Pullman Jakarta Central Park

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8.5
/10
Very Good
4,080 reviews

What Guests Say About Their Stay

Bedroom (94)
Staff Friendliness (88)
Ambiance (85)
Surroundings (82)

Y***E

10.0
/ 10
The staffs are very friendly and fast responded. The room is clean and spacious. They have a playground for kids, which is so nice. The whole experience was wonderful.

P***a

10.0
/ 10
The location is very strategic, there are many places to eat around the hotel. The rooms are also spacious, there are many breakfast choices. There are activity options for children.
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R***a

10.0
/ 10
Awesome.... 5 minutes walk to Central Park Mall, the hotel is comfortable, clean, child-friendly, the staff are fast, you have to have breakfast here, the restaurant is one of the best, you won't lose out even if there's no promo, the location has everything, this will be a regular place
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H***y

10.0
/ 10
The staff service is very friendly especially Mas Rafli who has given me a compliment to upgrade my room. Breakfast is varied & delicious, the room is clean, comfortable and the mattress is soft, direct access to Central Park mall.
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W***n

9.4
/ 10
Super friendly staff and relaxing facilities available here. Comfy room and located next to Central Park Mall.
In the Area
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Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Pullman Jakarta Central Park is located in area / city Tanjung Duren. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Jakarta Central Park

Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
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Pullman Jakarta Central Park Rates per Night

Pullman Jakarta Central Park room rates start from - before tax per night, which becomes - after including taxes and fees. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Pullman Jakarta Central Park hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Pullman Jakarta Central Park Location & Address

Pullman Jakarta Central Park is located at Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470, Podomoro City, Jl. Let. Jend. S. Parman, RT.3/RW.5, Tj. Duren Sel., Kec. Grogol Petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11470, Indonesia. It's situated in the Jakarta Barat area of Indonesia, known for its vibrant shopping and dining scene. The hotel is approximately 7 km from the city center.

How to go to Pullman Jakarta Central Park from Airport

Getting from Soekarno-Hatta International Airport (CGK) to Pullman Jakarta Central Park is relatively straightforward, with several hotel transfer options available. Whether you're looking for the fastest or most affordable route, here's a breakdown of your choices for a smooth transfer from airport to hotel:
  • Taxi (Most Direct):

    A taxi is the most direct way to reach the hotel. You can find readily available taxis outside the airport terminals. Be sure to use reputable taxi services like Blue Bird or Express Taxi. The journey typically takes 30-60 minutes, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride-hailing services such as Gojek and Grab are popular and convenient options. Simply book a ride through their respective apps after you've collected your luggage. This can often be more cost-effective than a regular taxi, especially during peak hours.
  • Airport Bus (Affordable):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading to Grogol or Central Jakarta, and then take a taxi or Ride Hailing from the bus terminal to the hotel. This option takes longer but is significantly cheaper.
  • Private Airport Transfer (Pre-booked Comfort):

    Many private transfer companies offer pre-booked services from the airport to the hotel. This can be a more comfortable and hassle-free option, especially if you're travelling with a group or have a lot of luggage. You can usually book these services online in advance.
Tips: For the most convenient route, consider using a Ride Hailing service or a taxi, especially if you're arriving during peak traffic hours. Pre-booking a private airport transfer can also save you time and stress.

Pullman Jakarta Central Park Reviews & Summary

Looking for all about hotel Pullman Jakarta Central Park? This stylish hotel in West Jakarta consistently receives positive hotel reviews for its excellent service, modern amenities, and convenient location. Guests particularly appreciate the hotel's spacious rooms, stunning city views, and the variety of dining options available. One of the standout features of Pullman Jakarta Central Park is its rooftop pool and bar, offering a relaxing oasis with panoramic views of the city skyline. The hotel also boasts a well-equipped fitness center, a luxurious spa, and extensive meeting and event facilities. The attentive staff and impeccable service further enhance the overall guest experience. Here's a snippet from a recent review: "Absolutely loved my stay at Pullman Jakarta Central Park! The room was beautiful, the staff were incredibly helpful, and the rooftop pool was the perfect place to unwind after a long day. Highly recommend!"

