Mercure Karawang

Hotels
Finding rooms for you...
8.5
/10
Very Good
3,330 reviews

What Guests Say About Their Stay

Distance To City Center (142)
Bedroom (132)
Staff Friendliness (129)
Surroundings (121)

Sendy M.

10.0
/ 10
We were very satisfied with our stay here. The staff were very friendly. The food was delicious. The kids also enjoyed their stay. Mr. Fadyl also helped us with an all-you-can-eat dinner on the first floor. It was simply the best.
See original

Amalia

10.0
/ 10
The room is very comfortable, the staff is very friendly, the location is very strategic, the food is also okay 👍🏻
See original

RIKI R.

10.0
/ 10
Staying at Mercure Karawang is comfortable, with its strategic location right in the Galuh Mas area and close to shopping centers like Resinda Park Mall, making it easy to access various needs. The rooms are modern, clean, and quite spacious, perfect for business trips or short vacations. The service is also friendly and professional, supported by complete facilities such as a swimming pool and restaurant. Overall, this hotel offers a practical and enjoyable stay in Karawang.
See original

M***m

10.0
/ 10
Thank you, we are very satisfied and comfortable with all the services and facilities.
See original

D***A

10.0
/ 10
Stayed overnight to visit my child studying at Unsika. Centrally located, very friendly staff, delicious food (in the dining room) for a reasonable price, clean and fragrant, and excellent room service. Thanks, Mercure Karawang. I'll be back!
See original
In the Area
See Map
Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Karawang is located in area / city West Karawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361
Discover More Places
Others Mercure Karawang
Others 2 Mercure Karawang

Discover More About Mercure Karawang

Discover Mercure Karawang: Your Gateway to West Java's Charm

Welcome to Mercure Karawang, a fantastic choice for travellers seeking comfort, convenience, and a touch of local flavour in the heart of Jawa Barat, Indonesia. Whether you're here for business or a leisurely escape, Mercure Karawang offers a welcoming atmosphere and a prime location to explore all that this vibrant region has to offer. Room rates at Mercure Karawang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Karawang Location

Nestled in the bustling industrial and commercial hub of Karawang, Mercure Karawang is strategically positioned to provide easy access to key business districts and local attractions. Located at Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, the hotel is approximately a 1.5-hour drive from the major international gateway of Soekarno-Hatta International Airport (CGK) in Jakarta, making it a convenient destination for both domestic and international visitors. The surrounding area buzzes with activity, offering a glimpse into the dynamic spirit of West Java, with a growing number of dining and entertainment options emerging nearby.

Mercure Karawang Facilities & Services

Facilities for guests at Mercure Karawang are designed to ensure a comfortable and enjoyable stay.
  • A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the Indonesian sun. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness centre to keep up with your workout routine. Open daily from 6:00 AM to 10:00 PM, access is complimentary for all guests.
  • On-site parking is available for guests, offering secure and convenient access to the hotel. This service is complimentary.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected during your stay.
  • 24-hour front desk service to assist with any queries or requests you may have.
  • Meeting and banquet facilities are available for corporate events and special occasions.

Mercure Karawang Room Types

Explore a range of comfortable and well-appointed accommodations with the diverse room types of Mercure Karawang. Each room is designed with your comfort in mind, offering a peaceful sanctuary after a day of exploration or business.
  • Deluxe Room:

    These stylish rooms offer a comfortable retreat, often featuring a city view. Available in non-smoking configurations, some Deluxe Rooms may include a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced amenities and space, Executive Rooms provide a premium experience. Enjoy city views and the option of a bathtub in select rooms. All are non-smoking.
  • Suite:

    For those seeking extra space and luxury, our Suites provide a separate living area and premium furnishings. Enjoy city views and the convenience of a bathtub. These are strictly non-smoking rooms.
All rooms at Mercure Karawang are designated as non-smoking to ensure a fresh and healthy environment for all guests.

