Does Pullman Jakarta Central Park have a swimming pool?

Yes, Pullman Jakarta Central Park does have a swimming pool

What do past guests say about Pullman Jakarta Central Park?

Traveloka users who have stayed at Pullman Jakarta Central Park have praised its Location, Cleanliness, Room Comfort.

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Pullman Jakarta Central Park

Name: Pullman Jakarta Central Park
Address: Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470, Podomoro City, Jakarta, 11470, Indonesia
Rating: 8.5

Hotels

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8.5

/10

Very Good

4,071 reviews

What Guests Say About Their Stay

Bedroom (89)

Staff Friendliness (84)

Ambiance (80)

Surroundings (78)

Y***E

10.0

/ 10

The staffs are very friendly and fast responded. The room is clean and spacious. They have a playground for kids, which is so nice. The whole experience was wonderful.

P***a

10.0

/ 10

The location is very strategic, there are many places to eat around the hotel. The rooms are also spacious, there are many breakfast choices. There are activity options for children.

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R***a

10.0

/ 10

Awesome.... 5 minutes walk to Central Park Mall, the hotel is comfortable, clean, child-friendly, the staff are fast, you have to have breakfast here, the restaurant is one of the best, you won't lose out even if there's no promo, the location has everything, this will be a regular place

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H***y

10.0

/ 10

The staff service is very friendly especially Mas Rafli who has given me a compliment to upgrade my room. Breakfast is varied & delicious, the room is clean, comfortable and the mattress is soft, direct access to Central Park mall.

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W***n

9.4

/ 10

Super friendly staff and relaxing facilities available here. Comfy room and located next to Central Park Mall.

In the Area

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Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Pullman Jakarta Central Park is located in area / city Tanjung Duren. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Pullman Jakarta Central Park

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What's around Pullman Jakarta Central Park

Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

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Discover More About Pullman Jakarta Central Park

Discover Pullman Jakarta Central Park: Your Gateway to an Unforgettable Jakarta Experience

Welcome to Pullman Jakarta Central Park, a premier destination for travellers seeking comfort, style, and convenience in the heart of Indonesia's bustling capital. Whether you're here for business or leisure, our hotel offers a sophisticated urban retreat with world-class amenities and exceptional service. Room rates at Pullman Jakarta Central Park start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Pullman Jakarta Central Park Location

Nestled in the vibrant district of Jakarta Barat, Pullman Jakarta Central Park boasts a prime location at Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470. Situated just a short drive from the city centre, it offers easy access to major business hubs and popular attractions. The hotel is conveniently located approximately 30 minutes from the nearest major train station, making it a breeze to explore the city. The atmosphere here is one of dynamic urban energy, with a plethora of shopping, dining, and entertainment options right at your doorstep, perfect for those who love to be in the thick of it all.

Pullman Jakarta Central Park Facilities & Services

Facilities for guests at Pullman Jakarta Central Park are designed to cater to every need, ensuring a comfortable and enjoyable stay.

A stunning outdoor swimming pool, perfect for a refreshing dip, open daily from 6:00 AM to 8:00 PM.
A state-of-the-art fitness centre, equipped with modern exercise machines, available 24/7 for your convenience.
The luxurious Fit & Spa, offering a range of rejuvenating treatments and massages (additional charges apply), open from 9:00 AM to 9:00 PM.
A dedicated kids' club, providing fun and engaging activities for younger guests, open from 9:00 AM to 6:00 PM.
Complimentary on-site parking is available for guests.

Pullman Jakarta Central Park Room Types

Explore the diverse room types of Pullman Jakarta Central Park, each meticulously designed to offer a sanctuary of comfort and style.

Deluxe King/Twin Room:
Offering a City View, these non-smoking rooms feature a plush king-sized bed or twin beds, and a relaxing bathtub.
Executive King Room:
Enjoy elevated comfort with a City View in these spacious non-smoking rooms, complete with a bathtub for ultimate relaxation.
Junior Suite:
Experience enhanced living space with a City View in these elegant non-smoking suites, featuring a separate living area and a luxurious bathtub.
Executive Suite:
Indulge in the epitome of luxury with a City View in these expansive non-smoking suites, offering premium amenities and a private bathtub.