Pullman Jakarta Central Park Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Pullman Jakarta Central Park offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in both smoking and non-smoking options, they feature a king-size bed or twin beds and a bathroom with a shower.
  • Executive Room:

    Located on higher floors, these rooms offer enhanced city views and access to the Executive Lounge. They come with a king-size bed or twin beds and a bathroom with a bathtub.
  • Grand Deluxe Room:

    These spacious rooms offer a separate living area and a luxurious bathroom with a bathtub and bidet. Available in non-smoking only.
  • Junior Suite:

    These suites feature a separate bedroom and living room, providing ample space for relaxation. They offer stunning city views and a bathroom with a bathtub and bidet.
  • Executive Suite:

    These luxurious suites offer a separate bedroom, living room, and dining area. They come with access to the Executive Lounge and a bathroom with a bathtub and bidet.
  • Presidential Suite:

    The most luxurious accommodation option, the Presidential Suite offers unparalleled space and amenities, including a separate bedroom, living room, dining area, and a private balcony with panoramic city views.
Pullman Jakarta Central Park is not a pet-friendly hotel.

Hotel Facilities in Pullman Jakarta Central Park

Pullman Jakarta Central Park offers a wide range of hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool, open from 6:00 AM to 10:00 PM daily.
  • Fitness Center:

    Stay in shape at the well-equipped fitness center, featuring state-of-the-art equipment and open 24 hours a day.
  • Spa:

    Indulge in a relaxing treatment at the hotel's spa, offering a variety of massages, facials, and body treatments. Operating hours are from 10:00 AM to 10:00 PM.
  • Restaurants and Bars:

    Choose from a variety of dining options, including a buffet restaurant, a fine-dining restaurant, and a rooftop bar.
  • Kids Club:

    Keep the little ones entertained at the Kids Club, offering a range of activities and games for children of all ages. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive at the hotel's business center, offering a range of services including printing, photocopying, and faxing.
  • Meeting and Event Facilities:

    Host your next meeting or event at the hotel's extensive meeting and event facilities, accommodating up to 2,000 guests.
  • Executive Lounge:

    Enjoy exclusive access to the Executive Lounge, offering complimentary breakfast, afternoon tea, and evening cocktails.

Hotel Buffet or Restaurant/Cafe in Pullman Jakarta Central Park

Pullman Jakarta Central Park boasts a diverse selection of dining options, ensuring there's something to satisfy every palate. Whether you're looking for a hearty hotel buffet, a sophisticated hotel restaurant experience, or a quick bite at a hotel cafe, you'll find it all here.
  • Collage All Day Dining:

    This restaurant offers an extensive international buffet for breakfast, lunch, and dinner. Prices start from SGD 40 per person. Opening hours are from 6:00 AM to 10:00 PM. Don't miss their signature Indonesian dishes.
  • BUNK Lobby Lounge:

    A stylish and relaxed space to enjoy light meals, snacks, and a wide selection of beverages. Open from 10:00 AM to 1:00 AM.
  • Sky Terrace:

    Located on the rooftop, this bar offers stunning city views and a range of cocktails and light bites. Open from 5:00 PM to 1:00 AM.

Pullman Jakarta Central Park Airport pickups and How to Book

Looking for hotels with airport shuttle services? Pullman Jakarta Central Park offers convenient hotel to airport transfer options to ensure a seamless arrival and departure experience. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport. Booking steps:
  1. Contact the hotel directly via phone or email.
  2. Provide your flight details (flight number, arrival time, and airline).
  3. Confirm the pick-up location (airport terminal).
  4. Reconfirm the booking 24 hours prior to arrival.

Nearby MRT Station & Bus Stops

Navigating Jakarta's public transport system is easy with several MRT nearby and nearby bus station options available near Pullman Jakarta Central Park. Here's a list of the nearest stations:
  • TransJakarta Bus Stop Central Park:

    Located right outside the hotel, this bus stops nearby provides easy access to various parts of the city via the TransJakarta bus rapid transit system.
  • Grogol 2 Bus Station:

    Approximately 2 km from the hotel, this station offers connections to various destinations within Jakarta and beyond.
  • Jakarta Kota Station:

    Approximately 6 km from the hotel, this is a major railway station providing access to commuter lines and long-distance trains.
To use the TransJakarta bus system, you'll need a prepaid card, such as a JakCard or e-money card, which can be purchased at most TransJakarta stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Jakarta Barat offers a variety of nearby activities and nearby places to go that are perfect for families and kids. Here are five nearby sightseeing places and things to see nearby:
  • Dunia Fantasi (Dufan):

    Located in Ancol Dreamland, about 10 km from the hotel, Dufan is a popular amusement park with thrilling rides and attractions. Entry price: Approximately SGD 25 per person.
  • Sea World Ancol:

    Also located in Ancol Dreamland, about 10 km from the hotel, Sea World offers a fascinating underwater experience with a variety of marine life. Entry price: Approximately SGD 20 per person.
  • Waterbom Jakarta:

    A fun-filled water park with slides, pools, and other water attractions, located about 12 km from the hotel. Entry price: Approximately SGD 22 per person.
  • Jakarta Aquarium:

    Located in Neo Soho Mall, about 1 km from the hotel, Jakarta Aquarium offers an interactive and educational experience with a variety of aquatic animals. Entry price: Approximately SGD 18 per person.
  • Museum Bank Indonesia:

    Located in Kota Tua (Old Town), about 7 km from the hotel, this museum showcases the history of Indonesia's central bank. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Pullman Jakarta Central Park (Jakarta Barat)

Jakarta Barat is a food lover's paradise, with a wide array of nearby dining options ranging from trendy cafes and restaurants to delicious local food. Here are some recommendations for food eatiries near me:

Cafes/Restaurants:

  • Common Grounds:

    A popular cafe known for its specialty coffee and brunch dishes.
  • GIOI - Senopati:

    Offers modern Indonesian cuisine in a stylish setting.
  • Lewis & Carroll Tea:

    A tea house with a wide selection of teas and pastries.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings, a classic Indonesian dish.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    A salad of mixed vegetables with peanut sauce dressing.
  • Martabak:

    A sweet or savory pancake filled with various ingredients.

Shopping places near Pullman Jakarta Central Park (Jakarta Barat)

If you're looking for some retail therapy, Jakarta Barat offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are some of the best shops near me and dept stores near me:
  • Central Park Mall:

    Located adjacent to the hotel, Central Park Mall offers a wide range of international and local brands, as well as a variety of dining options.
  • Neo Soho Mall:

    Connected to Central Park Mall, Neo Soho Mall features a mix of fashion boutiques, restaurants, and entertainment options, including the Jakarta Aquarium.
  • Taman Anggrek Mall:

    One of the largest shopping malls in Jakarta, Taman Anggrek Mall offers a wide selection of shops, restaurants, and entertainment facilities.

Other Places to Stay Near Pullman Jakarta Central Park

Looking for alternative accommodations in the area? Here are some other options for the best hotel nearby:

Luxury/5–6 star hotels nearby:

  • Hotel Mulia Senayan:

    A luxurious hotel with elegant rooms, a spa, and multiple dining options.
  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Offers spacious suites, a rooftop pool, and exceptional service.
  • Shangri-La Hotel, Jakarta:

    Features lush gardens, a large pool, and a variety of restaurants.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Mercure Jakarta Kota:

    A comfortable hotel with a convenient location near Kota Tua.
  • Swissôtel Jakarta PIK Avenue:

    Offers modern rooms, a rooftop pool, and a variety of dining options.
  • Holiday Inn Express Jakarta Pluit Citygate:

    A budget-friendly option with comfortable rooms and a convenient location near the airport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Ibis Styles Jakarta Mangga Dua Square:

    A stylish and affordable hotel with a convenient location near Mangga Dua shopping district.
  • Amaris Hotel Seasons City:

    A budget-friendly option with clean and comfortable rooms.
  • favehotel LTC Glodok:

    Offers basic but comfortable accommodation at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Jakarta Barat? Pullman Jakarta Central Park offers a fantastic base for exploring the city, with its convenient location, modern amenities, and excellent service. Whether you're travelling for business or leisure, this hotel provides a comfortable and enjoyable stay. Check Hotel availability and make your Hotel reservations today! Ready to experience the best of Jakarta? Don't delay your room booking! Book your stay at Pullman Jakarta Central Park through Traveloka for the best deals and a hassle-free booking experience. Plus, discover even more options to book cheap hotels in Indonesia and find cheap hotels nearby for your next adventure.

