Does Mercure Karawang have a swimming pool?

Yes, Mercure Karawang does have a swimming pool

What do past guests say about Mercure Karawang?

Traveloka users who have stayed at Mercure Karawang have praised its Location, Cleanliness, Room Comfort.

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Mercure Karawang

Name: Mercure Karawang
Address: Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, Jl Galuh Mas Raya, Jawa Barat, 41361, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

3,283 reviews

What Guests Say About Their Stay

Distance To City Center (133)

Bedroom (124)

Staff Friendliness (122)

Surroundings (116)

RIKI R.

10.0

/ 10

Staying at Mercure Karawang is comfortable, with its strategic location right in the Galuh Mas area and close to shopping centers like Resinda Park Mall, making it easy to access various needs. The rooms are modern, clean, and quite spacious, perfect for business trips or short vacations. The service is also friendly and professional, supported by complete facilities such as a swimming pool and restaurant. Overall, this hotel offers a practical and enjoyable stay in Karawang.

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M***m

10.0

/ 10

Thank you, we are very satisfied and comfortable with all the services and facilities.

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D***A

10.0

/ 10

Stayed overnight to visit my child studying at Unsika. Centrally located, very friendly staff, delicious food (in the dining room) for a reasonable price, clean and fragrant, and excellent room service. Thanks, Mercure Karawang. I'll be back!

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Syifa R. R.

10.0

/ 10

Strategic hotel, many places to eat around the hotel, delicious breakfast, clean, kids friendly swimming pool and on Sunday mornings there are also children's events at the pool, highly recommended.

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Maulita S.

10.0

/ 10

Really worth it. The service is all friendly, the rooms are clean, all the facilities in the room function well. The breakfast menu is very extensive and everything is delicious 😍. Highly recommended for a staycation for a large family 😍.

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In the Area

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Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Karawang is located in area / city West Karawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Karawang

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What's around Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

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Discover More About Mercure Karawang

Discover Mercure Karawang: Your Gateway to West Java's Charm

Welcome to Mercure Karawang, a fantastic choice for travellers seeking comfort, convenience, and a touch of local flavour in the heart of Jawa Barat, Indonesia. Whether you're here for business or a leisurely escape, Mercure Karawang offers a welcoming atmosphere and a prime location to explore all that this vibrant region has to offer. Room rates at Mercure Karawang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Karawang Location

Nestled in the bustling industrial and commercial hub of Karawang, Mercure Karawang is strategically positioned to provide easy access to key business districts and local attractions. Located at Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, the hotel is approximately a 1.5-hour drive from the major international gateway of Soekarno-Hatta International Airport (CGK) in Jakarta, making it a convenient destination for both domestic and international visitors. The surrounding area buzzes with activity, offering a glimpse into the dynamic spirit of West Java, with a growing number of dining and entertainment options emerging nearby.

Mercure Karawang Facilities & Services

Facilities for guests at Mercure Karawang are designed to ensure a comfortable and enjoyable stay.

A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the Indonesian sun. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
A well-equipped fitness centre to keep up with your workout routine. Open daily from 6:00 AM to 10:00 PM, access is complimentary for all guests.
On-site parking is available for guests, offering secure and convenient access to the hotel. This service is complimentary.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected during your stay.
24-hour front desk service to assist with any queries or requests you may have.
Meeting and banquet facilities are available for corporate events and special occasions.

Mercure Karawang Room Types

Explore a range of comfortable and well-appointed accommodations with the diverse room types of Mercure Karawang. Each room is designed with your comfort in mind, offering a peaceful sanctuary after a day of exploration or business.

Deluxe Room:
These stylish rooms offer a comfortable retreat, often featuring a city view. Available in non-smoking configurations, some Deluxe Rooms may include a bathtub for added relaxation.
Executive Room:
Offering enhanced amenities and space, Executive Rooms provide a premium experience. Enjoy city views and the option of a bathtub in select rooms. All are non-smoking.
Suite:
For those seeking extra space and luxury, our Suites provide a separate living area and premium furnishings. Enjoy city views and the convenience of a bathtub. These are strictly non-smoking rooms.

All rooms at Mercure Karawang are designated as non-smoking to ensure a fresh and healthy environment for all guests.