Please note that all rooms at Pullman Jakarta Central Park are strictly non-smoking. There are no specific pet-friendly rooms available.

Pullman Jakarta Central Park Dining & Restaurants

Savour a culinary journey at Pullman Jakarta Central Park, where exceptional dining experiences await.

Sedap Malam:
Indulge in a lavish breakfast buffet featuring international and local delicacies. Operating hours are 6:00 AM to 10:30 AM, with an estimated price of AUD $25 per person.
The Courtyard:
Enjoy all-day dining with a menu of international and Indonesian favourites. Open from 11:00 AM to 11:00 PM, with estimated prices ranging from AUD $20 to $40 per person.
Splash Bar:
Relax with refreshing cocktails and light snacks by the pool. Open from 10:00 AM to 7:00 PM, with estimated prices for drinks starting at AUD $10.

Pullman Jakarta Central Park Nearby Attractions and Activities

Immerse yourself in the vibrant surroundings of Pullman Jakarta Central Park with these popular nearby attractions.

Central Park Mall:
A premier shopping destination offering a wide array of international and local brands, dining options, and entertainment.
Taman Anggrek Mall:
Another expansive shopping complex known for its diverse retail outlets and entertainment facilities.
Museum MACAN (Modern and Contemporary Art in Nusantara):
Explore a world-class collection of modern and contemporary art.
Istiqlal Mosque:
The largest mosque in Southeast Asia, a significant architectural and religious landmark.
Jakarta Cathedral:
Located opposite the Istiqlal Mosque, this historic Roman Catholic cathedral is a beautiful example of colonial architecture.

If you are looking for other activities around Pullman Jakarta Central Park, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Pullman Jakarta Central Park from the Airport

Navigating your journey to Pullman Jakarta Central Park is straightforward, with several convenient options available. The airport transfer service of Pullman Jakarta Central Park ensures a seamless arrival.

Airport Taxi:
Metered taxis are readily available at the airport. The journey to the hotel typically takes 45-60 minutes, depending on traffic, with an estimated cost of AUD $15-$25.
Ride-hailing Service:
Popular ride-hailing services offer a convenient and often cost-effective way to reach the hotel. The estimated cost is similar to airport taxis.
Hotel Private Transfer:
For a more personalized and comfortable experience, you can arrange a private airport transfer directly through the hotel. Please contact the hotel in advance for pricing and booking. This service offers a direct and stress-free airport transfer service.

Summary of Why You Should Choose to Stay at Pullman Jakarta Central Park

Pullman Jakarta Central Park offers an unparalleled blend of luxury, convenience, and vibrant city living. With its prime location, exceptional facilities, and diverse dining options, it’s the perfect choice for your next Jakarta adventure.

Prime location in Jakarta Barat, close to major attractions and business districts.
Luxurious and well-appointed rooms with modern amenities.
A wide range of facilities including a swimming pool, fitness centre, and spa.
Diverse dining options to satisfy every palate.
Excellent service and a welcoming atmosphere.

Discover the best Room availability at Pullman Jakarta Central Park and start Planning your trip. For seamless Booking Pullman Jakarta Central Park, visit Traveloka today. Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in Pullman Jakarta Central Park

Others

Transportation

Parking with surcharge
Bus/truck parking
Valet parking

Hotel Services

Concierge
24-hour Receptionist
Laundry service

Things to Do

Outdoor pool
Children play area

General

Swimming pool

Public Facilities

WiFi in public area

In-room Facilities

Accommodation Policy & General Information in Pullman Jakarta Central Park

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Pullman Jakarta Central Park	12
Another facilities in Pullman Jakarta Central Park	Parking with surcharge, Bus/truck parking, Valet parking, Concierge, 24-hour Receptionist

Frequently asked questions about Pullman Jakarta Central Park

What are available facilities at Pullman Jakarta Central Park?

