Mercure Karawang

Hotels
Preferred Partner Plus
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8.6
/10
Very Good
3,382 reviews

What Guests Say About Their Stay

E***k

9.7
/ 10
It was really great, as it was my first time in Karawang. The Mercure Hotel was the best choice in my opinion. It's also very strategically located, close to everything.
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V***a

10.0
/ 10
Very comfortable, and the staff is very friendly, very helpful with check-in/check-out 🤍
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Verified Traveler

9.1
/ 10
Excellent place to stay. On Sunday, we had direct access to the car-free road for some exercises.

Sendy M.

10.0
/ 10
We were very satisfied with our stay here. The staff were very friendly. The food was delicious. The kids also enjoyed their stay. Mr. Fadyl also helped us with an all-you-can-eat dinner on the first floor. It was simply the best.
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Amalia

10.0
/ 10
The room is very comfortable, the staff is very friendly, the location is very strategic, the food is also okay 👍🏻
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In the Area
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Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

Main Facilities

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This accommodation offers:
Children play area
Swimming pool
Parking
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Mercure Karawang is a 4-star hotels that has been welcoming guests since 2013. The accommodation went through a renovation in 2013. Mercure Karawang is part of Accor. There are 232 rooms spread across 12 floors.
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What's around Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361
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Discover More About Mercure Karawang

Welcome to Mercure Karawang, your ideal destination for a comfortable and convenient stay in the vibrant region of Jawa Barat, Indonesia. Whether you're visiting for business or leisure, Mercure Karawang offers a welcoming atmosphere and excellent amenities to ensure a memorable experience. Discover the perfect blend of modern comfort and local charm that awaits you.

Mercure Karawang Location

Mercure Karawang is strategically situated in the heart of Karawang, Jawa Barat. Located at Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, the hotel provides easy access to key business districts and popular local attractions. It is approximately 45 kilometers from the nearest major highway, offering seamless connectivity for travelers. The atmosphere surrounding Mercure Karawang is one of dynamic growth and accessibility, making it a prime choice for both business and leisure travelers seeking convenience and comfort in this bustling Indonesian province.

Mercure Karawang Facilities & Services

Facilities for guests at Mercure Karawang are designed to cater to every need, ensuring a relaxing and productive stay.

  • Enjoy a refreshing dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Stay active at the well-equipped fitness center, available 24 hours a day.
  • Indulge in a rejuvenating experience at the on-site spa, offering various treatments from 10:00 AM to 10:00 PM (additional fees apply).
  • Families will appreciate the dedicated children's play area, ensuring entertainment for younger guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Secure and convenient free parking space is provided for guests arriving by car.
  • A complimentary shuttle service to nearby shopping centers and business hubs is available during specific hours.

Mercure Karawang Room Types

Explore the diverse room types of Mercure Karawang, each designed to offer comfort and style.

  • Deluxe Room: Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
  • Executive Room: Offering enhanced amenities and a City View. These rooms are non-smoking and some include a bathtub.
  • Suite: Spacious and elegantly appointed, these suites provide a luxurious stay with a City View. Non-smoking rooms with bathtubs are available.
  • Family Room: Ideal for families, these rooms offer ample space and comfort, typically with a Garden View. Non-smoking options are available, and some may include a bathtub.

Mercure Karawang is not a pet-friendly hotel. Please make alternative arrangements for your pets.

Mercure Karawang Dining & Restaurants

Savor a delightful culinary journey at Mercure Karawang's dining venues.

  • The Veranda Restaurant: Offering a breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 350. Lunch and dinner are served from 12:00 PM to 10:00 PM, featuring a selection of international and local dishes.
  • The Lounge Bar: Perfect for a relaxing evening, the bar serves a variety of beverages and light snacks from 11:00 AM to 11:00 PM. Enjoy signature cocktails and a pleasant ambiance.

Mercure Karawang Nearby Attractions and Activities

Discover the vibrant surroundings of Mercure Karawang with these popular nearby attractions.

  • Karawang International Industrial City (KIIC): A major industrial hub, offering a glimpse into the region's economic activity.
  • Situ Kamojing: A beautiful lake offering serene views and opportunities for leisurely walks.
  • Cimahi Waterfall: A picturesque natural attraction perfect for nature lovers and photographers.
  • Puri Anom: Explore this historical site that offers insights into local heritage and culture.
  • Mall Karawang Central Plaza: A popular shopping destination for retail therapy and dining options.

If you are looking for other activities around Mercure Karawang, check out the best deals on Traveloka: Recommended activities in Karawang!

