Does Mercure Karawang have a swimming pool?

Yes, a swimming pool is available at Mercure Karawang.

What do past guests say about Mercure Karawang?

Mercure Karawang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Karawang

Name: Mercure Karawang
Address: Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, Jl Galuh Mas Raya, Jawa Barat, 41361, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

3,302 reviews

What Guests Say About Their Stay

Distance To City Center (136)

Bedroom (127)

Staff Friendliness (125)

Surroundings (118)

RIKI R.

10.0

/ 10

Staying at Mercure Karawang is comfortable, with its strategic location right in the Galuh Mas area and close to shopping centers like Resinda Park Mall, making it easy to access various needs. The rooms are modern, clean, and quite spacious, perfect for business trips or short vacations. The service is also friendly and professional, supported by complete facilities such as a swimming pool and restaurant. Overall, this hotel offers a practical and enjoyable stay in Karawang.

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M***m

10.0

/ 10

Thank you, we are very satisfied and comfortable with all the services and facilities.

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D***A

10.0

/ 10

Stayed overnight to visit my child studying at Unsika. Centrally located, very friendly staff, delicious food (in the dining room) for a reasonable price, clean and fragrant, and excellent room service. Thanks, Mercure Karawang. I'll be back!

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Syifa R. R.

10.0

/ 10

Strategic hotel, many places to eat around the hotel, delicious breakfast, clean, kids friendly swimming pool and on Sunday mornings there are also children's events at the pool, highly recommended.

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Maulita S.

10.0

/ 10

Really worth it. The service is all friendly, the rooms are clean, all the facilities in the room function well. The breakfast menu is very extensive and everything is delicious 😍. Highly recommended for a staycation for a large family 😍.

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In the Area

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Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Karawang is located in area / city West Karawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Karawang

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What's around Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

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Discover More About Mercure Karawang

Welcome to Mercure Karawang, your ideal destination for a comfortable and convenient stay in the vibrant region of Jawa Barat, Indonesia. Whether you're visiting for business or leisure, Mercure Karawang offers a welcoming atmosphere and excellent amenities to ensure a memorable experience. Discover the perfect blend of modern comfort and local charm that awaits you.

Mercure Karawang Location

Mercure Karawang is strategically situated in the heart of Karawang, Jawa Barat. Located at Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, the hotel provides easy access to key business districts and popular local attractions. It is approximately 45 kilometers from the nearest major highway, offering seamless connectivity for travelers. The atmosphere surrounding Mercure Karawang is one of dynamic growth and accessibility, making it a prime choice for both business and leisure travelers seeking convenience and comfort in this bustling Indonesian province.

Mercure Karawang Facilities & Services

Facilities for guests at Mercure Karawang are designed to cater to every need, ensuring a relaxing and productive stay.

Enjoy a refreshing dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
Stay active at the well-equipped fitness center, available 24 hours a day.
Indulge in a rejuvenating experience at the on-site spa, offering various treatments from 10:00 AM to 10:00 PM (additional fees apply).
Families will appreciate the dedicated children's play area, ensuring entertainment for younger guests.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
Secure and convenient free parking space is provided for guests arriving by car.
A complimentary shuttle service to nearby shopping centers and business hubs is available during specific hours.

Mercure Karawang Room Types

Explore the diverse room types of Mercure Karawang, each designed to offer comfort and style.

Deluxe Room:
Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
Executive Room:
Offering enhanced amenities and a City View. These rooms are non-smoking and some include a bathtub.
Suite:
Spacious and elegantly appointed, these suites provide a luxurious stay with a City View. Non-smoking rooms with bathtubs are available.
Family Room:
Ideal for families, these rooms offer ample space and comfort, typically with a Garden View. Non-smoking options are available, and some may include a bathtub.

Mercure Karawang is not a pet-friendly hotel. Please make alternative arrangements for your pets.

Mercure Karawang Dining & Restaurants

Savor a delightful culinary journey at Mercure Karawang's dining venues.