Mercure Karawang Dining & Restaurants

Indulge your taste buds at Mercure Karawang's dining venues, offering a delightful culinary journey.

The Restaurant:
This all-day dining restaurant serves a delectable array of local Indonesian specialties and international favourites. Enjoy a hearty breakfast buffet from 6:00 AM to 10:00 AM, with lunch served from 12:00 PM to 2:30 PM and dinner from 6:00 PM to 10:00 PM. Estimated price per person for a main course ranges from AUD $15 to $30.
The Lounge Bar:
Unwind with a refreshing drink or a light snack at our stylish lounge bar. Open from 10:00 AM to 11:00 PM, it's the perfect spot to relax and socialise. Prices for beverages start from AUD $5.

Mercure Karawang Nearby Attractions and Activities

Karawang and its surrounding areas offer a variety of attractions for visitors to explore.

Karawang International Industrial City (KIIC):
While primarily an industrial zone, KIIC is a significant landmark showcasing the economic dynamism of the region.
Situ Kamojing:
A picturesque lake offering a tranquil escape and opportunities for leisurely walks and enjoying nature.
Taman Buaya Indonesia Terpadu (Indonesian Integrated Crocodile Park):
An interesting destination for families to observe a variety of crocodiles and other local wildlife.
Cipule Lake:
Another beautiful natural spot perfect for relaxation and enjoying the local scenery.
Local Markets:
Immerse yourself in the local culture by visiting nearby traditional markets, where you can find local produce, handicrafts, and experience the vibrant daily life.

If you are looking for other activities around Mercure Karawang, check out the best deals on Traveloka: Recommended activities in Karawang!

How to Get to Mercure Karawang from the Airport

Getting to Mercure Karawang from Soekarno-Hatta International Airport (CGK) is straightforward, with several convenient options available. The airport transfer service of Mercure Karawang can be arranged to ensure a seamless journey.

Private Car/Taxi:
The most direct way to reach Mercure Karawang is by hiring a private car or taxi from the airport. The journey typically takes around 1.5 hours, depending on traffic conditions. Estimated cost ranges from AUD $40 to $60.
Ride-hailing Service:
You can also opt for a ride-hailing service, which offers a convenient and often more affordable alternative to traditional taxis. The cost is comparable to a taxi.
Airport Shuttle:
While direct airport shuttles to Karawang are less common, you may find services that go to Jakarta city centre, from where you can arrange onward transport.

For a hassle-free arrival, consider pre-booking airport transfer services directly through Traveloka or inquire about Mercure Karawang airport transfer options with the hotel.

Summary of Why You Should Choose to Stay at Mercure Karawang

Mercure Karawang stands out as an excellent choice for travellers seeking a comfortable and well-located accommodation in West Java. With its convenient location, excellent facilities, and welcoming service, it’s the perfect base for exploring the region or for a productive business trip.

Prime Location:
Easy access to business districts and local attractions in Karawang.
Comfortable Rooms:
A variety of well-appointed rooms to suit different needs.
Excellent Facilities:
Enjoy the swimming pool, fitness centre, and on-site dining.
Value for Money:
Competitive pricing, especially with Traveloka promotions.
Convenient Access:
Straightforward transport options from the airport.

Discover the best Room availability at Mercure Karawang and start planning your trip today. For seamless Booking Mercure Karawang, visit Traveloka. You can also Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Mercure Karawang

Others

Transportation

Bus/truck parking
Valet parking

Public Facilities

Parking
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Mercure Karawang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Karawang	12
Another facilities in Mercure Karawang	Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked questions about Mercure Karawang

What are available facilities at Mercure Karawang?

There are top facilites at Mercure Karawang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Karawang?

The standard check-in time at Mercure Karawang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Karawang?

Mercure Karawang has a 4.0-star rating.

How many floors does Mercure Karawang have?

Mercure Karawang has 12.

Does Mercure Karawang have parking?

Yes, Mercure Karawang does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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Mercure Karawang reviews and ratings

Overall Ratings & Reviews Mercure Karawang

Traveloka (3,229)

Other sources (54)

8.6

Very Good

From 3,229 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Karawang

All

Distance to City Center (85)

Surroundings (73)

Staff Friendliness (72)

Ambiance (70)

Bedroom (70)

Variety (68)

Bathroom (67)

Hotel Area (66)

Accessibility (65)

Wifi (60)

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Traveller Reviews Mercure Karawang

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Customer reviews

A***n

Leisure

8.5

/10

Reviewed 2 week(s) ago

Fast, friendly and polite service.

