First time staying here and I'm 100% satisfied with the hotel services and facilities. I've been late to check in and they gave me a free upgrade to apartment type room which is much better than the room I've booked. The location is good, the room is clean, and it's very recommended to revisit for a business trip or just a holiday. Love it!!!
Clean enough, at the center of city, any kind of food nearby hotel. The breakfast menu's so great, any kind you can enjoy, and the taste I think, excellent. And also thanks for the good service.
It's really nice here, the hotel rooms are minimalist but nicely decorated and very comfortable because each room has a balcony. It's close to everywhere, there are lots of food around it, so far all the facilities are good and running smoothly, thank you, next time I can come here again😇 sorry I can't provide documentation
Overall, the hotel was great, with the very friendly and helpful staffs. Our rooms were very clean and comfort. Also the foods and other facilities as well. One thing that I love the most is the location, which near to go to many public facilities in this city. Thank you, Dafam :)
It was an awesome experience to spend my new year holiday in this 18th floor hotel room for 4d3n. That was so high, I can see Suramadu and queue of cars at entrance of Tunjungan Plaza from my large window. I have no complain for my room and the bathroom. The 100k laundry for 12 peices was cheap and helpful. Just fyi, the phone in the room is unable to make an outgoing call but you can use the phone in the lobby by asking the front desk. The breakfast was various, they serve a traditional and western menu, I love their traditional snack corner so I can try the local food in my short trip right on my breakfast. Thank you Aria Centra and staff for a fabulous hospitality !
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
Second time stay at this hotel. just stay vacation with my beloved family during long weekend. only at Surabaya because of pandemic & we decided to stay at here. this hotel is very comfort, clean, we enjoy it very much. we choose space room & I think this room is suitable for big family. in the morning, breakfast is delicious, we like it. the last but not the least this hotel have implemented health protocols well. so don't worry if you want to stay at this hotel. this hotel is one of the best choice hotel if you want to vacation but still in Surabaya with family.
From the first time my foot step the Santika Pandegiling I feel the warm welcome from the staff. The receptionist voice intonation was so perfect so that make me feel like I am welcoming by them, if I am not mistaken her name was Ellen. Then again I enter room and I was surprise when I saw a welcome cake and welcome letter with my name mentioned in the table, small touch but meaningful. The breakfast was so delicious. Everything was so amazing here. For sure I will be coming back here
Spacious room. Unique room for Japanese room type. Breakfast just so so. No place for breakfast but only pack delivered to your room. Overall satisfying to stay here. Very strategic location.
Very affordable, spacious & clean room, will definitely repeat, near to Tunjungan Plaza. If you're looking for local souvenirs or food to bring home, those shops are just walking distance behind the hotel.
A little bit hard to find the location, however, all paid off with good hotel and nice place. Clean and cold room. Good service and professional. Located at the old city of Surabaya, near jl Gula, Jembatan Merah and Jl Panggung. There are atm bca near the hotel. Fair price :)
Easy access, spacious rooms, Wi-Fi and bottled drinking water available, clean and tidy, next time I go to Surabaya I will stay here again.. Highly recommended..👍🏻
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