The Veranda Restaurant:
Offering a breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 350. Lunch and dinner are served from 12:00 PM to 10:00 PM, featuring a selection of international and local dishes.
The Lounge Bar:
Perfect for a relaxing evening, the bar serves a variety of beverages and light snacks from 11:00 AM to 11:00 PM. Enjoy signature cocktails and a pleasant ambiance.

Mercure Karawang Nearby Attractions and Activities

Discover the vibrant surroundings of Mercure Karawang with these popular nearby attractions.

Karawang International Industrial City (KIIC):
A major industrial hub, offering a glimpse into the region's economic activity.
Situ Kamojing:
A beautiful lake offering serene views and opportunities for leisurely walks.
Cimahi Waterfall:
A picturesque natural attraction perfect for nature lovers and photographers.
Puri Anom:
Explore this historical site that offers insights into local heritage and culture.
Mall Karawang Central Plaza:
A popular shopping destination for retail therapy and dining options.

If you are looking for other activities around Mercure Karawang, check out the best deals on Traveloka: Recommended activities in Karawang!

How to Get to Mercure Karawang from the Airport

Navigating your journey to Mercure Karawang is made easy with various transportation options. The airport transfer service of Mercure Karawang can be arranged for your convenience. Here's how to get to Mercure Karawang from the nearest airport:

Hotel Private Airport Transfer:
For a seamless and comfortable journey, you can pre-book a private car directly through Mercure Karawang. This service offers door-to-door convenience. The estimated cost is around PHP 1,500 to PHP 2,000, depending on the vehicle type and destination.
Taxi:
Metered taxis are readily available at the airport. The journey to Mercure Karawang typically takes about 1.5 to 2 hours, depending on traffic conditions. The estimated fare ranges from PHP 800 to PHP 1,200.
Ride-hailing Service:
You can also opt for a ride-hailing service booked via a mobile app. This is often a cost-effective and convenient option. The estimated cost is similar to that of a metered taxi.
Rental Car:
If you prefer to drive yourself, car rental services are available at the airport. This offers flexibility for exploring the region at your own pace.

For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mercure Karawang

Choosing Mercure Karawang for your stay in Jawa Barat offers a multitude of benefits, ensuring a delightful and convenient experience.

Prime Location:
Enjoy easy access to business districts and local attractions.
Excellent Facilities:
Benefit from a swimming pool, fitness center, spa, and more.
Comfortable Rooms:
Select from a range of well-appointed rooms designed for relaxation.
Dining Options:
Indulge in delicious local and international cuisine on-site.
Convenient Transportation:
Easy access to major roads and transportation services.

Discover the best Room availability at Mercure Karawang and make your Booking Mercure Karawang today. For great deals and a seamless booking process, visit Traveloka. You can also Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Mercure Karawang

Others

Transportation

Bus/truck parking
Valet parking

Public Facilities

Parking
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Mercure Karawang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Karawang	12
Another facilities in Mercure Karawang	Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Mercure Karawang

What are available facilities at Mercure Karawang?

There are top facilites at Mercure Karawang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Karawang?

The standard check-in time at Mercure Karawang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Karawang?

Mercure Karawang is a 4.0-star hotel.

How many floors does Mercure Karawang have?

Mercure Karawang has 12 floors.

Does Mercure Karawang provide parking?

Yes, Mercure Karawang provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Karawang

Overall Ratings & Reviews Mercure Karawang

Traveloka (3,238)

Other sources (64)

8.6

Very Good

From 3,238 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Karawang

All

Distance to City Center (86)

Surroundings (73)

Staff Friendliness (73)

Ambiance (71)

Bedroom (71)

Variety (69)

Bathroom (68)

Hotel Area (67)

Accessibility (66)

Wifi (60)

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Traveler Reviews Mercure Karawang

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Customer reviews

Fabio R.

Business

10.0

/10

Reviewed 10 hour(s) ago

Overall Mercure Karawang is top, service and facilities are okay. Next time, I will definitely visit again.