How to Get to Mercure Karawang from the Airport

Navigating your journey to Mercure Karawang is made easy with various transportation options. The airport transfer service of Mercure Karawang can be arranged for your convenience. Here's how to get to Mercure Karawang from the nearest airport:

  • Hotel Private Airport Transfer: For a seamless and comfortable journey, you can pre-book a private car directly through Mercure Karawang. This service offers door-to-door convenience. The estimated cost is around PHP 1,500 to PHP 2,000, depending on the vehicle type and destination.
  • Taxi: Metered taxis are readily available at the airport. The journey to Mercure Karawang typically takes about 1.5 to 2 hours, depending on traffic conditions. The estimated fare ranges from PHP 800 to PHP 1,200.
  • Ride-hailing Service: You can also opt for a ride-hailing service booked via a mobile app. This is often a cost-effective and convenient option. The estimated cost is similar to that of a metered taxi.
  • Rental Car: If you prefer to drive yourself, car rental services are available at the airport. This offers flexibility for exploring the region at your own pace.

For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mercure Karawang

Choosing Mercure Karawang for your stay in Jawa Barat offers a multitude of benefits, ensuring a delightful and convenient experience.

  • Prime Location: Enjoy easy access to business districts and local attractions.
  • Excellent Facilities: Benefit from a swimming pool, fitness center, spa, and more.
  • Comfortable Rooms: Select from a range of well-appointed rooms designed for relaxation.
  • Dining Options: Indulge in delicious local and international cuisine on-site.
  • Convenient Transportation: Easy access to major roads and transportation services.

Discover the best Room availability at Mercure Karawang and make your Booking Mercure Karawang today. For great deals and a seamless booking process, visit Traveloka. You can also Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Mercure Karawang

Facility

  • Children play area
  • Swimming pool
Accommodation Services Mercure Karawang
Accommodation Services
Others Mercure Karawang
Others
Restaurant Mercure Karawang
Restaurant

Transportation

  • RV / Bus / Truck Parking
  • Valet parking

Guest Services

  • 24-hour front desk
  • Concierge

Activity & Leisure

  • Children's play area

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in Mercure Karawang

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Mercure Karawang
232
Number of floors in Mercure Karawang
12
Another facilities in Mercure Karawang
RV / Bus / Truck Parking, Valet parking, 24-hour front desk, Concierge, Children's play area

Frequently asked question in Mercure Karawang

What is normal check-in & check-out time at Mercure Karawang?
The standard check-in time at Mercure Karawang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Karawang?
Mercure Karawang is a 4.0-star hotel.
How many floors does Mercure Karawang have?
Mercure Karawang has 12 floors.
How many rooms are available at Mercure Karawang?
Mercure Karawang has 232 rooms in total.
Does Mercure Karawang have a swimming pool?
Yes, a swimming pool is available at Mercure Karawang.
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More Reviews from Other Guests in Mercure Karawang

Overall Ratings & Reviews Mercure Karawang

Traveloka (3,314)
Other sources (68)
8.7
Very Good
From 3,314 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Karawang
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Distance to City Center (98)
Staff Friendliness (86)
Bedroom (83)
Ambiance (82)
Surroundings (80)
Bathroom (78)
Hotel Area (77)
Variety (77)
Accessibility (75)
Taste (70)
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Traveler Reviews Mercure Karawang

