Does Mercure Karawang have a swimming pool?

Yes, a swimming pool is available at Mercure Karawang.

What do past guests say about Mercure Karawang?

Mercure Karawang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Karawang

Name: Mercure Karawang
Address: Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, Jl Galuh Mas Raya, Jawa Barat, 41361, Indonesia
Rating: 8.5

Hotels

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8.5

/10

Very Good

3,340 reviews

What Guests Say About Their Stay

Distance To City Center (145)

Bedroom (135)

Staff Friendliness (134)

Surroundings (126)

Sendy M.

10.0

/ 10

We were very satisfied with our stay here. The staff were very friendly. The food was delicious. The kids also enjoyed their stay. Mr. Fadyl also helped us with an all-you-can-eat dinner on the first floor. It was simply the best.

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Amalia

10.0

/ 10

The room is very comfortable, the staff is very friendly, the location is very strategic, the food is also okay 👍🏻

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RIKI R.

10.0

/ 10

Staying at Mercure Karawang is comfortable, with its strategic location right in the Galuh Mas area and close to shopping centers like Resinda Park Mall, making it easy to access various needs. The rooms are modern, clean, and quite spacious, perfect for business trips or short vacations. The service is also friendly and professional, supported by complete facilities such as a swimming pool and restaurant. Overall, this hotel offers a practical and enjoyable stay in Karawang.

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M***m

10.0

/ 10

Thank you, we are very satisfied and comfortable with all the services and facilities.

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D***A

10.0

/ 10

Stayed overnight to visit my child studying at Unsika. Centrally located, very friendly staff, delicious food (in the dining room) for a reasonable price, clean and fragrant, and excellent room service. Thanks, Mercure Karawang. I'll be back!

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In the Area

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Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Karawang is located in area / city West Karawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Karawang

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What's around Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

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Discover More About Mercure Karawang

Welcome to Mercure Karawang, your ideal destination for a comfortable and convenient stay in the vibrant region of Jawa Barat, Indonesia. Whether you're visiting for business or leisure, Mercure Karawang offers a welcoming atmosphere and excellent amenities to ensure a memorable experience. Discover the perfect blend of modern comfort and local charm that awaits you.

Mercure Karawang Location

Mercure Karawang is strategically situated in the heart of Karawang, Jawa Barat. Located at Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361, the hotel provides easy access to key business districts and popular local attractions. It is approximately 45 kilometers from the nearest major highway, offering seamless connectivity for travelers. The atmosphere surrounding Mercure Karawang is one of dynamic growth and accessibility, making it a prime choice for both business and leisure travelers seeking convenience and comfort in this bustling Indonesian province.

Mercure Karawang Facilities & Services

Facilities for guests at Mercure Karawang are designed to cater to every need, ensuring a relaxing and productive stay.

Enjoy a refreshing dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
Stay active at the well-equipped fitness center, available 24 hours a day.
Indulge in a rejuvenating experience at the on-site spa, offering various treatments from 10:00 AM to 10:00 PM (additional fees apply).
Families will appreciate the dedicated children's play area, ensuring entertainment for younger guests.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
Secure and convenient free parking space is provided for guests arriving by car.
A complimentary shuttle service to nearby shopping centers and business hubs is available during specific hours.

Mercure Karawang Room Types

Explore the diverse room types of Mercure Karawang, each designed to offer comfort and style.

Deluxe Room:
Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
Executive Room:
Offering enhanced amenities and a City View. These rooms are non-smoking and some include a bathtub.
Suite:
Spacious and elegantly appointed, these suites provide a luxurious stay with a City View. Non-smoking rooms with bathtubs are available.
Family Room:
Ideal for families, these rooms offer ample space and comfort, typically with a Garden View. Non-smoking options are available, and some may include a bathtub.

Mercure Karawang is not a pet-friendly hotel. Please make alternative arrangements for your pets.

Mercure Karawang Dining & Restaurants

Savor a delightful culinary journey at Mercure Karawang's dining venues.

The Veranda Restaurant:
Offering a breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 350. Lunch and dinner are served from 12:00 PM to 10:00 PM, featuring a selection of international and local dishes.
The Lounge Bar:
Perfect for a relaxing evening, the bar serves a variety of beverages and light snacks from 11:00 AM to 11:00 PM. Enjoy signature cocktails and a pleasant ambiance.

Mercure Karawang Nearby Attractions and Activities

Discover the vibrant surroundings of Mercure Karawang with these popular nearby attractions.

Karawang International Industrial City (KIIC):
A major industrial hub, offering a glimpse into the region's economic activity.
Situ Kamojing:
A beautiful lake offering serene views and opportunities for leisurely walks.
Cimahi Waterfall:
A picturesque natural attraction perfect for nature lovers and photographers.
Puri Anom:
Explore this historical site that offers insights into local heritage and culture.
Mall Karawang Central Plaza:
A popular shopping destination for retail therapy and dining options.