Mercure Karawang Dining & Restaurants

Indulge your taste buds at Mercure Karawang's dining venues, offering a delightful culinary journey.
  • The Restaurant:

    This all-day dining restaurant serves a delectable array of local Indonesian specialties and international favourites. Enjoy a hearty breakfast buffet from 6:00 AM to 10:00 AM, with lunch served from 12:00 PM to 2:30 PM and dinner from 6:00 PM to 10:00 PM. Estimated price per person for a main course ranges from AUD $15 to $30.
  • The Lounge Bar:

    Unwind with a refreshing drink or a light snack at our stylish lounge bar. Open from 10:00 AM to 11:00 PM, it's the perfect spot to relax and socialise. Prices for beverages start from AUD $5.

Mercure Karawang Nearby Attractions and Activities

Karawang and its surrounding areas offer a variety of attractions for visitors to explore.
  • Karawang International Industrial City (KIIC):

    While primarily an industrial zone, KIIC is a significant landmark showcasing the economic dynamism of the region.
  • Situ Kamojing:

    A picturesque lake offering a tranquil escape and opportunities for leisurely walks and enjoying nature.
  • Taman Buaya Indonesia Terpadu (Indonesian Integrated Crocodile Park):

    An interesting destination for families to observe a variety of crocodiles and other local wildlife.
  • Cipule Lake:

    Another beautiful natural spot perfect for relaxation and enjoying the local scenery.
  • Local Markets:

    Immerse yourself in the local culture by visiting nearby traditional markets, where you can find local produce, handicrafts, and experience the vibrant daily life.
If you are looking for other activities around Mercure Karawang, check out the best deals on Traveloka: Recommended activities in Karawang!

How to Get to Mercure Karawang from the Airport

Getting to Mercure Karawang from Soekarno-Hatta International Airport (CGK) is straightforward, with several convenient options available. The airport transfer service of Mercure Karawang can be arranged to ensure a seamless journey.
  • Private Car/Taxi:

    The most direct way to reach Mercure Karawang is by hiring a private car or taxi from the airport. The journey typically takes around 1.5 hours, depending on traffic conditions. Estimated cost ranges from AUD $40 to $60.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often more affordable alternative to traditional taxis. The cost is comparable to a taxi.
  • Airport Shuttle:

    While direct airport shuttles to Karawang are less common, you may find services that go to Jakarta city centre, from where you can arrange onward transport.
For a hassle-free arrival, consider pre-booking airport transfer services directly through Traveloka or inquire about Mercure Karawang airport transfer options with the hotel.

Summary of Why You Should Choose to Stay at Mercure Karawang

Mercure Karawang stands out as an excellent choice for travellers seeking a comfortable and well-located accommodation in West Java. With its convenient location, excellent facilities, and welcoming service, it’s the perfect base for exploring the region or for a productive business trip.
  • Prime Location:

    Easy access to business districts and local attractions in Karawang.
  • Comfortable Rooms:

    A variety of well-appointed rooms to suit different needs.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness centre, and on-site dining.
  • Value for Money:

    Competitive pricing, especially with Traveloka promotions.
  • Convenient Access:

    Straightforward transport options from the airport.
Discover the best Room availability at Mercure Karawang and start planning your trip today. For seamless Booking Mercure Karawang, visit Traveloka. You can also Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Mercure Karawang

Others Mercure Karawang
Others

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Children play area

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Karawang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Karawang
12
Another facilities in Mercure Karawang
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked questions about Mercure Karawang

What are available facilities at Mercure Karawang?
There are top facilites at Mercure Karawang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Karawang?
The standard check-in time at Mercure Karawang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Karawang?
Mercure Karawang has a 4.0-star rating.
How many floors does Mercure Karawang have?
Mercure Karawang has 12.
Does Mercure Karawang have parking?
Yes, Mercure Karawang does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
See All

Mercure Karawang reviews and ratings

Overall Ratings & Reviews Mercure Karawang

Traveloka (3,266)
Other sources (64)
8.6
Very Good
From 3,266 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Karawang
All
Distance to City Center (90)
Staff Friendliness (76)
Bedroom (75)
Surroundings (74)
Ambiance (74)
Variety (71)
Bathroom (70)
Accessibility (69)
Hotel Area (69)
Family Friendly (63)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Mercure Karawang