Number of reviews per page
20
40
Customer reviews
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Clean and nice hotel, friendly staff.
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E***k
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It was really great, as it was my first time in Karawang. The Mercure Hotel was the best choice in my opinion. It's also very strategically located, close to everything.
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Accommodation's Reply
24 Oct 2026
Dear Mr./Ms. E*ke, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to know that Mercure Karawang was the right choice for your first visit to Karawang. We pride ourselves on the hotel's excellent location and proximity to many attractions, which made your stay even more worthwhile. Your compliments motivate our entire team to strive for the best service and comfortable accommodations for all our guests. We hope to welcome you back to Mercure Karawang in the future. Sincerely, Revy Gunadi, Front Office Manager
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable, and the staff is very friendly, very helpful with check-in/check-out 🤍
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Accommodation's Reply
24 Oct 2026
Dear Mr./Ms. V*a, Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you felt comfortable throughout your stay and received friendly and helpful service from our team, especially during the check-in and check-out process. Your compliments motivate us to continue providing the best service and memorable experiences for all our guests. We hope to welcome you back to Mercure Karawang Hotel again. Sincerely, Revy Gunadi, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Excellent place to stay. On Sunday, we had direct access to the car-free road for some exercises.
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Accommodation's Reply
24 Oct 2026
Dear Valued Guest, Thank you for sharing your experience at Mercure Karawang. We are delighted to know that you enjoyed your stay and appreciated the convenient access to the car-free road on Sunday for your exercise activities. We are pleased that our location added value to your stay and provided an opportunity for you to enjoy a healthy and refreshing morning. Your kind feedback is truly appreciated, and we look forward to welcoming you back to Mercure Karawang for another enjoyable stay. Warm regards, M Revy Gunadi Front Office Manager
Reza P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall a great stay, from the service, facilities, and price.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Reza P., Thank you very much for taking the time to share your positive experience during your stay at Mercure Karawang Hotel. We are delighted to hear that you were consistently satisfied with our services, facilities, and pricing. Your continued trust in choosing Mercure Karawang Hotel is a deeply meaningful expression of gratitude to our entire team. We hope to provide you with a comfortable and memorable stay on every visit. We look forward to seeing you again at Mercure Karawang! Sincerely, M. Revie Gunadi, Front Office Manager
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Dodi T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very comfy and nice place to stay.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Dodi T., Thank you very much for taking the time to share your experience at Mercure Karawang. We are delighted to know that you found our hotel comfortable and enjoyed your stay with us. Your kind feedback is truly appreciated and motivates our team to continue providing warm and memorable hospitality to all our guests. We look forward to welcoming you back to Mercure Karawang on your next visit. Warm regards, M Revy Gunadi Front Office Manager
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
The staff was unfriendly. I asked for a replacement refrigerator because it wasn't cooling, but they said it was just a display case. I booked a room with breakfast included, but they said it wasn't.
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Accommodation's Reply
28 Sep 2026
Dear M*l, Thank you for taking the time to share your experience and feedback during your stay at Mercure Karawang. We apologize for any inconvenience you may have experienced. We are particularly saddened by the unfriendly experience with our staff and the response regarding the refrigerator not being cold. The information provided that the refrigerator was for display purposes only did not reflect the standard of service we expect. We also apologize for the inconsistency in the information about breakfast amenities, which should have been included in your booking details. This will be a priority for the front desk team to ensure that booking information and room benefits are accurately communicated to guests. We have forwarded all your feedback to the relevant team for evaluation and improvement to prevent such incidents from happening again. We hope you will give us the opportunity to improve your experience on your next stay. Sincerely, Revy Gunadi, Front Desk Manager
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Very pleasant and comfortable.
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Accommodation's Reply
28 Sep 2026
Dear Mr./Ms. A*n, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were comfortable and enjoyed your stay with us. We look forward to providing you with the best service in the future and welcome you back for your next stay. Sincerely, Revy Gunadi, Front Office Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is nice, comfortable, close to the city center.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. S*i, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were comfortable with our hotel and appreciated its convenient location near the city center. We hope to continue providing you with a pleasant stay. We look forward to welcoming you back to Mercure Karawang on your next visit. Sincerely, Revy Gunadi, Front Office Manager
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Listiyarta S. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This is a superior-class hotel, with a nice bathroom. There's no rust on the shower hose, the bathtub hasn't started to brown, and the wooden sink isn't old and hasn't started to peel. It's only 1 hour and 20 minutes from Jakarta, making it perfect for a night flight.
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Accommodation's Reply
08 Sep 2026
Dear Ms. Listiyarta S.S., Thank you very much for your positive review and perfect rating for Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the condition of the bathroom and the amenities provided. We especially appreciate your attention to detail regarding the cleanliness and maintenance of the facilities, including the condition of the shower, bathtub, and sink. This motivates us to continue maintaining the hotel's maintenance standards to provide the best comfort for our guests. We are also pleased that Mercure Karawang Hotel's convenient location, easily accessible from Jakarta, is a convenient choice for you, especially for those traveling on overnight flights. We hope to welcome you back to Mercure Karawang Hotel for an even more memorable stay. Sincerely, M. Revi Gunadi, Front Office Manager, Mercure Karawang Hotel
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Yanuar n.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and helpful.
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Accommodation's Reply
19 Aug 2026