If you are looking for other activities around Mercure Karawang, check out the best deals on Traveloka: Recommended activities in Karawang!

How to Get to Mercure Karawang from the Airport

Navigating your journey to Mercure Karawang is made easy with various transportation options. The airport transfer service of Mercure Karawang can be arranged for your convenience. Here's how to get to Mercure Karawang from the nearest airport:

Hotel Private Airport Transfer:
For a seamless and comfortable journey, you can pre-book a private car directly through Mercure Karawang. This service offers door-to-door convenience. The estimated cost is around PHP 1,500 to PHP 2,000, depending on the vehicle type and destination.
Taxi:
Metered taxis are readily available at the airport. The journey to Mercure Karawang typically takes about 1.5 to 2 hours, depending on traffic conditions. The estimated fare ranges from PHP 800 to PHP 1,200.
Ride-hailing Service:
You can also opt for a ride-hailing service booked via a mobile app. This is often a cost-effective and convenient option. The estimated cost is similar to that of a metered taxi.
Rental Car:
If you prefer to drive yourself, car rental services are available at the airport. This offers flexibility for exploring the region at your own pace.

For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mercure Karawang

Choosing Mercure Karawang for your stay in Jawa Barat offers a multitude of benefits, ensuring a delightful and convenient experience.

Prime Location:
Enjoy easy access to business districts and local attractions.
Excellent Facilities:
Benefit from a swimming pool, fitness center, spa, and more.
Comfortable Rooms:
Select from a range of well-appointed rooms designed for relaxation.
Dining Options:
Indulge in delicious local and international cuisine on-site.
Convenient Transportation:
Easy access to major roads and transportation services.

Discover the best Room availability at Mercure Karawang and make your Booking Mercure Karawang today. For great deals and a seamless booking process, visit Traveloka. You can also Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Mercure Karawang

Others

Transportation

Bus/truck parking
Valet parking

Public Facilities

Parking
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist

Things to Do

Children play area

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Mercure Karawang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Karawang	12
Another facilities in Mercure Karawang	Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Mercure Karawang

What are available facilities at Mercure Karawang?

There are top facilites at Mercure Karawang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Karawang?

The standard check-in time at Mercure Karawang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Karawang?

Mercure Karawang is a 4.0-star hotel.

How many floors does Mercure Karawang have?

Mercure Karawang has 12 floors.

Does Mercure Karawang provide parking?

Yes, Mercure Karawang provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Karawang

Overall Ratings & Reviews Mercure Karawang

Traveloka (3,276)

Other sources (64)

8.6

Very Good

From 3,276 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Mercure Karawang

All

Distance to City Center (91)

Staff Friendliness (77)

Bedroom (76)

Surroundings (75)

Ambiance (75)

Variety (72)

Bathroom (71)

Accessibility (70)

Hotel Area (70)

Family Friendly (64)

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Traveler Reviews Mercure Karawang

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Customer reviews

Haris S.

9.7

/10

Reviewed 2 week(s) ago

Awesome and very impressive, perfect for a weekend getaway.

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Accommodation's Reply

26 Jul 2026

Dear Mr. Harris S., Thank you for taking the time to share your experience at Mercure Karawang Hotel. We are delighted to hear that your stay with us was memorable and enjoyable. We are also pleased to know that Mercure Karawang Hotel was the right choice for your weekend getaway. Such positive reviews are an encouragement to our entire team in providing the best service and creating memorable stay experiences for all guests. Thank you for choosing Mercure Karawang Hotel. We hope to welcome you back on your next visit for another impressive experience. Sincerely, M. Revi Gunadi, Front Office Manager

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A***u

10.0

/10

Reviewed 3 week(s) ago

Very comfortable, never fail to stay at Mercure.

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted that you enjoyed your stay with us. Your compliment, "Never disappointed staying at Mercure," is invaluable and inspires our entire team to strive for the best service and maintain high standards of guest experience. Thank you for your continued trust in Mercure Karawang. We hope to welcome you back soon and provide you with another memorable stay. Sincerely, M. Revi Gunadi, Front Office Manager

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L***u

Business

8.3

/10

Reviewed 3 week(s) ago

Room rates are quite expensive, but many of the facilities need to be improved. The food variety is also limited.

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Mercure Karawang Hotel. We apologize that your experience did not meet your expectations. We understand that value should reflect the price paid, and therefore we greatly appreciate your suggestions regarding the hotel's facilities that need improvement and the limited breakfast menu options. Please be assured that your comments have been forwarded to the relevant team for continuous evaluation and improvement. We are committed to constantly improving the quality of our facilities and food options to provide a more pleasant stay for all our guests. Thank you for your valuable feedback. We sincerely hope to welcome you back to Mercure Karawang Hotel again and provide you with a better experience on your next visit. Sincerely, M. Rewi Gunadi, Front Office Manager

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m***d

Leisure

10.0

/10

Reviewed 3 week(s) ago

Everything was great, from the staff to the rooms and facilities.