Number of reviews per page
20
40
Customer reviews
A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very comfortable, never fail to stay at Mercure.
Translated by Google Icon
See original
Find this review helpful?
L***u
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 day(s) ago
Room rates are quite expensive, but many of the facilities need to be improved. The food variety is also limited.
Translated by Google Icon
See original
Find this review helpful?
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great, from the staff to the rooms and facilities.
Translated by Google Icon
See original
Find this review helpful?
T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Great location, overall a pleasant stay.
Find this review helpful?
Sendy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We were very satisfied with our stay here. The staff were very friendly. The food was delicious. The kids also enjoyed their stay. Mr. Fadyl also helped us with an all-you-can-eat dinner on the first floor. It was simply the best.
Translated by Google Icon
See original
Find this review helpful?
srihartono
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great close to malls and others, all easy access.
Translated by Google Icon
See original
Find this review helpful?
Amalia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is very comfortable, the staff is very friendly, the location is very strategic, the food is also okay 👍🏻
Translated by Google Icon
See original
Find this review helpful?
Y***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The facilities and staff are good. The hotel is quite clean.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is clean and comfortable. On Sundays, there's bubble baths in the pool. Breakfast is also delicious.
Translated by Google Icon
See original
Find this review helpful?
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice and comfortable and enjoyable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were comfortable and enjoyed your stay with us. Guest satisfaction is our top priority, and positive reviews like this are a great encouragement to our entire team to continue providing the best possible service. Thank you for your trust in Mercure Karawang. We look forward to welcoming you back on your next stay and providing you with another memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager
Translated by Google Icon
See original
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good and recommended, good service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were satisfied with our services and that you consider Mercure Karawang an excellent hotel and highly recommend it. Such positive reviews are a great encouragement to our entire team to provide the best service and create memorable experiences for all our guests. Thank you for your trust in Mercure Karawang. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Revy Gunadi, Front Office Manager
Translated by Google Icon
See original
N***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Friendly staff, delicious food, clean rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were impressed with the friendly service from our team, the delicious food, and the cleanliness and comfort of your room during your stay. Such positive reviews are an encouragement to our entire team to provide the best service and create memorable experiences for all our guests. Thank you for your trust in Mercure Karawang. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Revy Gunadi, Front Office Manager
Translated by Google Icon
See original
Fabio R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall Mercure Karawang is top, service and facilities are okay. Next time, I will definitely visit again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jun 2026
Dear Mr. Fabio R., Thank you for taking the time to share your feedback regarding your stay at Mercure Karawang. We are delighted to know that you had an enjoyable experience with us and that you were satisfied with both our service and facilities. Your positive comments are truly appreciated and serve as great motivation for our entire team to continue delivering exceptional hospitality. It is especially rewarding to hear that you plan to visit us again in the future. We sincerely look forward to welcoming you back and providing another memorable stay at Mercure Karawang. Warm regards, M Revy Gunadi Front Office Manager
Profile Picture
Listiyarta S. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The service is great, but it's a shame the price is expensive, equivalent to the price of the Grand Mercure.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Ms. Listiyarta S.S., Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our service. Such compliments motivate our team to continue providing the best possible experience for all our guests. We also appreciate your feedback regarding the room rate. We understand that value for money should be commensurate with the price paid, and therefore we continuously strive to improve the quality of our facilities, services, and the overall guest experience to offer the best value to everyone. Thank you for your trust in Mercure Karawang Hotel. We look forward to welcoming you back on your next stay. Sincerely, M. Revi Gunadi, Front Office Manager
Translated by Google Icon
See original
R***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
It's great, and the location is in the city center and easy to get to. But it's a shame the smoking area isn't available, even though I'm not a smoker.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jun 2026
Dear Mr. R*O, Thank you for taking the time to share your experience at Mercure Karawang. We are delighted to hear that you were pleased with our hotel's convenient and easily accessible location in the heart of Karawang. Such positive reviews mean a great deal to us and encourage us to continue striving to provide the best service to all our guests. We also appreciate your feedback regarding the smoking area. We will forward this feedback to the relevant team to use in our evaluation process to improve facilities and comfort for all guests. We look forward to welcoming you back to Mercure Karawang in the future. Sincerely, Revy Gunadi, Front Office Manager
Translated by Google Icon
See original
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Fast, friendly and polite service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2026
Dear Mr./Ms. A*n, Thank you for your review of your experience at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our fast, friendly, and courteous service. Your review encourages us to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back for your next stay. Sincerely, Revy GUNADI, Front Office Manager
Translated by Google Icon
See original
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is nice, clean, centrally located, great
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2026
Dear M*M, Thank you for your positive review regarding your stay at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, its excellent central location, and your overall pleasant stay. Your positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Mercure Karawang Hotel again in the future. Sincerely, M. Revi Gunadi, Front Office Manager
Translated by Google Icon
See original
D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The service is very friendly and good, the rooms are comfortable, the breakfast is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 May 2026
Dear Ms. D*y, Thank you for your positive review of your stay at Mercure Karawang. We are delighted to hear that you were satisfied with the hospitality and quality of service, the comfort of your room, and the breakfast we provided. Such compliments motivate us to strive to provide the best possible experience for all our guests. We hope to welcome you back in the future with even better service. Sincerely, Revy GUNADI, Front Office Manager
Translated by Google Icon
See original
Y***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
Nice staff, but no smart TV
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 May 2026
Dear Ms. Y*a, Thank you for taking the time to write a review about your stay at Mercure Karawang. We are delighted to hear that the service from our staff left a positive impression on you during your stay. We appreciate your feedback regarding the lack of smart TVs. This is something we take seriously and will work to improve our amenities for the comfort of all our guests. We hope to welcome you back in the future with an even better experience. Sincerely, Revy GUNADI, Front Office Manager
Translated by Google Icon
See original
U***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Always happy to stay in this hotel with great services and cleanliness
Find this review helpful?
Accommodation's Reply
09 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your stay at Mercure Karawang. We are delighted to know that you are always happy staying with us and that you appreciate our service quality and cleanliness. Your continued trust means a lot to our team and serves as a great motivation for us to consistently maintain and improve our standards. We truly look forward to welcoming you back again for another pleasant and comfortable stay. Sincerely, M Revy GUNADI Front Office Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Karawang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Karawang