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Accommodation's Reply

17 May 2026

Dear Mr./Ms. A*n, Thank you for your review of your experience at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our fast, friendly, and courteous service. Your review encourages us to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back for your next stay. Sincerely, Revy GUNADI, Front Office Manager

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M***M

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel is nice, clean, centrally located, great

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Accommodation's Reply

17 May 2026

Dear M*M, Thank you for your positive review regarding your stay at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, its excellent central location, and your overall pleasant stay. Your positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Mercure Karawang Hotel again in the future. Sincerely, M. Revi Gunadi, Front Office Manager

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D***y

Business

8.5

/10

Reviewed 5 week(s) ago

The service is very friendly and good, the rooms are comfortable, the breakfast is delicious.

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Accommodation's Reply

14 May 2026

Dear Ms. D*y, Thank you for your positive review of your stay at Mercure Karawang. We are delighted to hear that you were satisfied with the hospitality and quality of service, the comfort of your room, and the breakfast we provided. Such compliments motivate us to strive to provide the best possible experience for all our guests. We hope to welcome you back in the future with even better service. Sincerely, Revy GUNADI, Front Office Manager

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Y***a

8.7

/10

Reviewed 6 week(s) ago

Nice staff, but no smart TV

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Accommodation's Reply

12 May 2026

Dear Ms. Y*a, Thank you for taking the time to write a review about your stay at Mercure Karawang. We are delighted to hear that the service from our staff left a positive impression on you during your stay. We appreciate your feedback regarding the lack of smart TVs. This is something we take seriously and will work to improve our amenities for the comfort of all our guests. We hope to welcome you back in the future with an even better experience. Sincerely, Revy GUNADI, Front Office Manager

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U***N

10.0

/10

Reviewed 6 week(s) ago

Always happy to stay in this hotel with great services and cleanliness

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Accommodation's Reply

09 May 2026

Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your stay at Mercure Karawang. We are delighted to know that you are always happy staying with us and that you appreciate our service quality and cleanliness. Your continued trust means a lot to our team and serves as a great motivation for us to consistently maintain and improve our standards. We truly look forward to welcoming you back again for another pleasant and comfortable stay. Sincerely, M Revy GUNADI Front Office Manager

V***i

10.0

/10

Reviewed 7 week(s) ago

great service ok good

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Accommodation's Reply

01 May 2026

Dear Mr./Ms. V*i, Thank you so much for your positive review regarding your stay at Mercure Karawang. We are delighted to hear that you were satisfied with our service. Such compliments encourage our entire team to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back again on your next stay. Sincerely, Revy GUNADI, Front Office Manager

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Verified Traveler

Leisure

6.7

/10

Reviewed 8 week(s) ago

I stayed 1 night in 2 rooms with connecting doors, the room I occupied had a toilet spray that didn't work, the bed frame made a noise when I slept, the food was very varied but the taste of the food was lacking. Please pay attention to the cutlery in the restaurant, as it wasn't washed clean enough because I got a spoon that still had stains and a bowl that still had food stains stuck to it. Suggestions for room facility maintenance are to improve and the taste of the food should also be reviewed again and the cleanliness of the cutlery should be checked thoroughly before being placed on the serving table.

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Accommodation's Reply

24 Apr 2026

Dear Valued Guest, Warm greetings from Mercure Karawang Hotel. Thank you for taking the time to provide a detailed review of your stay. We apologize for the inconvenience you experienced, particularly the malfunctioning bathroom and the noise from the bed frame. These did not meet the comfort standards we expect from all our guests, and we will contact our engineering team immediately for a thorough inspection and repair. We are also sorry about your negative experience regarding the food quality and cleanliness of the tableware in the dining room. We greatly appreciate your feedback on the variety of food flavors and the cleanliness of the cutlery, and we will forward this feedback to the kitchen and service teams for evaluation and improvement of pre-service care. Thank you for your constructive suggestions regarding improvements to the in-room amenities and the quality of our service. Your feedback is invaluable to our efforts to improve our service standards in the future. We sincerely hope to have the opportunity to welcome you back to Mercure Karawang for an even better experience. Sincerely, M. Revi Gunadi, Front Office Manager

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R***a

Staycation

8.5

/10

Reviewed 8 week(s) ago

The room is quite spacious and close to the mall.