All facilities in Pullman Jakarta Central Park

Others Pullman Jakarta Central Park
Others

Transportation

  • Parking with surcharge
  • Bus/truck parking
  • Valet parking

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Outdoor pool
  • Children play area

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Pullman Jakarta Central Park

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Pullman Jakarta Central Park
12
Another facilities in Pullman Jakarta Central Park
Parking with surcharge, Bus/truck parking, Valet parking, Concierge, 24-hour Receptionist

Frequently asked question in Pullman Jakarta Central Park

What are available facilities at Pullman Jakarta Central Park?
There are top facilites at Pullman Jakarta Central Park such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Jakarta Central Park?
The standard check-in time at Pullman Jakarta Central Park is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Pullman Jakarta Central Park
Pullman Jakarta Central Park has a 5.0-star rating.
How many floors does Pullman Jakarta Central Park have?
Pullman Jakarta Central Park has 12.
Are there any parking spots at Pullman Jakarta Central Park ?
Yes: Yes, there are parking spots at Pullman Jakarta Central Park
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More Reviews from Other Guests in Pullman Jakarta Central Park

Overall Ratings & Reviews Pullman Jakarta Central Park

Traveloka (3,080)
Other sources (1,000)
8.5
Very Good
From 3,080 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Pullman Jakarta Central Park
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Bedroom (55)
Ambiance (52)
Staff Friendliness (51)
Accessibility (48)
Surroundings (47)
Room Space (47)
Bathroom (46)
Hotel Area (45)
Distance to City Center (43)
Taste (43)
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Traveler Reviews Pullman Jakarta Central Park