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were satisfied with all aspects of your stay, from the service of our staff and the comfort of your room to the amenities we provided. Such positive reviews are a great encouragement to our entire team in providing the best possible service to all our guests. Thank you for choosing Mercure Karawang. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager

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T***u

Staycation

9.1

/10

Reviewed 4 week(s) ago

Great location, overall a pleasant stay.

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Mercure Karawang. We are delighted to know that you enjoyed our strategic location and had an overall pleasant stay with us. Your positive feedback is greatly appreciated and motivates our team to continue delivering excellent service and memorable experiences for all our guests. Thank you for choosing Mercure Karawang. We look forward to welcoming you back on your next visit. Warm regards, M Revy Gunadi Front Office Manager

Sendy M.

Staycation

10.0

/10

Reviewed 4 week(s) ago

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Accommodation's Reply

25 Jul 2026

Dear Ms. Zendy M., Thank you for taking the time to share your experience at Mercure Karawang Hotel. We are delighted to hear that you and your family enjoyed your stay. It is a joy for us to know that you enjoyed our food, the friendliness of our staff, and that your children were happy. Thank you for your special compliments to Mr. Fadil for his assistance and service during the dinner buffet on the 1st floor. We are pleased to pass on this compliment to him as a token of our gratitude for his dedication and excellent service. Thank you for your trust in Mercure Karawang Hotel. We hope to welcome you and your family back for another pleasant stay in the future. Sincerely, Revi Gunadi, Head of Front Office

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srihartono

9.7

/10

Reviewed 4 week(s) ago

Great close to malls and others, all easy access.

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Accommodation's Reply

21 Jul 2026

Dear Ms. Srihartono, Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you enjoyed our hotel's location, close to shopping malls and other amenities, making your stay convenient. Thank you for your positive rating and review, which motivates our entire team to provide the best service to all our guests. We hope to welcome you back to Mercure Karawang Hotel in the future. Sincerely, M. Revi Gunadi, Front Office Manager

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Amalia

Staycation

10.0

/10

Reviewed 4 week(s) ago

The room is very comfortable, the staff is very friendly, the location is very strategic, the food is also okay 👍🏻

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Accommodation's Reply

21 Jul 2026

Dear Ms. Amalia, Thank you for taking the time to share your experience at Mercure Karawang Hotel. We are delighted to hear that you were comfortable with our room, enjoyed the friendliness of our staff, the hotel's location, and the food we served. Such positive reviews are an encouragement to our entire team to provide the best service to all our guests. Thank you for trusting Mercure Karawang Hotel. We hope to welcome you back again on your next stay and provide you with an even more memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager

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Y***g

Business

8.5

/10

Reviewed 4 week(s) ago

The facilities and staff are good. The hotel is quite clean.

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the facilities, the friendliness of our staff, and the cleanliness of the hotel. Your review is an encouragement to our entire team to continue striving to provide the best service to all our guests. Thank you for your rating and feedback. We will continuously strive to improve the quality of our services and facilities to make your next stay even more perfect. We hope to welcome you back to Mercure Karawang Hotel soon. Sincerely, Ravy Gunadi, Front Office Manager

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R***a

Leisure

8.5

/10

Reviewed 4 week(s) ago

The hotel is clean and comfortable. On Sundays, there's bubble baths in the pool. Breakfast is also delicious.

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you enjoyed the cleanliness and comfort of the hotel, including the whirlpool available on Sundays and the breakfast we provided. We are pleased to know that our facilities and experience left a positive impression on you during your stay. Thank you for your rating and feedback. We will continue to strive to improve the quality of our services and facilities to provide an even better experience for your next stay. We hope to welcome you back to Mercure Karawang Hotel soon. Sincerely, Revyi Gunadi, Front Office Manager

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H***h

10.0

/10

Reviewed 5 week(s) ago

Very nice and comfortable and enjoyable.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were comfortable and enjoyed your stay with us. Guest satisfaction is our top priority, and positive reviews like this are a great encouragement to our entire team to continue providing the best possible service. Thank you for your trust in Mercure Karawang. We look forward to welcoming you back on your next stay and providing you with another memorable experience. Sincerely, M. Revi Gunadi, Front Office Manager

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D***i

10.0

/10

Reviewed 5 week(s) ago

Very good and recommended, good service.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were satisfied with our services and that you consider Mercure Karawang an excellent hotel and highly recommend it. Such positive reviews are a great encouragement to our entire team to provide the best service and create memorable experiences for all our guests. Thank you for your trust in Mercure Karawang. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Revy Gunadi, Front Office Manager

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N***I

Staycation

8.5

/10

Reviewed 6 week(s) ago

Friendly staff, delicious food, clean rooms.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Karawang. We are delighted to hear that you were impressed with the friendly service from our team, the delicious food, and the cleanliness and comfort of your room during your stay. Such positive reviews are an encouragement to our entire team to provide the best service and create memorable experiences for all our guests. Thank you for your trust in Mercure Karawang. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Revy Gunadi, Front Office Manager

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Fabio R.

