free shuttle service not only to Grand Mall Batam. CMIIW. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Reza M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel staff has done a good job. However, there is no shuttle service from the Pacific Hotel to the three international ports in Batam (Harbour Bay, Batam Center, and Sekupang), Telaga Punggur Port, and Hang Nadim Airport. The hotel's price is quite high, but it should be worth providing a shuttle to the airport and harbor (tourists will come and stay in Batam). Hotel management should consider this.
Read More
Translated by Google Icon
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Find this review helpful?
E***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Ok for all. Hotel and service
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff were very friendly and very helpful at check in.
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Profile Picture
Maryati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The facilities are good, clean and comfortable.
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1 people find it helpful
Raja W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Highly recommend staying here. Very satisfying.
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d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
Stayed many times, always choose this hotel. Doesn't disappoint.
1 people find it helpful
d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Staff friendly, room good. Will definitely come back.
1 people find it helpful
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Everything was good during my stay.
1 people find it helpful
S***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The staff and mas at check-in were very helpful.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
NURHALIMAH P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
comfortable, I want to come here again sometime.... God willing, if I have the fortune
Translated by Google Icon
See original
Find this review helpful?
K***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Good hotel, nice to stay. The food is good.
1 people find it helpful
N***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 31 week(s) ago
The hotel staff were not very friendly, including the security post and receptionist.
Translated by Google Icon
See original
2 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
the staff is friendly...fast when checkout room comfortable recommended..deh..
Translated by Google Icon
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Find this review helpful?
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The staff are very friendly and helpful, the swimming pool is spacious and has cold and hot water pool facilities, the rooms are clean and comfortable, even the children feel at home in the room.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40