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40
Customer reviews
Yohan T.
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 day(s) ago
Overall very good and comfortable.
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C***i
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9.7
/10
Reviewed 5 day(s) ago
Great experiences with good hospitality.
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Rinda r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very good and excellent service
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c***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Top Pullman is beyond doubt, everyone.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for your wonderful review. We are truly delighted to know that you had such a positive experience at Pullman Jakarta Central Park. Your kind words mean a great deal to our team and serve as wonderful motivation for us to continue delivering exceptional service and memorable stays. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
K***S
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The best service, fast and quality.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to know that you were impressed with our service and found it to be prompt, attentive, and of high quality. Your kind words are truly rewarding for our team and inspire us to continue delivering exceptional experiences to every guest. We sincerely appreciate your support and look forward to welcoming you back to Pullman Jakarta Central Park for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
R***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The staff was very nice and friendly. There was a lot of dust and peeling paint residue in the corners of the carpet. When the upstairs room was taking a shower or using the water, the sound of running water pipes entered my room. The hotel breakfast was quite good, but some of the rice cakes were hard, the steamed buns were also hard, and the bowls often ran out and were never refilled. So it was a waste to have a soup counter, but there were no bowls available. I often waited, but after an hour, the bowls were still not there.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your experience with us. We truly appreciate both your kind compliments and your constructive feedback. We are delighted to know that you found our staff to be friendly and welcoming. Your kind words are a wonderful encouragement to our team, and we will be pleased to share your appreciation with them. At the same time, we sincerely apologize for the shortcomings you encountered during your stay. We regret that the cleanliness of your room did not meet our usual standards, particularly regarding the dust and paint residue you noticed. Please rest assured that your comments have been shared with our Housekeeping team for immediate attention and improvement. We are also sorry to hear that the noise from the plumbing affected your comfort. Your feedback has been forwarded to our Engineering team to investigate and address the issue. Furthermore, we apologize for your breakfast experience. We regret that some of the food items, including the lontong and steamed buns, did not meet expectations, and we are especially sorry for the inconvenience caused by the lack of soup bowls during breakfast service. This is certainly not the level of service we strive to provide. Your comments have been shared with our Culinary and Restaurant teams to ensure better replenishment and quality control during busy periods. Thank you once again for your valuable feedback. We truly appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
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yuni n.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Our first experience staying at Pullman CP was greeted with an odd experience from the baggage checker. There was no male staff member to lift our suitcases onto the check-in machine. Even when they were finished, our small suitcase couldn't be lifted, so my husband helped us. At the front desk, we were greeted in a friendly and polite manner by Ms. Wulan, who kindly helped us store our suitcases since we were going to J. Aquarium for a walk and we didn't check in until around 5:30 p.m. Our room (641) was quite spacious, but it severely limited the privacy of family guests because there was no door separating the bed from the bathroom and sink area. This made it difficult to change clothes after showering or to change clothes before leaving the hotel. My 11-year-old son complained that there was no door to change clothes at the sink or in the bathroom (there were no clothes hangers). I immediately reported this to Mr. Jaka, the maintenance man who checked the room's AC, as it wasn't cooling. I also mentioned this to Mr. Lalan when I checked out. The food and rooms are delicious. The swimming pool is beautiful and spacious. That's my family and I's experience of staying here.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your detailed feedback regarding your recent stay with your family. We truly appreciate your comments, as they help us continue improving our guest experience. First of all, we sincerely apologize for the inconvenience you experienced upon arrival. We regret that the assistance with your luggage at the security screening area did not meet your expectations. Your feedback has been shared with the relevant team so we can reinforce our service standards and ensure guests receive better assistance in the future. On a positive note, we are delighted to know that Wulan at our Front Office made you feel welcomed with her warm hospitality and was able to assist you with your luggage while you enjoyed your visit to Jakarta Aquarium. We will be sure to share your kind recognition with her—it will certainly mean a lot. We also appreciate your comments regarding the room layout. We understand that the open-concept bathroom design may not be ideal for families seeking greater privacy, especially when traveling with older children. While this is part of our room's contemporary design concept, we sincerely regret the discomfort it caused during your stay. We are grateful that you shared your feedback directly with both Mr. Jaka and Mr. Lalan, and please be assured that your comments have been noted and shared with our management team for future consideration. Additionally, we apologize for the air conditioning issue you encountered. We appreciate your patience while our Engineering team attended to the matter. It is wonderful to know that you enjoyed the in-room dining, as well as our spacious swimming pool. We hope these positive experiences helped make your stay more enjoyable. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back to Pullman Jakarta Central Park, where we will strive to provide you with an even more comfortable and memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Melly Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Clean rooms, cold AC, close to the mall, friendly service.
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Accommodation's Reply
02 Jul 2026
Dear Ms. Melly, Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed with the cleanliness of your room, the comfort of the air conditioning, the excellent location near the shopping mall, and the friendly service from our team. Such positive reviews encourage us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Pullman Jakarta Central Park soon for another memorable stay. Sincerely, Diana Afriza, Assistant Guest Experience Manager
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Calvin C. G.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Had a great experience over there. Staff were very helpful and friendly.
