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Fairmont Jakarta
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Fairmont Jakarta
Hotels
Jl Asia Afrika No8, GELORA BUNG KARNO, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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Traveloka
8.9 Impressive
From 1,082 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Comfortable staycation here although little bit slow response from in dining room but overall it was great experience here
Lucia R. P.
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Facilities
Swimming Pool
Parking
WiFi
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Location Info
Jl Asia Afrika No8, GELORA BUNG KARNO, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
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Per Night
Results for 1 rooms, 1 guests, staying from 31 Mar 2023 for 1 nights. 0 room options available.
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Check-in
Fri, 31 Mar 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 1,082 reviews
8.9
Impressive
Fantastic
520
Very Good
466
Satisfying
28
Average
68
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (7)
friendly staffs (4)
clean room (1)
excellent service (1)
free wifi (3)
complete facilities (1)
comfortable room (3)
great view (4)
tasty food (3)
SEE MORE (9)
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P
Prisilia
6.9
/ 10
26 Mar 2023
Staycation
Arrived at the hotel around 4pm and still have to wait for the room.
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AS
Andanawari S.
9.4
/ 10
24 Mar 2023
Staycation
Fairmont never fails. Strategic location, comfortable room with good view, good food! Recommended for staying in middle of city.
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JF
Jehan F.
9.7
/ 10
20 Mar 2023
Holiday
Good place, good food, here for my son 's birthday, I spell the name of my son already by phone with the phonetic alphabet but they still wrong, I became a little lazy to take pictures because of the wrong name, it should have been a good photo but I didn't take a photo because my child 's name was wrong.
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LI
Luna I.
10
/ 10
18 Mar 2023
Staycation
It was a pleasant stay😍. The room itself is clean, the bed is also clean & comfortable. We got a free room upgrade, and a fast check out process. Thanks to the receptionist who was incharge at that time. All the staff are kind, friendly, helpful and the pool guard also welcome us kindly. And the breakfast is very good with many choices❤️
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Accommodation's Reply
22 Mar 2023
Dear Luna Isyaira, Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one. We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest. Sincerely, Dinda F. Dinanty. Guest Experience and Loyalty Manager. Fairmont Jakarta.
RR
Rizqy R.
10
/ 10
13 Mar 2023
Holiday
Great Hotel Room, Service, Foods and Facilities!
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Accommodation's Reply
22 Mar 2023
Dear Rizqy Ristina, Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one. We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest. Sincerely, Dinda F. Dinanty. Guest Experience and Loyalty Manager. Fairmont Jakarta.
J
Jossi
9.6
/ 10
12 Mar 2023
Staycation
Excellent room, really spacious, clean, kudos to housekeeping staff who goes beyond the standard. Their service and attention to details is what makes our stay so enjoyable. Unfortunately with BP concert and fully booked room causing breakfast is just blah, long queuing and it clearly shows the staff are overwhelmed and couldn't keep up. Lots of food are low in stock and not being refilled quick enough so at the end the choice of breakfast was really limited. What a sad-looking buffet, not what we expected from 5 star hotel.
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Accommodation's Reply
22 Mar 2023
Dear Jossianna Liauwan, Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one despite the breakfast experience that was not up to your experience. Your feedback has been shared to our culinary team for our future improvements. We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest. Sincerely, Dinda F. Dinanty. Guest Experience and Loyalty Manager. Fairmont Jakarta.
MD
Marisa D.
9.4
/ 10
27 Feb 2023
Staycation
The room really comfy and clean. The hospitality is very great. Thanks!
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Accommodation's Reply
08 Mar 2023
Dear Marisa Deparina, We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest. Sincerely, Dinda F. Dinanty. Guest Experience and Loyalty Manager. Fairmont Jakarta.
WH
Willy H.
9.4
/ 10
17 May 2022
Clean and nice room, comfortable beds, good in-room service food. A tunnel to the closest shopping mall and within walking distance to other malls.
1 people found this helpful
Accommodation's Reply
04 Jun 2022
Dear Willy,
Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.
It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.
Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!
Sincerely,
Dinda F. Dinanty
Guest Relations and Loyalty Manager
Fairmont Jakarta
an
anne n. f.
6.3
/ 10
08 May 2022
First of all the check in was delayed. And at 2 am suddenly the Air conditioner is off, we have move to another room at 2 am.
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Accommodation's Reply
04 Jun 2022
Dear Anne,
Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies.
At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am truly sorry that your sleep quality has been disturbed due to the room maintenance issue. I have liaised this to our engineering team for our improvement in the future.
We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Dinda F. Dinanty
Guest Relations and Loyalty Manager
Fairmont Jakarta
SZ
Sugiarti Z.
9.7
/ 10
08 May 2022
Staycation
The hotel has own access to the next shopping centre so made me feel secure to go for any appointment in the cafe.
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Accommodation's Reply
04 Jun 2022
Dear Sugiarti,
Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.
It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.
Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!
Sincerely,
Dinda F. Dinanty
Guest Relations and Loyalty Manager
Fairmont Jakarta
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
During the enforcement of the public activity restriction on a micro-scale, hotel may close or limit the use of some facilities to maintain the healthy and safety of guest and staff members. Please contact the hotel to check your needs in using the services prior to your arrival.
Hotel policy is not yet available.
Hotel Description
Location
Staying at Fairmont Jakarta is a good choice when you are visiting Senayan.
The hotel has a very good location, also near the Pondok Cabe Airport (PCB), which is only 13.35 km away.
The hotel is located only 1.63 km away from Palmerah Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Fairmont Jakarta
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Fairmont Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fairmont Jakarta.
Facilities | Swimming Pool, Parking, WiFi |
Operational Hours | From 14:00 - Before 12:00 |
Facilities
Hotel Services
- Concierge
- Express check-out
Kids and Pets
- Babysitting
Things to Do
- Outdoor pool
Connectivity
- WiFi in public area (surcharge)
General
- Swimming pool
Public Facilities
- Parking
Nearby Facilities
- ATM/Banking
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about Fairmont Jakarta
What are available facilities at Fairmont Jakarta?
There are top facilites at Fairmont Jakarta such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Jakarta?
The standard check-in time at Fairmont Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
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