LYNN Hotel Serang

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8.5
/10
Very Good
759 reviews
In the Area
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Jl. Maulana Yusuf No.11A , Serang City Center, Serang, Banten, Indonesia, 42111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Amaris Hotel Serang LYNN Hotel Serang is a hotel is located at Serang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around LYNN Hotel Serang

Jl. Maulana Yusuf No.11A , Serang City Center, Serang, Banten, Indonesia, 42111
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Lobby LYNN Hotel Serang
Lobby 2 LYNN Hotel Serang

Discover More About LYNN Hotel Serang

Discover the Comfort of LYNN Hotel Serang

For Australian travellers seeking a comfortable and convenient base in Banten, Indonesia, LYNN Hotel Serang offers a welcoming retreat. This hotel is designed to cater to the needs of modern travellers, providing a blend of essential amenities and a prime location. Whether you're in Serang for business or leisure, LYNN Hotel Serang aims to make your stay enjoyable and hassle-free.

Rates at LYNN Hotel Serang start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of LYNN Hotel Serang

LYNN Hotel Serang is situated in the heart of Serang, Banten, at Jl. Maulana Yusuf No.11A, Pusat Kota Serang, Serang, Banten, Indonesia, 42111 . This strategic location places you within easy reach of the city's key attractions and business districts. For those arriving from afar, the hotel's proximity to major transport hubs makes getting around a breeze. While Serang may not have a direct train or tram line like some Australian cities, it is well-connected by road networks, making it an ideal starting point for exploring the wider Banten region. The atmosphere around the hotel is a mix of local vibrancy and accessibility, with essential services and points of interest nearby.

Guest Facilities and Services at LYNN Hotel Serang

Guest facilities at LYNN Hotel Serang are designed to enhance your stay. Travellers will appreciate the availability of essential services that contribute to a comfortable and convenient experience. This includes reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is on hand to assist with any queries or requests you may have, ensuring peace of mind at any hour. While specific dining options are detailed elsewhere, the hotel understands the importance of a good start to the day, and guests can expect a pleasant breakfast experience. Secure luggage storage is also available, providing flexibility for your travel plans.

Room Information and Stay Experience at LYNN Hotel Serang

The hotel offers a range of accommodation options to suit different needs. The room types of LYNN Hotel Serang are designed with guest comfort as a priority. You can expect clean and well-maintained rooms, featuring comfortable bedding to ensure a restful night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your room, a crucial element for any traveller, especially those accustomed to Australia's diverse climates. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space to start and end your day.

Recommended Nearby Dining and Cafes around LYNN Hotel Serang

Serang boasts a developing culinary scene, and LYNN Hotel Serang is well-positioned to explore it. Travellers will find a variety of local eateries and cafes within easy reach, offering a taste of authentic Indonesian cuisine. For those who enjoy a good brunch, similar to the popular café culture in Australian cities like Melbourne or Sydney, you'll discover local spots that serve up delicious breakfast options. Whether you're craving local specialties or a comforting cup of coffee, the surrounding area provides ample choices to satisfy your palate.

Popular Attractions and Activities near LYNN Hotel Serang

While Serang is a hub for local life and business, there are several points of interest for visitors. Explore the historical significance of the region by visiting nearby cultural sites. For those interested in local markets and crafts, exploring the town's commercial areas can be a rewarding experience. Nature enthusiasts might find opportunities for scenic drives or visits to nearby natural landscapes within the Banten province. Some popular spots to consider include:

  • The historical Banten Lama (Old Banten) area, offering a glimpse into the region's past.
  • Local markets where you can experience the daily life and find local produce.
  • Religious sites that are significant to the local community.
  • Parks and green spaces within the city for a relaxing stroll.
  • Opportunities for day trips to explore the wider natural beauty of Banten.
If you are looking for other activities around LYNN Hotel Serang, check out the best deals on Traveloka: Recommended activities in Banten!

How to Get to LYNN Hotel Serang from the Airport

For travellers arriving by air, understanding how to get to LYNN Hotel Serang is essential. The primary airport serving the region is typically Soekarno-Hatta International Airport (CGK) in Jakarta, which is a considerable distance from Serang. To reach LYNN Hotel Serang from the airport, you have several transportation options.

  • Airport Shuttle Buses:

    Direct shuttle bus services often operate from the airport to major cities in Banten, including Serang. This is a cost-effective option.
  • Public Metered Taxis:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app.
  • Intercity Buses:

    From the airport, you can take a bus or taxi to a major intercity bus terminal and then catch a bus heading to Serang.

Planning your journey in advance can help ensure a smooth arrival. For more information on getting around, consider the Airport transfer service options available.