There are top facilites at Pullman Jakarta Central Park such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pullman Jakarta Central Park?

The standard check-in time at Pullman Jakarta Central Park is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Pullman Jakarta Central Park?

Pullman Jakarta Central Park has a 5.0-star rating.

How many floors does Pullman Jakarta Central Park have?

Pullman Jakarta Central Park has 12.

Does Pullman Jakarta Central Park have parking?

Yes, Pullman Jakarta Central Park does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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Pullman Jakarta Central Park reviews and ratings

Overall Ratings & Reviews Pullman Jakarta Central Park

Traveloka (3,070)

Other sources (1,001)

8.5

Very Good

From 3,070 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Pullman Jakarta Central Park

All

Bedroom (52)

Staff Friendliness (49)

Ambiance (49)

Accessibility (46)

Room Space (45)

Surroundings (44)

Bathroom (43)

Hotel Area (42)

Distance to City Center (41)

Check-in/out Time (39)

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Traveller Reviews Pullman Jakarta Central Park

Number of reviews per page

Customer reviews

K***S

8.5

/10

Reviewed 2 week(s) ago

The best service, fast and quality.

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Accommodation's Reply

23 Jul 2026

Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to know that you were impressed with our service and found it to be prompt, attentive, and of high quality. Your kind words are truly rewarding for our team and inspire us to continue delivering exceptional experiences to every guest. We sincerely appreciate your support and look forward to welcoming you back to Pullman Jakarta Central Park for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

R***a

8.2

/10

Reviewed 3 week(s) ago

The staff was very nice and friendly. There was a lot of dust and peeling paint residue in the corners of the carpet. When the upstairs room was taking a shower or using the water, the sound of running water pipes entered my room. The hotel breakfast was quite good, but some of the rice cakes were hard, the steamed buns were also hard, and the bowls often ran out and were never refilled. So it was a waste to have a soup counter, but there were no bowls available. I often waited, but after an hour, the bowls were still not there.

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Accommodation's Reply

23 Jul 2026

Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your experience with us. We truly appreciate both your kind compliments and your constructive feedback. We are delighted to know that you found our staff to be friendly and welcoming. Your kind words are a wonderful encouragement to our team, and we will be pleased to share your appreciation with them. At the same time, we sincerely apologize for the shortcomings you encountered during your stay. We regret that the cleanliness of your room did not meet our usual standards, particularly regarding the dust and paint residue you noticed. Please rest assured that your comments have been shared with our Housekeeping team for immediate attention and improvement. We are also sorry to hear that the noise from the plumbing affected your comfort. Your feedback has been forwarded to our Engineering team to investigate and address the issue. Furthermore, we apologize for your breakfast experience. We regret that some of the food items, including the lontong and steamed buns, did not meet expectations, and we are especially sorry for the inconvenience caused by the lack of soup bowls during breakfast service. This is certainly not the level of service we strive to provide. Your comments have been shared with our Culinary and Restaurant teams to ensure better replenishment and quality control during busy periods. Thank you once again for your valuable feedback. We truly appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

yuni n.

8.2

/10

Reviewed 4 week(s) ago

Our first experience staying at Pullman CP was greeted with an odd experience from the baggage checker. There was no male staff member to lift our suitcases onto the check-in machine. Even when they were finished, our small suitcase couldn't be lifted, so my husband helped us. At the front desk, we were greeted in a friendly and polite manner by Ms. Wulan, who kindly helped us store our suitcases since we were going to J. Aquarium for a walk and we didn't check in until around 5:30 p.m. Our room (641) was quite spacious, but it severely limited the privacy of family guests because there was no door separating the bed from the bathroom and sink area. This made it difficult to change clothes after showering or to change clothes before leaving the hotel. My 11-year-old son complained that there was no door to change clothes at the sink or in the bathroom (there were no clothes hangers). I immediately reported this to Mr. Jaka, the maintenance man who checked the room's AC, as it wasn't cooling. I also mentioned this to Mr. Lalan when I checked out. The food and rooms are delicious. The swimming pool is beautiful and spacious. That's my family and I's experience of staying here.