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Listiyarta S. S.

9.7

/10

Reviewed 2 week(s) ago

The service is great, but it's a shame the price is expensive, equivalent to the price of the Grand Mercure.

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Accommodation's Reply

13 Jun 2026

Dear Ms. Listiyarta S.S., Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our service. Such compliments motivate our team to continue providing the best possible experience for all our guests. We also appreciate your feedback regarding the room rate. We understand that value for money should be commensurate with the price paid, and therefore we continuously strive to improve the quality of our facilities, services, and the overall guest experience to offer the best value to everyone. Thank you for your trust in Mercure Karawang Hotel. We look forward to welcoming you back on your next stay. Sincerely, M. Revi Gunadi, Front Office Manager

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R***O

Leisure

9.1

/10

Reviewed 2 week(s) ago

It's great, and the location is in the city center and easy to get to. But it's a shame the smoking area isn't available, even though I'm not a smoker.

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Accommodation's Reply

12 Jun 2026

Dear Mr. R*O, Thank you for taking the time to share your experience at Mercure Karawang. We are delighted to hear that you were pleased with our hotel's convenient and easily accessible location in the heart of Karawang. Such positive reviews mean a great deal to us and encourage us to continue striving to provide the best service to all our guests. We also appreciate your feedback regarding the smoking area. We will forward this feedback to the relevant team to use in our evaluation process to improve facilities and comfort for all guests. We look forward to welcoming you back to Mercure Karawang in the future. Sincerely, Revy Gunadi, Front Office Manager

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A***n

Leisure

8.5

/10

Reviewed 4 week(s) ago

Fast, friendly and polite service.

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Accommodation's Reply

17 May 2026

Dear Mr./Ms. A*n, Thank you for your review of your experience at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our fast, friendly, and courteous service. Your review encourages us to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back for your next stay. Sincerely, Revy GUNADI, Front Office Manager

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M***M

Leisure

10.0

/10

Reviewed 6 week(s) ago

The hotel is nice, clean, centrally located, great

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Accommodation's Reply

17 May 2026

Dear M*M, Thank you for your positive review regarding your stay at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, its excellent central location, and your overall pleasant stay. Your positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Mercure Karawang Hotel again in the future. Sincerely, M. Revi Gunadi, Front Office Manager

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D***y

Business

8.5

/10

Reviewed 7 week(s) ago

The service is very friendly and good, the rooms are comfortable, the breakfast is delicious.

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Accommodation's Reply

14 May 2026

Dear Ms. D*y, Thank you for your positive review of your stay at Mercure Karawang. We are delighted to hear that you were satisfied with the hospitality and quality of service, the comfort of your room, and the breakfast we provided. Such compliments motivate us to strive to provide the best possible experience for all our guests. We hope to welcome you back in the future with even better service. Sincerely, Revy GUNADI, Front Office Manager

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Y***a

8.7

/10

Reviewed 8 week(s) ago

Nice staff, but no smart TV

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Accommodation's Reply

12 May 2026

Dear Ms. Y*a, Thank you for taking the time to write a review about your stay at Mercure Karawang. We are delighted to hear that the service from our staff left a positive impression on you during your stay. We appreciate your feedback regarding the lack of smart TVs. This is something we take seriously and will work to improve our amenities for the comfort of all our guests. We hope to welcome you back in the future with an even better experience. Sincerely, Revy GUNADI, Front Office Manager

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U***N

10.0

/10

Reviewed 8 week(s) ago

Always happy to stay in this hotel with great services and cleanliness

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Accommodation's Reply

09 May 2026

Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your stay at Mercure Karawang. We are delighted to know that you are always happy staying with us and that you appreciate our service quality and cleanliness. Your continued trust means a lot to our team and serves as a great motivation for us to consistently maintain and improve our standards. We truly look forward to welcoming you back again for another pleasant and comfortable stay. Sincerely, M Revy GUNADI Front Office Manager