Summary of Why You Should Choose LYNN Hotel Serang

LYNN Hotel Serang presents a compelling choice for Australian travellers looking for a comfortable and accessible stay in Banten. Its key advantages include:

  • Convenient Location:

    Situated in a central area of Serang, providing easy access to local amenities and transport links.
  • Comfortable Accommodation:

    Rooms are designed with guest comfort in mind, featuring essential amenities for a pleasant stay.
  • Friendly Service:

    A dedicated 24-hour front desk ensures that your needs are attended to promptly.
  • Value for Money:

    Offering competitive rates, especially when booking through Traveloka.

To secure your ideal dates and take advantage of the best rates, it is recommended to check room availability at LYNN Hotel Serang. Book LYNN Hotel Serang today and experience a hassle-free stay in Banten.

For more accommodation options, you can Book budget hotels in Banten.

Don't forget to Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in LYNN Hotel Serang

Entertainment Facility LYNN Hotel Serang
Entertainment Facility
Lobby LYNN Hotel Serang
Lobby
Exterior LYNN Hotel Serang
Exterior
Restaurant LYNN Hotel Serang
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

General

  • AC
  • Heater

Business Facilities

  • Conference room
  • Meeting facilities

Hotel Services

  • 24-hour Receptionist
  • 24-hour security

Nearby Facilities

  • ATM/Banking
  • Supermarket

Food and Drinks

  • Breakfast

Connectivity

  • WiFi (surcharge)

Accommodation Policy & General Information in LYNN Hotel Serang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.

Extra Breakfast

Accommodation charges IDR 45,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at LYNN Hotel Serang
75
Number of floors in LYNN Hotel Serang
8
Another facilities in LYNN Hotel Serang
WiFi in public area, Cable TV, Desk, Shower, TV

Frequently asked questions about LYNN Hotel Serang

What are available facilities at LYNN Hotel Serang?
There are top facilites at LYNN Hotel Serang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at LYNN Hotel Serang?
The standard check-in time at LYNN Hotel Serang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does LYNN Hotel Serang provide breakfast?
Yes, LYNN Hotel Serang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of LYNN Hotel Serang?
LYNN Hotel Serang has a 2.0-star rating.
How many floors does LYNN Hotel Serang have?
LYNN Hotel Serang has 8.
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LYNN Hotel Serang reviews and ratings

8.5
Very Good
From 759 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about LYNN Hotel Serang
All
Distance to City Center (33)
Bedroom (29)
Staff Friendliness (27)
Ambiance (26)
Bathroom (25)
Hotel Area (25)
Taste (22)
Accessibility (21)
Soundproof (19)
Room Space (18)
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Traveller Reviews LYNN Hotel Serang