Business

10.0

/10

Reviewed 7 week(s) ago

Overall Mercure Karawang is top, service and facilities are okay. Next time, I will definitely visit again.

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Accommodation's Reply

17 Jun 2026

Dear Mr. Fabio R., Thank you for taking the time to share your feedback regarding your stay at Mercure Karawang. We are delighted to know that you had an enjoyable experience with us and that you were satisfied with both our service and facilities. Your positive comments are truly appreciated and serve as great motivation for our entire team to continue delivering exceptional hospitality. It is especially rewarding to hear that you plan to visit us again in the future. We sincerely look forward to welcoming you back and providing another memorable stay at Mercure Karawang. Warm regards, M Revy Gunadi Front Office Manager

Listiyarta S. S.

9.7

/10

Reviewed 8 week(s) ago

The service is great, but it's a shame the price is expensive, equivalent to the price of the Grand Mercure.

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Accommodation's Reply

13 Jun 2026

Dear Ms. Listiyarta S.S., Thank you for taking the time to share your experience staying at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our service. Such compliments motivate our team to continue providing the best possible experience for all our guests. We also appreciate your feedback regarding the room rate. We understand that value for money should be commensurate with the price paid, and therefore we continuously strive to improve the quality of our facilities, services, and the overall guest experience to offer the best value to everyone. Thank you for your trust in Mercure Karawang Hotel. We look forward to welcoming you back on your next stay. Sincerely, M. Revi Gunadi, Front Office Manager

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R***O

Leisure

9.1

/10

Reviewed 9 week(s) ago

It's great, and the location is in the city center and easy to get to. But it's a shame the smoking area isn't available, even though I'm not a smoker.

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Accommodation's Reply

12 Jun 2026

Dear Mr. R*O, Thank you for taking the time to share your experience at Mercure Karawang. We are delighted to hear that you were pleased with our hotel's convenient and easily accessible location in the heart of Karawang. Such positive reviews mean a great deal to us and encourage us to continue striving to provide the best service to all our guests. We also appreciate your feedback regarding the smoking area. We will forward this feedback to the relevant team to use in our evaluation process to improve facilities and comfort for all guests. We look forward to welcoming you back to Mercure Karawang in the future. Sincerely, Revy Gunadi, Front Office Manager

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A***n

Leisure

8.5

/10

Reviewed 11 week(s) ago

Fast, friendly and polite service.

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Accommodation's Reply

17 May 2026

Dear Mr./Ms. A*n, Thank you for your review of your experience at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with our fast, friendly, and courteous service. Your review encourages us to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back for your next stay. Sincerely, Revy GUNADI, Front Office Manager

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M***M

Leisure

10.0

/10

Reviewed 13 week(s) ago

The hotel is nice, clean, centrally located, great

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Accommodation's Reply

17 May 2026

Dear M*M, Thank you for your positive review regarding your stay at Mercure Karawang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, its excellent central location, and your overall pleasant stay. Your positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Mercure Karawang Hotel again in the future. Sincerely, M. Revi Gunadi, Front Office Manager

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D***y

Business

8.5

/10

Reviewed 14 week(s) ago

The service is very friendly and good, the rooms are comfortable, the breakfast is delicious.

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Accommodation's Reply

14 May 2026

Dear Ms. D*y, Thank you for your positive review of your stay at Mercure Karawang. We are delighted to hear that you were satisfied with the hospitality and quality of service, the comfort of your room, and the breakfast we provided. Such compliments motivate us to strive to provide the best possible experience for all our guests. We hope to welcome you back in the future with even better service. Sincerely, Revy GUNADI, Front Office Manager

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Y***a

8.7

/10

Reviewed 15 week(s) ago

Nice staff, but no smart TV

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Accommodation's Reply

12 May 2026

Dear Ms. Y*a, Thank you for taking the time to write a review about your stay at Mercure Karawang. We are delighted to hear that the service from our staff left a positive impression on you during your stay. We appreciate your feedback regarding the lack of smart TVs. This is something we take seriously and will work to improve our amenities for the comfort of all our guests. We hope to welcome you back in the future with an even better experience. Sincerely, Revy GUNADI, Front Office Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.