1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Calvin C. G., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a great experience and that our team's helpful and friendly service contributed positively to your visit. Your kind words are truly encouraging and will be shared with our Heartists, who are always committed to creating memorable experiences for our guests. It was a pleasure having you stay with us, and we look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay in the near future. Warm regards, Diana Afriza Assistant Guest Experience Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Awesome, okay, the picture is just a sweetener 🫢
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable hotel, really enjoyed staying at the Pullman, all the staff were very friendly.
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1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Valued Guest, Thank you very much for your perfect rating and for choosing Pullman Jakarta Central Park for your stay. We are truly delighted to know that you had a comfortable experience and that our friendly staff made your stay even more enjoyable. Your kind words mean a lot to all of us and will surely motivate the team to continue delivering heartfelt service. We sincerely look forward to welcoming you back again for another wonderful stay at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager
Putri V. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The check-in staff were incredibly helpful, and the whole process was seamless. I loved the contemporary style of the lobby and corridors! The room was super spacious with a trendy, modern design—plus, whether you’re looking at the pool or the city skyline, the views are absolutely stunning. Breakfast offered a huge variety of delicious options, and the entire team was consistently friendly and accommodating. I completely fell in love with the Zen Mini Garden! A massive plus is the hotel's proximity to Central Park Mall, which has an endless selection of restaurants and snacks. It was so nice to grab dinner there and bring it back to the room to enjoy while taking in the beautiful Jakarta city lights. On a final note, they employ staff with disabilities. I have so much respect for this initiative!
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Accommodation's Reply
07 May 2026
Dear Value Guest, Thank you so much for sharing such a wonderful review with us. We are truly delighted to know that you had a seamless arrival experience and enjoyed the contemporary atmosphere of our hotel, from the lobby and corridors to the spacious room and stunning views of Jakarta. It is also lovely to hear that you enjoyed our breakfast selection, the peaceful Zen Mini Garden, and the convenience of being connected to Central Park Mall. Your description of enjoying dinner with the Jakarta skyline view sounds absolutely delightful. Most importantly, thank you for recognizing our inclusive employment initiative. Your kind words and respect toward our team members with disabilities mean a lot to us, as we strongly believe that hospitality is about creating opportunities and genuine human connections for everyone. We truly appreciate your support and look forward to welcoming you back again for another memorable stay with us. Warm regards, Diana Afriza Asst. Guest Experience Manager
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JUHADIN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Friendly staff, clean rooms, and beautiful views. Recommended hotel.
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Accommodation's Reply
12 Apr 2026
Dear Mr. Juhadin, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our friendly service, clean rooms, and beautiful views. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering excellent experiences. Thank you as well for recommending our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
Isrodianson
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Very friendly and pleasant, given free drinks and fruit from the hotel restaurant
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Accommodation's Reply
18 Feb 2026
Dear Mr. Isrodianson, Thank you very much for your perfect 10/10 rating and for choosing to stay with us during your medical visit. We are truly delighted to know that you found our team very friendly and that your stay was enjoyable. It is also wonderful to hear that you appreciated the complimentary drinks and fruits, a small gesture to make your time with us even more pleasant. Your kind words mean a lot to our entire team and motivate us to continue delivering heartfelt hospitality to every guest. We wish you good health and look forward to welcoming you back again soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
Santosa T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The staff is very professional and helpful, friendly...
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3 people find it helpful
Accommodation's Reply
17 Feb 2026
Dear Mr. Santosa T., Thank you very much for your wonderful 10/10 rating and for sharing your kind feedback. We are truly delighted to know that you found our team to be very professional, helpful, and friendly. Your kind words mean a lot to us, as delivering warm and attentive service is exactly what we strive for every day at Pullman Jakarta Central Park. It was a pleasure having you with us for your leisure stay, and we sincerely look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
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Jundi R. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Always first choice and top, best hotel for having fun
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Accommodation's Reply
17 Feb 2026
Dear Mr. Jundi R. D., Thank you so much for your perfect 10/10 rating and for sharing such a wonderful comment! It truly means a lot to us that we are always your first choice and that you consider us the top and best hotel for having fun. That’s exactly the kind of experience we strive to create, whether you’re here for business or a little bit of both. We sincerely appreciate your trust and continued support. The entire team at Pullman Jakarta Central Park looks forward to welcoming you back again very soon for another fantastic stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Yuli A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Overall this hotel is very recommended
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
R***e
icon-origin-TRAVELOKA
7.1
/10
Reviewed 33 week(s) ago
The wait for check in was long..we arrived at 2..the check in time should have been 3. But by 4 o'clock the room wasn't ready yet. Finally we were reprimanded, then we were given the room key.
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4 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Value Guest Thank you for sharing your feedback regarding your recent stay. Please accept our sincere apologies for the delay you experienced during check-in. We understand how frustrating it can be to wait, especially when you arrive early and are eager to settle into your room. Your comments have been shared with our front office team to ensure better coordination and smoother check-in experiences in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide a seamless experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
It's a nice hotel, comfortable stay, delicious food, and friendly staff.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay, delicious food, and the friendly service from our team. It truly means a lot to us, and we hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Great stay, friendly staff, clean hotel
2 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had a great stay and appreciated our friendly staff and clean hotel. Your comments truly motivate our team, and we look forward to welcoming you back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
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Overall Ratings & Reviews Pullman Jakarta Central Park