V***i

10.0

/10

Reviewed 9 week(s) ago

great service ok good

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2 people find it helpful

Accommodation's Reply

01 May 2026

Dear Mr./Ms. V*i, Thank you so much for your positive review regarding your stay at Mercure Karawang. We are delighted to hear that you were satisfied with our service. Such compliments encourage our entire team to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back again on your next stay. Sincerely, Revy GUNADI, Front Office Manager

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Verified Traveler

Leisure

6.7

/10

Reviewed 10 week(s) ago

I stayed 1 night in 2 rooms with connecting doors, the room I occupied had a toilet spray that didn't work, the bed frame made a noise when I slept, the food was very varied but the taste of the food was lacking. Please pay attention to the cutlery in the restaurant, as it wasn't washed clean enough because I got a spoon that still had stains and a bowl that still had food stains stuck to it. Suggestions for room facility maintenance are to improve and the taste of the food should also be reviewed again and the cleanliness of the cutlery should be checked thoroughly before being placed on the serving table.

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Accommodation's Reply

24 Apr 2026

Dear Valued Guest, Warm greetings from Mercure Karawang Hotel. Thank you for taking the time to provide a detailed review of your stay. We apologize for the inconvenience you experienced, particularly the malfunctioning bathroom and the noise from the bed frame. These did not meet the comfort standards we expect from all our guests, and we will contact our engineering team immediately for a thorough inspection and repair. We are also sorry about your negative experience regarding the food quality and cleanliness of the tableware in the dining room. We greatly appreciate your feedback on the variety of food flavors and the cleanliness of the cutlery, and we will forward this feedback to the kitchen and service teams for evaluation and improvement of pre-service care. Thank you for your constructive suggestions regarding improvements to the in-room amenities and the quality of our service. Your feedback is invaluable to our efforts to improve our service standards in the future. We sincerely hope to have the opportunity to welcome you back to Mercure Karawang for an even better experience. Sincerely, M. Revi Gunadi, Front Office Manager

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R***a

Staycation

8.5

/10

Reviewed 10 week(s) ago

The room is quite spacious and close to the mall.

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Accommodation's Reply

24 Apr 2026

Dear Valued Guest, Warm greetings from Mercure Karawang Hotel. Thank you for taking the time to share your experience with us. We are delighted to hear that your room was spacious and that you appreciated the hotel's location near the shopping mall. We hope to welcome you back to Mercure Karawang Hotel again in the future. Sincerely, M. Revy Gunadi, Front Office Manager

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Iwan S.

Leisure

9.3

/10

Reviewed 10 week(s) ago

The room is not very clean, there is still a lot of dust.

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Accommodation's Reply

22 Apr 2026

Thank you, Mr. Ivan S., for your review of your stay at Mercure Karawang Hotel. We apologize that the cleanliness of your room did not meet your expectations. This is something we take very seriously. We have followed up on your feedback with the relevant team to improve our cleanliness standards and service quality. We appreciate your trust and hope to welcome you back to stay with us again in the future. Sincerely, M. Revy Gunadi, Front Office Manager

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M***M

6.8

/10

Reviewed 12 week(s) ago

Check-in came at 5, rooms for 5 people were filled at 8 pm... Amazing hahaha

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Accommodation's Reply

18 Apr 2026

Thank you for your review of Mercure Karawang Hotel. We apologize for the unpleasant experience, particularly regarding the room preparation time not meeting your expectations. This situation certainly does not reflect the standards of service we strive to provide to all our guests. Delays in room preparation can occur due to high occupancy rates or the room preparation process which requires extra attention to maintain quality and comfort. However, we understand that this may cause inconvenience, especially after you have departed. Your feedback is very valuable to us as it will help us improve our team coordination and make the check-in process more efficient in the future. We hope to welcome you back again for a better and more memorable stay. Sincerely, Revi Gunadi, Front Office Manager

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RIKI R.