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Accommodation's Reply

23 Jul 2026

Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your detailed feedback regarding your recent stay with your family. We truly appreciate your comments, as they help us continue improving our guest experience. First of all, we sincerely apologize for the inconvenience you experienced upon arrival. We regret that the assistance with your luggage at the security screening area did not meet your expectations. Your feedback has been shared with the relevant team so we can reinforce our service standards and ensure guests receive better assistance in the future. On a positive note, we are delighted to know that Wulan at our Front Office made you feel welcomed with her warm hospitality and was able to assist you with your luggage while you enjoyed your visit to Jakarta Aquarium. We will be sure to share your kind recognition with her—it will certainly mean a lot. We also appreciate your comments regarding the room layout. We understand that the open-concept bathroom design may not be ideal for families seeking greater privacy, especially when traveling with older children. While this is part of our room's contemporary design concept, we sincerely regret the discomfort it caused during your stay. We are grateful that you shared your feedback directly with both Mr. Jaka and Mr. Lalan, and please be assured that your comments have been noted and shared with our management team for future consideration. Additionally, we apologize for the air conditioning issue you encountered. We appreciate your patience while our Engineering team attended to the matter. It is wonderful to know that you enjoyed the in-room dining, as well as our spacious swimming pool. We hope these positive experiences helped make your stay more enjoyable. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back to Pullman Jakarta Central Park, where we will strive to provide you with an even more comfortable and memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Melly Y.

9.7

/10

Reviewed 4 week(s) ago

Clean rooms, cold AC, close to the mall, friendly service.

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Accommodation's Reply

02 Jul 2026

Dear Ms. Melly, Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed with the cleanliness of your room, the comfort of the air conditioning, the excellent location near the shopping mall, and the friendly service from our team. Such positive reviews encourage us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Pullman Jakarta Central Park soon for another memorable stay. Sincerely, Diana Afriza, Assistant Guest Experience Manager

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Calvin C. G.

Leisure

10.0

/10

Reviewed 5 week(s) ago

Had a great experience over there. Staff were very helpful and friendly.

1 people find it helpful

Accommodation's Reply

24 Jun 2026

Dear Mr. Calvin C. G., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a great experience and that our team's helpful and friendly service contributed positively to your visit. Your kind words are truly encouraging and will be shared with our Heartists, who are always committed to creating memorable experiences for our guests. It was a pleasure having you stay with us, and we look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay in the near future. Warm regards, Diana Afriza Assistant Guest Experience Manager

D***a

10.0

/10

Reviewed 8 week(s) ago

Awesome, okay, the picture is just a sweetener 🫢

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1 people find it helpful

Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager

H***i

Leisure

10.0

/10

Reviewed 10 week(s) ago

Very comfortable hotel, really enjoyed staying at the Pullman, all the staff were very friendly.

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Accommodation's Reply

21 May 2026

Dear Valued Guest, Thank you very much for your perfect rating and for choosing Pullman Jakarta Central Park for your stay. We are truly delighted to know that you had a comfortable experience and that our friendly staff made your stay even more enjoyable. Your kind words mean a lot to all of us and will surely motivate the team to continue delivering heartfelt service. We sincerely look forward to welcoming you back again for another wonderful stay at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager

Putri V. A.

10.0

/10

Reviewed 13 week(s) ago

The check-in staff were incredibly helpful, and the whole process was seamless. I loved the contemporary style of the lobby and corridors! The room was super spacious with a trendy, modern design—plus, whether you’re looking at the pool or the city skyline, the views are absolutely stunning. Breakfast offered a huge variety of delicious options, and the entire team was consistently friendly and accommodating. I completely fell in love with the Zen Mini Garden! A massive plus is the hotel's proximity to Central Park Mall, which has an endless selection of restaurants and snacks. It was so nice to grab dinner there and bring it back to the room to enjoy while taking in the beautiful Jakarta city lights. On a final note, they employ staff with disabilities. I have so much respect for this initiative!