Traveloka (3,080)
Other sources (1,000)
8.5
Very Good
From 3,080 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Pullman Jakarta Central Park
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Bedroom (55)
Ambiance (52)
Staff Friendliness (51)
Accessibility (48)
Surroundings (47)
Room Space (47)
Bathroom (46)
Hotel Area (45)
Distance to City Center (43)
Taste (43)
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Traveler Reviews Pullman Jakarta Central Park

Number of reviews per page
20
40
Customer reviews
Yohan T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Overall very good and comfortable.
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C***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Great experiences with good hospitality.
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Rinda r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very good and excellent service
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c***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Top Pullman is beyond doubt, everyone.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for your wonderful review. We are truly delighted to know that you had such a positive experience at Pullman Jakarta Central Park. Your kind words mean a great deal to our team and serve as wonderful motivation for us to continue delivering exceptional service and memorable stays. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
K***S
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The best service, fast and quality.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to know that you were impressed with our service and found it to be prompt, attentive, and of high quality. Your kind words are truly rewarding for our team and inspire us to continue delivering exceptional experiences to every guest. We sincerely appreciate your support and look forward to welcoming you back to Pullman Jakarta Central Park for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
R***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The staff was very nice and friendly. There was a lot of dust and peeling paint residue in the corners of the carpet. When the upstairs room was taking a shower or using the water, the sound of running water pipes entered my room. The hotel breakfast was quite good, but some of the rice cakes were hard, the steamed buns were also hard, and the bowls often ran out and were never refilled. So it was a waste to have a soup counter, but there were no bowls available. I often waited, but after an hour, the bowls were still not there.
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your experience with us. We truly appreciate both your kind compliments and your constructive feedback. We are delighted to know that you found our staff to be friendly and welcoming. Your kind words are a wonderful encouragement to our team, and we will be pleased to share your appreciation with them. At the same time, we sincerely apologize for the shortcomings you encountered during your stay. We regret that the cleanliness of your room did not meet our usual standards, particularly regarding the dust and paint residue you noticed. Please rest assured that your comments have been shared with our Housekeeping team for immediate attention and improvement. We are also sorry to hear that the noise from the plumbing affected your comfort. Your feedback has been forwarded to our Engineering team to investigate and address the issue. Furthermore, we apologize for your breakfast experience. We regret that some of the food items, including the lontong and steamed buns, did not meet expectations, and we are especially sorry for the inconvenience caused by the lack of soup bowls during breakfast service. This is certainly not the level of service we strive to provide. Your comments have been shared with our Culinary and Restaurant teams to ensure better replenishment and quality control during busy periods. Thank you once again for your valuable feedback. We truly appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
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yuni n.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Our first experience staying at Pullman CP was greeted with an odd experience from the baggage checker. There was no male staff member to lift our suitcases onto the check-in machine. Even when they were finished, our small suitcase couldn't be lifted, so my husband helped us. At the front desk, we were greeted in a friendly and polite manner by Ms. Wulan, who kindly helped us store our suitcases since we were going to J. Aquarium for a walk and we didn't check in until around 5:30 p.m. Our room (641) was quite spacious, but it severely limited the privacy of family guests because there was no door separating the bed from the bathroom and sink area. This made it difficult to change clothes after showering or to change clothes before leaving the hotel. My 11-year-old son complained that there was no door to change clothes at the sink or in the bathroom (there were no clothes hangers). I immediately reported this to Mr. Jaka, the maintenance man who checked the room's AC, as it wasn't cooling. I also mentioned this to Mr. Lalan when I checked out. The food and rooms are delicious. The swimming pool is beautiful and spacious. That's my family and I's experience of staying here.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your detailed feedback regarding your recent stay with your family. We truly appreciate your comments, as they help us continue improving our guest experience. First of all, we sincerely apologize for the inconvenience you experienced upon arrival. We regret that the assistance with your luggage at the security screening area did not meet your expectations. Your feedback has been shared with the relevant team so we can reinforce our service standards and ensure guests receive better assistance in the future. On a positive note, we are delighted to know that Wulan at our Front Office made you feel welcomed with her warm hospitality and was able to assist you with your luggage while you enjoyed your visit to Jakarta Aquarium. We will be sure to share your kind recognition with her—it will certainly mean a lot. We also appreciate your comments regarding the room layout. We understand that the open-concept bathroom design may not be ideal for families seeking greater privacy, especially when traveling with older children. While this is part of our room's contemporary design concept, we sincerely regret the discomfort it caused during your stay. We are grateful that you shared your feedback directly with both Mr. Jaka and Mr. Lalan, and please be assured that your comments have been noted and shared with our management team for future consideration. Additionally, we apologize for the air conditioning issue you encountered. We appreciate your patience while our Engineering team attended to the matter. It is wonderful to know that you enjoyed the in-room dining, as well as our spacious swimming pool. We hope these positive experiences helped make your stay more enjoyable. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back to Pullman Jakarta Central Park, where we will strive to provide you with an even more comfortable and memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Melly Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Clean rooms, cold AC, close to the mall, friendly service.
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Accommodation's Reply
02 Jul 2026
Dear Ms. Melly, Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed with the cleanliness of your room, the comfort of the air conditioning, the excellent location near the shopping mall, and the friendly service from our team. Such positive reviews encourage us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Pullman Jakarta Central Park soon for another memorable stay. Sincerely, Diana Afriza, Assistant Guest Experience Manager
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Calvin C. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Had a great experience over there. Staff were very helpful and friendly.