10.0

/10

Reviewed 12 week(s) ago

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2 people find it helpful

Accommodation's Reply

26 Mar 2026

Dear Mr. Riki R., Thank you very much for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the location, facilities, and our services. Your feedback encourages our entire team to strive for the best service and create memorable stays for all guests. We hope to welcome you back on your next stay. Sincerely, M. Revi Gunadi, Front Office Manager

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Maryam I.

8.5

/10

Reviewed 12 week(s) ago

All is well, keep up the room service

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R***n

Staycation

6.3

/10

Reviewed 13 week(s) ago

The receptionist didn't explain anything; I had to ask first. The security guard kept a close eye on my wife and children, as if they were thieves, even in the lobby. He even checked me twice while I was waiting for my vehicle to park.

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Accommodation's Reply

26 Mar 2026

Dear Mr. R*n, Thank you for sharing your experience staying at the Mercure Karawang Hotel. We apologize for any inconvenience caused by the reception service and security personnel monitoring. Your feedback is very important to us in improving the quality of our service and ensuring that all guests feel comfortable and well cared for throughout their stay. We hope to improve this experience and welcome you back in the future with even better service. Sincerely, Revy GUNADI, Front Office Manager

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M***m

Staycation

10.0

/10

Reviewed 13 week(s) ago

Thank you, we are very satisfied and comfortable with all the services and facilities.

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Accommodation's Reply

26 Mar 2026

Thank you so much for your positive review, M*m, regarding your stay at Mercure Karawang. We are delighted to hear that you were satisfied and comfortable with the services and facilities we provided. Your kind feedback is a great inspiration to our entire team to strive to provide every guest with a memorable experience. We hope to welcome you back to Mercure Karawang in the future. Sincerely, Revi Gunadi, Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 13 week(s) ago

Great to be here again after a while. Recommended for staycation near the city

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Accommodation's Reply

26 Mar 2026

Thank you very much for your kind review, Verified Traveler, regarding your recent stay at Mercure Karawang. We are delighted to hear that you enjoyed returning to our hotel and found it a great choice for a staycation near the city. Your recommendation means a lot to us and encourages our team to continue delivering memorable experiences for all our guests. We look forward to welcoming you back soon to Mercure Karawang for another enjoyable stay. Warm regards, M Revy GUNADI Front Office Manager

S***t

Business

6.7

/10

Reviewed 16 week(s) ago

1. Coordination between staff was poor. 2. Guests were still in their rooms when staff suddenly entered. 3. Towels and toothbrushes were not readily available and had to be requested. 4. Food orders took a long time to arrive.

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Accommodation's Reply

25 Mar 2026

Dear Mr./Ms. S*t, Sincerely yours from Mercure Karawang. We sincerely apologize for the unpleasant experience you had during your stay, particularly regarding the coordination between staff, staff entering your room without prior notice, and delays in providing in-room amenities and meals. We have taken your feedback seriously and have forwarded it to the relevant teams for immediate improvement. To prevent such incidents from happening again in the future, we are committed to improving the quality of service and comfort for all our guests. We sincerely hope to have the opportunity to welcome you back to Mercure Karawang again and provide you with an even better and more memorable stay. Sincerely, Revy GUNADI, Front Office Manager

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D***u

Business

10.0

/10

Reviewed 18 week(s) ago

Second time staying at Mercure Karawang, friendly and cooperative staff service... Always success

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1 people find it helpful

Accommodation's Reply

24 Mar 2026

Dear Mr./Ms. D*u, Sincerely yours from Mercure Karawang Hotel. Thank you for choosing us as your accommodation again and for your excellent rating. We are delighted to hear that your second stay was still very enjoyable, especially thanks to the friendly service and cooperation of our staff. Your continued trust in choosing to stay with us is a great honor for us and motivates our entire team to continuously strive for the best service. Thank you for your kind wishes and support. We look forward to welcoming you again next time for an even more memorable experience. Sincerely, Revy GUNADI, Front Office Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.