Traveloka (3,266)
Other sources (64)
8.6
Very Good
From 3,266 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Karawang
All
Distance to City Center (90)
Staff Friendliness (76)
Bedroom (75)
Surroundings (74)
Ambiance (74)
Variety (71)
Bathroom (70)
Accessibility (69)
Hotel Area (69)
Family Friendly (63)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Mercure Karawang

Number of reviews per page
20
40
Customer reviews
A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very comfortable, never fail to stay at Mercure.
Translated by Google Icon
See original
Find this review helpful?
L***u
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 day(s) ago
Room rates are quite expensive, but many of the facilities need to be improved. The food variety is also limited.
Translated by Google Icon
See original
Find this review helpful?
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great, from the staff to the rooms and facilities.
Translated by Google Icon
See original
Find this review helpful?
T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Great location, overall a pleasant stay.
Find this review helpful?
Sendy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We were very satisfied with our stay here. The staff were very friendly. The food was delicious. The kids also enjoyed their stay. Mr. Fadyl also helped us with an all-you-can-eat dinner on the first floor. It was simply the best.
Translated by Google Icon
See original
Find this review helpful?
srihartono
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great close to malls and others, all easy access.
Translated by Google Icon
See original
Find this review helpful?
Amalia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is very comfortable, the staff is very friendly, the location is very strategic, the food is also okay 👍🏻
Translated by Google Icon
See original
Find this review helpful?
Y***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The facilities and staff are good. The hotel is quite clean.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is clean and comfortable. On Sundays, there's bubble baths in the pool. Breakfast is also delicious.
Translated by Google Icon
See original
Find this review helpful?
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice and comfortable and enjoyable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were comfortable and enjoyed your stay with us. Guest satisfaction is our top priority, and positive reviews like this are a great encouragement to our entire team to continue providing the best possible service. Thank you for your trust in Mercure Karawang. We look forward to welcoming you back on your next stay and providing you with another memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager
Translated by Google Icon
See original
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good and recommended, good service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were satisfied with our services and that you consider Mercure Karawang an excellent hotel and highly recommend it. Such positive reviews are a great encouragement to our entire team to provide the best service and create memorable experiences for all our guests. Thank you for your trust in Mercure Karawang. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Revy Gunadi, Front Office Manager
Translated by Google Icon
See original
N***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Friendly staff, delicious food, clean rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were impressed with the friendly service from our team, the delicious food, and the cleanliness and comfort of your room during your stay. Such positive reviews are an encouragement to our entire team to provide the best service and create memorable experiences for all our guests. Thank you for your trust in Mercure Karawang. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Revy Gunadi, Front Office Manager
Translated by Google Icon
See original
Fabio R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall Mercure Karawang is top, service and facilities are okay. Next time, I will definitely visit again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jun 2026
Dear Mr. Fabio R., Thank you for taking the time to share your feedback regarding your stay at Mercure Karawang. We are delighted to know that you had an enjoyable experience with us and that you were satisfied with both our service and facilities. Your positive comments are truly appreciated and serve as great motivation for our entire team to continue delivering exceptional hospitality. It is especially rewarding to hear that you plan to visit us again in the future. We sincerely look forward to welcoming you back and providing another memorable stay at Mercure Karawang. Warm regards, M Revy Gunadi Front Office Manager
Profile Picture
