The hotel staff is friendly, helpful, and provides good service. It's comfortable to stay at this hotel ⭐⭐⭐⭐⭐

Always a favorite hotel to stay in. The rooms are spacious, clean, and the service is excellent.

Atmosphere/Facilities: Cool and quiet. Food: Complete. Staff assistance: Friendly. Highlights: Close to town. Price: Standard. Location: Good location.

The staff is friendly, the food is delicious, the location is strategic, and they're currently offering promotional prices.

The receptionist, Kak Fira, was very friendly and very helpful. I will definitely come here again next time, the room also has a smart TV 💗

My family and I enjoyed staying in the Sweet Business Room, it was comfortable, the atmosphere and terrace were also comfortable for relaxing.

The room was clean, comfortable, and elegant. The breakfast was varied and delicious. The facilities were complete, and the service was excellent and friendly. The staff didn't make it difficult to pay the deposit. Everything was very satisfying and enjoyable. I would definitely return here again.

Had a wonderful stay at JW Marriott! The service was excellent, the staff were friendly and attentive, and everything was comfortable and well-maintained. Overall, a great experience. Would definitely stay again!

The service is very good, all the employees are friendly, especially the security guard, very friendly.

A very pleasant stay. The room was clean, comfortable, fragrant, and fully equipped. The staff was friendly, prompt, and very helpful. The strategic location makes it easy to get around. The hotel has a peaceful atmosphere, making it perfect for a break or a staycation. Overall, I was very satisfied and would definitely stay here again. Recommended! ⭐⭐⭐⭐⭐

The staff is very friendly and accommodating. The room is clean. Hotel facilities are complete. The location is near the center of the city. Many other facilities are around the hotel.

The hotel staff were very friendly and provided clear information and assistance during the check-in process.

For those who need a clean hotel in the city center and most importantly smooth and fast Wi-Fi, the Fave hotel is recommended as an option.

This is our second stay here. The service is always excellent, from check-in to check-out. Thank you, Grand Mercure. We hope your next experience will be as enjoyable as this one. 🥰

The hotel staff, from the receptionist to the security guard to the room service staff, are extremely friendly. We highly recommend staying here.

The hotel is very comfortable, clean, and the rooms are spacious. The Wi-Fi is fast and there's a Smart TV. Overall, I highly recommend this hotel. I'll definitely stay here again next time.

From check-in to check-out, the service was excellent. All the staff were friendly and helpful. Any issues were promptly addressed and resolved effectively. 😊 My first time staying at an Ibis was a pleasant experience 🥰

Upon arrival, the check-in process was quick and friendly. The receptionist immediately provided a refreshing welcome drink. The staff were very prompt in helping carry the suitcases to the room. Room Condition: The room was very clean, spacious, and fragrant. The king-size bed was very soft, the pillows were comfortable, and soundproof so that a night's sleep was very sound. The in-room facilities were complete: flat-screen TV, cold AC, mini refrigerator, electric kettle, coffee-tea set, and free mineral water. The bathroom was clean, the hot water worked smoothly, and toiletries were complete. Facilities & Location: The swimming pool is large and well-maintained, suitable for children and adults. The breakfast menu varies from local to western dishes with delicious taste. The location is very strategic, close to the city center and easily accessible by transportation.

Everything was fun. The food was delicious. It was a bit noisy on Sunday mornings in rooms facing Merdeka Square due to car-free day or exercise events.

The hotel staff provided excellent service. The rooms and towels were clean. Overall, everything was fine.