1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Calvin C. G., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a great experience and that our team's helpful and friendly service contributed positively to your visit. Your kind words are truly encouraging and will be shared with our Heartists, who are always committed to creating memorable experiences for our guests. It was a pleasure having you stay with us, and we look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay in the near future. Warm regards, Diana Afriza Assistant Guest Experience Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Awesome, okay, the picture is just a sweetener 🫢
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable hotel, really enjoyed staying at the Pullman, all the staff were very friendly.
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1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Valued Guest, Thank you very much for your perfect rating and for choosing Pullman Jakarta Central Park for your stay. We are truly delighted to know that you had a comfortable experience and that our friendly staff made your stay even more enjoyable. Your kind words mean a lot to all of us and will surely motivate the team to continue delivering heartfelt service. We sincerely look forward to welcoming you back again for another wonderful stay at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager
Putri V. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The check-in staff were incredibly helpful, and the whole process was seamless. I loved the contemporary style of the lobby and corridors! The room was super spacious with a trendy, modern design—plus, whether you’re looking at the pool or the city skyline, the views are absolutely stunning. Breakfast offered a huge variety of delicious options, and the entire team was consistently friendly and accommodating. I completely fell in love with the Zen Mini Garden! A massive plus is the hotel's proximity to Central Park Mall, which has an endless selection of restaurants and snacks. It was so nice to grab dinner there and bring it back to the room to enjoy while taking in the beautiful Jakarta city lights. On a final note, they employ staff with disabilities. I have so much respect for this initiative!
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+2
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Accommodation's Reply
07 May 2026
Dear Value Guest, Thank you so much for sharing such a wonderful review with us. We are truly delighted to know that you had a seamless arrival experience and enjoyed the contemporary atmosphere of our hotel, from the lobby and corridors to the spacious room and stunning views of Jakarta. It is also lovely to hear that you enjoyed our breakfast selection, the peaceful Zen Mini Garden, and the convenience of being connected to Central Park Mall. Your description of enjoying dinner with the Jakarta skyline view sounds absolutely delightful. Most importantly, thank you for recognizing our inclusive employment initiative. Your kind words and respect toward our team members with disabilities mean a lot to us, as we strongly believe that hospitality is about creating opportunities and genuine human connections for everyone. We truly appreciate your support and look forward to welcoming you back again for another memorable stay with us. Warm regards, Diana Afriza Asst. Guest Experience Manager
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JUHADIN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Friendly staff, clean rooms, and beautiful views. Recommended hotel.
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Accommodation's Reply
12 Apr 2026
Dear Mr. Juhadin, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our friendly service, clean rooms, and beautiful views. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering excellent experiences. Thank you as well for recommending our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
Isrodianson
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Very friendly and pleasant, given free drinks and fruit from the hotel restaurant
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Accommodation's Reply
18 Feb 2026
Dear Mr. Isrodianson, Thank you very much for your perfect 10/10 rating and for choosing to stay with us during your medical visit. We are truly delighted to know that you found our team very friendly and that your stay was enjoyable. It is also wonderful to hear that you appreciated the complimentary drinks and fruits, a small gesture to make your time with us even more pleasant. Your kind words mean a lot to our entire team and motivate us to continue delivering heartfelt hospitality to every guest. We wish you good health and look forward to welcoming you back again soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
Santosa T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The staff is very professional and helpful, friendly...
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3 people find it helpful
Accommodation's Reply
17 Feb 2026
Dear Mr. Santosa T., Thank you very much for your wonderful 10/10 rating and for sharing your kind feedback. We are truly delighted to know that you found our team to be very professional, helpful, and friendly. Your kind words mean a lot to us, as delivering warm and attentive service is exactly what we strive for every day at Pullman Jakarta Central Park. It was a pleasure having you with us for your leisure stay, and we sincerely look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
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Jundi R. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Always first choice and top, best hotel for having fun
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Accommodation's Reply
17 Feb 2026
Dear Mr. Jundi R. D., Thank you so much for your perfect 10/10 rating and for sharing such a wonderful comment! It truly means a lot to us that we are always your first choice and that you consider us the top and best hotel for having fun. That’s exactly the kind of experience we strive to create, whether you’re here for business or a little bit of both. We sincerely appreciate your trust and continued support. The entire team at Pullman Jakarta Central Park looks forward to welcoming you back again very soon for another fantastic stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Yuli A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Overall this hotel is very recommended
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
R***e
icon-origin-TRAVELOKA
7.1
/10
Reviewed 33 week(s) ago
The wait for check in was long..we arrived at 2..the check in time should have been 3. But by 4 o'clock the room wasn't ready yet. Finally we were reprimanded, then we were given the room key.
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4 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Value Guest Thank you for sharing your feedback regarding your recent stay. Please accept our sincere apologies for the delay you experienced during check-in. We understand how frustrating it can be to wait, especially when you arrive early and are eager to settle into your room. Your comments have been shared with our front office team to ensure better coordination and smoother check-in experiences in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide a seamless experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
It's a nice hotel, comfortable stay, delicious food, and friendly staff.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay, delicious food, and the friendly service from our team. It truly means a lot to us, and we hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Great stay, friendly staff, clean hotel
2 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had a great stay and appreciated our friendly staff and clean hotel. Your comments truly motivate our team, and we look forward to welcoming you back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
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