Listiyarta S. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The service is great, but it's a shame the price is expensive, equivalent to the price of the Grand Mercure.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Ms. Listiyarta S.S., Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our service. Such compliments motivate our team to continue providing the best possible experience for all our guests. We also appreciate your feedback regarding the room rate. We understand that value for money should be commensurate with the price paid, and therefore we continuously strive to improve the quality of our facilities, services, and the overall guest experience to offer the best value to everyone. Thank you for your trust in Mercure Karawang Hotel. We look forward to welcoming you back on your next stay. Sincerely, M. Revi Gunadi, Front Office Manager
Translated by Google Icon
See original
R***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
It's great, and the location is in the city center and easy to get to. But it's a shame the smoking area isn't available, even though I'm not a smoker.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jun 2026
Dear Mr. R*O, Thank you for taking the time to share your experience at Mercure Karawang. We are delighted to hear that you were pleased with our hotel's convenient and easily accessible location in the heart of Karawang. Such positive reviews mean a great deal to us and encourage us to continue striving to provide the best service to all our guests. We also appreciate your feedback regarding the smoking area. We will forward this feedback to the relevant team to use in our evaluation process to improve facilities and comfort for all guests. We look forward to welcoming you back to Mercure Karawang in the future. Sincerely, Revy Gunadi, Front Office Manager
Translated by Google Icon
See original
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Fast, friendly and polite service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2026
Dear Mr./Ms. A*n, Thank you for your review of your experience at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our fast, friendly, and courteous service. Your review encourages us to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back for your next stay. Sincerely, Revy GUNADI, Front Office Manager
Translated by Google Icon
See original
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is nice, clean, centrally located, great
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2026
Dear M*M, Thank you for your positive review regarding your stay at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, its excellent central location, and your overall pleasant stay. Your positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Mercure Karawang Hotel again in the future. Sincerely, M. Revi Gunadi, Front Office Manager
Translated by Google Icon
See original
D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The service is very friendly and good, the rooms are comfortable, the breakfast is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 May 2026
Dear Ms. D*y, Thank you for your positive review of your stay at Mercure Karawang. We are delighted to hear that you were satisfied with the hospitality and quality of service, the comfort of your room, and the breakfast we provided. Such compliments motivate us to strive to provide the best possible experience for all our guests. We hope to welcome you back in the future with even better service. Sincerely, Revy GUNADI, Front Office Manager
Translated by Google Icon
See original
Y***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
Nice staff, but no smart TV
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 May 2026
Dear Ms. Y*a, Thank you for taking the time to write a review about your stay at Mercure Karawang. We are delighted to hear that the service from our staff left a positive impression on you during your stay. We appreciate your feedback regarding the lack of smart TVs. This is something we take seriously and will work to improve our amenities for the comfort of all our guests. We hope to welcome you back in the future with an even better experience. Sincerely, Revy GUNADI, Front Office Manager
Translated by Google Icon
See original
U***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Always happy to stay in this hotel with great services and cleanliness
Find this review helpful?
Accommodation's Reply
09 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your stay at Mercure Karawang. We are delighted to know that you are always happy staying with us and that you appreciate our service quality and cleanliness. Your continued trust means a lot to our team and serves as a great motivation for us to consistently maintain and improve our standards. We truly look forward to welcoming you back again for another pleasant and comfortable stay. Sincerely, M Revy GUNADI Front Office Manager
Number of reviews per page
20
40