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Accommodation's Reply

07 May 2026

Dear Value Guest, Thank you so much for sharing such a wonderful review with us. We are truly delighted to know that you had a seamless arrival experience and enjoyed the contemporary atmosphere of our hotel, from the lobby and corridors to the spacious room and stunning views of Jakarta. It is also lovely to hear that you enjoyed our breakfast selection, the peaceful Zen Mini Garden, and the convenience of being connected to Central Park Mall. Your description of enjoying dinner with the Jakarta skyline view sounds absolutely delightful. Most importantly, thank you for recognizing our inclusive employment initiative. Your kind words and respect toward our team members with disabilities mean a lot to us, as we strongly believe that hospitality is about creating opportunities and genuine human connections for everyone. We truly appreciate your support and look forward to welcoming you back again for another memorable stay with us. Warm regards, Diana Afriza Asst. Guest Experience Manager

JUHADIN

9.7

/10

Reviewed 15 week(s) ago

Friendly staff, clean rooms, and beautiful views. Recommended hotel.

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Accommodation's Reply

12 Apr 2026

Dear Mr. Juhadin, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our friendly service, clean rooms, and beautiful views. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering excellent experiences. Thank you as well for recommending our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Isrodianson

Medical

10.0

/10

Reviewed 23 week(s) ago

Very friendly and pleasant, given free drinks and fruit from the hotel restaurant

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Accommodation's Reply

18 Feb 2026

Dear Mr. Isrodianson, Thank you very much for your perfect 10/10 rating and for choosing to stay with us during your medical visit. We are truly delighted to know that you found our team very friendly and that your stay was enjoyable. It is also wonderful to hear that you appreciated the complimentary drinks and fruits, a small gesture to make your time with us even more pleasant. Your kind words mean a lot to our entire team and motivate us to continue delivering heartfelt hospitality to every guest. We wish you good health and look forward to welcoming you back again soon. Warm regards, Diana Afriza Asst. Guest Experience Manager

Santosa T.

Leisure

10.0

/10

Reviewed 24 week(s) ago

The staff is very professional and helpful, friendly...

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3 people find it helpful

Accommodation's Reply

17 Feb 2026

Dear Mr. Santosa T., Thank you very much for your wonderful 10/10 rating and for sharing your kind feedback. We are truly delighted to know that you found our team to be very professional, helpful, and friendly. Your kind words mean a lot to us, as delivering warm and attentive service is exactly what we strive for every day at Pullman Jakarta Central Park. It was a pleasure having you with us for your leisure stay, and we sincerely look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Diana Afriza Asst. Guest Experience Manager

Jundi R. D.

Business

10.0

/10

Reviewed 25 week(s) ago

Always first choice and top, best hotel for having fun

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Accommodation's Reply

17 Feb 2026

Dear Mr. Jundi R. D., Thank you so much for your perfect 10/10 rating and for sharing such a wonderful comment! It truly means a lot to us that we are always your first choice and that you consider us the top and best hotel for having fun. That’s exactly the kind of experience we strive to create, whether you’re here for business or a little bit of both. We sincerely appreciate your trust and continued support. The entire team at Pullman Jakarta Central Park looks forward to welcoming you back again very soon for another fantastic stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Yuli A.

8.5

/10

Reviewed 26 week(s) ago

Overall this hotel is very recommended

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Accommodation's Reply

03 Feb 2026

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager

R***e

7.1

/10

Reviewed 30 week(s) ago

The wait for check in was long..we arrived at 2..the check in time should have been 3. But by 4 o'clock the room wasn't ready yet. Finally we were reprimanded, then we were given the room key.

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4 people find it helpful

Accommodation's Reply

22 Jan 2026

Dear Value Guest Thank you for sharing your feedback regarding your recent stay. Please accept our sincere apologies for the delay you experienced during check-in. We understand how frustrating it can be to wait, especially when you arrive early and are eager to settle into your room. Your comments have been shared with our front office team to ensure better coordination and smoother check-in experiences in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide a seamless experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager

G***e

Leisure

10.0

/10

Reviewed 30 week(s) ago

It's a nice hotel, comfortable stay, delicious food, and friendly staff.