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Accommodation's Reply

24 Apr 2026

Dear Valued Guest, Warm greetings from Mercure Karawang Hotel. Thank you for taking the time to share your experience with us. We are delighted to hear that your room was spacious and that you appreciated the hotel's location near the shopping mall. We hope to welcome you back to Mercure Karawang Hotel again in the future. Sincerely, M. Revy Gunadi, Front Office Manager

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Iwan S.

Leisure

9.3

/10

Reviewed 8 week(s) ago

The room is not very clean, there is still a lot of dust.

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Accommodation's Reply

22 Apr 2026

Thank you, Mr. Ivan S., for your review of your stay at Mercure Karawang Hotel. We apologize that the cleanliness of your room did not meet your expectations. This is something we take very seriously. We have followed up on your feedback with the relevant team to improve our cleanliness standards and service quality. We appreciate your trust and hope to welcome you back to stay with us again in the future. Sincerely, M. Revy Gunadi, Front Office Manager

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M***M

6.8

/10

Reviewed 9 week(s) ago

Check-in came at 5, rooms for 5 people were filled at 8 pm... Amazing hahaha

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Accommodation's Reply

18 Apr 2026

Thank you for your review of Mercure Karawang Hotel. We apologize for the unpleasant experience, particularly regarding the room preparation time not meeting your expectations. This situation certainly does not reflect the standards of service we strive to provide to all our guests. Delays in room preparation can occur due to high occupancy rates or the room preparation process which requires extra attention to maintain quality and comfort. However, we understand that this may cause inconvenience, especially after you have departed. Your feedback is very valuable to us as it will help us improve our team coordination and make the check-in process more efficient in the future. We hope to welcome you back again for a better and more memorable stay. Sincerely, Revi Gunadi, Front Office Manager

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RIKI R.

10.0

/10

Reviewed 10 week(s) ago

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2 people find it helpful

Accommodation's Reply

26 Mar 2026

Dear Mr. Riki R., Thank you very much for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the location, facilities, and our services. Your feedback encourages our entire team to strive for the best service and create memorable stays for all guests. We hope to welcome you back on your next stay. Sincerely, M. Revi Gunadi, Front Office Manager

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Maryam I.

8.5

/10

Reviewed 10 week(s) ago

All is well, keep up the room service

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R***n

Staycation

6.3

/10

Reviewed 10 week(s) ago

The receptionist didn't explain anything; I had to ask first. The security guard kept a close eye on my wife and children, as if they were thieves, even in the lobby. He even checked me twice while I was waiting for my vehicle to park.

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Accommodation's Reply

26 Mar 2026

Dear Mr. R*n, Thank you for sharing your experience staying at the Mercure Karawang Hotel. We apologize for any inconvenience caused by the reception service and security personnel monitoring. Your feedback is very important to us in improving the quality of our service and ensuring that all guests feel comfortable and well cared for throughout their stay. We hope to improve this experience and welcome you back in the future with even better service. Sincerely, Revy GUNADI, Front Office Manager

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M***m

Staycation

10.0

/10

Reviewed 11 week(s) ago

Thank you, we are very satisfied and comfortable with all the services and facilities.

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Accommodation's Reply

26 Mar 2026

Thank you so much for your positive review, M*m, regarding your stay at Mercure Karawang. We are delighted to hear that you were satisfied and comfortable with the services and facilities we provided. Your kind feedback is a great inspiration to our entire team to strive to provide every guest with a memorable experience. We hope to welcome you back to Mercure Karawang in the future. Sincerely, Revi Gunadi, Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

Great to be here again after a while. Recommended for staycation near the city

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Accommodation's Reply

26 Mar 2026

Thank you very much for your kind review, Verified Traveler, regarding your recent stay at Mercure Karawang. We are delighted to hear that you enjoyed returning to our hotel and found it a great choice for a staycation near the city. Your recommendation means a lot to us and encourages our team to continue delivering memorable experiences for all our guests. We look forward to welcoming you back soon to Mercure Karawang for another enjoyable stay. Warm regards, M Revy GUNADI Front Office Manager

S***t

Business

6.7

/10

Reviewed 14 week(s) ago

1. Coordination between staff was poor. 2. Guests were still in their rooms when staff suddenly entered. 3. Towels and toothbrushes were not readily available and had to be requested. 4. Food orders took a long time to arrive.