Dear Mr./Ms. Yanuar N., Thank you for taking the time to write a positive review and giving Mercure Karawang an excellent rating. We are delighted to know that the service and assistance of our team provided a memorable experience during your stay. We will continue to strive to provide friendly, responsive, and excellent service to all our guests. We look forward to welcoming you back to Mercure Karawang in the future. Sincerely, Revy GUNADI, Front Office Manager
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Mira S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
It's quite nice for a staycation.
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Accommodation's Reply
05 Aug 2026
Dear Ms. Mira S., Thank you for taking the time to share your experience at Mercure Karawang Hotel. We are delighted to hear that you enjoyed your wonderful vacation with us. Guest satisfaction is our top priority, and your feedback encourages our entire team to continue striving to improve the quality of our services and facilities. Thank you for choosing Mercure Karawang Hotel. We hope to welcome you back on your next visit and provide you with an even more memorable holiday experience. Sincerely, M. Revi Gunadi, Front Office Manager
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Haris S.
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9.7
/10
Reviewed 15 week(s) ago
Awesome and very impressive, perfect for a weekend getaway.
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Accommodation's Reply
26 Jul 2026
Dear Mr. Harris S., Thank you for taking the time to share your experience at Mercure Karawang Hotel. We are delighted to hear that your stay with us was memorable and enjoyable. We are also pleased to know that Mercure Karawang Hotel was the right choice for your weekend getaway. Such positive reviews are an encouragement to our entire team in providing the best service and creating memorable stay experiences for all guests. Thank you for choosing Mercure Karawang Hotel. We hope to welcome you back on your next visit for another impressive experience. Sincerely, M. Revi Gunadi, Front Office Manager
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A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very comfortable, never fail to stay at Mercure.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted that you enjoyed your stay with us. Your compliment, "Never disappointed staying at Mercure," is invaluable and inspires our entire team to strive for the best service and maintain high standards of guest experience. Thank you for your continued trust in Mercure Karawang. We hope to welcome you back soon and provide you with another memorable stay. Sincerely, M. Revi Gunadi, Front Office Manager
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L***u
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 16 week(s) ago
Room rates are quite expensive, but many of the facilities need to be improved. The food variety is also limited.
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1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Mercure Karawang Hotel. We apologize that your experience did not meet your expectations. We understand that value should reflect the price paid, and therefore we greatly appreciate your suggestions regarding the hotel's facilities that need improvement and the limited breakfast menu options. Please be assured that your comments have been forwarded to the relevant team for continuous evaluation and improvement. We are committed to constantly improving the quality of our facilities and food options to provide a more pleasant stay for all our guests. Thank you for your valuable feedback. We sincerely hope to welcome you back to Mercure Karawang Hotel again and provide you with a better experience on your next visit. Sincerely, M. Rewi Gunadi, Front Office Manager
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m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Everything was great, from the staff to the rooms and facilities.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were satisfied with all aspects of your stay, from the service of our staff and the comfort of your room to the amenities we provided. Such positive reviews are a great encouragement to our entire team in providing the best possible service to all our guests. Thank you for choosing Mercure Karawang. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager
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T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Great location, overall a pleasant stay.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Mercure Karawang. We are delighted to know that you enjoyed our strategic location and had an overall pleasant stay with us. Your positive feedback is greatly appreciated and motivates our team to continue delivering excellent service and memorable experiences for all our guests. Thank you for choosing Mercure Karawang. We look forward to welcoming you back on your next visit. Warm regards, M Revy Gunadi Front Office Manager
Sendy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
We were very satisfied with our stay here. The staff were very friendly. The food was delicious. The kids also enjoyed their stay. Mr. Fadyl also helped us with an all-you-can-eat dinner on the first floor. It was simply the best.
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Accommodation's Reply
25 Jul 2026
Dear Ms. Zendy M., Thank you for taking the time to share your experience at Mercure Karawang Hotel. We are delighted to hear that you and your family enjoyed your stay. It is a joy for us to know that you enjoyed our food, the friendliness of our staff, and that your children were happy. Thank you for your special compliments to Mr. Fadil for his assistance and service during the dinner buffet on the 1st floor. We are pleased to pass on this compliment to him as a token of our gratitude for his dedication and excellent service. Thank you for your trust in Mercure Karawang Hotel. We hope to welcome you and your family back for another pleasant stay in the future. Sincerely, Revi Gunadi, Head of Front Office
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srihartono
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Great close to malls and others, all easy access.
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Accommodation's Reply
21 Jul 2026
Dear Ms. Srihartono, Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you enjoyed our hotel's location, close to shopping malls and other amenities, making your stay convenient. Thank you for your positive rating and review, which motivates our entire team to provide the best service to all our guests. We hope to welcome you back to Mercure Karawang Hotel in the future. Sincerely, M. Revi Gunadi, Front Office Manager
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Amalia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room is very comfortable, the staff is very friendly, the location is very strategic, the food is also okay 👍🏻
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Accommodation's Reply
21 Jul 2026
Dear Ms. Amalia, Thank you for taking the time to share your experience at Mercure Karawang Hotel. We are delighted to hear that you were comfortable with our room, enjoyed the friendliness of our staff, the hotel's location, and the food we served. Such positive reviews are an encouragement to our entire team to provide the best service to all our guests. Thank you for trusting Mercure Karawang Hotel. We hope to welcome you back again on your next stay and provide you with an even more memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager
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