1 people find it helpful

Accommodation's Reply

30 Dec 2025

Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay, delicious food, and the friendly service from our team. It truly means a lot to us, and we hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager

G***e

Leisure

10.0

/10

Reviewed 30 week(s) ago

Great stay, friendly staff, clean hotel

1 people find it helpful

Accommodation's Reply

30 Dec 2025

Dear Valued Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had a great stay and appreciated our friendly staff and clean hotel. Your comments truly motivate our team, and we look forward to welcoming you back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

C***a

9.4

/10

Reviewed 30 week(s) ago

I got to check in almost 1 hour earlier and the staff were very helpful and friendly. The room was good with a great view of the Central Park’s famous big Christmas tree and park. Easy access for those who want to go to the mall several times since it’s a very big mall. They also have tons of art displayed on their hotels, which is great if you like one. Not just paintings but also a lot of installations and statue of modern arts. It’s pretty cool.

2 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the early check-in, our friendly staff, and the view of Central Park’s Christmas tree. It’s also great to know that you appreciated our art displays throughout the hotel. We look forward to welcoming you back for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Verified Traveler

Leisure

10.0

/10

Reviewed 31 week(s) ago

Strategic location, adjacent to Central Park. Friendly and helpful staff. Rooms are in line with the class.

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Accommodation's Reply

30 Dec 2025

Dear Valued Guest, Thank you very much for your perfect rating and for sharing your feedback with us. We are delighted to know that you enjoyed our strategic location next to Central Park Mall, found our team friendly and helpful, and felt that the room met your expectations. It was a pleasure to have you stay with us, and we truly look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable experience. Warm regards, Diana Afriza Asst. Guest Experience Manager

D***i

8.5

/10

Reviewed 31 week(s) ago

one of the best hotels in Jakarta

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you consider Pullman Jakarta Central Park as one of the best hotels in Jakarta. Your support motivates us to continue providing excellent service and memorable experiences for our guests. We look forward to welcoming you back soon. Warm regards, Diana Afriza Assistant Guest Experience Manager

Hendra G.

Leisure

9.0

/10

Reviewed 32 week(s) ago

The check-in process was a bit annoying, I was told that the room I booked on the app didn't have a non-smoking room, there was a lower room type, I was told to wait for about 10 minutes for the receptionist to find a room, after I got a bit angry, the room miraculously appeared, I don't know what hotel employees' behavior is like, confused, they can act like they want when we pay, we feel like beggars in the hotel. This kind of receptionist behavior has decreased a lot but here it's still stuck in the 90s, for the room itself, it's not that great for a five-star class, including the small size, fortunately the breakfast is delicious and has a lot of choices at least it alleviates the annoyance when checking in, try for the hotel and the app to enter the data in detail so there are no complaints about smoking and non-smoking like this.

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Accommodation's Reply

17 Dec 2025

Dear Ms. Hendra G., Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced during check-in, particularly regarding the non-smoking room. We understand this situation was disappointing and did not reflect the standard of service we should provide to our guests. We must inform you that this issue arose due to a discrepancy in room availability information during a period of high occupancy. However, this is certainly not an excuse. Our team should have communicated and handled this issue more quickly, clearly, and empathetically to avoid any further inconvenience to you. We have forwarded your feedback to the relevant team for evaluation and learning to prevent similar incidents from occurring in the future. We have also noted your feedback regarding the synchronization of crucial information between the hotel and the booking application, especially concerning smoking and non-smoking room options. This is a significant concern for us, and we will follow up to improve the accuracy of information and guest convenience in the future. Furthermore, we appreciate your appreciation of our breakfast. We are delighted to know that the quality and variety of our breakfast menu contributed to your enjoyment of your stay. We apologize again for the inconvenience caused. We appreciate your feedback and hope to welcome you back in the future with even better service that meets your expectations. Sincerely, Diana Afriza, Assistant Customer Experience Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.