Number of reviews per page
20
40
Customer reviews
x***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 day(s) ago
The bathroom is slippery, there are lots of flies in the bathroom.
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Y***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I've stayed here several times for transit. The staff is friendly and the area is clean.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 6 week(s) ago
Clean, comfortable, friendly staff.
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g***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
The hotel room was uninhabitable. 1. The ceiling had many leaks. 2. The bathroom was infested with mosquitoes. 3. The room was damp, the floor sticky (apparently from a flood from the AC). 4. The walls were stained with dirt. 5. The white sheets were yellowing. 6. THE ROOM FLOODED, with the AC leaking, water flowing from the AC swing like a faucet. We asked to be moved, claiming the room was full. They finally had it vacuumed, saying it was safe and acceptable. Half an hour later, it flooded again. We asked for a check-out and a refund, but they refused, saying we had to file a complaint with Traveloka. After complaining to Traveloka, the hotel refused (we checked in at 9 PM, the incident occurred at 11 PM). They then offered to move rooms, claiming they couldn't guarantee a flood again. We were angry. They initially said no rooms were full, but after the flooding happened again, they offered us a room, but they didn't guarantee a leak-free stay. After checking out at 11:30 PM, the lobby security was unfriendly, unlike other hotels. It seems to be common for guests to check in and then check out not long after.
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2 people find it helpful
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Friendly staff, top cleanliness, safe environment.
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C***G
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Strategic, clean, and comfortable. Close to Serang Station, within walking distance, it's recommended for those looking for a quick break during their trip to Serang.
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yohanes A.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Hotel staff are slow to respond to residents' complaints.
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A***a
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Transit
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8.2
/10
Reviewed 18 week(s) ago
The room is clean although it still smells a bit of cigarettes.
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prayoga g.
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8.5
/10
Reviewed 20 week(s) ago
Very good for its strategic location with coffee shop
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Improve the quality of the amenities
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H***h
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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Verdick V.
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Staycation
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8.2
/10
Reviewed 28 week(s) ago
The staff is friendly, the room AC is cold
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Your feedback and ratings are invaluable in helping us improve the quality of our products and services. Thank you again for your comments, and we sincerely hope to serve you again in the future. Sincerely, Sulih Saputra | Hotel Manager
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Friendly staff, clean sheets and blankets
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Your feedback and ratings are invaluable in helping us improve the quality of our products and services. Thank you again for your comments, and we sincerely hope to serve you again in the future. Sincerely, Sulih Saputra | Hotel Manager
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Endah N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
It's great, very comfortable.
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Guest reviews and ratings are invaluable in improving the quality of our products and services. Thank you again for your review, and we look forward to serving you again in the future. Sincerely, Sulih Saputra | Hotel Manager (Reply dated November 28, 2025)
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G***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Good location and helpful staff
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Accommodation's Reply
07 Jan 2026
Dear Beloved Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your experience during your stay at LYNN Hotel Serang. Guest reviews and ratings are invaluable in improving the quality of our products and services. Thank you again for your review, and we look forward to serving you again on your next visit. Best regards. Zulih Saputra | Hotel Manager.
G***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Good location dan staff very helpful
Find this review helpful?
Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Your feedback and ratings are invaluable in helping us improve the quality of our products and services. Thank you again for your comments, and we sincerely hope to serve you again in the future. Sincerely, Sulih Saputra | Hotel Manager
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 40 week(s) ago
previously the stay was okay but now the room is a bit different, the cleanliness is a bit lacking even though it used to be very good,,, the room is a bit lacking so guests talking or running outside can be heard very clearly
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Lynn Serang Hotel Thank you for taking the time to share your experience of staying at Lynn Serang Hotel. Guest reviews and ratings are very important to improve the quality of our products and services. Thank you again for your comments and we look forward to serving you again in the future. Best regards, Sulih Saputra | Hotel Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 41 week(s) ago
It wasn't good from the start. I arrived at the hotel at 4 pm and couldn't check in yet. The staff said the computer was being restarted and I had to wait for over half an hour. When I got to my room, I was again annoyed because there were no towels or mats. The last thing that really made me angry was when I was about to take a shower and someone came into my room. The access card that person had was able to open the door.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Lynn Serang Hotel Thank you for taking the time to share your experience of staying at Lynn Serang Hotel. Guest reviews and ratings are very important to improve the quality of our products and services. Thank you again for your comments and we look forward to serving you again in the future. Best regards, Sulih Saputra | Hotel Manager
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I***i
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 44 week(s) ago
Overall, it was okay. The staff was very friendly and helpful. However, when I booked, I requested a king bed and a high floor, but upon check-in, they told me there were no requests. The toilet bidet didn't work properly. The AC only cooled down after 3 hours. In the middle of the night, there was a loud noise like they were renovating the room.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for choosing LYNN Hotel Serang. We are delighted that you shared your experience at LYNN Hotel Serang. Your feedback and ratings are very important to improve our products and services. We thank you once again for your valuable feedback and look forward to welcoming you back soon. Julie Saputra, Hotel Manager
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Asep H. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Staff helpful at check-in
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Warmest regards from Lynn Serang Hotel. Thank you for taking the time to share your experience of staying at Lynn Serang Hotel. Guest reviews and ratings are very important to improve the quality of our products and services. Thank you again for your comments and we look forward to serving you again in the future. Best regards, Sulih Saputra | Hotel Manager
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Number of reviews per page
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40

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Lobby 4 LYNN Hotel Serang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 759 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about LYNN Hotel Serang
All
Distance to City Center (33)
Bedroom (29)
Staff Friendliness (27)
Ambiance (26)
Bathroom (25)
Hotel Area (25)
Taste (22)
Accessibility (21)
Soundproof (19)
Room Space (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews LYNN Hotel Serang