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Accommodation's Reply

25 Mar 2026

Dear Mr./Ms. S*t, Sincerely yours from Mercure Karawang. We sincerely apologize for the unpleasant experience you had during your stay, particularly regarding the coordination between staff, staff entering your room without prior notice, and delays in providing in-room amenities and meals. We have taken your feedback seriously and have forwarded it to the relevant teams for immediate improvement. To prevent such incidents from happening again in the future, we are committed to improving the quality of service and comfort for all our guests. We sincerely hope to have the opportunity to welcome you back to Mercure Karawang again and provide you with an even better and more memorable stay. Sincerely, Revy GUNADI, Front Office Manager

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D***u

Business

10.0

/10

Reviewed 15 week(s) ago

Second time staying at Mercure Karawang, friendly and cooperative staff service... Always success

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Accommodation's Reply

24 Mar 2026

Dear Mr./Ms. D*u, Sincerely yours from Mercure Karawang Hotel. Thank you for choosing us as your accommodation again and for your excellent rating. We are delighted to hear that your second stay was still very enjoyable, especially thanks to the friendly service and cooperation of our staff. Your continued trust in choosing to stay with us is a great honor for us and motivates our entire team to continuously strive for the best service. Thank you for your kind wishes and support. We look forward to welcoming you again next time for an even more memorable experience. Sincerely, Revy GUNADI, Front Office Manager

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b***y

Staycation

8.1

/10

Reviewed 15 week(s) ago

Next to the hotel, there is Technomart Mall, inside there is CGV & Jajan Balkon, there are many choices of cheap street food snacks, the hotel location is right across from KCP Mall too, and on Sunday mornings there is CFD in the area in front of the hotel.

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Accommodation's Reply

23 Mar 2026

Dear Ms./Mrs. b*y, Sincerely yours from Mercure Karawang Hotel, Thank you for sharing your experience staying with us. We are delighted to hear that our excellent location, close to Technomart, CGV, various street food stalls, KCP and CFD on Sunday mornings, made your stay even more enjoyable. We hope that the comfort and relaxation of our hotel contributed to your satisfaction during your stay, and we look forward to welcoming you back to Mercure Karawang again for an even more memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager

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M***d

Leisure

9.7

/10

Reviewed 16 week(s) ago

Highly recommended. Friendly staff, comfortable rooms, cool AC, super clean toilets, and no odor. Just one thing to note: please double-check the sheets. The ones I received had black spots of mold on the mattress. Otherwise, everything is great. Thank you very much.

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Accommodation's Reply

23 Mar 2026

Dear Mr./Ms. M*d, Mercure Karawang Hotel would like to express our sincere gratitude for your positive review and helpful feedback. We are delighted to hear that you were impressed with the friendliness of our staff, the comfort of your room, the cool air conditioning, and the cleanliness of your bathroom. We appreciate your comment regarding the condition of the linens and will conduct an immediate inspection to ensure all rooms are in the best possible condition, free from dirt or mold. Your feedback helps us improve the quality of our service to ensure every guest's stay is always perfect. We look forward to welcoming you back to Mercure Karawang for an even more memorable stay in the future. Sincerely, M. Revi Gunadi, Front Office Manager

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Fatkur R.

Transit

10.0

/10

Reviewed 17 week(s) ago

near malls and entertainment venues...

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Accommodation's Reply

09 Mar 2026

Dear Mr. Fatkur R., Thank you for taking the time to review your stay at Mercure Karawang. We are delighted to hear that you enjoyed our hotel's excellent location and proximity to shopping malls and entertainment venues, which is one of our strengths in providing guests with easy access to amenities around the hotel. We hope to welcome you back to Mercure Karawang on your next visit and provide you with a similarly memorable stay. Sincerely, Revy GUNADI, Front Office Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.