Number of reviews per page
20
40
Customer reviews
x***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 day(s) ago
The bathroom is slippery, there are lots of flies in the bathroom.
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Find this review helpful?
Y***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I've stayed here several times for transit. The staff is friendly and the area is clean.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, comfortable, friendly staff.
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g***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
The hotel room was uninhabitable. 1. The ceiling had many leaks. 2. The bathroom was infested with mosquitoes. 3. The room was damp, the floor sticky (apparently from a flood from the AC). 4. The walls were stained with dirt. 5. The white sheets were yellowing. 6. THE ROOM FLOODED, with the AC leaking, water flowing from the AC swing like a faucet. We asked to be moved, claiming the room was full. They finally had it vacuumed, saying it was safe and acceptable. Half an hour later, it flooded again. We asked for a check-out and a refund, but they refused, saying we had to file a complaint with Traveloka. After complaining to Traveloka, the hotel refused (we checked in at 9 PM, the incident occurred at 11 PM). They then offered to move rooms, claiming they couldn't guarantee a flood again. We were angry. They initially said no rooms were full, but after the flooding happened again, they offered us a room, but they didn't guarantee a leak-free stay. After checking out at 11:30 PM, the lobby security was unfriendly, unlike other hotels. It seems to be common for guests to check in and then check out not long after.
Read More
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2 people find it helpful
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Friendly staff, top cleanliness, safe environment.
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C***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Strategic, clean, and comfortable. Close to Serang Station, within walking distance, it's recommended for those looking for a quick break during their trip to Serang.
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yohanes A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Hotel staff are slow to respond to residents' complaints.
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
The room is clean although it still smells a bit of cigarettes.
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prayoga g.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Very good for its strategic location with coffee shop
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Improve the quality of the amenities
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H***h
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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Verdick V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
The staff is friendly, the room AC is cold
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Your feedback and ratings are invaluable in helping us improve the quality of our products and services. Thank you again for your comments, and we sincerely hope to serve you again in the future. Sincerely, Sulih Saputra | Hotel Manager
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Friendly staff, clean sheets and blankets
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Your feedback and ratings are invaluable in helping us improve the quality of our products and services. Thank you again for your comments, and we sincerely hope to serve you again in the future. Sincerely, Sulih Saputra | Hotel Manager
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Endah N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
It's great, very comfortable.
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Guest reviews and ratings are invaluable in improving the quality of our products and services. Thank you again for your review, and we look forward to serving you again in the future. Sincerely, Sulih Saputra | Hotel Manager (Reply dated November 28, 2025)
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G***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Good location and helpful staff
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Beloved Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your experience during your stay at LYNN Hotel Serang. Guest reviews and ratings are invaluable in improving the quality of our products and services. Thank you again for your review, and we look forward to serving you again on your next visit. Best regards. Zulih Saputra | Hotel Manager.
G***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Good location dan staff very helpful
Find this review helpful?
Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Warm greetings from LYNN Hotel Serang. Thank you for taking the time to share your stay experience at LYNN Hotel Serang. Your feedback and ratings are invaluable in helping us improve the quality of our products and services. Thank you again for your comments, and we sincerely hope to serve you again in the future. Sincerely, Sulih Saputra | Hotel Manager
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 40 week(s) ago
previously the stay was okay but now the room is a bit different, the cleanliness is a bit lacking even though it used to be very good,,, the room is a bit lacking so guests talking or running outside can be heard very clearly
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Lynn Serang Hotel Thank you for taking the time to share your experience of staying at Lynn Serang Hotel. Guest reviews and ratings are very important to improve the quality of our products and services. Thank you again for your comments and we look forward to serving you again in the future. Best regards, Sulih Saputra | Hotel Manager
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D***i
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Business
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5.8
/10
Reviewed 41 week(s) ago
It wasn't good from the start. I arrived at the hotel at 4 pm and couldn't check in yet. The staff said the computer was being restarted and I had to wait for over half an hour. When I got to my room, I was again annoyed because there were no towels or mats. The last thing that really made me angry was when I was about to take a shower and someone came into my room. The access card that person had was able to open the door.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Warmest regards, Lynn Serang Hotel Thank you for taking the time to share your experience of staying at Lynn Serang Hotel. Guest reviews and ratings are very important to improve the quality of our products and services. Thank you again for your comments and we look forward to serving you again in the future. Best regards, Sulih Saputra | Hotel Manager
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I***i
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Business
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8.6
/10
Reviewed 44 week(s) ago
Overall, it was okay. The staff was very friendly and helpful. However, when I booked, I requested a king bed and a high floor, but upon check-in, they told me there were no requests. The toilet bidet didn't work properly. The AC only cooled down after 3 hours. In the middle of the night, there was a loud noise like they were renovating the room.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for choosing LYNN Hotel Serang. We are delighted that you shared your experience at LYNN Hotel Serang. Your feedback and ratings are very important to improve our products and services. We thank you once again for your valuable feedback and look forward to welcoming you back soon. Julie Saputra, Hotel Manager
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Asep H. C.
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8.5
/10
Reviewed 44 week(s) ago
Staff helpful at check-in
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Warmest regards from Lynn Serang Hotel. Thank you for taking the time to share your experience of staying at Lynn Serang Hotel. Guest reviews and ratings are very important to improve the quality of our products and services. Thank you again for your comments and we look forward to serving you again in the future. Best regards, Sulih Saputra | Hotel Manager
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